BigTime Software

Name: BigTime Software
Rating: 4 (79 reviews)

What is BigTime Software?

Overview

BigTime software is a cloud-based project management platform that caters to the unique needs of professional services companies. It streamlines businesses by making various operations more efficient. By automating tedious tasks, BigTime helps organizations save time and money and maximize efficiency. With its powerful insights, the software provides actionable data and allows better management of businesses.

What is BigTime Best For?

There is no obvious indication that BigTime project management software offers a unique utility. However, existing users appreciate its integration with financial platforms, as well as customer support.

BigTime Pricing

BigTime software offers a range of pricing plans to suit different business needs. Each plan offers a 14-day free trial.

The Express plan is an affordable option for businesses that need basic time-tracking capabilities. With this plan, users can track time for an unlimited number of clients and projects on any device. The Bigtime cost integration simplifies billing and payroll
The Pro plan is the vendor’s most popular pricing package, offering advanced features in addition to basic time tracking
The Premier Plan is a comprehensive professional service automation package and includes full capabilities to meet the needs of a professional services firm.

Customers can also create a customized enterprise-level plan to fit their specific business requirements. For a detailed BigTime software pricing breakdown, see the table at the end.

If you want to know which Bigtime pricing plan will best fit your business needs, click Get Pricing.

BigTime Integrations

Users can extend the functionality of BigTime software by connecting it with their existing tech stack and other third-party applications valuable to their business. The following are popular BigTime integrations available:

Slack
Jira
Salesforce
Zapier
HubSpot CRM
QuickBooks Online
Gmail
Google Docs
Sage Intacct

Users will also have API access for integrations that are not available directly.

How does BigTime Software work?

Getting started with BigTime is simple. Here are a few basic steps to start using the software:

Sign up for a BigTime account
Set up your projects, clients, and staff members
Configure your billing, time tracking, and expense settings
Use the workspace to access different features
Explore the dashboard. This will give you a high-level view of key metrics like time, expenses, and billing—all of which are updated in real-time
Use reporting tools to quickly identify areas of opportunity and make data-driven decisions
Integrate the software with other applications through the API
Begin tracking time, expenses, and generating invoices.

To learn more about the Bigtime demo functionality, click Watch Demo.

Who is BigTime Software For?

BigTime is a comprehensive solution for professional service firms looking to streamline their operations and improve efficiency. The platform's versatility and robust set of features make it suitable for businesses of all sizes, including public administrations. It is feasible for the following industries:

Architecture and Engineering
Accounting
Consulting
Legal
Marketing and Creative
IT Services
Government Contracting

BigTime Features

Reporting and Analytics

BigTime's reporting and analytics feature provides businesses with the ability to easily create and access standard and custom reports in real time. Its intuitive drag-and-drop reporting engine allows users to create custom business analytics without the need for offline spreadsheets and reports. Professionals can easily pull utilization metrics and sort them by department, staff member, and role.

Mobile Timesheet App

The application includes a mobile timesheet app that allows employees to easily and accurately track time spent on projects or out-of-office activities. The application, accessible from mobile devices, enables employees to report expenses—including scanned receipts—through the internet portal. Overall, it gives businesses real-time information about employee time and expenses and helps them make decisions based on that information to improve their operations.

Billing and Invoicing

BigTime software offers a comprehensive billing and invoicing solution that streamlines the accounting process for professional service firms. The automated expense calculations, customizable billing rates, and receipt management tools enable businesses to accurately and efficiently manage their billing operations. Moreover, its invoicing engine supports a wide range of industry-standard billing scenarios and offers a variety of options to meet the diverse needs of customers.

Expense Tracking

The software allows users to record and manage expenses related to billable client projects or internal project records on a centralized dashboard. It streamlines the entire expense management process and ensures that all expenses are properly accounted for and can be accurately billed to clients.

Workflow Management

The BigTime workflow management feature allows for seamless task assignment and tracking for managers. Users can assign employees to specific tasks, set due dates, and monitor schedules and progress in one place. The software also includes the option for custom tasks and statuses, providing a tailored experience for each project.

Is BigTime Right for You?

If you are a professional services company of 5 to 500+ employees that requires a comprehensive project management software solution, then BigTime software is a feasible option. Additionally, the platform is DCAA compliant, so you can remain prepared for audits. EnergyGPS, Draper & Associates, and iFish Group are among the many companies benefiting from BigTime features.

Configurable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market.

Does BigTime offer an API?

Yes, BigTime has an API available for use.

Does BigTime support mobile devices?

BigTime is compatible with Android, iPad, and iPhone

What languages does BigTime support?

BigTime supports the English language.

What level of support does BigTime offer?

BigTime offers support through:

Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

What other apps does BigTime integrate with?

BigTime integrates with the following apps:

Microsoft Outlook, Jira, Intuit Data Protect for QuickBooks, Sage Business Cloud Accounting, Zapier, Sage Intacct, QuickBooks Online Advanced, Google Docs, Gmail, Salesforce Sales Cloud, Slack, QuickBooks Online, Google Calendar, Fattmerchant, Salesforce App Cloud, HubSpot CRM.

What type of pricing plans does BigTime offer?

BigTime costs $10.00 per month. You can also get a free trial.

Who are the typical users of BigTime?

BigTime typical customers include:

Large Enterprises, Mid Size Businesses, Public Administrations, Small Businesses

Effortless Time Tracking and Invoicing, Integration Glitches

May 2023

VerifiedUserinManagementConsulting

Small-Business

Pros:

The integration of time tracking, invoicing, and billing processes is impressively smooth. The QuickBooks integration stands out for its user-friendly approach. The onboarding experience was seamless, and I must acknowledge the exceptional support provided by Montae H, Collin Tatone, and Brian O'Donnell. Clients greatly appreciate the convenience of Wallet-based payments, and my team swiftly embraced the time input procedure. I'm eagerly anticipating the utilization of the project management tools for an upcoming major project. BigTime's potential to enhance efficiency and cut costs is significant.

Cons:

However, the resource planning aspect is quite inadequate for a consulting firm's needs. It seems that the system lacks a solid understanding of resource planning dynamics. For instance, it operates under the assumption that projects are only planned when agreements start. This poses a problem for consultants looking to allocate resources for future tasks. The software doesn't provide a clear differentiation between future and ongoing work on a single screen, nor does it offer color coding to aid in such distinctions. As a result, toggling between multiple screens becomes necessary. The software's functionality is questionable; for instance, even after closing a project and marking all tasks as complete, the resource allocation tool retains future allocations, rendering it ineffective. Additionally, using external team members like1099 consultants to lead projects is challenging due to the inability to restrict financial data access while allowing the use of PM tools. The software's support claims were also disappointing, as promised flexibility in usage turned out to be false. The absence of phone support and lengthy queues for browser-based assistance further exacerbate the issue. Bugs are prevalent across various aspects, often dismissed as unique to our situation. This indicates potential flaws in the software's development. Overall, it feels more like a billing tool than a comprehensive project management solution for the services industry.

BigTime: Streamlining Our Operations

Christy

Management Consulting

The support provided by [sensitive content hidden] has been invaluable. Whenever I reach out for assistance, he takes the time to ensure that my concerns are addressed and that I have a clear understanding of how to proceed correctly.

It would be beneficial to have a training guide available for staff members. While the admin training portal is useful, it is limited to administrators only. It would be ideal to have the ability to monitor my staffs progress through training.

BigTime: Simplifying Project Management

April 2023

Brandy

Construction

BigTime offers a highly user-friendly experience, making it extremely easy to use. It allows users to effortlessly add hundreds of active projects at a time, streamlining project management tasks.

One drawback is the calculation of daily hours, as it can be easy to overlook and miss having the correct number of hours recorded, particularly distinguishing regular hours from overtime.

Integration Features are Handy, Resource Planning Needs Improvement

March 2023

RobertS

Mid-Market

I find the financial integrations quite useful, especially for tasks like hourly tracking, client billing, and financial monitoring. It suits individual consultants and small consulting firms with limited projects rather than larger consulting entities.

The biggest asset we have!

Shamus K.

Architecture & Planning

My time with BigTime has been filled with incredible highs and surprisingly shallow lows. Before BigTime, I was using outdated software, and the transition to Bigtime was seamless and effortless. There are so many features that it can be overwhelming at first, but once you get used to the platform it can be incredibly useful. The customer service is top-notch, and they are always willing to help you out with any issues or questions you may have.

I wont say the software is perfect. There are definitely some areas that could use improvement, such as the user interface, which can sometimes be a tad clunky and unintuitive. The project management features also arent as robust as I would like them to be.

BigTime: An Interesting Time-Tracking Solution

Jitendra

Higher Education

I recently had the opportunity to try out BigTime, and I found its time-tracking features to be highly powerful. It enables me to easily monitor additional hours, extras, and other essential data. The platforms configurable reports allow us to generate detailed statistics on project progress, resource allocation, and other crucial data points.

One aspect that Im not particularly fond of in BigTime is its pricing, especially for smaller companies or individuals who may not require all the advanced capabilities. I have also encountered issues with inaccurate invoicing and unexpected expenses. Additionally, concerns have been raised about customer service, including slow response times and unhelpful staff.

Everything We Needed

February 2023

Tara F.

Marketing & Advertising

BigTime has been such a great help to our team. The features are comprehensive and the customer service is always willing to help out when we need it. Weve found that its great for tracking time, managing resources, and creating financial reports. Its also been a great tool for our team to collaborate on projects.

The only real downside is that the software can be a bit expensive compared to other platforms. But you do get what you pay for in terms of features and support. I would also like to see some additional features like integration with other popular business applications.

A Life Saver

Mark G.

Consulting & Services

BigTime has definitely made my life a lot easier. I needed to find a comprehensive project management tool and BigTime was the perfect solution for me. Its allowed me to better track time, collaborate with my team, and manage resources. The customer service is also second to none and I always get quick and helpful responses when I have any questions or issues.

The only downside that I can think of is that the software can be a bit complex at times. For example, I was trying to use BigTime to sync with QuickBooks but it took me a bit of time to figure out how to successfully do it.

BigTime: A Cloud-Based Time Recording and Billing Application

Vinit

Computer Software

BigTime is a cloud-based time recording and billing application designed specifically for professional services companies. Its cloud-hosted nature provides convenience and accessibility for users.

However, some users have expressed concerns about the pricing structure of BigTime. While it offers a range of pricing options to cater to different needs and budgets, there have been complaints about the costs accumulating quickly, especially for larger teams or organizations with complex billing requirements.

Great results with this system.

January 2023

Chloe

Information Technology and Services

So far, my experience with BigTime has been fantastic. The user interface is simple to use, which has resulted in more accurate data from the team and faster administrative processing on my end.

NONE

Big Time has been a Big Help.

Aaron

Aeslin Design Group, LLC

Bigtime gives us the ability to manage our projects time and expenses more efficiently and work together cohesively as a team.

I am unable to view most of the reports on my mobile phone

Helpful

December 2022

Michael

IT Consultant

Managers can assign task, re -assign tasks very easily depending upon the personnel availability and capacity .

Some of the tasks require too many clicks that is awful.

Good tool for project management.

Angela.

Accounting

Its simple to use and gives us the information we need about our project budgets and the financial position of our ongoing projects.

None, so far

We love it

Alyna

Civil Engineering

I appreciate that It syncs with our Quickbooks account, making time and expenditure tracking simple and accessible for our field staff, and the support crew is always responsive and helpful.

None