Click Maint CMMS Reviews

Pros

I value the simple access and the comprehensive documentation provided for submitting work orders and I particularly like being able to allocate tasks directly to our facilities technicians.

Cons

Signing in often proves difficult for me and I sometimes can't reach my account through the mobile app on my phone because it refuses to retain my password.

Pros

Submitting work orders and assigning their priority is very simple and I find that users with minimal technical expertise can readily create and edit work orders without much guidance, furthermore, when I come across any issues the instant customer support is very convenient and responsive.

Cons

I've had to generate a PDF before printing since there's no direct print option and I have also come across a few minor bugs related to the display date not matching the actual date on the work order page which I reported and the response team acknowledged but unfortunately they have not been fixed yet.

Pros

As a user I find the system very simple and simple to use which makes arranging and tracking my tasks effortless thanks to a clean, well-organized interface where creating and categorizing orders is quick and simple.

Cons

I don't really have significant criticisms of the CMMS overall. However I would appreciate an extra confirmation dialog or pop-up to verify before an order is marked closed which would help prevent accidental closures.

Pros

During the session every single question I raised was addressed in a very professional manner and the team were extremely helpful in guiding us to fully understand the recent updates.

Cons

Honestly I couldn't find any real drawbacks but if I must nitpick I suppose the session felt a bit short, apart from that, I had an excellent overall experience.

Pros

Really I like how quick and simple it is to submit work requests through the app and I also find the PM Generation feature extremely useful and convenient.

Cons

While the desktop version allows me to perform all functions the mobile app prevents me from doing things such as sending invites to requestors and viewing KPIs which I find frustrating.

Pros

I find Click Maint CMMS exceptionally user-friendly and after a single concise training session we were able to bring every member of our team up to speed so they felt confident using the app.

Cons

I believe Click Maint CMMS would benefit from introducing additional capabilities specifically for preventive maintenance work orders although apart from that limitation I consider the overall product to be solid and effective.

Pros

As an everyday user I find the platform extremely simple and simple to browse making it simple to move between pages and menus without confusion and the interface itself is visually appealing with a responsive support team that is pleasant and quick to assist, additionally, the pages are deeply customizable and I value being able to toggle visibility of any data and rearrange each screen to match my own workflow and preferences.

Cons

I've come across a number of bugs and several small annoyances scattered throughout the software which occasionally interrupt my workflow and require workarounds, moreover, there is no option to submit requests via email, a communication channel I would find useful and would like to see added in a future update.

Pros

From my experience the platform feels very simple to implement and their customer support team has been excellent.

Cons

Although I find that a number of features that I need are currently absent the team keeps rolling out updates continuously so I remain hopeful that those capabilities will be introduced in good time.

Pros

What I value above all is how flexible the teams have been in transforming our management system concepts into an actual, working solution, consistently accommodating our needs throughout the process.

Cons

I've come across instances where we were temporarily locked out after entering incorrect passwords which led to intermittent access issues and disrupted our workflow for a period of time.

Pros

Our team migrated away from the previous HIPPO CMMS solution and the transition proceeded without disruption or difficulty, feeling quite smooth Overall only brief training sessions were necessary for our staff to grasp several of the differing functions and capabilities.

Cons

Having only used the software for a few months I find myself unable to identify any meaningful shortcomings at this stage, it accomplishes our needs reliably and I recognize that the application is equipped to support many more advanced capabilities.

Pros

One thing I really appreciate is being alerted the instant a task is finished and I also value that it records the number of hours spent along with all of those related details.

Cons

I'm still in the process of learning the software so I haven't yet had sufficient time to genuinely identify anything that I actually dislike about it.

Pros

When maintenance or service tasks are due at my hotel the app prompts me and lets me continually monitor work orders and keep a running inventory log so I never lose track of what's needed.

Cons

Regarding inventory I can't clone an existing preventive maintenance record so I have to build each new preventive schedule from scratch instead of copying one.

Pros

the application is refreshingly simple and quick while still being fully functional and in my experience both the mobile app and the browser-based interface are simple and easy to navigate, the control provided by the work-order request system is particularly useful and overall Clickmaint comes across as a lovingly built product that continues to evolve.

Cons

I came across frustrating limits in customization for instance there is only a single request template and a single work-order template applied across every user group, the request portals allow only limited personalization and the system confines you to predefined user types without the ability to create custom user groups or fine-grained access levels while it also lacks workflow functionality altogether.

Pros

I find ClickMaint to be a prime illustration of how an simple user interface combined with exceptional customer support can elevate a product and during onboarding I experienced a smooth, well-organized process that accommodated my tight deadlines while maintaining an ideal blend of professional expertise and genuinely personal attention.

Cons

Because the interface is so simple I've occasionally come across workflows that logically feel like they should function and in those moments I run into features that make sense in practice yet remain unimplemented which can interrupt my otherwise smooth experience.

Pros

Throughout the implementation and initial startup, everyone has been extremely helpful to me and my team and personally assumed responsibility for entering all of our company's assets rather than relying on the previous vendor we had used before, the CMMS itself is simple, offers a mobile app so I do not have to be tethered to a computer to submit requests or work orders and I wholeheartedly recommend Click Maint for any company's maintenance software needs.

Cons

I have nothing to dislike from my experience with their CMMS, the switch from our previous CMMS was easy.

Pros

I've experienced fast, professional assistance, paired with an simple interface and considerable flexibility that makes the system easy to adapt.

Cons

There is nothing I would change, in my view Click Maint CMMS works superbly and meets all my needs.

Pros

Because our team members span a wide spectrum of technological experience, I find this software remarkably simple and simple for everyone to operate without difficulty.

Cons

I haven't come across any aspects of the program that disappoint me up to this point.

Pros

We evaluated six separate CMMS options before making our choice and ultimately selected Click Maint primarily for its simple interface and overall ease of use which has lived up to our expectations without disappointment.

Cons

Would say the only notable drawback we've come across is the occasional software bugs but I understood from the start that Click Maint is relatively new and in our experience the team responds and resolves issues promptly.

Pros

Built for fast, simple operation, I particularly appreciate the URL option for requesters which makes submitting requests much more organised and efficient.

Cons

I miss having a dedicated meter field although I'm fully aware that this feature is planned and will be added in a future update.

Pros

I found the support team immediately helpful and pleasant and they took the time to answer all of my questions thoroughly.

Cons

My team and I cannot backdate work orders and we are still trying to modify and reconcile the scheduled dates to meet our specific needs.