Frequently Asked Questions
How do I claim my product?
Navigate to the Products page from the left-hand menu and click on "Claim New Product." Search for your software and submit a request. Our team will review your request and provide an update within 48 hours.
How do I update my account details?
You can update your account details by navigating to the Account section in the left-hand menu on your homepage.
How can I upgrade or cancel my premium plan?
To upgrade or cancel your subscription, navigate to Products > Manage > Billing. Here, you can review available pricing tiers and upgrade to the Premium plan. To cancel your subscription, simply select "Cancel Subscription" at any time.
How can I add or modify my product's features?
You can list and update your product's key features along with a short description (up to 100 words per feature).
Can I respond to reviews?
Currently, responses are not supported as most reviews are sourced externally. However, once vendors start receiving direct reviews on Software Finder, response functionality will be introduced for premium users.
How can I contact technical support?
You can submit a support request through the web form in your account settings or email support@softwarefinder.com for assistance.