eWorkOrders CMMS Reviews

“Paperless traceability

Pros

Automatic generation, traceability and data collection have eliminated paper for me and I value being able to access everything easily from desktop, tablet or phone.

Cons

In certain environments where devices can't be carried, I've found technicians may need extra trips to complete PMs though I can print checklists and update them later electronically.

“Paperless traceability

Pros

Automatic generation, traceability and data collection have eliminated paper for me and I value being able to access everything easily from desktop, tablet or phone.

Cons

In certain environments where devices can't be carried, I've found technicians may need extra trips to complete PMs though I can print checklists and update them later electronically.

“Great system to use!

Pros

It's incredibly simple for me to use and input assets into the system.

Cons

At this moment, I can't think of any drawbacks associated with eWorkOrders.

“Exceptional Service

Pros

I really admire the seamless way I can monitor my possessions and their upkeep.

Cons

There are an excessive number of tabs scattered throughout, and initially, it was challenging to determine which tabs led to the desired destinations. Additionally, locating and generating reports posed some difficulties.

“eWorkOrders review

Pros

What impresses me the most about eWorkOrders is its intuitive interface and seamless navigation. Troubleshooting issues are easy now. The team is always prompt and helpful in their responses.

Cons

The only issue I'm not fond of is that when a query is too large, it automatically logs me out, requiring me to attempt again.

“EWORKORDERS SURVEY

Pros

The system's user-friendliness is exceptional, and it provides excellent assistance when needed.

Cons

There is nothing that comes to mind. I'm certain I haven't made use of many available features.

“Great program to help run our campus

Pros

It allows multiple individuals to view work orders, update changes made by technicians, and easily capture updates. Setting up assets and PMs is now very simple, following the established configuration. This software greatly facilitates the smooth operation of our department. The customer service is outstanding, highly knowledgeable, and always provides live phone support (with quick email replies).

Cons

Nothing. eWorks assists us in maintaining organization and consolidating all information in one convenient location.

“Meets our expectations

Pros

The customer support is easily accessible, and the staff provides relevant and valuable expertise.

Cons

None. We have never been disappointed on any occasion.

“Effective property maintenance

Pros

Managing property maintenance has become far more effective and I appreciate the clarity and accessibility it gives everyone involved.

Cons

So far I haven't had any issues at all and truly don't have anything negative to say.

“Effective property maintenance

Pros

Managing property maintenance has become far more effective and I appreciate the clarity and accessibility it gives everyone involved.

Cons

So far I haven't had any issues at all and truly don't have anything negative to say.

“E work Orders for School Cafeteria Maintenace and Asset Tracking

Pros

Our employees find this system extremely easy to use, and it helps us efficiently track their work orders and the technicians servicing the equipment. While we don't utilize all its features, such as tracking payroll hours or overtime, it effectively meets our needs as a team of three technicians managing 69 sites with various types of equipment, primarily in kitchen settings. Whenever I encounter any issues, particularly with reports, the customer service is exceptional friendly, patient, and always ready to demonstrate better ways to achieve my goals, considering my limited knowledge of computer programs.

Cons

Except for the beginning, when I attempted to perform tasks without a clear understanding, I haven't encountered any problems.

“Central Louisiana State Hospital

Pros

It is easy to navigate and use system, and the Eworkorders staff responds promptly. Writing and producing work orders is also a simple task now.

Cons

One drawback is the inability to mass print or edit work orders.

“It does work

Pros

The customer service is excellent, and it's easy to manage different modules.

Cons

Nothing. It is a reliable product without any issues.

“Eworks CMMS

Pros

As a beginner, I found it remarkably easy and uncomplicated to generate work orders.

Cons

The extensive level of customization can be overwhelming initially. If I were to make a request, it would be for additional video training resources for tasks or setups that are not used frequently.

“CMMS - A Major Decision

Pros

I had prior experience with the system at another facility where I provided consultation. The setup and general maintenance of the system are easy to handle. It offers numerous features typically found in high-cost solutions, and regular updates and enhancements are introduced. Our IT department expressed satisfaction with the system's integration into our facility.

Cons

I can't think of anything except for allowing more customization options for the welcome screen.

“Review of CMMS System by Connell Industries

Pros

The level of customer support and IT assistance we received for custom work requests was exceptional. The personnel at eWorkOrders are knowledgeable, responsive, and a pleasure to work with.

Cons

In my experience, the 75-character limit on item descriptions has been somewhat problematic, along with the restriction of not being able to use the same description for items in different stockrooms or locations. However, there is a workaround available.

“Cross-device work order control

Pros

Whether I'm on my PC or mobile, it works very well for me, helping speed up work order searches, prioritize tasks and generate reports so I can stay in full control.

Cons

What I would appreciate more is a faster response time from the support team.

“Cross-device work order control

Pros

Whether I'm on my PC or mobile, it works very well for me, helping speed up work order searches, prioritize tasks and generate reports so I can stay in full control.

Cons

What I would appreciate more is a faster response time from the support team.

“Simpler workflow than before

Pros

Compared to our old work order system, I found it much easier to understand and far less complicated, with fewer steps involved.

Cons

There are no dislikes for me when it comes to using it.

“Simpler workflow than before

Pros

Compared to our old work order system, I found it much easier to understand and far less complicated, with fewer steps involved.

Cons

There are no dislikes for me when it comes to using it.