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Cheqroom Reviews
50 Review(s)
softwareOverall Rating
4.6
50 Review(s)
Rating Distribution
5
(34)
4
(13)
3
(2)
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.6
50 Review(s)
Rating Distribution
5
(34)
4
(13)
3
(2)
2
(1)
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Equipment Management
Equipment Management
Pros
I value the QR code scan function because it removes the necessity for paperwork entirely. Navigating Cheqroom is much faster for me compared to using a spreadsheet. Moreover, it instantly updates all information, ensuring unparalleled precision.
Cons
The mobile software isn't as reliable as the desktop version. It can be buggy and randomly close. Additionally, it's annoying that the due date time always needs resetting.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Judi
Construction, 1-10 employees
Less than a year
April 2021
OK product - poor customer service
OK product - poor customer service
Pros
When it was time to renew, we faced a price increase of over 240% without any notification. After deciding not to renew, I was told that retrieving our devices/data would be quite challenging. There is a strong possibility that they can't or won't export my data into an Excel file, meaning I could lose everything. This seems extremely unreasonable and not worth the risk!
Cons
You can't retrieve data if you choose not to renew.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Amber
Staffing and Recruiting, 51-100 employees
More than a year
March 2021
My go-to equipment management platform.
My go-to equipment management platform.
Pros
Tagging all my equipment with asset tags has saved me a lot of time. When I'm in a hurry, I can easily use the mobile app to check equipment in or out. I also keep my invoices linked with the relevant equipment, so I never have to search for them. Since multiple people use our gear, the flagging feature is essential in our workflow to avoid having broken equipment on set. This feature prevents loss of time and motivation.
Cons
There are some UX/UI issues that could be improved, but once you're familiar with it, it works fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kevin
Media Production, 1-10 employees
Less than a year
June 2020
Easy to use
Easy to use
Pros
The mobile application and barcode reader are easy to navigate. Our team can reserve items in bulk or sets. Cheqroom serves as a handy repository for swift information retrieval.
Cons
For items needing frequent calibration, a workaround is to enter a warranty period. Adding a calibration date feature with reminders would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ashley
Construction, 11-50 employees
More than a year
June 2020
Simple, Effective and Easy to Use
Simple, Effective and Easy to Use
Pros
While initially tedious to tag and input each equipment piece, Cheqroom simplified the process. We sought uncomplicated software with sufficient capabilities to justify our investment, and Cheqroom fulfills all our requirements.
Cons
Some features useful to our business are missing, like the ability to delete an item and requiring users to scan a barcode for checkout. However, I understand not every feature can be fulfilled for all businesses. The Cheqroom team has satisfactorily addressed my questions and requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Zoe
Broadcast Media, 51-100 employees
Less than 6 months
June 2020
Great app for keeping track of your tools
Great app for keeping track of your tools
Pros
I love being able to track tools and have pictures, making it simple to select the tool for checkout.
Cons
Tracking the location of tools can be cumbersome. We created an "extra info" category to manage this, but adding a new location to this category isn't simple.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jason
Construction, 11-50 employees
More than a year
May 2020
Cheqroom is a custom fit Musical Instrument checkout management.
Cheqroom is a custom fit Musical Instrument checkout management.
Pros
Cheqroom has many advantages over other asset tracking solutions. The navigation is efficient and offers many ways to locate items, make reservations, checkouts, and generate reports. The reports and automated communications are very customizable with parameters that can pull information from item or contact details. Importing and exporting information is well-designed, and the SSO integration saves time from a management perspective.
Cons
Our only drawback is the cost. Cheqroom is cheaper than major competitors, but lesser services with fewer features exist.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Benjamin
Education Management, 101-500 employees
Less than a year
May 2020
review
review
Pros
Easy to use. I can track our tool inventory on a daily basis effortlessly.
Cons
Extending the checkout duration of a product could be simpler. Checking out inventory can sometimes be confusing on the app; it's easier on the computer since not all tools in inventory always appear.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Public Safety, 11-50 employees
More than a year
May 2020
Essential software!
Essential software!
Pros
It simplifies tracking all equipment checkouts, both past and present.
Cons
New features are added frequently, which is good, but sudden updates can disrupt our workflow during busy weeks, making adaptation difficult.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Josh
Higher Education, 11-50 employees
More than a year
May 2020
Affordable and easy to use equipment tracking app
Affordable and easy to use equipment tracking app
Pros
Integration with Active Directory, QR codes, and the mobile app makes it easy for our staff to assist customers. The dashboard provides all the necessary information about the status of equipment, reservations, and loans. The ability to create kits is a plus, and automated and customized notifications save a lot of time and effort.
Cons
There's not much to dislike. However, setting up multiple business hours for different schedules would be useful to prevent restrictions on early reservations. Additionally, duplicate usernames in CHEQROOM can cause issues with AD updates, though this affects a small number of users and we have workarounds.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
Higher Education, 500+ employees
More than a year
May 2020
Great product for tracking loaner equipment
Great product for tracking loaner equipment
Pros
This software is easy to navigate and very user-friendly. It enables my organization to create records for checkouts and reservations, and maintain information about all our loaned equipment. I like that it's simple to personalize data either independently or with their assistance. The support team is incredibly helpful when required.
Cons
I don't have any complaints. I like the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Higher Education, 500+ employees
Less than a year
May 2020
Great user experience and automation
Great user experience and automation
Pros
This software automated all the manual processes we used for demo equipment loans within our sales teams. It now helps us track everything in real-time and gain useful insights from the reports provided.
Cons
I would add more customization options for reservation permissions, enhance reporting tools, and configure notification emails. Mobile notifications aren't enabled yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Maria Fernanda
Information Technology and Services, 500+ employees
Less than 6 months
May 2020
Solid Structure and Process, UI & UX need improvement
Solid Structure and Process, UI & UX need improvement
Pros
Multi-use sign-out and accountability on equipment were the most immediate benefits when first implemented. Planning and reserving equipment was also ideal for project planning and evaluating resources with other leaders to accommodate changing project timelines and requirements. Desktop and app integration was a good feature.
Cons
I found the check-in and check-out process challenging, possibly due to our implementation. In-house support from an engineering lab leader handled sourcing and implementation. The process had enough barriers that I avoided it unless necessary. I rarely used it unless I had a specific request.
Ease of use
2
Value for money
7
Customer Support
5
Functionality
7
Tyler
Machinery, 500+ employees
More than a year
May 2020
Great for large in-house production team
Great for large in-house production team
Pros
It allows us to manage all the gear across teams efficiently and quickly.
Cons
It has a learning curve at the start.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Gabe
Photography, 500+ employees
Less than 6 months
May 2020
Brandon 5/26/2020
Brandon 5/26/2020
Pros
What I like most is the ease of tracking company assets. The flagging and custody functions are very helpful for our tracking needs.
Cons
The reporting functions are what I like the least. The reports mainly focus on checking in and out items, which we don't use much.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brandon
Telecommunications, 500+ employees
Less than a year
May 2020
Pretty good software
Pretty good software
Pros
I found Cheqroom easy to use. Also, the possibility to use it via an app is fantastic.
Cons
I dislike the lack of flexibility. Cheqroom feels restrictive. Also, the support before purchasing was inadequate, with no response to my emails.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Dennis
Education Management, 11-50 employees
Less than a year
May 2020
Perfect for Sports Media Production
Perfect for Sports Media Production
Pros
The best part about the software is its ease of use. It's simple to add items to the system, create reservations and checkouts, and teach new users.
Cons
Occasionally, staff encounter issues with the phone app, but restarting it usually resolves them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Danielle
Sports, 11-50 employees
More than a year
May 2020
One of the best equipment handling softwares
One of the best equipment handling softwares
Pros
It is very intuitive to work with, and the customer support, as well as the tutorials and feedback, are incredible. You feel there are real people behind it, and you can always reach them when needed. They even implemented a few features in their app after I requested them.
Cons
I'm not sure, maybe minor issues like duplicating assets or renaming them, but overall the experience is positive.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Artjoms
Media Production, 500+ employees
More than a year
May 2020
Solid equipment management system
Solid equipment management system
Pros
Once you get accustomed to Cheqroom, it's easy to navigate and see existing reservations and available gear. There's a lot of hidden functionality. I likethe emailed reminders as well.
Cons
There are extra steps to book gear that slow down the process and sometimes leave team members without a fully checked-out reservation. Some UX elements could be more intuitive and take time to get used to.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
May 2020
Fantastic - but could be even greater
Fantastic - but could be even greater
Pros
The ease of use, barcode scanning, and the convenience of automatically tracking items and kits with barcode scanning are great features.
Cons
The absence of a request and approve feature is a drawback. Currently, users can book equipment directly. As an enterprise, we need to allocate resources, so it would be helpful for users to request items and have admins approve or deny bookings. Additionally, booking hourly resources like meeting rooms without requiring check-in/out would be beneficial, along with greater integration with Slack for individual notifications.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Alex
Broadcast Media, 51-100 employees
More than a year
May 2020
Functional, flexible, and reliable software. Great customer service.
Functional, flexible, and reliable software. Great customer service.
Pros
Cheqroom works great for us. It's stable, functional, and has all the features and options we need. When we have questions or problems, customer service is extremely good, fast, knowledgeable, and friendly.
Cons
The UI usability is good but not great. Even experienced users sometimes make mistakes because the correct button or feature isn't prominent on certain screens.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
MATTHEW
Civil Engineering, 51-100 employees
More than a year
May 2020
Cheqroom for equipment deployment and inventory
Cheqroom for equipment deployment and inventory
Pros
I like the intuitive functionalities. It's extremely easy to generate items and profiles. Additionally, I find it convenient to establish and remove fields as required.
Cons
I wish to customize the emails sent to customers. They often look like spam, and I would like to tailor the messages to our use and personnel.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hannah
Computer Hardware, 101-500 employees
Less than a year
May 2020
Pretty good so far
Pretty good so far
Pros
It's easy to keep track of items and add new equipment.
Cons
Better reporting capabilities and automated custom reporting would be advantageous.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Erik
Education Management, 500+ employees
Less than 6 months
May 2020
Great way of keeping equipment in order
Great way of keeping equipment in order
Pros
We have 40-50 different pieces of equipment and previously used the equipment options in Microsoft Outlook, which became sluggish with so much gear. Cheqroom allows us to store and book out more equipment and organizes it in a way that's easy to see what's available.
Cons
It would be useful to edit previous bookings. My team often forgets to check in equipment, so Cheqroom shows longer booking durations. Being able to edit the booking start time would also be nice since we sometimes forget to check out equipment on time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Environmental Services, 11-50 employees
Less than a year
May 2020
Cheqroom Review
Cheqroom Review
Pros
The software makes tracking equipment quick and easy. The program is visually appealing and intuitive.
Cons
There are minor glitches when searching for equipment, locations, etc. Refreshing or logging out and back in usually fixes the issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clayton
Construction, 51-100 employees
Less than a year
May 2020
Highly Approachable Inventory Management
Highly Approachable Inventory Management
Pros
Setting up my inventory was effortless, and the customer support has been incredibly responsive.
Cons
Managing my organization, which includes various internal locations and diverse user groups like students and faculty, requires more detailed control over availability, hours, and reservations by location.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Danny
Higher Education, 11-50 employees
Less than a year
May 2020
Technology Lending Library
Technology Lending Library
Pros
I value that customers can check product availability and manage their own bookings. It's handy that a single booking can cover multiple items. The notification choices for both customers and administrators are useful, and the capability to personalize these alerts is impressive! Our customers also love using the mobile application.
Cons
Currently, there's no option to include holidays and office closure days, which poses challenges for us as we need to manually check each reservation. Additionally, not being able to limit reservation lengths is another issue we face.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Janet
Education Management, 500+ employees
More than a year
May 2020
Great Value!
Great Value!
Pros
The features offered by this software are comparable to products that cost five times as much.
Cons
This software lacks some features found in more expensive systems.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Kevin
Education Management, 500+ employees
More than a year
May 2020
Life-changing equipment management software
Life-changing equipment management software
Pros
This software has greatly simplified my workflow. Previously, we used separate systems for library checkouts, Google Sheets for reservations, and printed sheets for accessories. Now, everything is consolidated in Cheqroom. It automatically generates PDFs that are emailed to students, freeing up my time for other tasks. I can't imagine going back to the old way!
Cons
Setting up certain aspects can be a bit intricate, but their support team is always available to guide through any issues.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
May 2020
This can do almost everything you need
This can do almost everything you need
Pros
I value the capability to automate emails, prompts, and notifications, which saves me from manually chasing overdue items.
Cons
The calendar is not useful for my specific needs; all I see are lengthy periods marked with obscure content.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joseph
Education Management, 11-50 employees
More than a year
May 2020
Does everything we need it to, we have real accountability now
Does everything we need it to, we have real accountability now
Pros
It's quite intuitive to navigate. The software is simple, and having the app accessible on both phone and iPad is fantastic.
Cons
While there are many reports available, none of them seem to offer a clear, simple view of my activity and equipment checkouts.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Nicholas
Information Technology and Services, 51-100 employees
Less than a year
May 2020
Cheqroom, some good, some needs work
Cheqroom, some good, some needs work
Pros
The QR code scanner is the highlight of the app. It records every action, which is incredibly useful for tracking who did what. The ability to add photos is also beneficial.
Cons
I've previously raised concerns with Cheqroom about issues like not being able to see serial numbers in the app (due to the keyboard covering it). I also wish that photos and other attached information from reservations carried over to the checkout process. Reviewing checkouts and check-ins is important to me, but I can't access the photos taken during reservations. Lastly, when adding products, I'd like the option to use existing photos already in our database for identical items.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
10
Randy
Oil & Energy, 11-50 employees
More than a year
May 2020
How Cheqroom saved our sanity
How Cheqroom saved our sanity
Pros
Cheqroom is exceptionally intuitive for our daily equipment checkouts. We likeits ease of use, the prompt alerts for overdue items, and the constant awareness of who has which items.
Cons
We haven't found a single thing we dislike about Cheqroom. It consistently performs well, and the efficiency when items are QR coded is impressive!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brett
Religious Institutions, 500+ employees
More than a year
May 2020
Good checkout Software
Good checkout Software
Pros
Adding new items is easy with the autofill feature.
Cons
Users sometimes find it challenging to check out items.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jared
Information Technology and Services, 101-500 employees
More than a year
May 2020
Cheqroom Review
Cheqroom Review
Pros
It's very intuitive and convenient, offering self-service capabilities and the ability to book equipment hourly. The software is continuously updated and adapted based on feedback, with excellent customer service and a great mobile app that students find easy to use.
Cons
Most of the issues have been addressed. The main problem we still encounter is that authorization emails often get marked as spam by our servers, a common issue across various platforms.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
September 2019
CheqRoom helps track equipment with minimal effort
CheqRoom helps track equipment with minimal effort
Pros
In my search for asset management software, Cheqroom stood out for its quick setup and ability to find asset pictures online, eliminating the need for manual uploads.
Cons
The mobile app is often buggy and doesn't function exactly like the desktop version. Freelancers, in particular, seem confused by the asset management and struggle to locate items. Despite the convenience of the desktop version being less frequent, I generally steer them toward using it.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Boyd
Broadcast Media, 1-10 employees
More than a year
May 2019
Keep up with your inventory
Keep up with your inventory
Pros
The overview page makes it fast to track where your equipment is located.
Cons
The process of logging items in and out can feel cumbersome, especially when using the app, which takes longer than manually handling these tasks through the web interface.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
April 2019
Excellent product for easy asset management
Excellent product for easy asset management
Pros
I value every part of it, the functionality, intuitive interface, and the impressive dashboard!
Cons
It would be beneficial to have more features added, improved sorting options for locations (especially for custody-related purposes), and perhaps more flexibility in tracking items purchased from specific companies.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yury
Consumer Services, 51-100 employees
Less than a year
February 2019
A great inventory system!
A great inventory system!
Pros
Cheqroom provides our lab with the organizational framework needed to manage various types of inventory, from drone aircraft to batteries and sensors. Being able to assign inventory to different locations, create kits, flag equipment, and make reservations well in advance of busy field seasons is invaluable.
Cons
Honestly, we haven't encountered any complaints so far. We've been using the software for less than a year, and it's been smooth sailing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Salinda
Research, 1-10 employees
Less than a year
November 2018
Getting our assets managed with Cheqroom has been quick and easy.
Getting our assets managed with Cheqroom has been quick and easy.
Pros
Knowing the exact location of our equipment and who has it at any time is crucial, especially when dealing with multiple locations.
Cons
The software isn't as adaptable as I'd like in terms of customizing how certain actions are triggered. Since we use it in a customer-facing environment, receiving notifications when a customer is automatically contacted would be a significant improvement.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jeff
Not Specified, 11-50 employees
Less than 6 months
June 2018
Customer Support was amazing and not pushy about selling to me when I started my free trial.
Customer Support was amazing and not pushy about selling to me when I started my free trial.
Pros
Adding equipment to the website was incredibly easy. Having equipment pictures pulled from a Google search to choose from makes it look highly professional. I always know the location of every piece of equipment, and automated emails reminding students of due dates make my job much easier!
Cons
There are a few enhancements that would better suit my specific needs, but I likethat the Cheqroom team is responsive to making these changes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lauren
Education Management, 51-100 employees
Less than 6 months
June 2018
Satisfied so far, but it's early days
Satisfied so far, but it's early days
Pros
The software is easy to use and highly intuitive. The autofill function and visual search for item additions are remarkably beneficial.
Cons
One limitation of the software is the inability to assign multiple users to a single booking, which would be quite helpful for our operations.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
June 2018
efficient, intuitive, quick
efficient, intuitive, quick
Pros
It does exactly what we need. We can easily see which kit is available for any job and keep track of equipment that needs repairs.
Cons
The label printing lacks templates for many common labels, and the manual printing process can be somewhat awkward.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Jono
Media Production, 11-50 employees
Less than 6 months
June 2018
CHEQROOM has been a massive improvement from our previous equipment management software.
CHEQROOM has been a massive improvement from our previous equipment management software.
Pros
The platform is intuitive, works well on mobile devices, and offers powerful tools on the admin side to effectively manage our equipment and inventory.
Cons
The platform has some idiosyncrasies that require getting used to, such as navigating away from a search result without resetting the search screen, although some users might find these quirks beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Higher Education, 11-50 employees
Less than 6 months
June 2018
A little confusing at first. But once your rolling it's great.
A little confusing at first. But once your rolling it's great.
Pros
The software's layout is user-friendly, and I likehow it connects photos of products as you add them to your inventory.
Cons
In self-service settings, it's inconvenient not being able to view other bookings on the calendar. It would be great if users could modify another user's booking in user mode. Additionally, overdue items should generate pop-up alerts that direct users straight to them.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Nathan
Not Specified, N/A employees
Less than 6 months
June 2018
Great. Love the User Interface and how simple it is to use.
Great. Love the User Interface and how simple it is to use.
Pros
Adding new gear to our existing inventory is simple with Cheqroom. It's exactly what I needed for tracking and identifying our office's camera gear.
Cons
It's frustrating that I can't include multiple items in different kits simultaneously.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Entertainment, 11-50 employees
Less than 6 months
June 2018
What confuses me is the reservations vs checkout.
What confuses me is the reservations vs checkout.
Pros
The clarity and ease of use are outstanding, especially when creating reservations. The app could be more user-friendly in terms of searching for barcodes and scanning items back in by item code, rather than just by item.
Cons
Creating templates can be challenging. When I forget to check out a reservation, there's no option to keep it in the system; I'm forced to delete it, losing its history. Uploading images also doesn't retain them, requiring me to re-upload every time. Moreover, the 'recent' function isn't functioning properly.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
5
Michelle
Not Specified, N/A employees
Less than 6 months
June 2018
Easy to setup the workplace, lot of customization option, very friendly customer support.
Easy to setup the workplace, lot of customization option, very friendly customer support.
Pros
It creates an exceptionally intuitive work environment. For managing demonstration needs, this software excels. It notifies the designated contact person via email for check-outs and check-ins, facilitates seamless unit scheduling, and automatically retrieves product visuals from the internet for easy identification. The mobile app is also user-friendly, and with QR code functionality, we avoid the need for specialized equipment in the field.
Cons
Currently, there's no domain customization available, so partners receive emails from Cheqroom instead of from our organization, which can be both advantageous and disadvantageous depending on the business context. Another drawback is that it doesn't support Brother label printers, which would simplify our operations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Leslie
Public Relations and Communications, 51-100 employees
Less than 6 months
June 2018
Great
Great
Pros
It enables me to efficiently handle administrative tasks. It's a software solution that adequately addresses my needs at this stage.
Cons
There's nothing about the software that I actively dislike. While more customization options are always desirable, this is more of an ongoing wish for improvement.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Myburgh
Not Specified, N/A employees
Less than 6 months
June 2018
So far my experience as been good. Fairly easy, good customer support, fair pricing.
So far my experience as been good. Fairly easy, good customer support, fair pricing.
Pros
Importing CSV files of equipment, accessing calendars, creating PDF reports, and inserting comments are all intuitive actions with this software. In general, it's simple to configure and operate.
Cons
The process of selecting equipment during reservations could be smoother. The "load more items" feature feels unnecessary. It's cumbersome to transition from making a reservation to checking out, and we don't utilize external users for this; instead, we manage equipment within our office. Ideally, I'd like a simpler process where I can click a button to confirm equipment checkout. Additionally, tracking the daily charges for equipment reservations would provide valuable insights if integrated into Cheqroom.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than 6 months
June 2018
Filters
Sort by:
Equipment Management
Equipment Management
Pros
I value the QR code scan function because it removes the necessity for paperwork entirely. Navigating Cheqroom is much faster for me compared to using a spreadsheet. Moreover, it instantly updates all information, ensuring unparalleled precision.
Cons
The mobile software isn't as reliable as the desktop version. It can be buggy and randomly close. Additionally, it's annoying that the due date time always needs resetting.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Judi
Construction, 1-10 employees
Less than a year
April 2021
OK product - poor customer service
OK product - poor customer service
Pros
When it was time to renew, we faced a price increase of over 240% without any notification. After deciding not to renew, I was told that retrieving our devices/data would be quite challenging. There is a strong possibility that they can't or won't export my data into an Excel file, meaning I could lose everything. This seems extremely unreasonable and not worth the risk!
Cons
You can't retrieve data if you choose not to renew.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
2
Amber
Staffing and Recruiting, 51-100 employees
More than a year
March 2021
My go-to equipment management platform.
My go-to equipment management platform.
Pros
Tagging all my equipment with asset tags has saved me a lot of time. When I'm in a hurry, I can easily use the mobile app to check equipment in or out. I also keep my invoices linked with the relevant equipment, so I never have to search for them. Since multiple people use our gear, the flagging feature is essential in our workflow to avoid having broken equipment on set. This feature prevents loss of time and motivation.
Cons
There are some UX/UI issues that could be improved, but once you're familiar with it, it works fine.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kevin
Media Production, 1-10 employees
Less than a year
June 2020
Easy to use
Easy to use
Pros
The mobile application and barcode reader are easy to navigate. Our team can reserve items in bulk or sets. Cheqroom serves as a handy repository for swift information retrieval.
Cons
For items needing frequent calibration, a workaround is to enter a warranty period. Adding a calibration date feature with reminders would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ashley
Construction, 11-50 employees
More than a year
June 2020
Simple, Effective and Easy to Use
Simple, Effective and Easy to Use
Pros
While initially tedious to tag and input each equipment piece, Cheqroom simplified the process. We sought uncomplicated software with sufficient capabilities to justify our investment, and Cheqroom fulfills all our requirements.
Cons
Some features useful to our business are missing, like the ability to delete an item and requiring users to scan a barcode for checkout. However, I understand not every feature can be fulfilled for all businesses. The Cheqroom team has satisfactorily addressed my questions and requests.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Zoe
Broadcast Media, 51-100 employees
Less than 6 months
June 2020
Great app for keeping track of your tools
Great app for keeping track of your tools
Pros
I love being able to track tools and have pictures, making it simple to select the tool for checkout.
Cons
Tracking the location of tools can be cumbersome. We created an "extra info" category to manage this, but adding a new location to this category isn't simple.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jason
Construction, 11-50 employees
More than a year
May 2020
Cheqroom is a custom fit Musical Instrument checkout management.
Cheqroom is a custom fit Musical Instrument checkout management.
Pros
Cheqroom has many advantages over other asset tracking solutions. The navigation is efficient and offers many ways to locate items, make reservations, checkouts, and generate reports. The reports and automated communications are very customizable with parameters that can pull information from item or contact details. Importing and exporting information is well-designed, and the SSO integration saves time from a management perspective.
Cons
Our only drawback is the cost. Cheqroom is cheaper than major competitors, but lesser services with fewer features exist.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Benjamin
Education Management, 101-500 employees
Less than a year
May 2020
review
review
Pros
Easy to use. I can track our tool inventory on a daily basis effortlessly.
Cons
Extending the checkout duration of a product could be simpler. Checking out inventory can sometimes be confusing on the app; it's easier on the computer since not all tools in inventory always appear.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Scott
Public Safety, 11-50 employees
More than a year
May 2020
Essential software!
Essential software!
Pros
It simplifies tracking all equipment checkouts, both past and present.
Cons
New features are added frequently, which is good, but sudden updates can disrupt our workflow during busy weeks, making adaptation difficult.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Josh
Higher Education, 11-50 employees
More than a year
May 2020
Affordable and easy to use equipment tracking app
Affordable and easy to use equipment tracking app
Pros
Integration with Active Directory, QR codes, and the mobile app makes it easy for our staff to assist customers. The dashboard provides all the necessary information about the status of equipment, reservations, and loans. The ability to create kits is a plus, and automated and customized notifications save a lot of time and effort.
Cons
There's not much to dislike. However, setting up multiple business hours for different schedules would be useful to prevent restrictions on early reservations. Additionally, duplicate usernames in CHEQROOM can cause issues with AD updates, though this affects a small number of users and we have workarounds.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George
Higher Education, 500+ employees
More than a year
May 2020
Great product for tracking loaner equipment
Great product for tracking loaner equipment
Pros
This software is easy to navigate and very user-friendly. It enables my organization to create records for checkouts and reservations, and maintain information about all our loaned equipment. I like that it's simple to personalize data either independently or with their assistance. The support team is incredibly helpful when required.
Cons
I don't have any complaints. I like the software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Higher Education, 500+ employees
Less than a year
May 2020
Great user experience and automation
Great user experience and automation
Pros
This software automated all the manual processes we used for demo equipment loans within our sales teams. It now helps us track everything in real-time and gain useful insights from the reports provided.
Cons
I would add more customization options for reservation permissions, enhance reporting tools, and configure notification emails. Mobile notifications aren't enabled yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Maria Fernanda
Information Technology and Services, 500+ employees
Less than 6 months
May 2020
Solid Structure and Process, UI & UX need improvement
Solid Structure and Process, UI & UX need improvement
Pros
Multi-use sign-out and accountability on equipment were the most immediate benefits when first implemented. Planning and reserving equipment was also ideal for project planning and evaluating resources with other leaders to accommodate changing project timelines and requirements. Desktop and app integration was a good feature.
Cons
I found the check-in and check-out process challenging, possibly due to our implementation. In-house support from an engineering lab leader handled sourcing and implementation. The process had enough barriers that I avoided it unless necessary. I rarely used it unless I had a specific request.
Ease of use
2
Value for money
7
Customer Support
5
Functionality
7
Tyler
Machinery, 500+ employees
More than a year
May 2020
Great for large in-house production team
Great for large in-house production team
Pros
It allows us to manage all the gear across teams efficiently and quickly.
Cons
It has a learning curve at the start.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Gabe
Photography, 500+ employees
Less than 6 months
May 2020
Brandon 5/26/2020
Brandon 5/26/2020
Pros
What I like most is the ease of tracking company assets. The flagging and custody functions are very helpful for our tracking needs.
Cons
The reporting functions are what I like the least. The reports mainly focus on checking in and out items, which we don't use much.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brandon
Telecommunications, 500+ employees
Less than a year
May 2020
Pretty good software
Pretty good software
Pros
I found Cheqroom easy to use. Also, the possibility to use it via an app is fantastic.
Cons
I dislike the lack of flexibility. Cheqroom feels restrictive. Also, the support before purchasing was inadequate, with no response to my emails.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Dennis
Education Management, 11-50 employees
Less than a year
May 2020
Perfect for Sports Media Production
Perfect for Sports Media Production
Pros
The best part about the software is its ease of use. It's simple to add items to the system, create reservations and checkouts, and teach new users.
Cons
Occasionally, staff encounter issues with the phone app, but restarting it usually resolves them.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Danielle
Sports, 11-50 employees
More than a year
May 2020
One of the best equipment handling softwares
One of the best equipment handling softwares
Pros
It is very intuitive to work with, and the customer support, as well as the tutorials and feedback, are incredible. You feel there are real people behind it, and you can always reach them when needed. They even implemented a few features in their app after I requested them.
Cons
I'm not sure, maybe minor issues like duplicating assets or renaming them, but overall the experience is positive.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Artjoms
Media Production, 500+ employees
More than a year
May 2020
Solid equipment management system
Solid equipment management system
Pros
Once you get accustomed to Cheqroom, it's easy to navigate and see existing reservations and available gear. There's a lot of hidden functionality. I likethe emailed reminders as well.
Cons
There are extra steps to book gear that slow down the process and sometimes leave team members without a fully checked-out reservation. Some UX elements could be more intuitive and take time to get used to.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
May 2020
Fantastic - but could be even greater
Fantastic - but could be even greater
Pros
The ease of use, barcode scanning, and the convenience of automatically tracking items and kits with barcode scanning are great features.
Cons
The absence of a request and approve feature is a drawback. Currently, users can book equipment directly. As an enterprise, we need to allocate resources, so it would be helpful for users to request items and have admins approve or deny bookings. Additionally, booking hourly resources like meeting rooms without requiring check-in/out would be beneficial, along with greater integration with Slack for individual notifications.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
7
Alex
Broadcast Media, 51-100 employees
More than a year
May 2020
Functional, flexible, and reliable software. Great customer service.
Functional, flexible, and reliable software. Great customer service.
Pros
Cheqroom works great for us. It's stable, functional, and has all the features and options we need. When we have questions or problems, customer service is extremely good, fast, knowledgeable, and friendly.
Cons
The UI usability is good but not great. Even experienced users sometimes make mistakes because the correct button or feature isn't prominent on certain screens.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
MATTHEW
Civil Engineering, 51-100 employees
More than a year
May 2020
Cheqroom for equipment deployment and inventory
Cheqroom for equipment deployment and inventory
Pros
I like the intuitive functionalities. It's extremely easy to generate items and profiles. Additionally, I find it convenient to establish and remove fields as required.
Cons
I wish to customize the emails sent to customers. They often look like spam, and I would like to tailor the messages to our use and personnel.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hannah
Computer Hardware, 101-500 employees
Less than a year
May 2020
Pretty good so far
Pretty good so far
Pros
It's easy to keep track of items and add new equipment.
Cons
Better reporting capabilities and automated custom reporting would be advantageous.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
7
Erik
Education Management, 500+ employees
Less than 6 months
May 2020
Great way of keeping equipment in order
Great way of keeping equipment in order
Pros
We have 40-50 different pieces of equipment and previously used the equipment options in Microsoft Outlook, which became sluggish with so much gear. Cheqroom allows us to store and book out more equipment and organizes it in a way that's easy to see what's available.
Cons
It would be useful to edit previous bookings. My team often forgets to check in equipment, so Cheqroom shows longer booking durations. Being able to edit the booking start time would also be nice since we sometimes forget to check out equipment on time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Environmental Services, 11-50 employees
Less than a year
May 2020
Cheqroom Review
Cheqroom Review
Pros
The software makes tracking equipment quick and easy. The program is visually appealing and intuitive.
Cons
There are minor glitches when searching for equipment, locations, etc. Refreshing or logging out and back in usually fixes the issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Clayton
Construction, 51-100 employees
Less than a year
May 2020
Highly Approachable Inventory Management
Highly Approachable Inventory Management
Pros
Setting up my inventory was effortless, and the customer support has been incredibly responsive.
Cons
Managing my organization, which includes various internal locations and diverse user groups like students and faculty, requires more detailed control over availability, hours, and reservations by location.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Danny
Higher Education, 11-50 employees
Less than a year
May 2020
Technology Lending Library
Technology Lending Library
Pros
I value that customers can check product availability and manage their own bookings. It's handy that a single booking can cover multiple items. The notification choices for both customers and administrators are useful, and the capability to personalize these alerts is impressive! Our customers also love using the mobile application.
Cons
Currently, there's no option to include holidays and office closure days, which poses challenges for us as we need to manually check each reservation. Additionally, not being able to limit reservation lengths is another issue we face.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Janet
Education Management, 500+ employees
More than a year
May 2020
Great Value!
Great Value!
Pros
The features offered by this software are comparable to products that cost five times as much.
Cons
This software lacks some features found in more expensive systems.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Kevin
Education Management, 500+ employees
More than a year
May 2020
Life-changing equipment management software
Life-changing equipment management software
Pros
This software has greatly simplified my workflow. Previously, we used separate systems for library checkouts, Google Sheets for reservations, and printed sheets for accessories. Now, everything is consolidated in Cheqroom. It automatically generates PDFs that are emailed to students, freeing up my time for other tasks. I can't imagine going back to the old way!
Cons
Setting up certain aspects can be a bit intricate, but their support team is always available to guide through any issues.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
May 2020
This can do almost everything you need
This can do almost everything you need
Pros
I value the capability to automate emails, prompts, and notifications, which saves me from manually chasing overdue items.
Cons
The calendar is not useful for my specific needs; all I see are lengthy periods marked with obscure content.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Joseph
Education Management, 11-50 employees
More than a year
May 2020
Does everything we need it to, we have real accountability now
Does everything we need it to, we have real accountability now
Pros
It's quite intuitive to navigate. The software is simple, and having the app accessible on both phone and iPad is fantastic.
Cons
While there are many reports available, none of them seem to offer a clear, simple view of my activity and equipment checkouts.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Nicholas
Information Technology and Services, 51-100 employees
Less than a year
May 2020
Cheqroom, some good, some needs work
Cheqroom, some good, some needs work
Pros
The QR code scanner is the highlight of the app. It records every action, which is incredibly useful for tracking who did what. The ability to add photos is also beneficial.
Cons
I've previously raised concerns with Cheqroom about issues like not being able to see serial numbers in the app (due to the keyboard covering it). I also wish that photos and other attached information from reservations carried over to the checkout process. Reviewing checkouts and check-ins is important to me, but I can't access the photos taken during reservations. Lastly, when adding products, I'd like the option to use existing photos already in our database for identical items.
Ease of use
5
Value for money
8
Customer Support
8
Functionality
10
Randy
Oil & Energy, 11-50 employees
More than a year
May 2020
How Cheqroom saved our sanity
How Cheqroom saved our sanity
Pros
Cheqroom is exceptionally intuitive for our daily equipment checkouts. We likeits ease of use, the prompt alerts for overdue items, and the constant awareness of who has which items.
Cons
We haven't found a single thing we dislike about Cheqroom. It consistently performs well, and the efficiency when items are QR coded is impressive!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brett
Religious Institutions, 500+ employees
More than a year
May 2020
Good checkout Software
Good checkout Software
Pros
Adding new items is easy with the autofill feature.
Cons
Users sometimes find it challenging to check out items.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Jared
Information Technology and Services, 101-500 employees
More than a year
May 2020
Cheqroom Review
Cheqroom Review
Pros
It's very intuitive and convenient, offering self-service capabilities and the ability to book equipment hourly. The software is continuously updated and adapted based on feedback, with excellent customer service and a great mobile app that students find easy to use.
Cons
Most of the issues have been addressed. The main problem we still encounter is that authorization emails often get marked as spam by our servers, a common issue across various platforms.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than a year
September 2019
CheqRoom helps track equipment with minimal effort
CheqRoom helps track equipment with minimal effort
Pros
In my search for asset management software, Cheqroom stood out for its quick setup and ability to find asset pictures online, eliminating the need for manual uploads.
Cons
The mobile app is often buggy and doesn't function exactly like the desktop version. Freelancers, in particular, seem confused by the asset management and struggle to locate items. Despite the convenience of the desktop version being less frequent, I generally steer them toward using it.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Boyd
Broadcast Media, 1-10 employees
More than a year
May 2019
Keep up with your inventory
Keep up with your inventory
Pros
The overview page makes it fast to track where your equipment is located.
Cons
The process of logging items in and out can feel cumbersome, especially when using the app, which takes longer than manually handling these tasks through the web interface.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
April 2019
Excellent product for easy asset management
Excellent product for easy asset management
Pros
I value every part of it, the functionality, intuitive interface, and the impressive dashboard!
Cons
It would be beneficial to have more features added, improved sorting options for locations (especially for custody-related purposes), and perhaps more flexibility in tracking items purchased from specific companies.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yury
Consumer Services, 51-100 employees
Less than a year
February 2019
A great inventory system!
A great inventory system!
Pros
Cheqroom provides our lab with the organizational framework needed to manage various types of inventory, from drone aircraft to batteries and sensors. Being able to assign inventory to different locations, create kits, flag equipment, and make reservations well in advance of busy field seasons is invaluable.
Cons
Honestly, we haven't encountered any complaints so far. We've been using the software for less than a year, and it's been smooth sailing.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Salinda
Research, 1-10 employees
Less than a year
November 2018
Getting our assets managed with Cheqroom has been quick and easy.
Getting our assets managed with Cheqroom has been quick and easy.
Pros
Knowing the exact location of our equipment and who has it at any time is crucial, especially when dealing with multiple locations.
Cons
The software isn't as adaptable as I'd like in terms of customizing how certain actions are triggered. Since we use it in a customer-facing environment, receiving notifications when a customer is automatically contacted would be a significant improvement.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jeff
Not Specified, 11-50 employees
Less than 6 months
June 2018
Customer Support was amazing and not pushy about selling to me when I started my free trial.
Customer Support was amazing and not pushy about selling to me when I started my free trial.
Pros
Adding equipment to the website was incredibly easy. Having equipment pictures pulled from a Google search to choose from makes it look highly professional. I always know the location of every piece of equipment, and automated emails reminding students of due dates make my job much easier!
Cons
There are a few enhancements that would better suit my specific needs, but I likethat the Cheqroom team is responsive to making these changes.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lauren
Education Management, 51-100 employees
Less than 6 months
June 2018
Satisfied so far, but it's early days
Satisfied so far, but it's early days
Pros
The software is easy to use and highly intuitive. The autofill function and visual search for item additions are remarkably beneficial.
Cons
One limitation of the software is the inability to assign multiple users to a single booking, which would be quite helpful for our operations.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
Less than 6 months
June 2018
efficient, intuitive, quick
efficient, intuitive, quick
Pros
It does exactly what we need. We can easily see which kit is available for any job and keep track of equipment that needs repairs.
Cons
The label printing lacks templates for many common labels, and the manual printing process can be somewhat awkward.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Jono
Media Production, 11-50 employees
Less than 6 months
June 2018
CHEQROOM has been a massive improvement from our previous equipment management software.
CHEQROOM has been a massive improvement from our previous equipment management software.
Pros
The platform is intuitive, works well on mobile devices, and offers powerful tools on the admin side to effectively manage our equipment and inventory.
Cons
The platform has some idiosyncrasies that require getting used to, such as navigating away from a search result without resetting the search screen, although some users might find these quirks beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jasmine
Higher Education, 11-50 employees
Less than 6 months
June 2018
A little confusing at first. But once your rolling it's great.
A little confusing at first. But once your rolling it's great.
Pros
The software's layout is user-friendly, and I likehow it connects photos of products as you add them to your inventory.
Cons
In self-service settings, it's inconvenient not being able to view other bookings on the calendar. It would be great if users could modify another user's booking in user mode. Additionally, overdue items should generate pop-up alerts that direct users straight to them.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Nathan
Not Specified, N/A employees
Less than 6 months
June 2018
Great. Love the User Interface and how simple it is to use.
Great. Love the User Interface and how simple it is to use.
Pros
Adding new gear to our existing inventory is simple with Cheqroom. It's exactly what I needed for tracking and identifying our office's camera gear.
Cons
It's frustrating that I can't include multiple items in different kits simultaneously.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Entertainment, 11-50 employees
Less than 6 months
June 2018
What confuses me is the reservations vs checkout.
What confuses me is the reservations vs checkout.
Pros
The clarity and ease of use are outstanding, especially when creating reservations. The app could be more user-friendly in terms of searching for barcodes and scanning items back in by item code, rather than just by item.
Cons
Creating templates can be challenging. When I forget to check out a reservation, there's no option to keep it in the system; I'm forced to delete it, losing its history. Uploading images also doesn't retain them, requiring me to re-upload every time. Moreover, the 'recent' function isn't functioning properly.
Ease of use
5
Value for money
7
Customer Support
10
Functionality
5
Michelle
Not Specified, N/A employees
Less than 6 months
June 2018
Easy to setup the workplace, lot of customization option, very friendly customer support.
Easy to setup the workplace, lot of customization option, very friendly customer support.
Pros
It creates an exceptionally intuitive work environment. For managing demonstration needs, this software excels. It notifies the designated contact person via email for check-outs and check-ins, facilitates seamless unit scheduling, and automatically retrieves product visuals from the internet for easy identification. The mobile app is also user-friendly, and with QR code functionality, we avoid the need for specialized equipment in the field.
Cons
Currently, there's no domain customization available, so partners receive emails from Cheqroom instead of from our organization, which can be both advantageous and disadvantageous depending on the business context. Another drawback is that it doesn't support Brother label printers, which would simplify our operations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Leslie
Public Relations and Communications, 51-100 employees
Less than 6 months
June 2018
Great
Great
Pros
It enables me to efficiently handle administrative tasks. It's a software solution that adequately addresses my needs at this stage.
Cons
There's nothing about the software that I actively dislike. While more customization options are always desirable, this is more of an ongoing wish for improvement.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Myburgh
Not Specified, N/A employees
Less than 6 months
June 2018
So far my experience as been good. Fairly easy, good customer support, fair pricing.
So far my experience as been good. Fairly easy, good customer support, fair pricing.
Pros
Importing CSV files of equipment, accessing calendars, creating PDF reports, and inserting comments are all intuitive actions with this software. In general, it's simple to configure and operate.
Cons
The process of selecting equipment during reservations could be smoother. The "load more items" feature feels unnecessary. It's cumbersome to transition from making a reservation to checking out, and we don't utilize external users for this; instead, we manage equipment within our office. Ideally, I'd like a simpler process where I can click a button to confirm equipment checkout. Additionally, tracking the daily charges for equipment reservations would provide valuable insights if integrated into Cheqroom.
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Anonymous
Not Specified, 500+ employees
Less than 6 months
June 2018