BlueFolder Reviews

“I finally found the software I've been looking for!

Pros

Matt and Paulina from the Blue Folder Team were incredibly attentive and dedicated to enhancing my HVAC service calls software. After trying multiple companies that fell short in various ways, Blue Folder stood out. Other providers often charged extra for custom requests, but Blue Folder accommodated my needs without additional fees. Their support is truly exceptional.

Cons

The only feature missing is the Map function.

“Makes my day easier

Pros

Blue Folder simplifies tracking each maintenance project. I like being able to communicate directly with clients through the platform, with all interactions logged within the work order.

Cons

It may seem trivial, but I wish it allowed Google to remember my password. Typing it in every day is quite inconvenient.

“I finally found the software I've been looking for!

Pros

Matt and Paulina from the Blue Folder Team went above and beyond to ensure my HVAC service calls software met all my needs. After trying several companies, I found others lacking in some areas. Whenever I requested help, other providers treated it as a special request and would increase costs. In contrast, Blue Folder accommodated my requests promptly and without extra charges. They are truly exceptional.

Cons

The only feature missing is the Map function.

“Makes my day easier

Pros

Tracking each maintenance project is Simple with BlueFolder. I like being able to communicate directly with clients through the platform and having all communication logged within the work order.

Cons

It seems trivial, but I wish it allowed Google to store the password. Typing it in every day is quite tedious.

“Great Program for Office and Field.

Pros

Setting up Blue Folder was a breeze. I submitted the necessary information, and they quickly configured everything. The platform is Simple to navigate, making it easy to find what I need.

Cons

When you delete something, it's unclear if it's permanently gone or if there's a way to retrieve it. Accidental deletions due to misclicks could happen and might require recovery options.

“Great service software

Pros

The overall design of Blue Folder is clean and intuitive, making it pleasant to use.

Cons

Syncing with Quickbooks and managing inventory effectively are areas that need improvement.

“Its not perfect but its pretty good, and I haven't found anything better

Pros

Blue Folder is highly adaptable, allowing extensive customization to suit our needs. The support team has been consistently helpful and proactive in addressing our requirements, demonstrating a genuine concern for customer satisfaction.

Cons

There are a few obvious features it doesn't currently support, but they are being addressed.

“A Quality Product that Improves our Buisness

Pros

Switching to Blue Folder has significantly upgraded our job tracking system. It offers a user-friendly interface, a wide array of features that enhance productivity, and responsive customer service that values our input for future enhancements.

Cons

The invoicing and payment system could benefit from enhancements. Customizing invoice forms, accepting multiple payments for one invoice, editing invoices post-creation, and receiving payments for multiple invoices are currently not options.

“Great Program for Office and Field.

Pros

Setting up BlueFolder was a breeze. I simply provided the information, and they had everything loaded up in minutes. Navigation and finding what I need are effortless.

Cons

When I delete something, I can't tell if it's permanently gone or retrievable. Accidental deletions can happen, and having an option to recover them would be helpful.

“Great service software

Pros

The overall design is aesthetically pleasing. It's intuitive and comfortable to work with.

Cons

The integration with Quickbooks and the lack of inventory management are significant drawbacks.

“Its not perfect but its pretty good, and I haven't found anything better

Pros

BlueFolder is highly adaptable; you can configure it extensively to suit your needs. The support team and everyone we've interacted with have been helpful and responsive. It's clear they prioritize customer care.

Cons

It lacks some obvious functionalities, but I know they are actively working on improving them.

“A Quality Product that Improves our Buisness

Pros

Switching to BlueFolder from our previous job tracking system has been a significant upgrade. It's user-friendly, packed with features that enhance productivity, and backed by a responsive customer service team that values feedback and implements suggestions for improvements.

Cons

The invoicing and payment system could use enhancements. It should allow for customized invoice forms, accept multiple payments per invoice, enable editing post-creation, and facilitate receiving payments for multiple invoices.

“Great so far!

Pros

The setup and implementation of Blue Folder were Simple, and the pricing was reasonable. Working with the Blue Folder team has been effortless.

Cons

Maintenance contracts should be directly linked to the covered equipment.

“Great so far!

Pros

Configuration and implementation were Simple, and the pricing was reasonable. Working with the BlueFolder team has been a smooth experience.

Cons

Maintenance contracts should be directly linked to the equipment they cover.

“Great Platform

Pros

Blue Folder serves as an excellent FSM platform for our business and our industry partners alike.

Cons

The software has a bit of a learning curve and feels somewhat cumbersome, but overall, it's excellent.

“Good replacement for connectwise

Pros

Blue Folder is extremely intuitive and easy to grasp. I onboarded myself without any assistance.

Cons

So far, I haven't encountered anything I dislike about this product.

“Great Platform

Pros

BlueFolder serves as an excellent FSM platform for our business and our industry partners alike.

Cons

The software has a bit of a learning curve due to its complexity, but overall, it's excellent.

“Good replacement for connectwise

Pros

Using BlueFolder is very intuitive; I was able to onboard myself without any assistance.

Cons

So far, I haven't found anything I dislike about this product.

“Easy to use

Pros

Blue Folder is relatively Simple to use, and I can efficiently train others on it.

Cons

Locating settings can be a bit challenging at times, requiring some digging to find what I need.

“Easy to use

Pros

BlueFolder is quite Simple to use, and I can easily train others to use it efficiently.

Cons

Sometimes it's challenging to locate settings, and I often have to dig around to find what I need.