BlueFolder Reviews

“Good tool but expensive

Pros

Work order management with Blue Folder is effective both in the office and in the field. Automated recurring work orders help us stay organized with preventative maintenance, and locating work history and attaching files is Simple. The customer support is exceptional, with quick responses and efficient issue resolution.

Cons

Being sold only in US dollars makes it expensive for Canadian companies. The overall cost has become quite high, and setting up preventive maintenance requires manual effort, although it's still more efficient than using paper.

“Very easy software to use

Pros

Navigating between tabs and accessing different areas in Blue Folder is simple and efficient.

Cons

I genuinely like everything about it, so I have no complaints... lol.

“A work in progress

Pros

The smart lists in Blue Folder are a great feature, helping us organize all our jobs effectively.

Cons

The software isn't very mobile-friendly. It would be helpful to see pricing while adding items and have a total displayed under the billing tab.

“Work orders for IT

Pros

Blue Folder is easy to use, cloud-based, and accessible from anywhere.

Cons

The customer portal is too basic and needs more options for generating reports.

“Good Tool for the Money

Pros

Blue Folder tracks field service orders and offers sufficient customization with custom fields to accommodate our workflow needs.

Cons

There's a lack of validation reports that meet regulatory requirements. While other providers offer this, it typically comes at a higher cost.