eWorkOrders CMMS Reviews

“Great CMMS!

Pros

The software is easy to learn and use, customizable, and well-priced.

Cons

There's nothing to dislike. This system offers everything we need and more.

“Great Product and Team!

Pros

eWorkOrders is simple to use, easy to navigate, and has excellent customer support. My staff has had no issues learning the mobile system, which has significantly increased work efficiency. The cloud-based service saves IT costs and provides access anytime, anywhere. I highly recommend the software.

Cons

I haven't come across any specific negative aspects of this software.

“Essential Business Improvement

Pros

The software is easy to use for both technical and non-technical personnel. It offers easy configuration, personalization, and customization. Implementations are easy and fast, meeting our PM and Demand Work Order needs out of the box. The on-call developer team provides immediate service for custom requests and tech support. It is less expensive than other CMMS, and maintenance teams can access historical data and manuals from their phones and iPads. The web-based system is accessible from all devices, with instant notifications and advanced preventive maintenance reminders. The hundreds of standard reports, KPIs, metrics, analytics, and dashboards are all customizable. No coding is required for personalization, and how-to videos are embedded in each module's help section. The streamlined modules allow for rapid information retrieval, accommodating and responding to customer requests quickly. Predictive maintenance technologies, such as meters, are also available.

Cons

The system currently doesn't support foreign languages (although the Work Order request page can be created in any language). Additionally, the mobile version is not accessible offline (without internet/Wi-Fi/mobile access).

“eWorkorders review from our maintenance department

Pros

I'm impressed by the swift and seamless usability of eWorkOrders, benefiting both those who submit work orders and the maintenance technicians. Communication, scheduling, and record-keeping in maintenance have always posed difficulties in our facility, but eWorkOrders has successfully tackled this obstacle. The transition from our previous CMMS to eWorkOrders was effortless and seamless. This software provides excellent worth, fulfilling our present and future requirements.

Cons

I haven't encountered any issues so far.

“Great CMMS Solution

Pros

As a cloud-based solution, there's no physical overhead, and it's accessible from anywhere, regardless of the platform.

Cons

The initial setup and configuration were challenging until I got very familiar with the product. However, the e-WorkOrders support team is fantastic to work with and helps resolve any issues.

“A great product

Pros

It seems like it will be easy to use. The customer service and technical support are excellent.

Cons

Up to now, I've liked everything I've explored.

“Great for small town use.

Pros

Accessibility from mobile devices allows us to send real-time requests to crews in the field.

Cons

There is a bit of a learning curve, but don't hesitate to ask for customizations.

“Super Organized and detailed!

Pros

I really like how detailed you can get with jobs. There are numerous useful tools for tracking and storing important information.

Cons

It takes some time to learn all the details.

“A Work Order System without all the Work

Pros

I was glad that operating eWorkOrders didn't require any technical expertise or coding skills on my part.

Cons

I have no negative feedback to share about eWorkOrders.

“eWorkOrders - great product

Pros

The customer support is excellent. "How to" videos included in the software make it easier to get started.

Cons

Understanding how the different parts integrate took some time, but it gets easier with use.

“Eworkorders review

Pros

I've been using eWorkOrders for 10 years. When our previous software became outdated and difficult to use, I found eWorkOrders. After speaking with their representative and seeing how easy it was to customize, I knew it was the software I needed. I've never looked back. If I have a question or need something added, they help me in any way possible. They have a fantastic team. The ease of use, customization options, and so much more are why I've stayed with them for so long. I hope to be a customer for many more years.

Cons

I have no complaints about eWorkOrders. Their ability to meet my specific needs is excellent.

“eWork Orders keeps us on task

Pros

What we like best about eWorkOrders is how easy it is for our employees to open new work orders. The interface is very intuitive.

Cons

Our only issue is that, as a cloud-based system, we can't use it during internet or power outages, which is true for all cloud-based systems.

“eworks came in a very critical time for our maintenance service

Pros

The support and capability to meet our needs worldwide are impressive. Our business isn't located in the USA, so reporting varies by country. eWorkOrders has provided proper responses for all our needs, meeting 100% of our expectations so far.

Cons

We face challenges with equipment needing Wi-Fi. They are developing a solution, and meanwhile, we are upgrading to use sim cards from local cellphone companies to solve this problem.

“New User

Pros

It is very simple to learn and use, and setting it up was also unproblematic.

Cons

There are so many options! While overwhelming, this can also be a positive.

“eWorkOrders review

Pros

The setup was easy, and the customer service was excellent. We evaluated several CMMS packages before choosing eWorkOrders. We needed a program we could quickly set up to meet regulatory requirements. eWorkOrders supported us with training and setup, helping us meet our deadline and get fully operational.

Cons

The software didn't come with robots to do the work... Seriously, it's a well-designed solution.

“eWorkOrders was made for us!

Pros

Price was a top consideration, followed by ease of use. We've had the software for more than five years, and its reliability has exceeded our expectations, as has the customer service. Any issues we've encountered were resolved by the next business day.

Cons

The desktop interface could use an update, and some reports could benefit from clearer descriptions.

“Easy to navigate

Pros

Navigating the program to input and print work orders is not hassle.

Cons

Finding a specific work order can be difficult due to the available type filters.

“Easy to use

Pros

The relationships are unified throughout the user interface, connecting assets, people, and equipment, making queries intuitive and simple. Creating new areas, employees, or assets by copying existing ones with common attributes and making minimal changes is easy.

Cons

The interface needs some rounded edges and a cleaner look; it feels a bit outdated like Windows 3.11.

“eWorkOrders CMMS Review

Pros

The software is easy to use and produces clear reports. Customization is available for a small fee.

Cons

Service catalog menu names should allow for more characters.

“Taking Control of the Chaos

Pros

EWorkOrders customer support has greatly exceeded our expectations. The software is very simple to use, but when we occasionally need to change a setting, the eWorkOrders team responds quickly and helps us achieve what we need from the program.

Cons

Honestly, I can't think of any negatives. EWorkOrders is very intuitive and captures all the relevant data for our industry.