Click Maint CMMS Reviews

“very affordable tool”

Pros

This system took almost no effort to use. The interface is clear, the setup is quick and the whole layout is so user friendly that just about anyone could figure it out without much trouble. On top of that the cost is incredibly low for my company even while using it across three separate plants especially when I compare it with other options on the market.

Cons

It still falls a bit short when it comes to customization although they've been rolling out new features every month. With that pace of improvement I expect most of the little frustrations or limitations will probably be worked out over the next couple of years.

“Great app for maintenance logs”

Pros

Click Maint CMMS is very user friendly. The mobile app is simple to navigate and it does a good job of helping us keep up with work orders, technician labor time and planned maintenance schedules.

Cons

It's missing hour meters for mobile equipment and we cannot create our own custom work order statuses. Reporting on assets also seems limited since I have not been able to generate the reports we need.

“Updates work orders in seconds”

Pros

Creating or updating work orders is really easy which helps a lot in my role as a facilities cleaning coordinator since extra tasks come up throughout the day.

Cons

Nothing comes to mind right now. I am still learning the system and have not fully explored everything this tool can do yet.

“Team rollout shows early promise”

Pros

I find it very easy to use and it seems to me that it should be simple enough for everyone else at work to use as well. In short I am excited to get it fully running so the whole team can benefit from it.

Cons

There's still quite a bit to learn and we'll need to train everyone on how to use the new system properly. I am hoping the team picks it up quickly but having more video tutorials would definitely help.

“Business intelligence proves its worth”

Pros

The BI side of this system is the real standout. It's not just a bunch of colorful charts but it gives me amazing platform to work with. I can show management that the old saw line is costing us more in downtime and repair expenses than replacing it with a new one would. It also tracks every minute of hard work we put into keeping those machines running.

Cons

Well the mobile app still lacks some essential features that are available on the web version. Uploading photos to a work order from a phone is awkward and the current workaround is to email the photo first and then upload it later from a desktop.

“Inventory tracking stays consistently reliable”

Pros

Keeping up with inventory is very easy and the system is simple to use. Customer service has also been outstanding as they are very dependable and consistently helpful.

Cons

One area that could be clearer is the timing of when everything is submitted and shown on the KPI. Looking up work orders and finding them could also be more user friendly.

“easy on the wallet”

Pros

Right from the start I find it very user friendly. It's simple to work with, allows changes whenever they're needed and the overall cost feels very reasonable. On top of that the staff has been extremely helpful throughout the whole process.

Cons

I really do not have any complaints or issues with the product. The entire experience has been very positive.

“Good price with decent features”

Pros

Compared with other CMMS options this one gives really good value for the money. The feature set is also competitive for the price and getting around the system has been really easy.

Cons

At this point I honestly have not run into anything I dislike. If anything it seems like a stronger option than a lot of its competitors.

“Amazing value for price”

Pros

The pricing is hard to beat. Getting everything configured was easy, using it day to day is simple and training our techs didn't take much effort. We regularly rely on the QR code feature for parts management and the team has responded really well to it. Overall it gives us exactly what we need without adding extra complexity which is a big plus because it stays uncomplicated.

Cons

There honestly isn't much I would want to change. If anything I'd probably use the reports and KPI features more often if they offered a bit more flexibility for user customization.

“app tracks inventory very well”

Pros

I find it very user friendly and having a mobile app makes it even more convenient. Also it is really useful that we can monitor and manage inventory within the system.

Cons

One area that could be better is the way individual work orders are created for quarterly inspections since it can be hard to keep everything organized. That part of the process takes more time than it should and would be better if it were more organized for efficiency.

“overall a practical tool”

Pros

It is very user friendly and reporting findings and KPIs whenever needed is also not a hassle. Everyone on my team mentioned the same thing as well that it's simple to use and doesn't take much effort to get comfortable with it.

Cons

Since the platform is still developing, it could use a few more pages for company needs like SOPs, procedures and similar documents. My only real criticism is that the developers should be more proactive instead of waiting to react to issues.

“Helpful support when we need”

Pros

The system is fairly user friendly and follows a simple flow. Since it is a newer product, it keeps getting improved based on feedback from current users which makes it look like the platform is actively being built into something as powerful as customers want it to be. We also really like the customer service especially the quick response times and helpful communication.

Cons

Because it's still a newer product, it doesn't yet have every bell and whistle available and there have been times when we have had to get a little creative to make our needs fit within the tools that are currently offered. That said when we have shared ideas for improvements that would better match our needs, those requests have been added to the wish list for future releases and the customer service team has worked with us on temporary solutions and workarounds in the meantime.

“maintenance tools are amazing”

Pros

Its layout is clean and simple which makes it a really good fit for a team that's just starting out with a CMMS. It doesn't feel packed with extra features we do not need but it still includes all the core tools required to manage maintenance work effectively.

Cons

Most of the early issues were addressed by the team which showed a strong dedication to improving the product and providing reliable customer support.

“Work orders get tracked excellently”

Pros

Handling work requests and work orders with this system has been really effective. The PM setup is laid out well so staff can follow it without much trouble. The QR code feature also helps a lot since team members who are not regularly in Click can still enter information quickly.

Cons

The per user pricing made it harder for us to give access to more staff which limited how many people could view and update work orders. Other than that it has worked well.

“good overall value”

Pros

Good value for the money and the customer service has been excellent. They really pay attention when customers raise concerns or suggest new features which makes it feel like user feedback actually matters.

Cons

One thing that could be better is the way unfinished work orders are searched. Right now having to go into each enterprise to track them down is not very convenient. That said I appreciate that they recognized the issue and are already working on a fix.

“Maintenance management finally seems easy”

Pros

Click Maint CMMS has been a very positive experience. It delivers strong value for the price, offering a great range of features without being expensive. The learning curve is short so teams can get comfortable with it quickly. Its interface is clean and user friendly which makes everyday tasks simpler. On the security side, it offers dependable protection and appropriate access controls. For maintenance management, it does a very good job with work orders, preventive maintenance and asset tracking. The reporting tools are helpful for monitoring performance and guiding decisions. I also like the room booking feature which is a useful extra for handling shared spaces. The best part is how simple yet effective it is as it covers the essentials well without becoming overly complicated which helps improve organization and efficiency.

Cons

Even though it works well overall there are still a few things that could be better. Some of the more advanced features and customization options feel a bit limited so it may not completely support the needs of more complex operations. The reporting is useful but it could be more flexible and offer deeper analytics. A few small interface updates would also make the overall user experience even better.

“pretty quick to setup”

Pros

The interface is clean and user friendly, without the cluttered, overbuilt design that shows up in a lot of cloud software. On top of that it's very simple to get up and running and doesn't take much effort to manage afterward which makes it a low-stress option for any team.

Cons

Its system works well overall but the inventory tracking seems somewhat limited because it's tied only to PMs instead of being offered as its own standalone module. I'd also really like more customization for the QR codes since there's currently no option to add a logo and give them a more professional, branded appearance.

“Decent tool!”

Pros

Having all our work orders stored in one place has made a big difference because nothing gets lost anymore. It also makes it simple to follow tasks across different employees in the company. This platform is a huge improvement over handling everything through email like we used to.

Cons

The only downside I can really mention is that I still have not figured out how to stop getting emails for every single notification from it.

“Work orders flow really nicely”

Pros

It is easy to use and simple to move around in. Our maintenance team rarely runs into trouble finding their way through the system, whether they're opening and reviewing work orders or marking them complete. It's also very simple for requesters to submit a work request and there are plenty of training opportunities available as well.

Cons

I need to refresh the page or log out and sign back in because the screen goes blank when moving from one section to another.

“App runs fast”

Pros

One thing that really stands out is the value you get along with the training courses. The app itself is quick to navigate and simple to use and it's especially helpful that staff can submit their own requests without needing someone else to do it for them.

Cons

Every now and then the app does glitch and I have had to restart it. The good part is that once I restart, the issue clears up and I am able to keep working without any further problems.