Total 64 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

8%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

ZD

Zvi Dov

Events Services, 1-10 employees

Less than a year

5.0
May 2024

Simple but powerful

Pros

Simple and fast inventory control.

Cons

Missing basic reports in the regular package.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jarno

Automotive, 51-100 employees

More than a year

5.0
May 2024

Easy to use!

Pros

Easy to get accustomed to. Managing our rental business requires just a few clicks. Nice layout, easy on the eyes.

Cons

In our experience over the past two years, we haven't found anything to dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jochem

Events Services, 1-10 employees

More than a year

5.0
May 2024

Great tool to track inventory and auto book!

Pros

I use Booqable to track inventory and book new clients. With the implementation on our website, visitors can automatically book our equipment with a live availability calendar.

Cons

Setting it up the way I wanted took some effort. The main issue was the vast customization options, which offer many choices but also require a lot of navigation. Luckily, the support team is always there to help, even with screen recordings!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Stephane

Automotive, 1-10 employees

More than a year

5.0
April 2024

Booqable, i love it

Pros

Easy integration into my WordPress site, simple to use, and responsive customer service.

Cons

The price for the API is a bit high.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Consumer Services, 1-10 employees

Less than 6 months

5.0
April 2024

Pretty Good

Pros

Most other rental platforms I found were quite disappointing.

Cons

Booqable is quite restrictive in terms of adapting it to suit specific business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Heather

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2024

Seward Saunas Review

Pros

Customers find it quite easy to navigate scheduling on our website. As the admin, I find the back end of the software fairly intuitive. While it takes some time to learn all the features, I feel I'm on the path to mastering them. I really appreciate having quick access to customer support.

Cons

One issue I've noticed is that if a customer selects a date range and an item is unavailable, closing and reopening the page saves that date range, showing "Unavailable" instead of resetting to "Available." I also wish I could set different pick-up times for various items. We have three saunas, and as far as I know, I can only choose one time for all units. I'll need to ask support about this. Additionally, I wish the process for returning safety deposits was clearer. I want to be sure my guests receive their deposit back once I approve it. Our town has different tax amounts based on the service location, so it would be handy if the system could recognize addresses as either in-city or out-of-city limits to charge the correct tax amounts. Currently, I either overcharge or undercharge people.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Georgina

Events Services, 1-10 employees

Less than a year

5.0
April 2024

Great way to keep everything organized

Pros

It's a very simple method for keeping all my rentals organized.

Cons

The iPhone app is not good; I always work from my computer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tristen

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
April 2024

Sauna Experience Booking.

Pros

I like that it has an easy interface for customers.

Cons

Some niche features are missing, but given the competitive price compared to other rental software, you can't ask for too much.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Matt

Events Services, 1-10 employees

Less than 6 months

5.0
April 2024

Start Up Rental Business

Pros

The simplicity of adding inventory and the complete control over website building are fantastic.

Cons

No direct phone number to speak with someone when issues or questions come up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

melissa

Entertainment, 1-10 employees

Less than 6 months

1.0
April 2024

Wix website - does not work with Booqable and they wont refund after 1 month

Pros

Nothing. I can't reach anyone by phone, and it feels like you're taking advantage of people who don't want to use your service if it doesn't suit them.

Cons

It doesn't function properly! I wasted time and money hiring people and paying for training to get it to work.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

S

Samuel

Construction, 1-10 employees

Less than 6 months

5.0
April 2024

Over all. I really like it.

Pros

It's incredibly simple to use. simple and efficient. I can make my own updates without needing to call for help.

Cons

A bit limited with some options. Still figuring out its capabilities and limitations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Damir

Consumer Services, 1-10 employees

Less than a year

5.0
April 2024

Easy to start Rental business even by yourself

Pros

Building a website from scratch is very simple. Stylish design. Fast, friendly support. Booqable is open to suggestions, recommendations, and adding new features.

Cons

Lacks sufficient features for car rental services, but they promised to add them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

T

Travis

Telecommunications, 1-10 employees

Less than a year

5.0
April 2024

A Must Have Addition To A Side Gig Starlink Rental Co.

Pros

Simple to use. Constantly improving and updating.

Cons

The mobile app needs more updates!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jason

Sporting Goods, 1-10 employees

Less than a year

5.0
April 2024

E-MTB Rentals made easy

Pros

Booqable is easy to navigate. The app lets me manage everything from my phone.

Cons

I use Square POS in my business, and having to use Stripe for payments isn't ideal, but Booqable is much better for my rentals than Square's software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leopold

Leisure Travel & Tourism, 1-10 employees

Less than 6 months

5.0
April 2024

The best ally for rental companies

Pros

Easy to use, ergonomic platform, centralizes all activities on one platform.

Cons

I would like the ability to design automatic emails, hopefully in a future update.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gregory

Machinery, 1-10 employees

Less than 6 months

5.0
April 2024

Booqable changed our game

Pros

Booking a customer and sending emails from the site is very simple.

Cons

Initially confusing to set up, but once you understand it, it makes sense.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

K

KRIS

Leisure Travel & Tourism, 1-10 employees

Less than a year

5.0
April 2024

Quick setup easy to use.

Pros

Tracking rentals is very easy, allowing you to stay on top of what's coming up.

Cons

I'd like to see more features in the Android app, including links to Google Maps for deliveries.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K

Kristina

Retail, 1-10 employees

More than a year

5.0
April 2024

A solid rental platform for a short-term rental business.

Pros

Booqable is relatively easy to set up and doesn't require building a website from scratch to create a unique shop presence.

Cons

Booqable is clearly designed for short-term rentals. It's simple if you take full payment upfront for a simple fee. However, it has some quirks with long-term monthly contracts. The pricing display requires a workaround with the Booqable team's help. The most unusual part is expressing your first month's rental payment as a percentage of the total contract. Matching this to the advertised monthly rental rate is nearly impossible. Additionally, there is no option for automatic recurring payments, so your staff has to manually process each rental payment on the agreed-upon monthly date. If you do short-term rentals, these issues won't arise.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

N

Niels

Retail, 11-50 employees

Less than 6 months

4.0
April 2024

Easy to work with and with great support

Pros

Creating a website and receiving quick support for all questions so far has made it a very easy platform to use.

Cons

Finding the right settings to change something on the website is sometimes challenging. However, I received all the support needed to find the answers.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

V

Valentin

Events Services, 1-10 employees

Less than a year

5.0
April 2024

Party Monke Rentals

Pros

Customers book directly through my website, and my inventory isn't overbooked!

Cons

The app has frequent issues and bugs, unlike the website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10