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Booqable Reviews
64 Review(s)
softwareOverall Rating
4.8
64 Review(s)
Rating Distribution
5
(57)
4
(5)
3
(1)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Overall Rating
4.8
64 Review(s)
Rating Distribution
5
(57)
4
(5)
3
(1)
2
1
(1)
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
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Ratings
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Time Used
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Booqable: Good for rentals, just ok for online sales. Good Value!
Booqable: Good for rentals, just ok for online sales. Good Value!
Pros
Great for managing rental reservations, and the assistance provided is superb for understanding the details.
Cons
The sales process isn't seamless; the interface feels awkward when customers make purchases through the site. Support isn't available live, so responses can be delayed, especially over weekends.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Damond
Construction, 1-10 employees
Less than a year
June 2024
Perfect platform to grow your small rental business
Perfect platform to grow your small rental business
Pros
Booqable keeps all our rentals organized in an easy-to-view format. At a glance, we can see what's upcoming, what has been paid, and what needs to be returned. Each day, we can easily check our schedule and ensure everything is on track.
Cons
My experience so far has been fantastic, and whenever we've had questions, the team has been highly responsive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Events Services, 1-10 employees
Less than 6 months
June 2024
The online renting store
The online renting store
Pros
The real-time stock availability in the e-shop is a fantastic feature. It's very helpful for customers.
Cons
While it's improving, the app for smartphones and tablets feels too basic. I wish I could send emails directly from the app. It would be even better if it integrated with WhatsApp for business.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jelle
Recreational Facilities and Services, 1-10 employees
Less than 6 months
June 2024
One stop shop experience
One stop shop experience
Pros
Works seamlessly with a custom WordPress site. The team is responsive and willing to assist. The help center is great, and there are many useful hidden features.
Cons
Like any software, it can feel overwhelming initially, especially for non-experts. The online cart and checkout experience occur on Booqable.com rather than on your custom website, which can be tricky, especially with a multilingual site.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Sporting Goods, 1-10 employees
Less than 6 months
June 2024
My experience with booqable
My experience with booqable
Pros
I adore the customer support and the customizability, and it looks great on my website. The transparent pricing and features on their website are also appealing.
Cons
The software seems geared towards renting products by the hour, whereas we operate on half-day blocks. This mismatch has required some workarounds to configure it to our needs, and some parts of both the backend and frontend still feel a bit cumbersome as a result.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Austin
Recreational Facilities and Services, 1-10 employees
More than a year
June 2024
PGH Mobility Rentals
PGH Mobility Rentals
Pros
Booqable is an easy platform to set up and use, streamlining my rental business. It has everything I need, from posting product prices and availability to tracking customers and items.
Cons
Booqable still lacks some essential features needed to be a complete solution for businesses, such as email marketing subscriptions, customer reviews, and the ability to upload pictures during scheduling.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zeshan
Medical Devices, 1-10 employees
Less than 6 months
June 2024
Excellent program for rental businesses
Excellent program for rental businesses
Pros
I like the program's simplicity and its tracking capabilities, which make business management effortless.
Cons
Setting up and integrating with our website has been somewhat tricky and has taken some time to get used to.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Eginardo
Events Services, 1-10 employees
Less than 6 months
June 2024
A great tool to start quickly
A great tool to start quickly
Pros
It is very easy to set up and start using. It's really intuitive and has plenty of features, making it the leading platform for rentals.
Cons
Some features crucial for a fully digital shop are missing or locked behind a more expensive plan.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Justinas
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
June 2024
Very easy to use
Very easy to use
Pros
I find it to be an inexpensive and simple tool.
Cons
It's a bit challenging to set up the entire website using only the left column; being unable to edit directly by clicking on the part needing changes feels limiting.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Dilia
Consumer Services, 1-10 employees
Less than 6 months
June 2024
Do not Hesitate, Booqable is Amazing!
Do not Hesitate, Booqable is Amazing!
Pros
I love how easy it is to use right from the start! Booqable has saved me a tremendous amount of time and prevents me from double-booking. It's the MVP of my business!
Cons
I wish there were customer service representatives available via phone rather than just chat or email.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice
Events Services, 1-10 employees
More than a year
June 2024
Best website to help your rental business
Best website to help your rental business
Pros
The ease of use and all the videos that show exactly how to set different parts up are fantastic. You can even create your own website front.
Cons
The only downside I've noticed is that some tutorial videos don't match exactly what I see on the website. It seems the videos might be a bit outdated compared to the current version, but overall, the website is impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brielle
Events Services, 1-10 employees
Less than 6 months
June 2024
A perfect tool for Rental equipment and tracing
A perfect tool for Rental equipment and tracing
Pros
The layout is easy to navigate and it offers powerful features.
Cons
There are limited options available for customization.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Richard willem
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
June 2024
All in one for me!
All in one for me!
Pros
I built the website with Booqable without any prior experience, and it was much easier than I expected. The integration of the website, booking, and payment processing all in one makes it very simple.
Cons
I haven't encountered any issues that need addressing at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Events Services, 1-10 employees
Less than a year
June 2024
Amazing for the price
Amazing for the price
Pros
I love the number of features available even at the entry-level price point. This was the perfect solution for our business to keep track of our inventory.
Cons
I wish the phone app had more functionality; I often find myself needing to switch to the website version to access everything I need. This feels odd because most other aspects of my business are manageable via mobile applications.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brian
Events Services, 1-10 employees
Less than 6 months
June 2024
Easiest setup I have found
Easiest setup I have found
Pros
It makes tracking my rental business much simpler.
Cons
If I had to mention a negative, albeit a minor one, designing in white isn't the easiest.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn
Entertainment, 1-10 employees
Less than 6 months
June 2024
Game Changer for my Business
Game Changer for my Business
Pros
Easy to use and the calendar feature helps to get as many rentals as possible without overbooking.
Cons
The price compared to competitors can be a bit high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pat
Retail, 1-10 employees
Less than 6 months
June 2024
Great platform for our rentals
Great platform for our rentals
Pros
Simple to begin; just view the tutorials.
Cons
It requires time and proper investment, especially for integrating with our ERP, which is still missing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Machinery, 1-10 employees
Less than 6 months
June 2024
New to the Business. Great Product for ease of use and functionality.
New to the Business. Great Product for ease of use and functionality.
Pros
I wanted to create an event rental business that looked more polished than the local competition. Booqable allowed us to create an attractive site that's also easy for customers to use.
Cons
Setting up can be a bit challenging for those not very tech-savvy. I also wish there were more options to customize pages. Additionally, you need to upgrade to offer packages, which isn't something I'm interested in at the moment.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Justice
Events Services, 1-10 employees
Less than 6 months
June 2024
The best option for event rentals
The best option for event rentals
Pros
The simple setup, the rental process, and the extremely pleasant experience for our customers.
Cons
Customizing translations into a different language (we're from Germany) requires significant effort.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rabea-Juliane
Events Services, 1-10 employees
Less than 6 months
June 2024
Bounce house rental company
Bounce house rental company
Pros
Easy setup with an up-to-date user interface for customers.
Cons
It's essential to be able to process full payments if customers request it. I also wish there were more customization options available.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kyle
Entertainment, 1-10 employees
Less than 6 months
June 2024
Booqable sets us apart.
Booqable sets us apart.
Pros
I like that Booqable allows our company to have a unique website image compared to other party event rental businesses. Our website and booking process are very distinctive and prevent us from falling into the "cheesy" event party rental category, while still being easy to navigate.
Cons
I would prefer to view the calendar layout for an entire month without having to scroll.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Seth
Consumer Services, 1-10 employees
Less than a year
June 2024
Great Application with even better costumer support
Great Application with even better costumer support
Pros
Easy to use application with a professional feel. The booking system is simple for customers, and the app for employees makes our lives much easier.
Cons
I miss having the option for customers to pay with cash instead of card in the webshop.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Niels
Events Services, 1-10 employees
Less than 6 months
June 2024
Perfect for our Slushy business!
Perfect for our Slushy business!
Pros
This software is simple ease to set up, truly one of the best onboarding experiences I've had. Booqable provides all the functionality we need for our small rental business, including reservations, customer management, and invoicing. It's very pleasant to use, and the support team responds quickly to all questions.
Cons
The app has potential; it would be great to manage the business fully from a smartphone. Billing could be smoother, but it seems they're planning improvements like Tap to Pay.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Valentin
Food & Beverages, 1-10 employees
Less than 6 months
June 2024
Booqable for equipment rental business
Booqable for equipment rental business
Pros
I've been incredibly impressed with Booqable, especially with its seamless integration with Zapier. This integration has significantly enhanced my workflow, allowing me to achieve much more with Booqable than I ever expected. It's a game-changer for my business, streamlining processes and saving valuable time. Highly recommended!
Cons
While Booqable offers many excellent features, I've found that the mobile app needs optimization. It can be slow at times, which is frustrating when managing tasks on the go. Improving its performance would significantly enhance the overall user experience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alex
Sporting Goods, 11-50 employees
Less than 6 months
May 2024
Booqable: Rental software that grows as you do.
Booqable: Rental software that grows as you do.
Pros
I like how adaptable and promising Booqable is for our needs. It feels like the ideal solution that can grow alongside our rental business, accommodating our expanding operations and team seamlessly, starting from a small startup to a fully operational rental company.
Cons
There are a few functional limitations with the front end visual builder, but I believe these will be resolved over time. Support has been excellent in quickly addressing and implementing our feedback on obstacles.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Matthew
Motion Pictures and Film, 1-10 employees
Less than 6 months
May 2024
Recommended by CHATGPT for a reason
Recommended by CHATGPT for a reason
Pros
I enjoy how fast I can add equipment, and the ability to automatically fetch images based on the product name is amazing.
Cons
It doesn't attract new clients for me, joking aside. It's a fantastic program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Marketing and Advertising, 1-10 employees
More than a year
May 2024
Booqable - best rental solution
Booqable - best rental solution
Pros
One of the standout features of Booqable is its integration of a website creator with order handling, and management of product and customer information.
Cons
I wish there were more options, such as support for multiple languages and various delivery methods.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Retail, 1-10 employees
Less than a year
May 2024
Must have software for equipment rentals
Must have software for equipment rentals
Pros
The ease of use and scalable options make this a valuable choice for rental businesses.
Cons
The app doesn't offer the same level of customization as the web interface.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Motion Pictures and Film, 1-10 employees
Less than 6 months
May 2024
A Comprehensive and User-Friendly Solution for Rental Businesses
A Comprehensive and User-Friendly Solution for Rental Businesses
Pros
I really like Booqable's interface and usability. The dashboard is well-structured, making it easy for me as a new user to navigate and access key features. Although I initially didn't set up a payment plan, I received support through chat.
Cons
The price is somewhat high but justifiable as it provides an all-in-one solution.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leonard
Entertainment, 1-10 employees
Less than 6 months
May 2024
Booqable's Responsive Support Team and Approach to Teaching is Amazing!
Booqable's Responsive Support Team and Approach to Teaching is Amazing!
Pros
Booqable is clear about what it offers and does it well. I loved the various "ready-to-go" themes that kickstarted my creativity in building a website. For someone new to the process, having a professional-looking theme that matches your industry, along with a step-by-step guide to complete your website, is excellent. It feels like you're making progress right away! The support team is outstanding; I opted for additional paid training sessions, which were recorded for me to review later. These sessions were invaluable. Working with [sensitive content hidden] and [sensitive content hidden] was a pleasure they were professional, kind, and patient. [sensitive content hidden] encouraged me every step of the way, understood our business, and answered my numerous questions, showing me how to use Booqable features and consistently following up.
Cons
Some labels and terminology on the site were unfamiliar and unclear to me. I initially struggled to understand how to use Booqable effectively. This may not be an issue for those familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were there to help.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Penny
Leisure Travel & Tourism, 1-10 employees
Less than 6 months
May 2024
Excellent software for order management, web orders and simple online site.
Excellent software for order management, web orders and simple online site.
Pros
What I loved about it is that you don't need to be a web developer to create a functional website. While it lacks some advanced features, as a starter website for a business less than two years old, it's excellent and does the job. I love that we can create quotes on web browsers or the app. It's easy to create new items, their quantities, and prices. As a growing party rental business, this is crucial for us. What we love the most is the automatic web shop orders, which have tripled our orders without any additional effort beyond the initial setup.
Cons
It's difficult to send quotes through the mobile app and receive tips via the payment portal. Web design could be improved by allowing users to embed videos or images. Embedding Booqable's calendar to your mobile device calendar is also not ideal since it doesn't allow items to be edited, which is a drawback.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Jorge
Events Services, 1-10 employees
Less than a year
May 2024
The only well working booking software out there
The only well working booking software out there
Pros
I like the combination of the website builder and booking software and its ease of use. It's the only booking software I've found that allows multiple-day bookings effortlessly, which is essential for an equipment rental company.
Cons
The costs are relatively high, and the website builder has some limitations that I think could be easily fixed.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Malik
Sporting Goods, 1-10 employees
Less than 6 months
May 2024
Great for event rentals
Great for event rentals
Pros
Easy to set up and update.
Cons
Setting up the contract portion was challenging. It might be due to my lack of patience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kendra
Events Services, 1-10 employees
Less than a year
May 2024
Streamlined and efficient rental management
Streamlined and efficient rental management
Pros
What I like most about Booqable is its comprehensive and intuitive approach to rental management. The platform integrates seamlessly with our operations, from inventory tracking to customer bookings, making the entire process more efficient. The asset tracking and check-in/check-out features are particularly impressive, providing real-time updates and detailed logs that enhance accuracy and accountability. Additionally, the customizable options and automated reminders save us valuable time and reduce errors. Overall, Booqable has significantly improved our workflow, allowing us to focus more on providing excellent service to our clients.
Cons
Nothing major, but I wish the website builder allowed custom coding. I've suggested this to customer service, and they're working on it. This feature would be very helpful for tracking our company website through third-party tools.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Retail, 1-10 employees
Less than a year
May 2024
very please
very please
Pros
Booqable was exactly what I needed. I required a showcase for our items and designs, the ability to rent them, and a way to collect payments. Booqable delivered more than I expected.
Cons
It was slightly different from what I was used to in web designing, but it was easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelley
Events Services, 1-10 employees
Less than a year
May 2024
Booqable for rental business.
Booqable for rental business.
Pros
The platform is quite simple. I also purchased individualized sessions to help set up my website, and they were very reasonably priced.
Cons
It's not always easy to get someone on the phone if you need an immediate answer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ingrid
Consumer Services, 1-10 employees
Less than 6 months
May 2024
Booqable has been a game changer for our business!
Booqable has been a game changer for our business!
Pros
I love the customizability of Booqable, from creating reservations to website integration. We can keep all our rentals organized, knowing what is rented and when, and track our customer information in one place. Not to mention, Booqable offers unbeatable value with so many features.
Cons
I would like Booqable to allow connections to card machines so customers could swipe their cards rather than inputting card numbers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaitlin
Retail, 1-10 employees
More than a year
May 2024
Trailer Rental Software
Trailer Rental Software
Pros
Booqable has become our all-in-one solution for trailer rental software. We can track, send invoices, collect customer data, and more, all from one platform. It has expedited our processes and made them more efficient.
Cons
There are a few areas for improvement, such as the ability to send contracts remotely (currently outsourced) and adding customer files (like driver's license photos) along with other items.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Accounting, 1-10 employees
Less than 6 months
May 2024
Fantastic Value
Fantastic Value
Pros
Booqable is suitable for companies of all sizes. We are small now, but I can see it scaling seamlessly as we grow. The template websites look great and are quick to set up. I've used customer service twice for issues, and they resolved them quickly, explaining clearly what I needed to do.
Cons
The app on the phone seems new and still in development. You can only perform basic functions, but it looks like it's still growing. This wouldn't stop me from signing up again.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Scott
Information Technology and Services, 1-10 employees
Less than 6 months
May 2024
A real life saver for my business
A real life saver for my business
Pros
Booqable does everything I need. The calendar booking system is fantastic, and I'm thrilled I found it. It's helping me make my dream a reality.
Cons
Everything is great. I'm still getting accustomed to some back-office tasks, but the team is very helpful, and I know I'll manage.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Louise
Internet, 1-10 employees
Less than 6 months
May 2024
Simple but powerful
Simple but powerful
Pros
Simple and fast inventory control.
Cons
Missing basic reports in the regular package.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zvi Dov
Events Services, 1-10 employees
Less than a year
May 2024
Easy to use!
Easy to use!
Pros
Easy to get accustomed to. Managing our rental business requires just a few clicks. Nice layout, easy on the eyes.
Cons
In our experience over the past two years, we haven't found anything to dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jarno
Automotive, 51-100 employees
More than a year
May 2024
Great tool to track inventory and auto book!
Great tool to track inventory and auto book!
Pros
I use Booqable to track inventory and book new clients. With the implementation on our website, visitors can automatically book our equipment with a live availability calendar.
Cons
Setting it up the way I wanted took some effort. The main issue was the vast customization options, which offer many choices but also require a lot of navigation. Luckily, the support team is always there to help, even with screen recordings!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jochem
Events Services, 1-10 employees
More than a year
May 2024
Booqable, i love it
Booqable, i love it
Pros
Easy integration into my WordPress site, simple to use, and responsive customer service.
Cons
The price for the API is a bit high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephane
Automotive, 1-10 employees
More than a year
April 2024
Pretty Good
Pretty Good
Pros
Most other rental platforms I found were quite disappointing.
Cons
Booqable is quite restrictive in terms of adapting it to suit specific business needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Consumer Services, 1-10 employees
Less than 6 months
April 2024
Seward Saunas Review
Seward Saunas Review
Pros
Customers find it quite easy to navigate scheduling on our website. As the admin, I find the back end of the software fairly intuitive. While it takes some time to learn all the features, I feel I'm on the path to mastering them. I really appreciate having quick access to customer support.
Cons
One issue I've noticed is that if a customer selects a date range and an item is unavailable, closing and reopening the page saves that date range, showing "Unavailable" instead of resetting to "Available." I also wish I could set different pick-up times for various items. We have three saunas, and as far as I know, I can only choose one time for all units. I'll need to ask support about this. Additionally, I wish the process for returning safety deposits was clearer. I want to be sure my guests receive their deposit back once I approve it. Our town has different tax amounts based on the service location, so it would be handy if the system could recognize addresses as either in-city or out-of-city limits to charge the correct tax amounts. Currently, I either overcharge or undercharge people.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
April 2024
Great way to keep everything organized
Great way to keep everything organized
Pros
It's a very simple method for keeping all my rentals organized.
Cons
The iPhone app is not good; I always work from my computer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Georgina
Events Services, 1-10 employees
Less than a year
April 2024
Sauna Experience Booking.
Sauna Experience Booking.
Pros
I like that it has an easy interface for customers.
Cons
Some niche features are missing, but given the competitive price compared to other rental software, you can't ask for too much.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tristen
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
April 2024
Start Up Rental Business
Start Up Rental Business
Pros
The simplicity of adding inventory and the complete control over website building are fantastic.
Cons
No direct phone number to speak with someone when issues or questions come up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Events Services, 1-10 employees
Less than 6 months
April 2024
Wix website - does not work with Booqable and they wont refund after 1 month
Wix website - does not work with Booqable and they wont refund after 1 month
Pros
Nothing. I can't reach anyone by phone, and it feels like you're taking advantage of people who don't want to use your service if it doesn't suit them.
Cons
It doesn't function properly! I wasted time and money hiring people and paying for training to get it to work.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
melissa
Entertainment, 1-10 employees
Less than 6 months
April 2024
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Booqable: Good for rentals, just ok for online sales. Good Value!
Booqable: Good for rentals, just ok for online sales. Good Value!
Pros
Great for managing rental reservations, and the assistance provided is superb for understanding the details.
Cons
The sales process isn't seamless; the interface feels awkward when customers make purchases through the site. Support isn't available live, so responses can be delayed, especially over weekends.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Damond
Construction, 1-10 employees
Less than a year
June 2024
Perfect platform to grow your small rental business
Perfect platform to grow your small rental business
Pros
Booqable keeps all our rentals organized in an easy-to-view format. At a glance, we can see what's upcoming, what has been paid, and what needs to be returned. Each day, we can easily check our schedule and ensure everything is on track.
Cons
My experience so far has been fantastic, and whenever we've had questions, the team has been highly responsive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brittany
Events Services, 1-10 employees
Less than 6 months
June 2024
The online renting store
The online renting store
Pros
The real-time stock availability in the e-shop is a fantastic feature. It's very helpful for customers.
Cons
While it's improving, the app for smartphones and tablets feels too basic. I wish I could send emails directly from the app. It would be even better if it integrated with WhatsApp for business.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jelle
Recreational Facilities and Services, 1-10 employees
Less than 6 months
June 2024
One stop shop experience
One stop shop experience
Pros
Works seamlessly with a custom WordPress site. The team is responsive and willing to assist. The help center is great, and there are many useful hidden features.
Cons
Like any software, it can feel overwhelming initially, especially for non-experts. The online cart and checkout experience occur on Booqable.com rather than on your custom website, which can be tricky, especially with a multilingual site.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Sporting Goods, 1-10 employees
Less than 6 months
June 2024
My experience with booqable
My experience with booqable
Pros
I adore the customer support and the customizability, and it looks great on my website. The transparent pricing and features on their website are also appealing.
Cons
The software seems geared towards renting products by the hour, whereas we operate on half-day blocks. This mismatch has required some workarounds to configure it to our needs, and some parts of both the backend and frontend still feel a bit cumbersome as a result.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Austin
Recreational Facilities and Services, 1-10 employees
More than a year
June 2024
PGH Mobility Rentals
PGH Mobility Rentals
Pros
Booqable is an easy platform to set up and use, streamlining my rental business. It has everything I need, from posting product prices and availability to tracking customers and items.
Cons
Booqable still lacks some essential features needed to be a complete solution for businesses, such as email marketing subscriptions, customer reviews, and the ability to upload pictures during scheduling.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zeshan
Medical Devices, 1-10 employees
Less than 6 months
June 2024
Excellent program for rental businesses
Excellent program for rental businesses
Pros
I like the program's simplicity and its tracking capabilities, which make business management effortless.
Cons
Setting up and integrating with our website has been somewhat tricky and has taken some time to get used to.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Eginardo
Events Services, 1-10 employees
Less than 6 months
June 2024
A great tool to start quickly
A great tool to start quickly
Pros
It is very easy to set up and start using. It's really intuitive and has plenty of features, making it the leading platform for rentals.
Cons
Some features crucial for a fully digital shop are missing or locked behind a more expensive plan.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Justinas
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
June 2024
Very easy to use
Very easy to use
Pros
I find it to be an inexpensive and simple tool.
Cons
It's a bit challenging to set up the entire website using only the left column; being unable to edit directly by clicking on the part needing changes feels limiting.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Dilia
Consumer Services, 1-10 employees
Less than 6 months
June 2024
Do not Hesitate, Booqable is Amazing!
Do not Hesitate, Booqable is Amazing!
Pros
I love how easy it is to use right from the start! Booqable has saved me a tremendous amount of time and prevents me from double-booking. It's the MVP of my business!
Cons
I wish there were customer service representatives available via phone rather than just chat or email.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janice
Events Services, 1-10 employees
More than a year
June 2024
Best website to help your rental business
Best website to help your rental business
Pros
The ease of use and all the videos that show exactly how to set different parts up are fantastic. You can even create your own website front.
Cons
The only downside I've noticed is that some tutorial videos don't match exactly what I see on the website. It seems the videos might be a bit outdated compared to the current version, but overall, the website is impressive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brielle
Events Services, 1-10 employees
Less than 6 months
June 2024
A perfect tool for Rental equipment and tracing
A perfect tool for Rental equipment and tracing
Pros
The layout is easy to navigate and it offers powerful features.
Cons
There are limited options available for customization.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Richard willem
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
June 2024
All in one for me!
All in one for me!
Pros
I built the website with Booqable without any prior experience, and it was much easier than I expected. The integration of the website, booking, and payment processing all in one makes it very simple.
Cons
I haven't encountered any issues that need addressing at the moment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony
Events Services, 1-10 employees
Less than a year
June 2024
Amazing for the price
Amazing for the price
Pros
I love the number of features available even at the entry-level price point. This was the perfect solution for our business to keep track of our inventory.
Cons
I wish the phone app had more functionality; I often find myself needing to switch to the website version to access everything I need. This feels odd because most other aspects of my business are manageable via mobile applications.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Brian
Events Services, 1-10 employees
Less than 6 months
June 2024
Easiest setup I have found
Easiest setup I have found
Pros
It makes tracking my rental business much simpler.
Cons
If I had to mention a negative, albeit a minor one, designing in white isn't the easiest.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn
Entertainment, 1-10 employees
Less than 6 months
June 2024
Game Changer for my Business
Game Changer for my Business
Pros
Easy to use and the calendar feature helps to get as many rentals as possible without overbooking.
Cons
The price compared to competitors can be a bit high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pat
Retail, 1-10 employees
Less than 6 months
June 2024
Great platform for our rentals
Great platform for our rentals
Pros
Simple to begin; just view the tutorials.
Cons
It requires time and proper investment, especially for integrating with our ERP, which is still missing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Machinery, 1-10 employees
Less than 6 months
June 2024
New to the Business. Great Product for ease of use and functionality.
New to the Business. Great Product for ease of use and functionality.
Pros
I wanted to create an event rental business that looked more polished than the local competition. Booqable allowed us to create an attractive site that's also easy for customers to use.
Cons
Setting up can be a bit challenging for those not very tech-savvy. I also wish there were more options to customize pages. Additionally, you need to upgrade to offer packages, which isn't something I'm interested in at the moment.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Justice
Events Services, 1-10 employees
Less than 6 months
June 2024
The best option for event rentals
The best option for event rentals
Pros
The simple setup, the rental process, and the extremely pleasant experience for our customers.
Cons
Customizing translations into a different language (we're from Germany) requires significant effort.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rabea-Juliane
Events Services, 1-10 employees
Less than 6 months
June 2024
Bounce house rental company
Bounce house rental company
Pros
Easy setup with an up-to-date user interface for customers.
Cons
It's essential to be able to process full payments if customers request it. I also wish there were more customization options available.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Kyle
Entertainment, 1-10 employees
Less than 6 months
June 2024
Booqable sets us apart.
Booqable sets us apart.
Pros
I like that Booqable allows our company to have a unique website image compared to other party event rental businesses. Our website and booking process are very distinctive and prevent us from falling into the "cheesy" event party rental category, while still being easy to navigate.
Cons
I would prefer to view the calendar layout for an entire month without having to scroll.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Seth
Consumer Services, 1-10 employees
Less than a year
June 2024
Great Application with even better costumer support
Great Application with even better costumer support
Pros
Easy to use application with a professional feel. The booking system is simple for customers, and the app for employees makes our lives much easier.
Cons
I miss having the option for customers to pay with cash instead of card in the webshop.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Niels
Events Services, 1-10 employees
Less than 6 months
June 2024
Perfect for our Slushy business!
Perfect for our Slushy business!
Pros
This software is simple ease to set up, truly one of the best onboarding experiences I've had. Booqable provides all the functionality we need for our small rental business, including reservations, customer management, and invoicing. It's very pleasant to use, and the support team responds quickly to all questions.
Cons
The app has potential; it would be great to manage the business fully from a smartphone. Billing could be smoother, but it seems they're planning improvements like Tap to Pay.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Valentin
Food & Beverages, 1-10 employees
Less than 6 months
June 2024
Booqable for equipment rental business
Booqable for equipment rental business
Pros
I've been incredibly impressed with Booqable, especially with its seamless integration with Zapier. This integration has significantly enhanced my workflow, allowing me to achieve much more with Booqable than I ever expected. It's a game-changer for my business, streamlining processes and saving valuable time. Highly recommended!
Cons
While Booqable offers many excellent features, I've found that the mobile app needs optimization. It can be slow at times, which is frustrating when managing tasks on the go. Improving its performance would significantly enhance the overall user experience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alex
Sporting Goods, 11-50 employees
Less than 6 months
May 2024
Booqable: Rental software that grows as you do.
Booqable: Rental software that grows as you do.
Pros
I like how adaptable and promising Booqable is for our needs. It feels like the ideal solution that can grow alongside our rental business, accommodating our expanding operations and team seamlessly, starting from a small startup to a fully operational rental company.
Cons
There are a few functional limitations with the front end visual builder, but I believe these will be resolved over time. Support has been excellent in quickly addressing and implementing our feedback on obstacles.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Matthew
Motion Pictures and Film, 1-10 employees
Less than 6 months
May 2024
Recommended by CHATGPT for a reason
Recommended by CHATGPT for a reason
Pros
I enjoy how fast I can add equipment, and the ability to automatically fetch images based on the product name is amazing.
Cons
It doesn't attract new clients for me, joking aside. It's a fantastic program.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Marketing and Advertising, 1-10 employees
More than a year
May 2024
Booqable - best rental solution
Booqable - best rental solution
Pros
One of the standout features of Booqable is its integration of a website creator with order handling, and management of product and customer information.
Cons
I wish there were more options, such as support for multiple languages and various delivery methods.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
David
Retail, 1-10 employees
Less than a year
May 2024
Must have software for equipment rentals
Must have software for equipment rentals
Pros
The ease of use and scalable options make this a valuable choice for rental businesses.
Cons
The app doesn't offer the same level of customization as the web interface.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Motion Pictures and Film, 1-10 employees
Less than 6 months
May 2024
A Comprehensive and User-Friendly Solution for Rental Businesses
A Comprehensive and User-Friendly Solution for Rental Businesses
Pros
I really like Booqable's interface and usability. The dashboard is well-structured, making it easy for me as a new user to navigate and access key features. Although I initially didn't set up a payment plan, I received support through chat.
Cons
The price is somewhat high but justifiable as it provides an all-in-one solution.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leonard
Entertainment, 1-10 employees
Less than 6 months
May 2024
Booqable's Responsive Support Team and Approach to Teaching is Amazing!
Booqable's Responsive Support Team and Approach to Teaching is Amazing!
Pros
Booqable is clear about what it offers and does it well. I loved the various "ready-to-go" themes that kickstarted my creativity in building a website. For someone new to the process, having a professional-looking theme that matches your industry, along with a step-by-step guide to complete your website, is excellent. It feels like you're making progress right away! The support team is outstanding; I opted for additional paid training sessions, which were recorded for me to review later. These sessions were invaluable. Working with [sensitive content hidden] and [sensitive content hidden] was a pleasure they were professional, kind, and patient. [sensitive content hidden] encouraged me every step of the way, understood our business, and answered my numerous questions, showing me how to use Booqable features and consistently following up.
Cons
Some labels and terminology on the site were unfamiliar and unclear to me. I initially struggled to understand how to use Booqable effectively. This may not be an issue for those familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were there to help.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Penny
Leisure Travel & Tourism, 1-10 employees
Less than 6 months
May 2024
Excellent software for order management, web orders and simple online site.
Excellent software for order management, web orders and simple online site.
Pros
What I loved about it is that you don't need to be a web developer to create a functional website. While it lacks some advanced features, as a starter website for a business less than two years old, it's excellent and does the job. I love that we can create quotes on web browsers or the app. It's easy to create new items, their quantities, and prices. As a growing party rental business, this is crucial for us. What we love the most is the automatic web shop orders, which have tripled our orders without any additional effort beyond the initial setup.
Cons
It's difficult to send quotes through the mobile app and receive tips via the payment portal. Web design could be improved by allowing users to embed videos or images. Embedding Booqable's calendar to your mobile device calendar is also not ideal since it doesn't allow items to be edited, which is a drawback.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Jorge
Events Services, 1-10 employees
Less than a year
May 2024
The only well working booking software out there
The only well working booking software out there
Pros
I like the combination of the website builder and booking software and its ease of use. It's the only booking software I've found that allows multiple-day bookings effortlessly, which is essential for an equipment rental company.
Cons
The costs are relatively high, and the website builder has some limitations that I think could be easily fixed.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Malik
Sporting Goods, 1-10 employees
Less than 6 months
May 2024
Great for event rentals
Great for event rentals
Pros
Easy to set up and update.
Cons
Setting up the contract portion was challenging. It might be due to my lack of patience.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kendra
Events Services, 1-10 employees
Less than a year
May 2024
Streamlined and efficient rental management
Streamlined and efficient rental management
Pros
What I like most about Booqable is its comprehensive and intuitive approach to rental management. The platform integrates seamlessly with our operations, from inventory tracking to customer bookings, making the entire process more efficient. The asset tracking and check-in/check-out features are particularly impressive, providing real-time updates and detailed logs that enhance accuracy and accountability. Additionally, the customizable options and automated reminders save us valuable time and reduce errors. Overall, Booqable has significantly improved our workflow, allowing us to focus more on providing excellent service to our clients.
Cons
Nothing major, but I wish the website builder allowed custom coding. I've suggested this to customer service, and they're working on it. This feature would be very helpful for tracking our company website through third-party tools.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muhammad
Retail, 1-10 employees
Less than a year
May 2024
very please
very please
Pros
Booqable was exactly what I needed. I required a showcase for our items and designs, the ability to rent them, and a way to collect payments. Booqable delivered more than I expected.
Cons
It was slightly different from what I was used to in web designing, but it was easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelley
Events Services, 1-10 employees
Less than a year
May 2024
Booqable for rental business.
Booqable for rental business.
Pros
The platform is quite simple. I also purchased individualized sessions to help set up my website, and they were very reasonably priced.
Cons
It's not always easy to get someone on the phone if you need an immediate answer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ingrid
Consumer Services, 1-10 employees
Less than 6 months
May 2024
Booqable has been a game changer for our business!
Booqable has been a game changer for our business!
Pros
I love the customizability of Booqable, from creating reservations to website integration. We can keep all our rentals organized, knowing what is rented and when, and track our customer information in one place. Not to mention, Booqable offers unbeatable value with so many features.
Cons
I would like Booqable to allow connections to card machines so customers could swipe their cards rather than inputting card numbers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kaitlin
Retail, 1-10 employees
More than a year
May 2024
Trailer Rental Software
Trailer Rental Software
Pros
Booqable has become our all-in-one solution for trailer rental software. We can track, send invoices, collect customer data, and more, all from one platform. It has expedited our processes and made them more efficient.
Cons
There are a few areas for improvement, such as the ability to send contracts remotely (currently outsourced) and adding customer files (like driver's license photos) along with other items.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Accounting, 1-10 employees
Less than 6 months
May 2024
Fantastic Value
Fantastic Value
Pros
Booqable is suitable for companies of all sizes. We are small now, but I can see it scaling seamlessly as we grow. The template websites look great and are quick to set up. I've used customer service twice for issues, and they resolved them quickly, explaining clearly what I needed to do.
Cons
The app on the phone seems new and still in development. You can only perform basic functions, but it looks like it's still growing. This wouldn't stop me from signing up again.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Scott
Information Technology and Services, 1-10 employees
Less than 6 months
May 2024
A real life saver for my business
A real life saver for my business
Pros
Booqable does everything I need. The calendar booking system is fantastic, and I'm thrilled I found it. It's helping me make my dream a reality.
Cons
Everything is great. I'm still getting accustomed to some back-office tasks, but the team is very helpful, and I know I'll manage.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Louise
Internet, 1-10 employees
Less than 6 months
May 2024
Simple but powerful
Simple but powerful
Pros
Simple and fast inventory control.
Cons
Missing basic reports in the regular package.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zvi Dov
Events Services, 1-10 employees
Less than a year
May 2024
Easy to use!
Easy to use!
Pros
Easy to get accustomed to. Managing our rental business requires just a few clicks. Nice layout, easy on the eyes.
Cons
In our experience over the past two years, we haven't found anything to dislike.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jarno
Automotive, 51-100 employees
More than a year
May 2024
Great tool to track inventory and auto book!
Great tool to track inventory and auto book!
Pros
I use Booqable to track inventory and book new clients. With the implementation on our website, visitors can automatically book our equipment with a live availability calendar.
Cons
Setting it up the way I wanted took some effort. The main issue was the vast customization options, which offer many choices but also require a lot of navigation. Luckily, the support team is always there to help, even with screen recordings!
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jochem
Events Services, 1-10 employees
More than a year
May 2024
Booqable, i love it
Booqable, i love it
Pros
Easy integration into my WordPress site, simple to use, and responsive customer service.
Cons
The price for the API is a bit high.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephane
Automotive, 1-10 employees
More than a year
April 2024
Pretty Good
Pretty Good
Pros
Most other rental platforms I found were quite disappointing.
Cons
Booqable is quite restrictive in terms of adapting it to suit specific business needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Consumer Services, 1-10 employees
Less than 6 months
April 2024
Seward Saunas Review
Seward Saunas Review
Pros
Customers find it quite easy to navigate scheduling on our website. As the admin, I find the back end of the software fairly intuitive. While it takes some time to learn all the features, I feel I'm on the path to mastering them. I really appreciate having quick access to customer support.
Cons
One issue I've noticed is that if a customer selects a date range and an item is unavailable, closing and reopening the page saves that date range, showing "Unavailable" instead of resetting to "Available." I also wish I could set different pick-up times for various items. We have three saunas, and as far as I know, I can only choose one time for all units. I'll need to ask support about this. Additionally, I wish the process for returning safety deposits was clearer. I want to be sure my guests receive their deposit back once I approve it. Our town has different tax amounts based on the service location, so it would be handy if the system could recognize addresses as either in-city or out-of-city limits to charge the correct tax amounts. Currently, I either overcharge or undercharge people.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Heather
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
April 2024
Great way to keep everything organized
Great way to keep everything organized
Pros
It's a very simple method for keeping all my rentals organized.
Cons
The iPhone app is not good; I always work from my computer.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Georgina
Events Services, 1-10 employees
Less than a year
April 2024
Sauna Experience Booking.
Sauna Experience Booking.
Pros
I like that it has an easy interface for customers.
Cons
Some niche features are missing, but given the competitive price compared to other rental software, you can't ask for too much.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tristen
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
April 2024
Start Up Rental Business
Start Up Rental Business
Pros
The simplicity of adding inventory and the complete control over website building are fantastic.
Cons
No direct phone number to speak with someone when issues or questions come up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Events Services, 1-10 employees
Less than 6 months
April 2024
Wix website - does not work with Booqable and they wont refund after 1 month
Wix website - does not work with Booqable and they wont refund after 1 month
Pros
Nothing. I can't reach anyone by phone, and it feels like you're taking advantage of people who don't want to use your service if it doesn't suit them.
Cons
It doesn't function properly! I wasted time and money hiring people and paying for training to get it to work.
Ease of use
2
Value for money
1
Customer Support
1
Functionality
2
melissa
Entertainment, 1-10 employees
Less than 6 months
April 2024