Booqable Reviews
Total 64 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars89%
4
Stars8%
3
Stars2%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Damond
Construction, 1-10 employees
Less than a year
“Booqable: Good for rentals, just ok for online sales. Good Value!
Pros
Great for managing rental reservations, and the assistance provided is superb for understanding the details.
Cons
The sales process isn't seamless; the interface feels awkward when customers make purchases through the site. Support isn't available live, so responses can be delayed, especially over weekends.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Brittany
Events Services, 1-10 employees
Less than 6 months
“Perfect platform to grow your small rental business
Pros
Booqable keeps all our rentals organized in an easy-to-view format. At a glance, we can see what's upcoming, what has been paid, and what needs to be returned. Each day, we can easily check our schedule and ensure everything is on track.
Cons
My experience so far has been fantastic, and whenever we've had questions, the team has been highly responsive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jelle
Recreational Facilities and Services, 1-10 employees
Less than 6 months
“The online renting store
Pros
The real-time stock availability in the e-shop is a fantastic feature. It's very helpful for customers.
Cons
While it's improving, the app for smartphones and tablets feels too basic. I wish I could send emails directly from the app. It would be even better if it integrated with WhatsApp for business.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Gabriel
Sporting Goods, 1-10 employees
Less than 6 months
“One stop shop experience
Pros
Works seamlessly with a custom WordPress site. The team is responsive and willing to assist. The help center is great, and there are many useful hidden features.
Cons
Like any software, it can feel overwhelming initially, especially for non-experts. The online cart and checkout experience occur on Booqable.com rather than on your custom website, which can be tricky, especially with a multilingual site.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Austin
Recreational Facilities and Services, 1-10 employees
More than a year
“My experience with booqable
Pros
I adore the customer support and the customizability, and it looks great on my website. The transparent pricing and features on their website are also appealing.
Cons
The software seems geared towards renting products by the hour, whereas we operate on half-day blocks. This mismatch has required some workarounds to configure it to our needs, and some parts of both the backend and frontend still feel a bit cumbersome as a result.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Zeshan
Medical Devices, 1-10 employees
Less than 6 months
“PGH Mobility Rentals
Pros
Booqable is an easy platform to set up and use, streamlining my rental business. It has everything I need, from posting product prices and availability to tracking customers and items.
Cons
Booqable still lacks some essential features needed to be a complete solution for businesses, such as email marketing subscriptions, customer reviews, and the ability to upload pictures during scheduling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eginardo
Events Services, 1-10 employees
Less than 6 months
“Excellent program for rental businesses
Pros
I like the program's simplicity and its tracking capabilities, which make business management effortless.
Cons
Setting up and integrating with our website has been somewhat tricky and has taken some time to get used to.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Justinas
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“A great tool to start quickly
Pros
It is very easy to set up and start using. It's really intuitive and has plenty of features, making it the leading platform for rentals.
Cons
Some features crucial for a fully digital shop are missing or locked behind a more expensive plan.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dilia
Consumer Services, 1-10 employees
Less than 6 months
“Very easy to use
Pros
I find it to be an inexpensive and simple tool.
Cons
It's a bit challenging to set up the entire website using only the left column; being unable to edit directly by clicking on the part needing changes feels limiting.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Janice
Events Services, 1-10 employees
More than a year
“Do not Hesitate, Booqable is Amazing!
Pros
I love how easy it is to use right from the start! Booqable has saved me a tremendous amount of time and prevents me from double-booking. It's the MVP of my business!
Cons
I wish there were customer service representatives available via phone rather than just chat or email.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brielle
Events Services, 1-10 employees
Less than 6 months
“Best website to help your rental business
Pros
The ease of use and all the videos that show exactly how to set different parts up are fantastic. You can even create your own website front.
Cons
The only downside I've noticed is that some tutorial videos don't match exactly what I see on the website. It seems the videos might be a bit outdated compared to the current version, but overall, the website is impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard willem
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
“A perfect tool for Rental equipment and tracing
Pros
The layout is easy to navigate and it offers powerful features.
Cons
There are limited options available for customization.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Anthony
Events Services, 1-10 employees
Less than a year
“All in one for me!
Pros
I built the website with Booqable without any prior experience, and it was much easier than I expected. The integration of the website, booking, and payment processing all in one makes it very simple.
Cons
I haven't encountered any issues that need addressing at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Events Services, 1-10 employees
Less than 6 months
“Amazing for the price
Pros
I love the number of features available even at the entry-level price point. This was the perfect solution for our business to keep track of our inventory.
Cons
I wish the phone app had more functionality; I often find myself needing to switch to the website version to access everything I need. This feels odd because most other aspects of my business are manageable via mobile applications.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Shawn
Entertainment, 1-10 employees
Less than 6 months
“Easiest setup I have found
Pros
It makes tracking my rental business much simpler.
Cons
If I had to mention a negative, albeit a minor one, designing in white isn't the easiest.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pat
Retail, 1-10 employees
Less than 6 months
“Game Changer for my Business
Pros
Easy to use and the calendar feature helps to get as many rentals as possible without overbooking.
Cons
The price compared to competitors can be a bit high.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Machinery, 1-10 employees
Less than 6 months
“Great platform for our rentals
Pros
Simple to begin; just view the tutorials.
Cons
It requires time and proper investment, especially for integrating with our ERP, which is still missing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justice
Events Services, 1-10 employees
Less than 6 months
“New to the Business. Great Product for ease of use and functionality.
Pros
I wanted to create an event rental business that looked more polished than the local competition. Booqable allowed us to create an attractive site that's also easy for customers to use.
Cons
Setting up can be a bit challenging for those not very tech-savvy. I also wish there were more options to customize pages. Additionally, you need to upgrade to offer packages, which isn't something I'm interested in at the moment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Rabea-Juliane
Events Services, 1-10 employees
Less than 6 months
“The best option for event rentals
Pros
The simple setup, the rental process, and the extremely pleasant experience for our customers.
Cons
Customizing translations into a different language (we're from Germany) requires significant effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kyle
Entertainment, 1-10 employees
Less than 6 months
“Bounce house rental company
Pros
Easy setup with an up-to-date user interface for customers.
Cons
It's essential to be able to process full payments if customers request it. I also wish there were more customization options available.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9