Total 54 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

74%

4

Stars

20%

3

Stars

2%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

JW
Jeramiah W.

Construction, 11-50 employees

More than a year

5.0

awesome support, occasional glitches

Pros

I find the staff's support service to be excellent and very responsive, consistently helping me when I need assistance.

Cons

Because this application is still relatively new, my team and I continue to come across various glitches during use but whenever we report these problems to Click Maint, they promptly investigate, work on solutions and keep us informed about the progress and resolution status of each issue.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

MB
Maegen B.

Medical Practice, 1-10 employees

Less than a year

5.0

so easy the whole staff approves

Pros

I've discovered a long list of aspects I like about Click Maint and a few of them are worth mentioning here: the application's simplicity and interactive design make it extremely easy for me to navigate and the way the team configured it for our use feels deliberately user-centric and easy. We only recently rolled it out across the hospital and, remarkably, none of our staff have lodged a single complaint about submitting work orders via Click Maint. Having been present during the previous rollout of a new work order platform, when the whole team loudly objected to how difficult and non-intuitive that system was, I can attest that I would have heard any gripes because our employees are not shy about voicing displeasure, their total lack of criticism has honestly taken me by surprise.

Cons

After sitting and reflecting on the system, I have tried very deliberately to identify any features or behaviors that I find unsatisfactory or that I might want altered but despite careful consideration I cannot come up with a single aspect that leaves me unhappy with the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Amy D.

Consumer Services, 11-50 employees

Less than a year

1.0

Great help, search can freeze

Pros

I like how it aids the onboarding process provides an interactive interface that's easy to use and makes pulling reports easy and efficient.

Cons

Occasionally when I make a typo in a location the search becomes unresponsive and forces me to abandon the current query and restart my request from the beginning.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

T
Ted

Electrical/Electronic Manufacturing, 51-100 employees

Less than 6 months

4.0

Very happy with Click Maint CMMS

Pros

The software is incredibly intuitive, requiring minimal time to become acquainted with.

Cons

It may not be as comprehensive as some other options, but I believe they will improve soon.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

R
Roger

Architecture & Planning, 11-50 employees

Less than 6 months

5.0

Used for Project Proposal

Pros

The ability to connect with customer service is a valuable feature.

Cons

I haven't come across any drawbacks yet. I will gain more insights later.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

R
Ronald

Construction, 11-50 employees

Less than 6 months

5.0

Great for managing work orders and tasks

Pros

It's effortless to use, and the customer support is exceptional. Setting up this software and getting our staff to use it was a stress free process.

Cons

I genuinely enjoy using the software. The mobile application could benefit from a few additional features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C
Claire

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0

Click Maint is Fabulous for your everyday Business Needs

Pros

Click Maint offers a cost-effective and intuitive system that allows us to efficiently manage our daily business requirements. The team at Click Maint is always available to promptly address any inquiries we have. We are extremely satisfied with the service and highly recommend it.

Cons

I haven't encountered any issues with Click Maint CMMS.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

A
Amanda

Architecture & Planning, 1-10 employees

Less than a year

5.0

Great maintenance software

Pros

Click Maint has proven to be extremely user-friendly and has significantly improved our efficiency.

Cons

Thus far, we have no negative feedback to provide about Click Maint.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

D
Debbie

Architecture & Planning, 1-10 employees

Less than a year

5.0

Excellent maintenance software

Pros

Exceptionally intuitive, saving us a considerable amount of time.

Cons

Up until now, everything has been going smoothly. I don't have any complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B
Bella

Individual & Family Services, 51-100 employees

Less than 6 months

5.0

Easy to use product with great customer service

Pros

The ease of use is remarkable, our maintenance team, who are not technologically inclined, were able to use it with minimal training.

Cons

The mobile app is simple and lacks some functionality in certain areas. However, Click Maint consistently makes enhancements to it, which is commendable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

M
Mel

Education Management, 500+ employees

Less than a year

5.0

Great app for maintenance requests and work orders

Pros

Our school recently implemented Click Maint for maintenance request and work order management, and it has been fantastic. Our previous system was cumbersome and plagued with bugs and issues. Click Maint simplifies the process of submitting maintenance requests and provides updates on work order status. I love the convenience of scanning a QR code with my iPhone to submit a request.

Cons

I use the app solely for maintenance requests and keeping track of work order statuses. There is nothing negative I can say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B
Beata

Accounting, 11-50 employees

Less than 6 months

5.0

Great support and easy to setup

Pros

Click Maint is incredibly user-friendly. We needed a simple solution to track requests, work orders, and occasional preventive maintenance. Previously, we were using spreadsheets, which consumed too much time. Click Maint was the perfect fit for us. The cost is affordable, and the team has been excellent to work with. The mobile app was an unexpected bonus that we now use it extensively.

Cons

I can't think of anything. We are a small operation, and Click Maint has been excellent thus far, fulfilling all our requirements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

H
Hart

Construction, 1-10 employees

Less than 6 months

5.0

Simple, easy and great value

Pros

The standout feature of this software is its quick setup and ease of use. I had previous experience with a CMMS (although it's been a while), and this has been a night and day difference. I was initially hesitant due to my past experience, but Click Maint is affordable and remarkably user-friendly. We were able to start creating work orders after the initial onboarding call with their specialist.

Cons

It may not be the most suitable for tool tracking since there is no check-in/check-out feature. However, we can utilize the assets module and inventory module. Apart from that, it works great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

N
Naomi

Design, 1-10 employees

Less than 6 months

5.0

Easy to use and simple to set up. Great value. Makes managing work orders easy.

Pros

There is nothing but praise for this software. As a small operation with a limited number of work orders, it has made tracking and managing tasks incredibly easy. Considering the cost, it has been a worthwhile investment.

Cons

Nothing to report thus far. If anything, the mobile app could benefit from a few additional features, but the team at Click Maint assures us that more is on the way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10