XO Hosted PBX

XO Hosted PBX

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Overview

XO Hosted PBX provides a unified communications platform that centralizes voice, data, and collaboration, aiding in seamless enterprise connectivity. Despite reports that the admin portal can be hard to navigate, its network reliability and customizability and carrier-grade benefits make it a compelling choice for business communications.

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Starting Price
Custom

XO Hosted PBX Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Monitoring
  • Call Reporting and Analytics

XO Hosted PBX Features

Anonymous Call Rejection

This privacy feature automatically blocks incoming calls from parties who have intentionally restricted their caller ID information. By filtering out unidentified callers, businesses can reduce nuisance calls and ensure that employees only engage with verifiable contacts, enhancing overall security and productivity.

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Automatic Call Back

This feature eliminates the frustration of constant redialing when encountering a busy signal. The system monitors the busy line and notifies the caller as soon as the line becomes free, automatically initiating the connection to ensure efficient communication flow.

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Lamp Field

Designed for receptionists and administrative staff, this tool provides real-time visibility into the phone status of colleagues. Indicators show whether an extension is idle, ringing, or on a call, allowing for more informed call routing and reducing the likelihood of blind transfers.

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Multiple Call Arrangement

This capability facilitates consultation during call transfers. It allows a user to put an active caller on hold, dial a third party to discuss the inquiry privately, and then complete the transfer, ensuring a ‘warm handoff’ and a professional customer experience.

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Pros And Cons of XO Hosted PBX

Pros

  • Limited service outages reported

  • System customized to the organization's needs

  • Small CPU usage for apps

Cons

  • Lack of relationship management

  • Admin portal is hard to navigate

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Frequently Asked Questions

Does XO Hosted PBX offer an API?

No, XO Hosted PBX software does not provide an API.

What language does XO Hosted PBX support?

The platform supports several languages, including English, French, Japanese, and Deutsch.

Does XO Hosted PBX have a mobile application?

No, it does not offer a mobile app.

What other apps does XO Hosted PBX integrate with?

The software allows integration with various systems and platforms, including Skype.

What types of pricing plans does XO Hosted PBX offer?

The platform’s pricing is customized based on users’ specific needs. You can also request a personalized XO Hosted PBX price quote now.

Who are the typical users of XO Hosted PBX?

Businesses across various industries, including healthcare, manufacturing, retail, government, and financial services, benefit from XO Hosted PBX features.

What level of support does XO Hosted PBX offer?

The software offers live chat and phone support.