Booqable Reviews
Total 64 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars89%
4
Stars8%
3
Stars2%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Seth
Consumer Services, 1-10 employees
Less than a year
“Booqable sets us apart.
Pros
I like that Booqable allows our company to have a unique website image compared to other party event rental businesses. Our website and booking process are very distinctive and prevent us from falling into the "cheesy" event party rental category, while still being easy to navigate.
Cons
I would prefer to view the calendar layout for an entire month without having to scroll.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Niels
Events Services, 1-10 employees
Less than 6 months
“Great Application with even better costumer support
Pros
Easy to use application with a professional feel. The booking system is simple for customers, and the app for employees makes our lives much easier.
Cons
I miss having the option for customers to pay with cash instead of card in the webshop.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Valentin
Food & Beverages, 1-10 employees
Less than 6 months
“Perfect for our Slushy business!
Pros
This software is simple ease to set up, truly one of the best onboarding experiences I've had. Booqable provides all the functionality we need for our small rental business, including reservations, customer management, and invoicing. It's very pleasant to use, and the support team responds quickly to all questions.
Cons
The app has potential; it would be great to manage the business fully from a smartphone. Billing could be smoother, but it seems they're planning improvements like Tap to Pay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alex
Sporting Goods, 11-50 employees
Less than 6 months
“Booqable for equipment rental business
Pros
I've been incredibly impressed with Booqable, especially with its seamless integration with Zapier. This integration has significantly enhanced my workflow, allowing me to achieve much more with Booqable than I ever expected. It's a game-changer for my business, streamlining processes and saving valuable time. Highly recommended!
Cons
While Booqable offers many excellent features, I've found that the mobile app needs optimization. It can be slow at times, which is frustrating when managing tasks on the go. Improving its performance would significantly enhance the overall user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matthew
Motion Pictures and Film, 1-10 employees
Less than 6 months
“Booqable: Rental software that grows as you do.
Pros
I like how adaptable and promising Booqable is for our needs. It feels like the ideal solution that can grow alongside our rental business, accommodating our expanding operations and team seamlessly, starting from a small startup to a fully operational rental company.
Cons
There are a few functional limitations with the front end visual builder, but I believe these will be resolved over time. Support has been excellent in quickly addressing and implementing our feedback on obstacles.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Craig
Marketing and Advertising, 1-10 employees
More than a year
“Recommended by CHATGPT for a reason
Pros
I enjoy how fast I can add equipment, and the ability to automatically fetch images based on the product name is amazing.
Cons
It doesn't attract new clients for me, joking aside. It's a fantastic program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Retail, 1-10 employees
Less than a year
“Booqable - best rental solution
Pros
One of the standout features of Booqable is its integration of a website creator with order handling, and management of product and customer information.
Cons
I wish there were more options, such as support for multiple languages and various delivery methods.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kevin
Motion Pictures and Film, 1-10 employees
Less than 6 months
“Must have software for equipment rentals
Pros
The ease of use and scalable options make this a valuable choice for rental businesses.
Cons
The app doesn't offer the same level of customization as the web interface.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leonard
Entertainment, 1-10 employees
Less than 6 months
“A Comprehensive and User-Friendly Solution for Rental Businesses
Pros
I really like Booqable's interface and usability. The dashboard is well-structured, making it easy for me as a new user to navigate and access key features. Although I initially didn't set up a payment plan, I received support through chat.
Cons
The price is somewhat high but justifiable as it provides an all-in-one solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Penny
Leisure Travel & Tourism, 1-10 employees
Less than 6 months
“Booqable's Responsive Support Team and Approach to Teaching is Amazing!
Pros
Booqable is clear about what it offers and does it well. I loved the various "ready-to-go" themes that kickstarted my creativity in building a website. For someone new to the process, having a professional-looking theme that matches your industry, along with a step-by-step guide to complete your website, is excellent. It feels like you're making progress right away! The support team is outstanding; I opted for additional paid training sessions, which were recorded for me to review later. These sessions were invaluable. Working with [sensitive content hidden] and [sensitive content hidden] was a pleasure they were professional, kind, and patient. [sensitive content hidden] encouraged me every step of the way, understood our business, and answered my numerous questions, showing me how to use Booqable features and consistently following up.
Cons
Some labels and terminology on the site were unfamiliar and unclear to me. I initially struggled to understand how to use Booqable effectively. This may not be an issue for those familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were there to help.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jorge
Events Services, 1-10 employees
Less than a year
“Excellent software for order management, web orders and simple online site.
Pros
What I loved about it is that you don't need to be a web developer to create a functional website. While it lacks some advanced features, as a starter website for a business less than two years old, it's excellent and does the job. I love that we can create quotes on web browsers or the app. It's easy to create new items, their quantities, and prices. As a growing party rental business, this is crucial for us. What we love the most is the automatic web shop orders, which have tripled our orders without any additional effort beyond the initial setup.
Cons
It's difficult to send quotes through the mobile app and receive tips via the payment portal. Web design could be improved by allowing users to embed videos or images. Embedding Booqable's calendar to your mobile device calendar is also not ideal since it doesn't allow items to be edited, which is a drawback.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Malik
Sporting Goods, 1-10 employees
Less than 6 months
“The only well working booking software out there
Pros
I like the combination of the website builder and booking software and its ease of use. It's the only booking software I've found that allows multiple-day bookings effortlessly, which is essential for an equipment rental company.
Cons
The costs are relatively high, and the website builder has some limitations that I think could be easily fixed.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Kendra
Events Services, 1-10 employees
Less than a year
“Great for event rentals
Pros
Easy to set up and update.
Cons
Setting up the contract portion was challenging. It might be due to my lack of patience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Muhammad
Retail, 1-10 employees
Less than a year
“Streamlined and efficient rental management
Pros
What I like most about Booqable is its comprehensive and intuitive approach to rental management. The platform integrates seamlessly with our operations, from inventory tracking to customer bookings, making the entire process more efficient. The asset tracking and check-in/check-out features are particularly impressive, providing real-time updates and detailed logs that enhance accuracy and accountability. Additionally, the customizable options and automated reminders save us valuable time and reduce errors. Overall, Booqable has significantly improved our workflow, allowing us to focus more on providing excellent service to our clients.
Cons
Nothing major, but I wish the website builder allowed custom coding. I've suggested this to customer service, and they're working on it. This feature would be very helpful for tracking our company website through third-party tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelley
Events Services, 1-10 employees
Less than a year
“very please
Pros
Booqable was exactly what I needed. I required a showcase for our items and designs, the ability to rent them, and a way to collect payments. Booqable delivered more than I expected.
Cons
It was slightly different from what I was used to in web designing, but it was easy to learn.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ingrid
Consumer Services, 1-10 employees
Less than 6 months
“Booqable for rental business.
Pros
The platform is quite simple. I also purchased individualized sessions to help set up my website, and they were very reasonably priced.
Cons
It's not always easy to get someone on the phone if you need an immediate answer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaitlin
Retail, 1-10 employees
More than a year
“Booqable has been a game changer for our business!
Pros
I love the customizability of Booqable, from creating reservations to website integration. We can keep all our rentals organized, knowing what is rented and when, and track our customer information in one place. Not to mention, Booqable offers unbeatable value with so many features.
Cons
I would like Booqable to allow connections to card machines so customers could swipe their cards rather than inputting card numbers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Accounting, 1-10 employees
Less than 6 months
“Trailer Rental Software
Pros
Booqable has become our all-in-one solution for trailer rental software. We can track, send invoices, collect customer data, and more, all from one platform. It has expedited our processes and made them more efficient.
Cons
There are a few areas for improvement, such as the ability to send contracts remotely (currently outsourced) and adding customer files (like driver's license photos) along with other items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Scott
Information Technology and Services, 1-10 employees
Less than 6 months
“Fantastic Value
Pros
Booqable is suitable for companies of all sizes. We are small now, but I can see it scaling seamlessly as we grow. The template websites look great and are quick to set up. I've used customer service twice for issues, and they resolved them quickly, explaining clearly what I needed to do.
Cons
The app on the phone seems new and still in development. You can only perform basic functions, but it looks like it's still growing. This wouldn't stop me from signing up again.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Louise
Internet, 1-10 employees
Less than 6 months
“A real life saver for my business
Pros
Booqable does everything I need. The calendar booking system is fantastic, and I'm thrilled I found it. It's helping me make my dream a reality.
Cons
Everything is great. I'm still getting accustomed to some back-office tasks, but the team is very helpful, and I know I'll manage.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8