eWorkOrders CMMS Reviews

“Paperless traceability”

Pros

Automatic generation, traceability and data collection have eliminated paper for me and I value being able to access everything easily from desktop, tablet or phone.

Cons

In certain environments where devices can't be carried, I've found technicians may need extra trips to complete PMs though I can print checklists and update them later electronically.

“Great system to use!”

Pros

It's incredibly simple for me to use and input assets into the system.

Cons

At this moment, I can't think of any drawbacks associated with eWorkOrders.

“Exceptional Service”

Pros

I really admire the seamless way I can monitor my possessions and their upkeep.

Cons

There are an excessive number of tabs scattered throughout, and initially, it was challenging to determine which tabs led to the desired destinations. Additionally, locating and generating reports posed some difficulties.

“eWorkOrders review”

Pros

What impresses me the most about eWorkOrders is its intuitive interface and seamless navigation. Troubleshooting issues are easy now. The team is always prompt and helpful in their responses.

Cons

The only issue I'm not fond of is that when a query is too large, it automatically logs me out, requiring me to attempt again.

“EWORKORDERS SURVEY”

Pros

The system's user-friendliness is exceptional, and it provides excellent assistance when needed.

Cons

There is nothing that comes to mind. I'm certain I haven't made use of many available features.

“Great program to help run our campus”

Pros

It allows multiple individuals to view work orders, update changes made by technicians, and easily capture updates. Setting up assets and PMs is now very simple, following the established configuration. This software greatly facilitates the smooth operation of our department. The customer service is outstanding, highly knowledgeable, and always provides live phone support (with quick email replies).

Cons

Nothing. eWorks assists us in maintaining organization and consolidating all information in one convenient location.

“Meets our expectations”

Pros

The customer support is easily accessible, and the staff provides relevant and valuable expertise.

Cons

None. We have never been disappointed on any occasion.

“Effective property maintenance”

Pros

Managing property maintenance has become far more effective and I appreciate the clarity and accessibility it gives everyone involved.

Cons

So far I haven't had any issues at all and truly don't have anything negative to say.

“E work Orders for School Cafeteria Maintenace and Asset Tracking”

Pros

Our employees find this system extremely easy to use, and it helps us efficiently track their work orders and the technicians servicing the equipment. While we don't utilize all its features, such as tracking payroll hours or overtime, it effectively meets our needs as a team of three technicians managing 69 sites with various types of equipment, primarily in kitchen settings. Whenever I encounter any issues, particularly with reports, the customer service is exceptional friendly, patient, and always ready to demonstrate better ways to achieve my goals, considering my limited knowledge of computer programs.

Cons

Except for the beginning, when I attempted to perform tasks without a clear understanding, I haven't encountered any problems.

“Central Louisiana State Hospital”

Pros

It is easy to navigate and use system, and the Eworkorders staff responds promptly. Writing and producing work orders is also a simple task now.

Cons

One drawback is the inability to mass print or edit work orders.

“It does work”

Pros

The customer service is excellent, and it's easy to manage different modules.

Cons

Nothing. It is a reliable product without any issues.

“Eworks CMMS”

Pros

As a beginner, I found it remarkably easy and uncomplicated to generate work orders.

Cons

The extensive level of customization can be overwhelming initially. If I were to make a request, it would be for additional video training resources for tasks or setups that are not used frequently.

“CMMS - A Major Decision”

Pros

I had prior experience with the system at another facility where I provided consultation. The setup and general maintenance of the system are easy to handle. It offers numerous features typically found in high-cost solutions, and regular updates and enhancements are introduced. Our IT department expressed satisfaction with the system's integration into our facility.

Cons

I can't think of anything except for allowing more customization options for the welcome screen.

“Review of CMMS System by Connell Industries”

Pros

The level of customer support and IT assistance we received for custom work requests was exceptional. The personnel at eWorkOrders are knowledgeable, responsive, and a pleasure to work with.

Cons

In my experience, the 75-character limit on item descriptions has been somewhat problematic, along with the restriction of not being able to use the same description for items in different stockrooms or locations. However, there is a workaround available.

“Cross-device work order control”

Pros

Whether I'm on my PC or mobile, it works very well for me, helping speed up work order searches, prioritize tasks and generate reports so I can stay in full control.

Cons

What I would appreciate more is a faster response time from the support team.

“Simpler workflow than before”

Pros

Compared to our old work order system, I found it much easier to understand and far less complicated, with fewer steps involved.

Cons

There are no dislikes for me when it comes to using it.

“Extremely user-friendly platform”

Pros

What stands out to me is how extremely easy and user friendly it is and I really appreciate that it includes everything I need in a CMMS along with excellent customer service whenever I ask for help.

Cons

I honestly can't come up with any dislikes, as everything about the it software has worked great for me.

“Automated notifications valued”

Pros

One feature I personally value is the automated notifications and reminders, as I no longer have to chase technicians or worry about missed deadlines because everyone stays informed automatically.

Cons

One concern I've noticed is the learning curve since getting comfortable with all the features can take time for me if I'm not very tech-savvy.

“Visual requests and reporting”

Pros

The ability to add pictures to requests works well for me and I also like the large selection of predesigned reports, the mobile app's ease of use and the overall design of the query feature.

Cons

Some limitations I experience include fields not auto-populating, creating a work order from a failed PM feeling tough and not being able to automatically send a spot buy ticket to a vendor.

“eWork Orders great support team!”

Pros

EWorkOrders has proven invaluable to our team for sending maintenance work orders, and the customer support is excellent.

Cons

No complaints. I am thoroughly satisfied with eWorkOrders.