Cheqroom Reviews
Total 50 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars26%
3
Stars4%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lauren
Education Management, 51-100 employees
Less than 6 months
“Customer Support was amazing and not pushy about selling to me when I started my free trial.
Pros
Adding equipment to the website was incredibly easy. Having equipment pictures pulled from a Google search to choose from makes it look highly professional. I always know the location of every piece of equipment, and automated emails reminding students of due dates make my job much easier!
Cons
There are a few enhancements that would better suit my specific needs, but I likethat the Cheqroom team is responsive to making these changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
“Satisfied so far, but it's early days
Pros
The software is easy to use and highly intuitive. The autofill function and visual search for item additions are remarkably beneficial.
Cons
One limitation of the software is the inability to assign multiple users to a single booking, which would be quite helpful for our operations.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Jono
Media Production, 11-50 employees
Less than 6 months
“efficient, intuitive, quick
Pros
It does exactly what we need. We can easily see which kit is available for any job and keep track of equipment that needs repairs.
Cons
The label printing lacks templates for many common labels, and the manual printing process can be somewhat awkward.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Jasmine
Higher Education, 11-50 employees
Less than 6 months
“CHEQROOM has been a massive improvement from our previous equipment management software.
Pros
The platform is intuitive, works well on mobile devices, and offers powerful tools on the admin side to effectively manage our equipment and inventory.
Cons
The platform has some idiosyncrasies that require getting used to, such as navigating away from a search result without resetting the search screen, although some users might find these quirks beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathan
Not Specified, N/A employees
Less than 6 months
“A little confusing at first. But once your rolling it's great.
Pros
The software's layout is user-friendly, and I likehow it connects photos of products as you add them to your inventory.
Cons
In self-service settings, it's inconvenient not being able to view other bookings on the calendar. It would be great if users could modify another user's booking in user mode. Additionally, overdue items should generate pop-up alerts that direct users straight to them.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Don
Entertainment, 11-50 employees
Less than 6 months
“Great. Love the User Interface and how simple it is to use.
Pros
Adding new gear to our existing inventory is simple with Cheqroom. It's exactly what I needed for tracking and identifying our office's camera gear.
Cons
It's frustrating that I can't include multiple items in different kits simultaneously.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Not Specified, N/A employees
Less than 6 months
“What confuses me is the reservations vs checkout.
Pros
The clarity and ease of use are outstanding, especially when creating reservations. The app could be more user-friendly in terms of searching for barcodes and scanning items back in by item code, rather than just by item.
Cons
Creating templates can be challenging. When I forget to check out a reservation, there's no option to keep it in the system; I'm forced to delete it, losing its history. Uploading images also doesn't retain them, requiring me to re-upload every time. Moreover, the 'recent' function isn't functioning properly.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
10
Functionality
5
Leslie
Public Relations and Communications, 51-100 employees
Less than 6 months
“Easy to setup the workplace, lot of customization option, very friendly customer support.
Pros
It creates an exceptionally intuitive work environment. For managing demonstration needs, this software excels. It notifies the designated contact person via email for check-outs and check-ins, facilitates seamless unit scheduling, and automatically retrieves product visuals from the internet for easy identification. The mobile app is also user-friendly, and with QR code functionality, we avoid the need for specialized equipment in the field.
Cons
Currently, there's no domain customization available, so partners receive emails from Cheqroom instead of from our organization, which can be both advantageous and disadvantageous depending on the business context. Another drawback is that it doesn't support Brother label printers, which would simplify our operations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Myburgh
Not Specified, N/A employees
Less than 6 months
“Great
Pros
It enables me to efficiently handle administrative tasks. It's a software solution that adequately addresses my needs at this stage.
Cons
There's nothing about the software that I actively dislike. While more customization options are always desirable, this is more of an ongoing wish for improvement.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than 6 months
“So far my experience as been good. Fairly easy, good customer support, fair pricing.
Pros
Importing CSV files of equipment, accessing calendars, creating PDF reports, and inserting comments are all intuitive actions with this software. In general, it's simple to configure and operate.
Cons
The process of selecting equipment during reservations could be smoother. The "load more items" feature feels unnecessary. It's cumbersome to transition from making a reservation to checking out, and we don't utilize external users for this; instead, we manage equipment within our office. Ideally, I'd like a simpler process where I can click a button to confirm equipment checkout. Additionally, tracking the daily charges for equipment reservations would provide valuable insights if integrated into Cheqroom.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7