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Overview

Confirm offers a purpose-built EAM solution for cities and public works teams seeking smarter infrastructure management. Its GIS-powered workflows simplify maintenance, enhance transparency, and reduce costs. While it’s primarily tailored for public sector operations, its reliability and depth make it a great fit for infrastructure-focused organizations.

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Confirm Specifications

Work Order Management

Incident Management

Safety Management

Dashboards

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What Is Confirm?

Confirm by Brightly is a cloud-based Enterprise Asset Management (EAM) solution designed specifically for cities, municipalities, and public works departments. It enables organizations to manage complex public infrastructure by creating a single, detailed source of truth through its centralized asset registry. The platform leverages native GIS-powered scheduling to streamline maintenance workflows and optimize field operations.

This data-driven approach helps public sector entities minimize unnecessary spending, reduce safety risks, and ultimately improve community satisfaction.

Confirm Pricing

The vendor provides customizable pricing plans based on an organization’s needs. Request a personalized Confirm pricing quote for your business today!

Confirm Integrations

The software supports integration with multiple Geographic Information System (GIS) tools. Watch the Confirm demo to see these integrations in action.

Who Is Confirm For?

Confirm is purpose-built for the public sector and is commonly used by:

  • Public works and maintenance teams
  • Contractors
  • Data analysts
  • Service providers
  • City and municipal administrators

Is Confirm Right For You?

If your organization oversees public infrastructure, and you’re seeking a solution to streamline asset maintenance, Confirm is a strong contender. Its cloud‑based platform offers a centralized, configurable asset registry combined with built‑in GIS capabilities, mobile field tools, and a citizen request portal, making it ideal for cities, municipalities, and public works departments. Confirm is best suited for organizations that manage large, distributed asset networks and need to optimize preventive maintenance while aligning field operations with strategic goals.

Still doubtful if Confirm software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Confirm Features

This feature provides a single source of truth for all public infrastructure assets. It allows for the creation of a detailed inventory with unlimited, customizable attributes, enabling managers to gain deep insights based on any asset's category, class, or type.

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Confirm includes built-in GIS capabilities to power work scheduling and allocation. This allows for real-time visualization of field activities and optimized routing for maintenance crews, reducing dependency on costly third-party GIS software licenses.

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The software offers a mobile application that connects field teams to the central system. Technicians can receive work orders, view asset performance data, and capture accurate information, including photos with spatial data, directly from their mobile devices, eliminating paperwork and improving data accuracy.

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This module centralizes all third-party maintenance contractors into one system for streamlined management. It enables schedulers to manage activities efficiently and allows organizations to monitor service levels by capturing and analyzing data on contractor labor, materials, and costs.

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The platform includes an integrated 311 portal for citizens to initiate and track service requests related to public assets. This tool streamlines communication between the public and maintenance teams, helping users increase overall community satisfaction and trust.

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Pros And Cons of Confirm

Pros

  • Easy access to asset details and inspection capabilities in the field

  • User-friendly customer services module for efficient use

Cons

  • Customer support response times may vary

  • Access restrictions for specific lookups could be more granular

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Frequently Asked Questions

Yes, it offers a mobile app for Android and iOS devices.

Yes, Confirm provides a web API.

Confirm is primarily available in English.

Confirm features are used by public works and maintenance teams, contractors, data analysts, service providers, and city or municipal administrators across the public sector.

It integrates with other GIS tools.

The vendor offers customizable and flexible Confirm price plans. Get in touch for a tailored Confirm cost estimate.

Brightly provides comprehensive customer support via client portal, an online form, and live chat.

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