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Overview
Who’s Calling provides comprehensive call tracking and multi-channel marketing analytics, helping businesses attribute leads to specific campaigns. While full functionality requires installing a desktop application, which may be restrictive for organizations preferring purely browser-based tools, its patented REACT real-time alerts and robust automotive integrations ensure no lead is left behind.
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Starting Price
Custom
Who's Calling Specifications
Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
What Is Who's Calling?
Who’s Calling software is a call tracking and analytics platform designed to help businesses attribute revenue to specific marketing channels. It assigns unique toll-free numbers to campaigns, allowing users to track inbound leads and record conversations for quality assurance. With features like the REACT notification system, sales teams can instantly recover missed calls, ensuring valuable opportunities are not lost while optimizing overall marketing ROI.
Who's Calling Pricing
Disclaimer: The pricing is subject to change.
Who's Calling Integrations
Who Is Who's Calling For?
Who's Calling is ideal for a wide range of industries and sectors, which may include:
- Automotive dealerships
- Home services
- Real estate
- Healthcare
- Marketing agencies
- Financial institutions
Is Who's Calling Right For You?
As a pioneer in call measurement, Who's Calling is ideal for automotive and service enterprises prioritizing data integrity and regulatory adherence. Beyond its patented REACT alerts, the platform ensures strict DNC compliance through its Call Safe™ technology. Affiliated with industry giants like The National Automobile Dealers Association (NADA) and The Direct Marketing Association (DMA), it provides a secure, integrated infrastructure designed to maximize marketing ROI while minimizing legal liability, making it a safe bet for high-compliance sectors.
Still doubtful if Who's Calling is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Who's Calling Features
REACT is a patented desktop and mobile application that alerts users to missed calls and inbound leads instantly. This feature allows sales teams to immediately respond to mishandled calls, significantly increasing the probability of recovering potential revenue before the prospect contacts a competitor.
The platform automatically records inbound conversations to create a secure repository for quality assurance and staff training. Managers can review these audio files to coach staff on script compliance, objection handling, and customer service etiquette, ensuring a consistent brand experience across all interactions.
MyDASH is a customizable virtual dashboard that aggregates call data into user-specified reports for quick visualization. It enables marketing managers to assess campaign effectiveness by filtering data through metrics such as call volume, duration, and geographic origin, providing a high-level view of performance.
Who's Calling issues unique "intelligent" toll-free and local numbers that can be assigned to specific marketing channels. This technology enables the system to track the precise origin of every call, distinguishing between leads generated by offline billboards, online ads, or direct mail campaigns.
Who’s Calling features ‘Call Sync’ which automates the transfer of call detail records directly into a client's CRM or Lead Management System. This feature eliminates manual data entry errors and ensures sales representatives have immediate access to updated lead history and recordings within their primary workflow.
