Total 64 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

8%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

D

Damond

Construction, 1-10 employees

Less than a year

4.0
June 2024

Booqable: Good for rentals, just ok for online sales. Good Value!

Pros

Great for managing rental reservations, and the assistance provided is superb for understanding the details.

Cons

The sales process isn't seamless; the interface feels awkward when customers make purchases through the site. Support isn't available live, so responses can be delayed, especially over weekends.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

6

B

Brittany

Events Services, 1-10 employees

Less than 6 months

5.0
June 2024

Perfect platform to grow your small rental business

Pros

Booqable keeps all our rentals organized in an easy-to-view format. At a glance, we can see what's upcoming, what has been paid, and what needs to be returned. Each day, we can easily check our schedule and ensure everything is on track.

Cons

My experience so far has been fantastic, and whenever we've had questions, the team has been highly responsive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jelle

Recreational Facilities and Services, 1-10 employees

Less than 6 months

4.0
June 2024

The online renting store

Pros

The real-time stock availability in the e-shop is a fantastic feature. It's very helpful for customers.

Cons

While it's improving, the app for smartphones and tablets feels too basic. I wish I could send emails directly from the app. It would be even better if it integrated with WhatsApp for business.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

G

Gabriel

Sporting Goods, 1-10 employees

Less than 6 months

5.0
June 2024

One stop shop experience

Pros

Works seamlessly with a custom WordPress site. The team is responsive and willing to assist. The help center is great, and there are many useful hidden features.

Cons

Like any software, it can feel overwhelming initially, especially for non-experts. The online cart and checkout experience occur on Booqable.com rather than on your custom website, which can be tricky, especially with a multilingual site.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Austin

Recreational Facilities and Services, 1-10 employees

More than a year

5.0
June 2024

My experience with booqable

Pros

I adore the customer support and the customizability, and it looks great on my website. The transparent pricing and features on their website are also appealing.

Cons

The software seems geared towards renting products by the hour, whereas we operate on half-day blocks. This mismatch has required some workarounds to configure it to our needs, and some parts of both the backend and frontend still feel a bit cumbersome as a result.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Z

Zeshan

Medical Devices, 1-10 employees

Less than 6 months

5.0
June 2024

PGH Mobility Rentals

Pros

Booqable is an easy platform to set up and use, streamlining my rental business. It has everything I need, from posting product prices and availability to tracking customers and items.

Cons

Booqable still lacks some essential features needed to be a complete solution for businesses, such as email marketing subscriptions, customer reviews, and the ability to upload pictures during scheduling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Eginardo

Events Services, 1-10 employees

Less than 6 months

5.0
June 2024

Excellent program for rental businesses

Pros

I like the program's simplicity and its tracking capabilities, which make business management effortless.

Cons

Setting up and integrating with our website has been somewhat tricky and has taken some time to get used to.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Justinas

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
June 2024

A great tool to start quickly

Pros

It is very easy to set up and start using. It's really intuitive and has plenty of features, making it the leading platform for rentals.

Cons

Some features crucial for a fully digital shop are missing or locked behind a more expensive plan.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Dilia

Consumer Services, 1-10 employees

Less than 6 months

5.0
June 2024

Very easy to use

Pros

I find it to be an inexpensive and simple tool.

Cons

It's a bit challenging to set up the entire website using only the left column; being unable to edit directly by clicking on the part needing changes feels limiting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

Janice

Events Services, 1-10 employees

More than a year

5.0
June 2024

Do not Hesitate, Booqable is Amazing!

Pros

I love how easy it is to use right from the start! Booqable has saved me a tremendous amount of time and prevents me from double-booking. It's the MVP of my business!

Cons

I wish there were customer service representatives available via phone rather than just chat or email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brielle

Events Services, 1-10 employees

Less than 6 months

5.0
June 2024

Best website to help your rental business

Pros

The ease of use and all the videos that show exactly how to set different parts up are fantastic. You can even create your own website front.

Cons

The only downside I've noticed is that some tutorial videos don't match exactly what I see on the website. It seems the videos might be a bit outdated compared to the current version, but overall, the website is impressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RW

Richard willem

Mechanical or Industrial Engineering, 51-100 employees

Less than a year

5.0
June 2024

A perfect tool for Rental equipment and tracing

Pros

The layout is easy to navigate and it offers powerful features.

Cons

There are limited options available for customization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anthony

Events Services, 1-10 employees

Less than a year

5.0
June 2024

All in one for me!

Pros

I built the website with Booqable without any prior experience, and it was much easier than I expected. The integration of the website, booking, and payment processing all in one makes it very simple.

Cons

I haven't encountered any issues that need addressing at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Events Services, 1-10 employees

Less than 6 months

4.0
June 2024

Amazing for the price

Pros

I love the number of features available even at the entry-level price point. This was the perfect solution for our business to keep track of our inventory.

Cons

I wish the phone app had more functionality; I often find myself needing to switch to the website version to access everything I need. This feels odd because most other aspects of my business are manageable via mobile applications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Shawn

Entertainment, 1-10 employees

Less than 6 months

5.0
June 2024

Easiest setup I have found

Pros

It makes tracking my rental business much simpler.

Cons

If I had to mention a negative, albeit a minor one, designing in white isn't the easiest.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pat

Retail, 1-10 employees

Less than 6 months

5.0
June 2024

Game Changer for my Business

Pros

Easy to use and the calendar feature helps to get as many rentals as possible without overbooking.

Cons

The price compared to competitors can be a bit high.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Machinery, 1-10 employees

Less than 6 months

5.0
June 2024

Great platform for our rentals

Pros

Simple to begin; just view the tutorials.

Cons

It requires time and proper investment, especially for integrating with our ERP, which is still missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justice

Events Services, 1-10 employees

Less than 6 months

5.0
June 2024

New to the Business. Great Product for ease of use and functionality.

Pros

I wanted to create an event rental business that looked more polished than the local competition. Booqable allowed us to create an attractive site that's also easy for customers to use.

Cons

Setting up can be a bit challenging for those not very tech-savvy. I also wish there were more options to customize pages. Additionally, you need to upgrade to offer packages, which isn't something I'm interested in at the moment.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

R

Rabea-Juliane

Events Services, 1-10 employees

Less than 6 months

5.0
June 2024

The best option for event rentals

Pros

The simple setup, the rental process, and the extremely pleasant experience for our customers.

Cons

Customizing translations into a different language (we're from Germany) requires significant effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kyle

Entertainment, 1-10 employees

Less than 6 months

5.0
June 2024

Bounce house rental company

Pros

Easy setup with an up-to-date user interface for customers.

Cons

It's essential to be able to process full payments if customers request it. I also wish there were more customization options available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9