Booqable Reviews

“Booqable: Good for rentals, just ok for online sales. Good Value!

Pros

Great for managing rental reservations, and the assistance provided is superb for understanding the details.

Cons

The sales process isn't seamless; the interface feels awkward when customers make purchases through the site. Support isn't available live, so responses can be delayed, especially over weekends.

“Perfect platform to grow your small rental business

Pros

Booqable keeps all our rentals organized in an easy-to-view format. At a glance, we can see what's upcoming, what has been paid, and what needs to be returned. Each day, we can easily check our schedule and ensure everything is on track.

Cons

My experience so far has been fantastic, and whenever we've had questions, the team has been highly responsive.

“The online renting store

Pros

The real-time stock availability in the e-shop is a fantastic feature. It's very helpful for customers.

Cons

While it's improving, the app for smartphones and tablets feels too basic. I wish I could send emails directly from the app. It would be even better if it integrated with WhatsApp for business.

“One stop shop experience

Pros

Works seamlessly with a custom WordPress site. The team is responsive and willing to assist. The help center is great, and there are many useful hidden features.

Cons

Like any software, it can feel overwhelming initially, especially for non-experts. The online cart and checkout experience occur on Booqable.com rather than on your custom website, which can be tricky, especially with a multilingual site.

“My experience with booqable

Pros

I adore the customer support and the customizability, and it looks great on my website. The transparent pricing and features on their website are also appealing.

Cons

The software seems geared towards renting products by the hour, whereas we operate on half-day blocks. This mismatch has required some workarounds to configure it to our needs, and some parts of both the backend and frontend still feel a bit cumbersome as a result.

“PGH Mobility Rentals

Pros

Booqable is an easy platform to set up and use, streamlining my rental business. It has everything I need, from posting product prices and availability to tracking customers and items.

Cons

Booqable still lacks some essential features needed to be a complete solution for businesses, such as email marketing subscriptions, customer reviews, and the ability to upload pictures during scheduling.

“Excellent program for rental businesses

Pros

I like the program's simplicity and its tracking capabilities, which make business management effortless.

Cons

Setting up and integrating with our website has been somewhat tricky and has taken some time to get used to.

“A great tool to start quickly

Pros

It is very easy to set up and start using. It's really intuitive and has plenty of features, making it the leading platform for rentals.

Cons

Some features crucial for a fully digital shop are missing or locked behind a more expensive plan.

“Very easy to use

Pros

I find it to be an inexpensive and simple tool.

Cons

It's a bit challenging to set up the entire website using only the left column; being unable to edit directly by clicking on the part needing changes feels limiting.

“Do not Hesitate, Booqable is Amazing!

Pros

I love how easy it is to use right from the start! Booqable has saved me a tremendous amount of time and prevents me from double-booking. It's the MVP of my business!

Cons

I wish there were customer service representatives available via phone rather than just chat or email.

“Best website to help your rental business

Pros

The ease of use and all the videos that show exactly how to set different parts up are fantastic. You can even create your own website front.

Cons

The only downside I've noticed is that some tutorial videos don't match exactly what I see on the website. It seems the videos might be a bit outdated compared to the current version, but overall, the website is impressive.

“A perfect tool for Rental equipment and tracing

Pros

The layout is easy to navigate and it offers powerful features.

Cons

There are limited options available for customization.

“All in one for me!

Pros

I built the website with Booqable without any prior experience, and it was much easier than I expected. The integration of the website, booking, and payment processing all in one makes it very simple.

Cons

I haven't encountered any issues that need addressing at the moment.

“Amazing for the price

Pros

I love the number of features available even at the entry-level price point. This was the perfect solution for our business to keep track of our inventory.

Cons

I wish the phone app had more functionality; I often find myself needing to switch to the website version to access everything I need. This feels odd because most other aspects of my business are manageable via mobile applications.

“Easiest setup I have found

Pros

It makes tracking my rental business much simpler.

Cons

If I had to mention a negative, albeit a minor one, designing in white isn't the easiest.

“Game Changer for my Business

Pros

Easy to use and the calendar feature helps to get as many rentals as possible without overbooking.

Cons

The price compared to competitors can be a bit high.

“Great platform for our rentals

Pros

Simple to begin; just view the tutorials.

Cons

It requires time and proper investment, especially for integrating with our ERP, which is still missing.

“New to the Business. Great Product for ease of use and functionality.

Pros

I wanted to create an event rental business that looked more polished than the local competition. Booqable allowed us to create an attractive site that's also easy for customers to use.

Cons

Setting up can be a bit challenging for those not very tech-savvy. I also wish there were more options to customize pages. Additionally, you need to upgrade to offer packages, which isn't something I'm interested in at the moment.

“The best option for event rentals

Pros

The simple setup, the rental process, and the extremely pleasant experience for our customers.

Cons

Customizing translations into a different language (we're from Germany) requires significant effort.

“Bounce house rental company

Pros

Easy setup with an up-to-date user interface for customers.

Cons

It's essential to be able to process full payments if customers request it. I also wish there were more customization options available.

“Booqable sets us apart.

Pros

I like that Booqable allows our company to have a unique website image compared to other party event rental businesses. Our website and booking process are very distinctive and prevent us from falling into the "cheesy" event party rental category, while still being easy to navigate.

Cons

I would prefer to view the calendar layout for an entire month without having to scroll.

“Great Application with even better costumer support

Pros

Easy to use application with a professional feel. The booking system is simple for customers, and the app for employees makes our lives much easier.

Cons

I miss having the option for customers to pay with cash instead of card in the webshop.

“Perfect for our Slushy business!

Pros

This software is simple ease to set up, truly one of the best onboarding experiences I've had. Booqable provides all the functionality we need for our small rental business, including reservations, customer management, and invoicing. It's very pleasant to use, and the support team responds quickly to all questions.

Cons

The app has potential; it would be great to manage the business fully from a smartphone. Billing could be smoother, but it seems they're planning improvements like Tap to Pay.

“Booqable for equipment rental business

Pros

I've been incredibly impressed with Booqable, especially with its seamless integration with Zapier. This integration has significantly enhanced my workflow, allowing me to achieve much more with Booqable than I ever expected. It's a game-changer for my business, streamlining processes and saving valuable time. Highly recommended!

Cons

While Booqable offers many excellent features, I've found that the mobile app needs optimization. It can be slow at times, which is frustrating when managing tasks on the go. Improving its performance would significantly enhance the overall user experience.

“Booqable: Rental software that grows as you do.

Pros

I like how adaptable and promising Booqable is for our needs. It feels like the ideal solution that can grow alongside our rental business, accommodating our expanding operations and team seamlessly, starting from a small startup to a fully operational rental company.

Cons

There are a few functional limitations with the front end visual builder, but I believe these will be resolved over time. Support has been excellent in quickly addressing and implementing our feedback on obstacles.

“Recommended by CHATGPT for a reason

Pros

I enjoy how fast I can add equipment, and the ability to automatically fetch images based on the product name is amazing.

Cons

It doesn't attract new clients for me, joking aside. It's a fantastic program.

“Booqable - best rental solution

Pros

One of the standout features of Booqable is its integration of a website creator with order handling, and management of product and customer information.

Cons

I wish there were more options, such as support for multiple languages and various delivery methods.

“Must have software for equipment rentals

Pros

The ease of use and scalable options make this a valuable choice for rental businesses.

Cons

The app doesn't offer the same level of customization as the web interface.

“A Comprehensive and User-Friendly Solution for Rental Businesses

Pros

I really like Booqable's interface and usability. The dashboard is well-structured, making it easy for me as a new user to navigate and access key features. Although I initially didn't set up a payment plan, I received support through chat.

Cons

The price is somewhat high but justifiable as it provides an all-in-one solution.

“Booqable's Responsive Support Team and Approach to Teaching is Amazing!

Pros

Booqable is clear about what it offers and does it well. I loved the various "ready-to-go" themes that kickstarted my creativity in building a website. For someone new to the process, having a professional-looking theme that matches your industry, along with a step-by-step guide to complete your website, is excellent. It feels like you're making progress right away! The support team is outstanding; I opted for additional paid training sessions, which were recorded for me to review later. These sessions were invaluable. Working with [sensitive content hidden] and [sensitive content hidden] was a pleasure they were professional, kind, and patient. [sensitive content hidden] encouraged me every step of the way, understood our business, and answered my numerous questions, showing me how to use Booqable features and consistently following up.

Cons

Some labels and terminology on the site were unfamiliar and unclear to me. I initially struggled to understand how to use Booqable effectively. This may not be an issue for those familiar with the industry. Fortunately, [sensitive content hidden] and [sensitive content hidden] were there to help.

“Excellent software for order management, web orders and simple online site.

Pros

What I loved about it is that you don't need to be a web developer to create a functional website. While it lacks some advanced features, as a starter website for a business less than two years old, it's excellent and does the job. I love that we can create quotes on web browsers or the app. It's easy to create new items, their quantities, and prices. As a growing party rental business, this is crucial for us. What we love the most is the automatic web shop orders, which have tripled our orders without any additional effort beyond the initial setup.

Cons

It's difficult to send quotes through the mobile app and receive tips via the payment portal. Web design could be improved by allowing users to embed videos or images. Embedding Booqable's calendar to your mobile device calendar is also not ideal since it doesn't allow items to be edited, which is a drawback.

“The only well working booking software out there

Pros

I like the combination of the website builder and booking software and its ease of use. It's the only booking software I've found that allows multiple-day bookings effortlessly, which is essential for an equipment rental company.

Cons

The costs are relatively high, and the website builder has some limitations that I think could be easily fixed.

“Great for event rentals

Pros

Easy to set up and update.

Cons

Setting up the contract portion was challenging. It might be due to my lack of patience.

“Streamlined and efficient rental management

Pros

What I like most about Booqable is its comprehensive and intuitive approach to rental management. The platform integrates seamlessly with our operations, from inventory tracking to customer bookings, making the entire process more efficient. The asset tracking and check-in/check-out features are particularly impressive, providing real-time updates and detailed logs that enhance accuracy and accountability. Additionally, the customizable options and automated reminders save us valuable time and reduce errors. Overall, Booqable has significantly improved our workflow, allowing us to focus more on providing excellent service to our clients.

Cons

Nothing major, but I wish the website builder allowed custom coding. I've suggested this to customer service, and they're working on it. This feature would be very helpful for tracking our company website through third-party tools.

“very please

Pros

Booqable was exactly what I needed. I required a showcase for our items and designs, the ability to rent them, and a way to collect payments. Booqable delivered more than I expected.

Cons

It was slightly different from what I was used to in web designing, but it was easy to learn.

“Booqable for rental business.

Pros

The platform is quite simple. I also purchased individualized sessions to help set up my website, and they were very reasonably priced.

Cons

It's not always easy to get someone on the phone if you need an immediate answer.

“Booqable has been a game changer for our business!

Pros

I love the customizability of Booqable, from creating reservations to website integration. We can keep all our rentals organized, knowing what is rented and when, and track our customer information in one place. Not to mention, Booqable offers unbeatable value with so many features.

Cons

I would like Booqable to allow connections to card machines so customers could swipe their cards rather than inputting card numbers.

“Trailer Rental Software

Pros

Booqable has become our all-in-one solution for trailer rental software. We can track, send invoices, collect customer data, and more, all from one platform. It has expedited our processes and made them more efficient.

Cons

There are a few areas for improvement, such as the ability to send contracts remotely (currently outsourced) and adding customer files (like driver's license photos) along with other items.

“Fantastic Value

Pros

Booqable is suitable for companies of all sizes. We are small now, but I can see it scaling seamlessly as we grow. The template websites look great and are quick to set up. I've used customer service twice for issues, and they resolved them quickly, explaining clearly what I needed to do.

Cons

The app on the phone seems new and still in development. You can only perform basic functions, but it looks like it's still growing. This wouldn't stop me from signing up again.

“A real life saver for my business

Pros

Booqable does everything I need. The calendar booking system is fantastic, and I'm thrilled I found it. It's helping me make my dream a reality.

Cons

Everything is great. I'm still getting accustomed to some back-office tasks, but the team is very helpful, and I know I'll manage.

“Simple but powerful

Pros

Simple and fast inventory control.

Cons

Missing basic reports in the regular package.

“Easy to use!

Pros

Easy to get accustomed to. Managing our rental business requires just a few clicks. Nice layout, easy on the eyes.

Cons

In our experience over the past two years, we haven't found anything to dislike.

“Great tool to track inventory and auto book!

Pros

I use Booqable to track inventory and book new clients. With the implementation on our website, visitors can automatically book our equipment with a live availability calendar.

Cons

Setting it up the way I wanted took some effort. The main issue was the vast customization options, which offer many choices but also require a lot of navigation. Luckily, the support team is always there to help, even with screen recordings!

“Booqable, i love it

Pros

Easy integration into my WordPress site, simple to use, and responsive customer service.

Cons

The price for the API is a bit high.

“Pretty Good

Pros

Most other rental platforms I found were quite disappointing.

Cons

Booqable is quite restrictive in terms of adapting it to suit specific business needs.

“Seward Saunas Review

Pros

Customers find it quite easy to navigate scheduling on our website. As the admin, I find the back end of the software fairly intuitive. While it takes some time to learn all the features, I feel I'm on the path to mastering them. I really appreciate having quick access to customer support.

Cons

One issue I've noticed is that if a customer selects a date range and an item is unavailable, closing and reopening the page saves that date range, showing "Unavailable" instead of resetting to "Available." I also wish I could set different pick-up times for various items. We have three saunas, and as far as I know, I can only choose one time for all units. I'll need to ask support about this. Additionally, I wish the process for returning safety deposits was clearer. I want to be sure my guests receive their deposit back once I approve it. Our town has different tax amounts based on the service location, so it would be handy if the system could recognize addresses as either in-city or out-of-city limits to charge the correct tax amounts. Currently, I either overcharge or undercharge people.

“Great way to keep everything organized

Pros

It's a very simple method for keeping all my rentals organized.

Cons

The iPhone app is not good; I always work from my computer.

“Sauna Experience Booking.

Pros

I like that it has an easy interface for customers.

Cons

Some niche features are missing, but given the competitive price compared to other rental software, you can't ask for too much.

“Start Up Rental Business

Pros

The simplicity of adding inventory and the complete control over website building are fantastic.

Cons

No direct phone number to speak with someone when issues or questions come up.

“Wix website - does not work with Booqable and they wont refund after 1 month

Pros

Nothing. I can't reach anyone by phone, and it feels like you're taking advantage of people who don't want to use your service if it doesn't suit them.

Cons

It doesn't function properly! I wasted time and money hiring people and paying for training to get it to work.