Last Updated

Overview

Cityworks software streamlines enterprise asset management for government and utility agencies by placing GIS at the core of its CMMS capabilities. While its extensive features demand a structured implementation, it ultimately empowers organizations with data-driven risk assessment and streamlined field-to-office communication.

Get A Firsthand Look At Software
Watch Free Demo

Be the first one to leave a review!

No review found

vendorReviewSummaryStar icon
Starting Price
Custom

Cityworks Specifications

Work Order Management

Maintenance Logs

Safety Management

Dashboards

View All Specifications

What Is Cityworks?

Cityworks is a robust Enterprise Asset Management (EAM) platform designed for local governments and utilities to manage public infrastructure. Its core CMMS capabilities are uniquely GIS-centric, leveraging your organization's authoritative ArcGIS data as the foundation for all operations. This approach enables features like streamlined work management and data-driven risk assessment. Overall, Cityworks helps medium to large-scale municipalities solve key pain points by improving operational efficiency and extending the lifespan of critical community assets.

Cityworks Pricing

The Cityworks cost starts at $1,995 for a one-time payment. You can also request a personalized Cityworks pricing quote for your business.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Cityworks Integrations

Apart from its integration with the Trimble ecosystem, Cityworks software integrates with Safe software and ArcGIS. Watch a free Cityworks demo to explore its capabilities in detail.

Who Is Cityworks For?

Cityworks is ideal across a range of fields, including:

  • Local governments
  • Utilities
  • Airports
  • Public works agencies
  • Municipalities

Is Cityworks Right For You?

For a public sector organization that views its GIS data as a core strategic asset, Cityworks is a reliable choice. By leveraging your existing ArcGIS solution, the software provides a uniquely integrated solution for asset and work management. The platform is built for scalability, offering enterprise-grade cybersecurity, disaster recovery, and system reliability to ensure your community's data is secure and operations run smoothly. For such robust qualities and many others, Cityworks is a go-to solution for managing critical public infrastructure.

Still not sure about Cityworks? Contact our support team at (661) 384-7070 for further guidance.

Cityworks Features

This feature provides a centralized, GIS-based inventory of all public infrastructure. It allows agencies to visualize their entire network, from water pipes to traffic signals. Therefore, it ensures that all maintenance activities are tied to an accurate, location-aware asset record for better management.

See How It Works

This module streamlines the entire lifecycle of maintenance tasks, from service request creation to crew assignment and completion. It uses map-based interfaces and configurable workflows to improve resource allocation and enhance operational efficiency for both field and office teams.

See How It Works

Cityworks enables agencies to move beyond reactive maintenance by analyzing asset data to identify and prioritize high-risk infrastructure. This data-driven approach helps justify budgets for capital improvement projects and is one of the key Cityworks features for extending asset lifespans.

See How It Works

This core capability enhances communication between office staff and field crews. It provides tools for receiving assignments, documenting work, and updating asset status in real-time. In this regard, Cityworks increases both the safety and productivity of the mobile workforce.

See How It Works

The system helps ensure regulatory compliance and public safety with streamlined inspection workflows. It allows users to create custom inspection templates, schedule recurring tasks, and capture results in the field, creating a complete, auditable history for every single asset in Cityworks.

See How It Works

Pros And Cons of Cityworks

Pros

  • Centralizes asset and work order data

  • Robust tracking of assets, labor, and materials

  • Scalable to large municipal operations

Cons

  • Lacks built-in bulk data import functionality

  • Custom map views do not sync across devices

Cityworks Reviews

no-reviews

No reviews yet!

Be the first to review this product

Frequently Asked Questions

The typical users of Cityworks features are public sector organizations, including local governments, utilities, airports, public works agencies, and municipalities.

Yes, Cityworks offers an API.

Cityworks provides support through documentation and a client portal, as well as the product and training resources.

Besides its integration with the Trimble ecosystem, Cityworks integrates with ArcGIS and Safe software.

Cityworks does not offer a dedicated mobile app; however, it syncs with the Trimble Unity Mobile app to provide users with streamlined mobile access to its major capabilities.

The Cityworks price starts at $1,995 for a one-time payment, as per third-party sources. Request a personalized Cityworks pricing quote for your business.

Cityworks is primarily available in English.

Popular Comparison