Click Maint CMMS Reviews

“value-driven with great service”

Pros

It's been a good value for the money and the customer service has been excellent. They really pay attention to customer feedback when concerns come up or when users suggest new functionality.

Cons

Searching for unfinished work orders could be improved. Having to go into each enterprise to track them down is inconvenient. That said, I appreciate that they recognized the issue and are already working on a fix.

“packed with practical tools”

Pros

Click Maint CMMS has been a really positive experience. It delivers strong value for the price with a nice range of features. Setup doesn't take long so teams can adapt quickly. The interface is clean and user-friendly making everyday tasks simpler. On the security side, it offers dependable protection with proper access controls. For maintenance management, it handles work orders, preventive maintenance and asset tracking efficiently. The reporting features are helpful for monitoring performance. The room booking function is another useful bonus. What I appreciated most is how simple yet effective it is, it covers essential requirements without becoming overly complicated which has helped improve both efficiency and organization.

Cons

Even though the CMMS works well overall, there are still a few areas where it could improve. Some advanced features and customization options are limited so it may not fully satisfy more complex operations. The reporting tools, while useful, could be more flexible and offer deeper analytics. A few small interface refinements would also improve the user experience.

“A minimalist design”

Pros

For me, the interface feels simple and easy to navigate which is a refreshing change from the overly complex layouts in many cloud-based tools. It's also very simple to get running and maintain making it a low-stress option for almost any team.

Cons

The system does the job but inventory tracking feels somewhat limited because it's tied only to PMs instead of being a standalone module. I'd also like more customization for QR codes since there's currently no option to add a logo for a branded appearance.

“Unified work order system”

Pros

Having all our work orders in a single place has made a big difference and nothing gets lost anymore. It also makes it simple to follow tasks across different employees. This platform is such a better option than relying on email the way we used to.

Cons

Only downside is that I still can't figure out how to stop the emails for every ClickMaint notification. That's honestly the only negative thing I can say.

“clear menus with useful courses”

Pros

Our maintenance team usually doesn't run into problems navigating it, whether they're opening, reviewing or completing work orders. It's also easy for requesters to submit work requests and there are plenty of training opportunities available. The system feels simple to use and easy to move through from the start.

Cons

Occasionally I have to refresh the page or log out and back in because the screen goes blank when moving between sections.

“Inventory tracking stays consistently reliable”

Pros

Keeping up with inventory is very easy and the system is simple to use. Customer service has also been outstanding as they are very dependable and consistently helpful.

Cons

One area that could be clearer is the timing of when everything is submitted and shown on the KPI. Looking up work orders and finding them could also be more user friendly.

“easy on the wallet”

Pros

Right from the start I find it very user friendly. It's simple to work with, allows changes whenever they're needed and the overall cost feels very reasonable. On top of that the staff has been extremely helpful throughout the whole process.

Cons

I really do not have any complaints or issues with the product. The entire experience has been very positive.

“Good price with decent features”

Pros

Compared with other CMMS options this one gives really good value for the money. The feature set is also competitive for the price and getting around the system has been really easy.

Cons

At this point I honestly have not run into anything I dislike. If anything it seems like a stronger option than a lot of its competitors.

“Amazing value for price”

Pros

The pricing is hard to beat. Getting everything configured was easy, using it day to day is simple and training our techs didn't take much effort. We regularly rely on the QR code feature for parts management and the team has responded really well to it. Overall it gives us exactly what we need without adding extra complexity which is a big plus because it stays uncomplicated.

Cons

There honestly isn't much I would want to change. If anything I'd probably use the reports and KPI features more often if they offered a bit more flexibility for user customization.

“app tracks inventory very well”

Pros

I find it very user friendly and having a mobile app makes it even more convenient. Also it is really useful that we can monitor and manage inventory within the system.

Cons

One area that could be better is the way individual work orders are created for quarterly inspections since it can be hard to keep everything organized. That part of the process takes more time than it should and would be better if it were more organized for efficiency.

“overall a practical tool”

Pros

It is very user friendly and reporting findings and KPIs whenever needed is also not a hassle. Everyone on my team mentioned the same thing as well that it's simple to use and doesn't take much effort to get comfortable with it.

Cons

Since the platform is still developing, it could use a few more pages for company needs like SOPs, procedures and similar documents. My only real criticism is that the developers should be more proactive instead of waiting to react to issues.

“Helpful support when we need”

Pros

The system is fairly user friendly and follows a simple flow. Since it is a newer product, it keeps getting improved based on feedback from current users which makes it look like the platform is actively being built into something as powerful as customers want it to be. We also really like the customer service especially the quick response times and helpful communication.

Cons

Because it's still a newer product, it doesn't yet have every bell and whistle available and there have been times when we have had to get a little creative to make our needs fit within the tools that are currently offered. That said when we have shared ideas for improvements that would better match our needs, those requests have been added to the wish list for future releases and the customer service team has worked with us on temporary solutions and workarounds in the meantime.

“maintenance tools are amazing”

Pros

Its layout is clean and simple which makes it a really good fit for a team that's just starting out with a CMMS. It doesn't feel packed with extra features we do not need but it still includes all the core tools required to manage maintenance work effectively.

Cons

Most of the early issues were addressed by the team which showed a strong dedication to improving the product and providing reliable customer support.

“Work orders get tracked excellently”

Pros

Handling work requests and work orders with this system has been really effective. The PM setup is laid out well so staff can follow it without much trouble. The QR code feature also helps a lot since team members who are not regularly in Click can still enter information quickly.

Cons

The per user pricing made it harder for us to give access to more staff which limited how many people could view and update work orders. Other than that it has worked well.

“good overall value”

Pros

Good value for the money and the customer service has been excellent. They really pay attention when customers raise concerns or suggest new features which makes it feel like user feedback actually matters.

Cons

One thing that could be better is the way unfinished work orders are searched. Right now having to go into each enterprise to track them down is not very convenient. That said I appreciate that they recognized the issue and are already working on a fix.

“Maintenance management finally seems easy”

Pros

Click Maint CMMS has been a very positive experience. It delivers strong value for the price, offering a great range of features without being expensive. The learning curve is short so teams can get comfortable with it quickly. Its interface is clean and user friendly which makes everyday tasks simpler. On the security side, it offers dependable protection and appropriate access controls. For maintenance management, it does a very good job with work orders, preventive maintenance and asset tracking. The reporting tools are helpful for monitoring performance and guiding decisions. I also like the room booking feature which is a useful extra for handling shared spaces. The best part is how simple yet effective it is as it covers the essentials well without becoming overly complicated which helps improve organization and efficiency.

Cons

Even though it works well overall there are still a few things that could be better. Some of the more advanced features and customization options feel a bit limited so it may not completely support the needs of more complex operations. The reporting is useful but it could be more flexible and offer deeper analytics. A few small interface updates would also make the overall user experience even better.

“pretty quick to setup”

Pros

The interface is clean and user friendly, without the cluttered, overbuilt design that shows up in a lot of cloud software. On top of that it's very simple to get up and running and doesn't take much effort to manage afterward which makes it a low-stress option for any team.

Cons

Its system works well overall but the inventory tracking seems somewhat limited because it's tied only to PMs instead of being offered as its own standalone module. I'd also really like more customization for the QR codes since there's currently no option to add a logo and give them a more professional, branded appearance.

“Decent tool!”

Pros

Having all our work orders stored in one place has made a big difference because nothing gets lost anymore. It also makes it simple to follow tasks across different employees in the company. This platform is a huge improvement over handling everything through email like we used to.

Cons

The only downside I can really mention is that I still have not figured out how to stop getting emails for every single notification from it.

“Work orders flow really nicely”

Pros

It is easy to use and simple to move around in. Our maintenance team rarely runs into trouble finding their way through the system, whether they're opening and reviewing work orders or marking them complete. It's also very simple for requesters to submit a work request and there are plenty of training opportunities available as well.

Cons

I need to refresh the page or log out and sign back in because the screen goes blank when moving from one section to another.

“A quick tool with great lessons”

Pros

One of the best parts is the value you get along with the courses offered. The app is fast and simple to use and it's really helpful that staff can submit requests on their own without needing extra assistance.

Cons

From time to time the app glitches and I need to restart it. The good thing is that once I reopen it, the issue is usually fixed and I can keep working without much trouble.