Click Maint CMMS Reviews

“affordable and easy start”

Pros

The interface is clear and uncomplicated and the system is so easy to learn that nearly anyone could pick it up without trouble. The cost for my company to use it across three separate plants is incredibly low especially compared to other options on the market.

Cons

The main thing it still needs is more customization though they've been releasing new features every month. With that pace of improvement, I expect most minor frustrations will be addressed over the next couple of years.

“tracking tool on the go!”

Pros

Onboarding was very simple and the mobile app is easy to navigate. It helps us track work orders, technician hours and scheduled maintenance effectively.

Cons

It's missing hour meters for mobile equipment and we can't create our own custom work order statuses. I also haven't found a way to run asset reports.

“very affordable tool”

Pros

This system took almost no effort to use. The interface is clear, the setup is quick and the whole layout is so user friendly that just about anyone could figure it out without much trouble. On top of that the cost is incredibly low for my company even while using it across three separate plants especially when I compare it with other options on the market.

Cons

It still falls a bit short when it comes to customization although they've been rolling out new features every month. With that pace of improvement I expect most of the little frustrations or limitations will probably be worked out over the next couple of years.

“Great app for maintenance logs”

Pros

Click Maint CMMS is very user friendly. The mobile app is simple to navigate and it does a good job of helping us keep up with work orders, technician labor time and planned maintenance schedules.

Cons

It's missing hour meters for mobile equipment and we cannot create our own custom work order statuses. Reporting on assets also seems limited since I have not been able to generate the reports we need.

“No-Fuss Work Orders”

Pros

Creating and updating work orders is really simple which helps a lot in my role as a Facilities cleaning coordinator since extra tasks get added to my day constantly.

Cons

I can't think of any real downsides at the moment. I'm still learning the system and haven't discovered everything Clickmaint can do yet.

“great start for everyone”

Pros

Starting up feels very simple and it seems like it will be easy enough for everyone else at work to use as well. I'm excited to get things running so the whole team can start benefiting.

Cons

There's definitely a lot to learn at first and we'll need to spend time teaching everyone how to use the new system. Hopefully they pick it up quickly and having more training videos would really help.

“analytics justify investment”

Pros

The BI side is the real standout. It's not just colorful charts, it gives me reliable proof to take to management. I can clearly show that our old saw line costs more in downtime and repairs than replacing it. It also tracks every minute of hard work we put into those machines making the data more meaningful.

Cons

A frustration is that the mobile app still lacks some essential features available on the web version. Uploading photos from a mobile device into a work order is especially difficult. There is a workaround but it means emailing the photo first and uploading it later from a desktop.

“Updates work orders in seconds”

Pros

Creating or updating work orders is really easy which helps a lot in my role as a facilities cleaning coordinator since extra tasks come up throughout the day.

Cons

Nothing comes to mind right now. I am still learning the system and have not fully explored everything this tool can do yet.

“Team rollout shows early promise”

Pros

I find it very easy to use and it seems to me that it should be simple enough for everyone else at work to use as well. In short I am excited to get it fully running so the whole team can benefit from it.

Cons

There's still quite a bit to learn and we'll need to train everyone on how to use the new system properly. I am hoping the team picks it up quickly but having more video tutorials would definitely help.

“Business intelligence proves its worth”

Pros

The BI side of this system is the real standout. It's not just a bunch of colorful charts but it gives me amazing platform to work with. I can show management that the old saw line is costing us more in downtime and repair expenses than replacing it with a new one would. It also tracks every minute of hard work we put into keeping those machines running.

Cons

Well the mobile app still lacks some essential features that are available on the web version. Uploading photos to a work order from a phone is awkward and the current workaround is to email the photo first and then upload it later from a desktop.

“reliable stock management”

Pros

Keeping up with inventory is very simple and the system stays well organized. It's easy to use and the customer service team has been incredible and dependable whenever needed.

Cons

The timing of submissions on the KPI could be clearer. It would also help if searching for work orders was more easier.

“great value & support”

Pros

Using it has been very simple and I can make changes whenever needed without any hassle. The overall cost is reasonable and the staff has been consistently helpful throughout the process.

Cons

So far I don't have any complaints or issues. The whole experience has been very positive.

“Efficient with Zero Complaints”

Pros

The tools are easy to use and everything works quickly.

Cons

I haven't run into any problems at all.

“Competitive Pricing”

Pros

Compared with similar tools, Click Maint offers really good value for the money especially given the features it includes. The layout is also simple so navigating the system has been easy.

Cons

To date I haven't come across anything I dislike. If anything, Click Maint has been better than many competing products.

“useful features for an unbeatable price”

Pros

Value really can't be beat. Setup was simple, daily use is easy and training our techs didn't take much effort. We regularly rely on the QR code feature for parts management and it has been very well received. Overall, it gives us exactly what we need without adding extra complexity.

Cons

Frankly there isn't much I would want to change. If anything I'd probably use the reports and KPIs more often if there were a bit more flexibility to customize them.

“Helpful App and Inventory”

Pros

Using it has been very simple and having a mobile app makes it even more convenient. It's also helpful that we can keep up with inventory in the system.

Cons

One area that could be better is managing individual work orders for quarterly inspections since it can get hard to keep everything organized. That process takes more time than it should and would benefit from improved efficiency.

“Simple reporting”

Pros

Reporting findings and KPIs felt very simple right from the start. The platform is extremely user-friendly and every one of my workers said the same about how easy it was to use.

Cons

It's still developing and could use additional pages for companies, like SOPs, procedures and similar content. My only real criticism is that the developers should be more proactive instead of reactive.

“Fast Help”

Pros

The workflow feels fairly easy simple to follow from the start. Since it's a newer product, it keeps getting updated based on user feedback which helps it become more capable over time. We also really value the customer service especially the quick response times and helpful communication.

Cons

Because it's still a newer product it doesn't yet have every feature and there have been times when we've had to get creative to make our needs fit within the tools available. That said, the improvements we've requested have been added to the wishlist and the customer service team has worked with us on practical workarounds.

“Uncluttered Team Workspace”

Pros

CMMS feels very approachable because the interface is clear and uncomplicated. It doesn't bury you under unnecessary features but it still includes all the core tools a team needs for maintenance tasks especially when starting out.

Cons

Most of the concerns I had at the beginning were addressed by the ClickMaint team which showed real commitment to improving the product and providing great customer support.

“reliable job tracking”

Pros

Managing work requests and work orders has been really effective with this system. The PM setup is well organized and gives staff a clear process to follow. The QR code feature also helps since employees not on Click can still enter information quickly and conveniently.

Cons

The per-user pricing limited how many staff members we could include which reduced interaction for others who needed to view and update work orders. Aside from that, it has been good.