Total 64 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

8%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

S

Seth

Consumer Services, 1-10 employees

Less than a year

5.0
June 2024

Booqable sets us apart.

Pros

I like that Booqable allows our company to have a unique website image compared to other party event rental businesses. Our website and booking process are very distinctive and prevent us from falling into the "cheesy" event party rental category, while still being easy to navigate.

Cons

I would prefer to view the calendar layout for an entire month without having to scroll.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

N

Niels

Events Services, 1-10 employees

Less than 6 months

5.0
June 2024

Great Application with even better costumer support

Pros

Easy to use application with a professional feel. The booking system is simple for customers, and the app for employees makes our lives much easier.

Cons

I miss having the option for customers to pay with cash instead of card in the webshop.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

V

Valentin

Food & Beverages, 1-10 employees

Less than 6 months

5.0
June 2024

Perfect for our Slushy business!

Pros

This software is simple ease to set up, truly one of the best onboarding experiences I've had. Booqable provides all the functionality we need for our small rental business, including reservations, customer management, and invoicing. It's very pleasant to use, and the support team responds quickly to all questions.

Cons

The app has potential; it would be great to manage the business fully from a smartphone. Billing could be smoother, but it seems they're planning improvements like Tap to Pay.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Alex

Sporting Goods, 11-50 employees

Less than 6 months

5.0
May 2024

Booqable for equipment rental business

Pros

I've been incredibly impressed with Booqable, especially with its seamless integration with Zapier. This integration has significantly enhanced my workflow, allowing me to achieve much more with Booqable than I ever expected. It's a game-changer for my business, streamlining processes and saving valuable time. Highly recommended!

Cons

While Booqable offers many excellent features, I've found that the mobile app needs optimization. It can be slow at times, which is frustrating when managing tasks on the go. Improving its performance would significantly enhance the overall user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Matthew

Motion Pictures and Film, 1-10 employees

Less than 6 months

5.0
May 2024

Booqable: Rental software that grows as you do.

Pros

I like how adaptable and promising Booqable is for our needs. It feels like the ideal solution that can grow alongside our rental business, accommodating our expanding operations and team seamlessly, starting from a small startup to a fully operational rental company.

Cons

There are a few functional limitations with the front end visual builder, but I believe these will be resolved over time. Support has been excellent in quickly addressing and implementing our feedback on obstacles.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

C

Craig

Marketing and Advertising, 1-10 employees

More than a year

5.0
May 2024

Recommended by CHATGPT for a reason

Pros

I enjoy how fast I can add equipment, and the ability to automatically fetch images based on the product name is amazing.

Cons

It doesn't attract new clients for me, joking aside. It's a fantastic program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Retail, 1-10 employees

Less than a year

5.0
May 2024

Booqable - best rental solution

Pros

One of the standout features of Booqable is its integration of a website creator with order handling, and management of product and customer information.

Cons

I wish there were more options, such as support for multiple languages and various delivery methods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kevin

Motion Pictures and Film, 1-10 employees

Less than 6 months

5.0
May 2024

Must have software for equipment rentals

Pros

The ease of use and scalable options make this a valuable choice for rental businesses.

Cons

The app doesn't offer the same level of customization as the web interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leonard

Entertainment, 1-10 employees

Less than 6 months

5.0
May 2024

A Comprehensive and User-Friendly Solution for Rental Businesses

Pros

I really like Booqable's interface and usability. The dashboard is well-structured, making it easy for me as a new user to navigate and access key features. Although I initially didn't set up a payment plan, I received support through chat.

Cons

The price is somewhat high but justifiable as it provides an all-in-one solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Penny

Leisure Travel & Tourism, 1-10 employees

Less than 6 months

5.0
May 2024

Booqable's Responsive Support Team and Approach to Teaching is Amazing!

Pros

Booqable is clear about what it offers and does it well. I loved the various "ready-to-go" themes that kickstarted my creativity in building a website. For someone new to the process, having a professional-looking theme that matches your industry, along with a step-by-step guide to complete your website, is excellent. It feels like you're making progress right away! The support team is outstanding; I opted for additional paid training sessions, which were recorded for me to review later. These sessions were invaluable. Working with [sensitive content hidden] and [sensitive content hidden] was a pleasure they were professional, kind, and patient. [sensitive content hidden] encouraged me every step of the way, understood our business, and answered my numerous questions, showing me how to use Booqable features and consistently following up.

Cons

Some labels and terminology on the site were unfamiliar and unclear to me. I initially struggled to understand how to use Booqable effectively. This may not be an issue for those familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were there to help.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Jorge

Events Services, 1-10 employees

Less than a year

4.0
May 2024

Excellent software for order management, web orders and simple online site.

Pros

What I loved about it is that you don't need to be a web developer to create a functional website. While it lacks some advanced features, as a starter website for a business less than two years old, it's excellent and does the job. I love that we can create quotes on web browsers or the app. It's easy to create new items, their quantities, and prices. As a growing party rental business, this is crucial for us. What we love the most is the automatic web shop orders, which have tripled our orders without any additional effort beyond the initial setup.

Cons

It's difficult to send quotes through the mobile app and receive tips via the payment portal. Web design could be improved by allowing users to embed videos or images. Embedding Booqable's calendar to your mobile device calendar is also not ideal since it doesn't allow items to be edited, which is a drawback.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

M

Malik

Sporting Goods, 1-10 employees

Less than 6 months

5.0
May 2024

The only well working booking software out there

Pros

I like the combination of the website builder and booking software and its ease of use. It's the only booking software I've found that allows multiple-day bookings effortlessly, which is essential for an equipment rental company.

Cons

The costs are relatively high, and the website builder has some limitations that I think could be easily fixed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

K

Kendra

Events Services, 1-10 employees

Less than a year

5.0
May 2024

Great for event rentals

Pros

Easy to set up and update.

Cons

Setting up the contract portion was challenging. It might be due to my lack of patience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Muhammad

Retail, 1-10 employees

Less than a year

5.0
May 2024

Streamlined and efficient rental management

Pros

What I like most about Booqable is its comprehensive and intuitive approach to rental management. The platform integrates seamlessly with our operations, from inventory tracking to customer bookings, making the entire process more efficient. The asset tracking and check-in/check-out features are particularly impressive, providing real-time updates and detailed logs that enhance accuracy and accountability. Additionally, the customizable options and automated reminders save us valuable time and reduce errors. Overall, Booqable has significantly improved our workflow, allowing us to focus more on providing excellent service to our clients.

Cons

Nothing major, but I wish the website builder allowed custom coding. I've suggested this to customer service, and they're working on it. This feature would be very helpful for tracking our company website through third-party tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kelley

Events Services, 1-10 employees

Less than a year

5.0
May 2024

very please

Pros

Booqable was exactly what I needed. I required a showcase for our items and designs, the ability to rent them, and a way to collect payments. Booqable delivered more than I expected.

Cons

It was slightly different from what I was used to in web designing, but it was easy to learn.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Ingrid

Consumer Services, 1-10 employees

Less than 6 months

5.0
May 2024

Booqable for rental business.

Pros

The platform is quite simple. I also purchased individualized sessions to help set up my website, and they were very reasonably priced.

Cons

It's not always easy to get someone on the phone if you need an immediate answer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kaitlin

Retail, 1-10 employees

More than a year

5.0
May 2024

Booqable has been a game changer for our business!

Pros

I love the customizability of Booqable, from creating reservations to website integration. We can keep all our rentals organized, knowing what is rented and when, and track our customer information in one place. Not to mention, Booqable offers unbeatable value with so many features.

Cons

I would like Booqable to allow connections to card machines so customers could swipe their cards rather than inputting card numbers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Accounting, 1-10 employees

Less than 6 months

5.0
May 2024

Trailer Rental Software

Pros

Booqable has become our all-in-one solution for trailer rental software. We can track, send invoices, collect customer data, and more, all from one platform. It has expedited our processes and made them more efficient.

Cons

There are a few areas for improvement, such as the ability to send contracts remotely (currently outsourced) and adding customer files (like driver's license photos) along with other items.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Scott

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
May 2024

Fantastic Value

Pros

Booqable is suitable for companies of all sizes. We are small now, but I can see it scaling seamlessly as we grow. The template websites look great and are quick to set up. I've used customer service twice for issues, and they resolved them quickly, explaining clearly what I needed to do.

Cons

The app on the phone seems new and still in development. You can only perform basic functions, but it looks like it's still growing. This wouldn't stop me from signing up again.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

L

Louise

Internet, 1-10 employees

Less than 6 months

5.0
May 2024

A real life saver for my business

Pros

Booqable does everything I need. The calendar booking system is fantastic, and I'm thrilled I found it. It's helping me make my dream a reality.

Cons

Everything is great. I'm still getting accustomed to some back-office tasks, but the team is very helpful, and I know I'll manage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8