AssetPool Reviews

Pros

Having this app on my phone has been a huge help in supporting both my customers and the service I provide. It's very convenient to use, quick to work through and the standout feature is the final report I can hand over to the customer. It clearly shows what I've done, what needs updating and keeps everyone aligned. The timestamps and location details also give customers extra peace of mind because they can see exactly what was completed and when.

Cons

The only addition I'd really want is an offline mode which I'm sure could be useful for our specific type of work. An override option would also help, as long as the system records that an override was used to move on to the next section of the app.

Pros

AssetPool has really changed how we handle meetings. The platform feels simple, dependable and efficient which has made our workflow more organized and a lot more organized. On top of that, their support team responds quickly and is genuinely helpful whenever needed. I'd definitely recommend it to anyone wanting to improve operations.

Cons

Even though it works very efficiently, new users may run into a small learning curve at the beginning while getting familiar with all of its features.

Pros

Exploring this software was very simple. It's simple to use, clear to understand and doesn't feel complicated at all. It has also helped cut down on paperwork which makes the whole process much more convenient.

Cons

One thing that would help is having an option to cancel if the wrong checklist gets opened by mistake. It would also be useful if technicians had the ability to delete an asset when needed.

Pros

Getting started feels very simple and onboarding assets doesn't take much effort. The platform is user friendly and the cloud service does a solid job handling and storing a large amount of data while keeping it accessible when needed.

Cons

Reporting is where it tends to fall behind. It takes too long and the breakdown between scheduled jobs, closed jobs and skipped jobs could be improved. Having to export everything to Excel and then build a dashboard or presentation separately to show shareholders what they need is pretty labor-intensive.

Pros

This tool has really simplified the way I work. It's simple to use, feels secure even in the more complex environments where I need it and it also includes simple image features. All I have to do is tap the app to begin the scanning process. At the end of every scan, I get a complete, professional document with all the results which makes it easy to send each client their own individual report.

Cons

I don't have any complaints about it. Whenever I need help, the support is there and overall I'm very satisfied with the app.

Pros

Getting around AssetPool is simple and never feels complicated. It keeps all records just a click away and it's simple to check who was using the car or any other asset stored in the app.

Cons

Everything has worked well and it's been a really reliable way to keep records that I can access anytime.

Pros

One thing that really stands out is how fast the turnaround time is and the technicians are very solution-oriented whenever help is needed. Pulling reports is very simple and the system is user-friendly overall.

Cons

An issue is that deactivated users still remain visible in the company user list. It would be better if, once a user is deactivated, the system removed that user completely.

Pros

Using it has made day-to-day work much more simple and the reduction in paperwork has been a big plus. All the information is stored locally which makes it convenient to access and review whenever needed. Another helpful feature is that reports are generated automatically and emailed to management for their review which saves time and keeps things organized.

Cons

There are times when customer support is needed more often than expected. Some tasks also feel a bit repetitive and take longer to complete than they really should.

Pros

Navigating was really simple. Everything is in one app which makes it very convenient to use. Whenever support is needed, the team is there and very helpful. It's a fantastic way to keep clients updated and informed.

Cons

I really don't have any major complaints because it works well. The only thing worth mentioning is that if you don't ask the staff for training, the app and setup can feel difficult at first.

Pros

Keeping tabs on both my technicians' inspections and the clients' assets has made the day-to-day work feel almost effortless. It helps cut down on mistakes and the photo feature is especially useful for making sure faulty equipment gets replaced with the correct like-for-like item.

Cons

A few features haven't always been specific enough for what I need every day. That said the ongoing updates and improvements have regularly addressed several of the gaps I've run into.

Pros

Getting started with AssetPool was incredibly simple and the onboarding and setup process saved us a huge amount of time without any hassle. It has already cut out hours of endless paperwork in the warehouse which has made a noticeable difference. The value this product delivers really feels unmatched.

Cons

Since it saves both time and money and is simple to implement, there really is not much to complain about with AssetPool. The only thing I'd like to see improve is making it easier to connect origins with destinations as the system expands across different regions.

Pros

Right from the start it felt more user-friendly than any other program I've used. The predictive text is a huge help and it also remembers phrases I use regularly which saves a lot of time.

Cons

Honestly my only complaint is that I can't use it to organize my everyday life too.. otherwise I'd be unbelievably organized. Aside from that, it feels perfect.

Pros

The tool feels very well organized and the service was excellent. The walkthroughs were thorough, the customization process went smoothly and it has made day-to-day work much easier.

Cons

At this point nothing specific stands out as a downside. If anything the only regret is not signing up for this service years earlier. My managers and team have even wondered why we didn't have it in place from day one.

Pros

It feels very user friendly. It didn't take much effort to understand the functions and I was able to use the software to its full potential without much trouble.

Cons

Every now and then finding inspections was a bit difficult but it wasn't a serious problem. Aside from that, I was happy with the software overall.

Pros

There's a bit less paperwork involved but beyond that I haven't seen much benefit. It's frustrating to try to use and I end up wasting time because I constantly need support just to get anywhere with it.

Cons

Most of the time it doesn't work properly and on top of that it takes up space on my phone.

Pros

Getting to the information is really convenient and the system is simple to work with.

Cons

The process for getting correction access could use a little improvement.

Pros

Using it has been really simple. The system is very simple to navigate and support is always just a message away whenever needed. Honestly there are hardly ever any issues to ask about, aside from the occasional password reset when someone forgets their login because the app itself is so user-friendly that major questions rarely come up.

Cons

Since AssetPool was an upgrade from the app we were using before, there is honestly very little for me to complain about. The only problem we ran into at one point was with scanning QR codes or barcodes but that was eventually resolved.

Pros

Handling every inspection digitally instead of relying on paper copies has been a big improvement for us. It's really helpful having all assets and inspection records in one place and the app has been very user-friendly from the start. We've really enjoyed using AssetPool as a one-stop hub for both inspections and overall asset management.

Cons

There are still a few features we'd like to see added, such as allowing technicians to edit custom fields from the mobile app, including overall job notes and having the job report show a pass percentage instead of only listing "pass" or "fail."

Pros

Instead of constantly chasing clients for photos before booking a site visit, we can now review their installation work through much more efficiently. It has made the inspection process far simpler for clients to complete and much easier for us to assess the work that's been done.

Cons

One thing that could really help is the option to connect AssetPool with ERP systems. That may not always make a client's workflow more efficient but having that capability would be a big advantage for AssetPool when trying to enter certain markets or win over specific clients.

Pros

From day one AssetPool has been simple to use and simple to roll out and manage. The real-time dashboards and reporting are excellent and they keep us fully on top of our assets, maintenance and repairs. Our technicians needed very little training so we were able to get started right away.

Cons

Honestly I haven't run into any issues. The product works very well as it is.