Cheqroom Reviews
Total 50 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars4%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
MATTHEW
Civil Engineering, 51-100 employees
More than a year
“Functional, flexible, and reliable software. Great customer service.
Pros
Cheqroom works great for us. It's stable, functional, and has all the features and options we need. When we have questions or problems, customer service is extremely good, fast, knowledgeable, and friendly.
Cons
The UI usability is good but not great. Even experienced users sometimes make mistakes because the correct button or feature isn't prominent on certain screens.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Hannah
Computer Hardware, 101-500 employees
Less than a year
“Cheqroom for equipment deployment and inventory
Pros
I like the intuitive functionalities. It's extremely easy to generate items and profiles. Additionally, I find it convenient to establish and remove fields as required.
Cons
I wish to customize the emails sent to customers. They often look like spam, and I would like to tailor the messages to our use and personnel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Erik
Education Management, 500+ employees
Less than 6 months
“Pretty good so far
Pros
It's easy to keep track of items and add new equipment.
Cons
Better reporting capabilities and automated custom reporting would be advantageous.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
David
Environmental Services, 11-50 employees
Less than a year
“Great way of keeping equipment in order
Pros
We have 40-50 different pieces of equipment and previously used the equipment options in Microsoft Outlook, which became sluggish with so much gear. Cheqroom allows us to store and book out more equipment and organizes it in a way that's easy to see what's available.
Cons
It would be useful to edit previous bookings. My team often forgets to check in equipment, so Cheqroom shows longer booking durations. Being able to edit the booking start time would also be nice since we sometimes forget to check out equipment on time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clayton
Construction, 51-100 employees
Less than a year
“Cheqroom Review
Pros
The software makes tracking equipment quick and easy. The program is visually appealing and intuitive.
Cons
There are minor glitches when searching for equipment, locations, etc. Refreshing or logging out and back in usually fixes the issue.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danny
Higher Education, 11-50 employees
Less than a year
“Highly Approachable Inventory Management
Pros
Setting up my inventory was effortless, and the customer support has been incredibly responsive.
Cons
Managing my organization, which includes various internal locations and diverse user groups like students and faculty, requires more detailed control over availability, hours, and reservations by location.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Janet
Education Management, 500+ employees
More than a year
“Technology Lending Library
Pros
I value that customers can check product availability and manage their own bookings. It's handy that a single booking can cover multiple items. The notification choices for both customers and administrators are useful, and the capability to personalize these alerts is impressive! Our customers also love using the mobile application.
Cons
Currently, there's no option to include holidays and office closure days, which poses challenges for us as we need to manually check each reservation. Additionally, not being able to limit reservation lengths is another issue we face.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Kevin
Education Management, 500+ employees
More than a year
“Great Value!
Pros
The features offered by this software are comparable to products that cost five times as much.
Cons
This software lacks some features found in more expensive systems.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
More than a year
“Life-changing equipment management software
Pros
This software has greatly simplified my workflow. Previously, we used separate systems for library checkouts, Google Sheets for reservations, and printed sheets for accessories. Now, everything is consolidated in Cheqroom. It automatically generates PDFs that are emailed to students, freeing up my time for other tasks. I can't imagine going back to the old way!
Cons
Setting up certain aspects can be a bit intricate, but their support team is always available to guide through any issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Joseph
Education Management, 11-50 employees
More than a year
“This can do almost everything you need
Pros
I value the capability to automate emails, prompts, and notifications, which saves me from manually chasing overdue items.
Cons
The calendar is not useful for my specific needs; all I see are lengthy periods marked with obscure content.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nicholas
Information Technology and Services, 51-100 employees
Less than a year
“Does everything we need it to, we have real accountability now
Pros
It's quite intuitive to navigate. The software is simple, and having the app accessible on both phone and iPad is fantastic.
Cons
While there are many reports available, none of them seem to offer a clear, simple view of my activity and equipment checkouts.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Randy
Oil & Energy, 11-50 employees
More than a year
“Cheqroom, some good, some needs work
Pros
The QR code scanner is the highlight of the app. It records every action, which is incredibly useful for tracking who did what. The ability to add photos is also beneficial.
Cons
I've previously raised concerns with Cheqroom about issues like not being able to see serial numbers in the app (due to the keyboard covering it). I also wish that photos and other attached information from reservations carried over to the checkout process. Reviewing checkouts and check-ins is important to me, but I can't access the photos taken during reservations. Lastly, when adding products, I'd like the option to use existing photos already in our database for identical items.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
10
Brett
Religious Institutions, 500+ employees
More than a year
“How Cheqroom saved our sanity
Pros
Cheqroom is exceptionally intuitive for our daily equipment checkouts. We likeits ease of use, the prompt alerts for overdue items, and the constant awareness of who has which items.
Cons
We haven't found a single thing we dislike about Cheqroom. It consistently performs well, and the efficiency when items are QR coded is impressive!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jared
Information Technology and Services, 101-500 employees
More than a year
“Good checkout Software
Pros
Adding new items is easy with the autofill feature.
Cons
Users sometimes find it challenging to check out items.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Cheqroom Review
Pros
It's very intuitive and convenient, offering self-service capabilities and the ability to book equipment hourly. The software is continuously updated and adapted based on feedback, with excellent customer service and a great mobile app that students find easy to use.
Cons
Most of the issues have been addressed. The main problem we still encounter is that authorization emails often get marked as spam by our servers, a common issue across various platforms.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Boyd
Broadcast Media, 1-10 employees
More than a year
“CheqRoom helps track equipment with minimal effort
Pros
In my search for asset management software, Cheqroom stood out for its quick setup and ability to find asset pictures online, eliminating the need for manual uploads.
Cons
The mobile app is often buggy and doesn't function exactly like the desktop version. Freelancers, in particular, seem confused by the asset management and struggle to locate items. Despite the convenience of the desktop version being less frequent, I generally steer them toward using it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 11-50 employees
“Keep up with your inventory
Pros
The overview page makes it fast to track where your equipment is located.
Cons
The process of logging items in and out can feel cumbersome, especially when using the app, which takes longer than manually handling these tasks through the web interface.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Yury
Consumer Services, 51-100 employees
Less than a year
“Excellent product for easy asset management
Pros
I value every part of it, the functionality, intuitive interface, and the impressive dashboard!
Cons
It would be beneficial to have more features added, improved sorting options for locations (especially for custody-related purposes), and perhaps more flexibility in tracking items purchased from specific companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Salinda
Research, 1-10 employees
Less than a year
“A great inventory system!
Pros
Cheqroom provides our lab with the organizational framework needed to manage various types of inventory, from drone aircraft to batteries and sensors. Being able to assign inventory to different locations, create kits, flag equipment, and make reservations well in advance of busy field seasons is invaluable.
Cons
Honestly, we haven't encountered any complaints so far. We've been using the software for less than a year, and it's been smooth sailing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Not Specified, 11-50 employees
Less than 6 months
“Getting our assets managed with Cheqroom has been quick and easy.
Pros
Knowing the exact location of our equipment and who has it at any time is crucial, especially when dealing with multiple locations.
Cons
The software isn't as adaptable as I'd like in terms of customizing how certain actions are triggered. Since we use it in a customer-facing environment, receiving notifications when a customer is automatically contacted would be a significant improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9