eWorkOrders CMMS Reviews
87 Review(s)
softwareOverall Rating
4.9
87 Review(s)
Rating Distribution
5
(78)
4
(9)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.9
87 Review(s)
Rating Distribution
5
(78)
4
(9)
3
2
1
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Ratings
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Time Used
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Great system to use!
Great system to use!
Pros
It's incredibly simple for me to use and input assets into the system.
Cons
At this moment, I can't think of any drawbacks associated with eWorkOrders.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Biotechnology, 51-100 employees
More than a year
May 2024
Exceptional Service
Exceptional Service
Pros
I really admire the seamless way I can monitor my possessions and their upkeep.
Cons
There are an excessive number of tabs scattered throughout, and initially, it was challenging to determine which tabs led to the desired destinations. Additionally, locating and generating reports posed some difficulties.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Holly
Environmental Services, 101-500 employees
More than a year
May 2024
eWorkOrders review
eWorkOrders review
Pros
What impresses me the most about eWorkOrders is its intuitive interface and seamless navigation. Troubleshooting issues are easy now. The team is always prompt and helpful in their responses.
Cons
The only issue I'm not fond of is that when a query is too large, it automatically logs me out, requiring me to attempt again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Facilities Services, 11-50 employees
More than a year
May 2024
EWORKORDERS SURVEY
EWORKORDERS SURVEY
Pros
The system's user-friendliness is exceptional, and it provides excellent assistance when needed.
Cons
There is nothing that comes to mind. I'm certain I haven't made use of many available features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
LYNN
Hospital & Health Care, 101-500 employees
More than a year
May 2024
Great program to help run our campus
Great program to help run our campus
Pros
It allows multiple individuals to view work orders, update changes made by technicians, and easily capture updates. Setting up assets and PMs is now very simple, following the established configuration. This software greatly facilitates the smooth operation of our department. The customer service is outstanding, highly knowledgeable, and always provides live phone support (with quick email replies).
Cons
Nothing. eWorks assists us in maintaining organization and consolidating all information in one convenient location.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fran
Higher Education, 500+ employees
More than a year
May 2024
Meets our expectations
Meets our expectations
Pros
The customer support is easily accessible, and the staff provides relevant and valuable expertise.
Cons
None. We have never been disappointed on any occasion.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rob
Recreational Facilities and Services, 500+ employees
More than a year
May 2024
E work Orders for School Cafeteria Maintenace and Asset Tracking
E work Orders for School Cafeteria Maintenace and Asset Tracking
Pros
Our employees find this system extremely easy to use, and it helps us efficiently track their work orders and the technicians servicing the equipment. While we don't utilize all its features, such as tracking payroll hours or overtime, it effectively meets our needs as a team of three technicians managing 69 sites with various types of equipment, primarily in kitchen settings. Whenever I encounter any issues, particularly with reports, the customer service is exceptional friendly, patient, and always ready to demonstrate better ways to achieve my goals, considering my limited knowledge of computer programs.
Cons
Except for the beginning, when I attempted to perform tasks without a clear understanding, I haven't encountered any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Susan
Food & Beverages, 1-10 employees
More than a year
March 2024
Central Louisiana State Hospital
Central Louisiana State Hospital
Pros
It is easy to navigate and use system, and the Eworkorders staff responds promptly. Writing and producing work orders is also a simple task now.
Cons
One drawback is the inability to mass print or edit work orders.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bethany
Environmental Services, 101-500 employees
Less than a year
March 2024
It does work
It does work
Pros
The customer service is excellent, and it's easy to manage different modules.
Cons
Nothing. It is a reliable product without any issues.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Martin
Food Production, 101-500 employees
More than a year
March 2024
Eworks CMMS
Eworks CMMS
Pros
As a beginner, I found it remarkably easy and uncomplicated to generate work orders.
Cons
The extensive level of customization can be overwhelming initially. If I were to make a request, it would be for additional video training resources for tasks or setups that are not used frequently.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ben
Hospitality, 500+ employees
More than a year
January 2024
CMMS - A Major Decision
CMMS - A Major Decision
Pros
I had prior experience with the system at another facility where I provided consultation. The setup and general maintenance of the system are easy to handle. It offers numerous features typically found in high-cost solutions, and regular updates and enhancements are introduced. Our IT department expressed satisfaction with the system's integration into our facility.
Cons
I can't think of anything except for allowing more customization options for the welcome screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob
Hospital & Health Care, 500+ employees
More than a year
January 2024
Review of CMMS System by Connell Industries
Review of CMMS System by Connell Industries
Pros
The level of customer support and IT assistance we received for custom work requests was exceptional. The personnel at eWorkOrders are knowledgeable, responsive, and a pleasure to work with.
Cons
In my experience, the 75-character limit on item descriptions has been somewhat problematic, along with the restriction of not being able to use the same description for items in different stockrooms or locations. However, there is a workaround available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Industrial Automation, 1-10 employees
More than a year
December 2023
eWork Orders great support team!
eWork Orders great support team!
Pros
EWorkOrders has proven invaluable to our team for sending maintenance work orders, and the customer support is excellent.
Cons
No complaints. I am thoroughly satisfied with eWorkOrders.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tim
Non-Profit Organization Management, 101-500 employees
More than a year
May 2023
Lighten Your Load
Lighten Your Load
Pros
It effectively organizes the maintenance department without requiring an assistant.
Cons
Neither my staff nor I found any shortcomings, and we were pleased with the program. As we expanded and sought a comprehensive solution, we needed a platform that could handle financial transactions and lease signing, among other things.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Tina
Non-Profit Organization Management, 11-50 employees
More than a year
March 2023
e Work Orders
e Work Orders
Pros
This software is quite intuitive, and whenever I need help, support is readily available.
Cons
So far, there is nothing. My employees use it daily and appreciate its user-friendly nature.
Ease of use
10
Value for money
10
Customer Support
4
Functionality
10
Jan
Education Management, 500+ employees
More than a year
March 2023
Great option with great support
Great option with great support
Pros
There isn't a single standout feature in eWorkOrders that I would attribute my recommendation to. Instead, it's the flexibility it offers, which perfectly suits our small utility. That's not to say it wouldn't work on a larger scale. Its ease of use depends on the person configuring it and their ability to collaborate with the eWorkOrders staff. An open-minded and adaptable approach is crucial. While there is always a learning curve, our staff quickly adapted to it.
Cons
The flexibility can sometimes be a double-edged sword. If users discover that things can be manipulated, they may request tailored modifications. I consider this more of a management issue than a genuine drawback, although it could be perceived as one by some. Another common complaint is the lack of true offline remote usage. However, our staff excels at thinking outside the box, and we may not be utilizing the product in the intended manner. Again, this is not a drawback for us, but it might be for others.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Phillip
Utilities, 11-50 employees
More than a year
March 2023
The best we have found!
The best we have found!
Pros
I particularly love how effortless it is for tenants to report problems, including attaching pictures, and the instant notifications and work order queues it generates. Having access to this functionality on both my phone and computer is fantastic!
Cons
This system is so swift and boasts exceptional technical support that it puts our other software systems to shame!
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
jim
Real Estate, 11-50 employees
More than a year
March 2023
Eworkorders Review
Eworkorders Review
Pros
The integration process was smooth, and the program itself is easy to learn and use. It offers a variety of reports that provide different perspectives on expenses.
Cons
I believe the process of creating new parts in the inventory could be simplified, but so far, I haven't encountered any issues with it.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Mario
Farming, 500+ employees
Less than 6 months
March 2023
cost effective solution.
cost effective solution.
Pros
The deployment and user-friendliness made the initial period very smooth. It's a highly cost-effective solution for budgeting purposes.
Cons
The ability to create custom reports independently is not available; instead, we have to submit a request to customer support.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Semiconductors, 101-500 employees
More than a year
February 2023
Product Review
Product Review
Pros
I really value the simplicity of navigation and the ability to incorporate pictures.
Cons
I wish the thumbnails of pictures were easier to open and displayed in a larger size.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Construction, 11-50 employees
More than a year
February 2023
Huge Difference to our Maintenance Department
Huge Difference to our Maintenance Department
Pros
It stands out for its user-friendly interface, excellent contact relationship management, seamless work assignment, and effortless invoicing/billing capabilities.
Cons
The ease of generating reports and searching for work orders is commendable. However, there is no provision for creating custom queries for SQL users. We are unable to search by specific work order numbers when we have a list of particular ones. It would be helpful if we could simply input the work order numbers directly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garland
Facilities Services, 11-50 employees
More than a year
February 2023
Excellent CMMS software in eWorkOrders
Excellent CMMS software in eWorkOrders
Pros
One aspect I really appreciate about this software is its ease of use and user-friendly nature. Additionally, the customer service is exceptional, providing answers and solutions to any questions we may have. They are a pleasure to work with!
Cons
Currently, we don't require the use of all the features offered by eWorkOrders. However, with the features we do utilize, there hasn't been much to dislike.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Tyler
Industrial Automation, 1-10 employees
Less than a year
December 2022
eWorkOrders CMMS review
eWorkOrders CMMS review
Pros
It's easy to use, and everyone in our team has access to it.
Cons
There is nothing to mention.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
jamie
Pharmaceuticals, 51-100 employees
More than a year
June 2022
Eworkorders CMMs
Eworkorders CMMs
Pros
The software excels in terms of quality, functionality, accuracy, and effectiveness.
Cons
The software's accuracy and functionality are flawless.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bukola
Apparel & Fashion, 1-10 employees
Less than a year
June 2022
eWorker review
eWorker review
Pros
I found it intuitive and easy to upload data and equipment details. Initiating and managing our facility's PM program was a piece of cake.
Cons
I need to invest time in training on the software to generate reports/charts that effectively communicate maintenance performance to the facility.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jonathan
Food Production, 11-50 employees
Less than a year
April 2022
Century Eworkorders Review
Century Eworkorders Review
Pros
Setting up and using eWorkOrders was incredibly simple and easy for me.
Cons
I'm extremely pleased with the system as it not only met but exceeded my expectations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
Biotechnology, 51-100 employees
More than a year
March 2022
eWorkOrders the Best Maintenance system
eWorkOrders the Best Maintenance system
Pros
I can easily track the maintenance and services of equipment.
Cons
It could be more seamless when it comes to inputting PM schedules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Chemicals, 51-100 employees
More than a year
March 2022
Customer in the Retail, Restaurant and Service industries
Customer in the Retail, Restaurant and Service industries
Pros
As a small yet diverse company involved in retail, restaurants, home heating, and petroleum-based fuel deliveries, we managed to get this product operational with minimal assistance. I also integrated our accounting data into the billing system to charge external customers for our services. The eWorkOrders support team provided a few helpful tips along the way.
Cons
There is room for improvement in enhancing the communication channels for work order comments updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jack
Retail, 51-100 employees
More than a year
March 2022
Reich LLC
Reich LLC
Pros
The automated PM functionality has revolutionized our Maintenance department.
Cons
It would be great to have a more comprehensive dashboard/overview.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Automotive, 51-100 employees
More than a year
March 2022
KB Custom / Ework Orders
KB Custom / Ework Orders
Pros
I'm grateful for the adaptability of the system to suit our requirements. Whenever I ask for modifications, eWorkOrders promptly adjusts, even offering assistance outside of regular business hours and during weekends.
Cons
There isn't much to dislike about it; it's truly excellent. If I had a suggestion, I would mention that for CMMS tracking of Semi Trucks' meters, it may require some fine-tuning, though it also depends on the company utilizing the meters. As for the inventory view, it would be beneficial to have warranty tracking as an option, differentiating between Shelf Warranty and In-use Warranty.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Devree
Farming, 101-500 employees
More than a year
March 2022
Rhinestahl Facility Review
Rhinestahl Facility Review
Pros
The system is easy to use, and their Customer Service is excellent, always going the extra mile to resolve any issues swiftly.
Cons
I sometimes face challenges navigating certain parts of the system, but the customer support team is quick and helpful in assisting me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Machinery, 51-100 employees
More than a year
March 2022
eWorks saves the day
eWorks saves the day
Pros
I find it easy to use and make changes, and the support team is always helpful in answering questions and resolving issues.
Cons
So far, I haven't encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
holly
Retail, 101-500 employees
Less than a year
March 2022
E Works Order for Healhtcare gets and A+
E Works Order for Healhtcare gets and A+
Pros
From the administrative side to the technicians to those submitting work orders, the system is incredibly easy to use.
Cons
Honestly, I've been thoroughly impressed with how accommodating E Work Orders has been in fulfilling any requests I've made. They have been able to meet all my needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Hospital & Health Care, 500+ employees
Less than a year
March 2022
EWORKORDERS REVIEW
EWORKORDERS REVIEW
Pros
Whether managing general work orders, PM, assets, or tracking, the system is easy to use. We love the entire system, having used it for 14 years. It surpasses any other CMMS software I've encountered.
Cons
I genuinely have no complaints about eWork Orders. If there's ever a problem or a feature I want to add, their tech support is absolutely outstanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Pharmaceuticals, 500+ employees
More than a year
July 2021
Dependable Customer Service
Dependable Customer Service
Pros
Customer service is prompt and reliable. The pricing is competitive, and reporting tools can be tailored to my preferences.
Cons
The settings on the backend can be a little challenging to navigate.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jena
Real Estate, 1-10 employees
More than a year
May 2021
eWorkOrders - a very good CMMS and a good value
eWorkOrders - a very good CMMS and a good value
Pros
I can easily import and upload information. Being a cloud-based solution, I can access eWorkOrders from anywhere. The Work Request portal allows anyone to enter a request. The online training modules and checklist capabilities are excellent for tracking inspections, and the query and reporting options are very responsive.
Cons
The initial PM setup was somewhat confusing, particularly when it came to assigning assets to the PM. However, the online training video has been improved to simplify the process and enhance comprehension.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Management Consulting, 1-10 employees
More than a year
April 2021
Very Intuitive and Snappy Work Order System
Very Intuitive and Snappy Work Order System
Pros
The system is quick, efficient, and intuitive. My favorite part is the reports; I can get custom reports made with just a phone call.
Cons
It doesn't work well for tracking fleet vehicle mileage and parts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eric
Transportation/Trucking/Railroad, 11-50 employees
More than a year
March 2021
Best product available for the money
Best product available for the money
Pros
Creating and monitoring work orders is intuitive and valuable. The ability to verify completed work and parts used is priceless. The inventory and purchase orders are also intuitive, allowing me to track on-hand inventory and its flow effectively.
Cons
The system should include the ability to accurately account for received items when dealing with incomplete shipments and entering purchase orders. Currently, there is no provision for partial item counts (e.g., Received 2 of 3) on the purchase order record in the case of a partial receipt. However...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Food Production, 500+ employees
More than a year
March 2021
eWorkOrder Review
eWorkOrder Review
Pros
The software was almost plug-and-play for me. We spent about a month uploading our assets and PM procedures, and once the checklists and PMs were set up, we were fully operational.
Cons
It would be ideal if it had an interface with our ERP software. Unfortunately, our ERP software is quite outdated. Having that integration would have increased the likelihood of us adding the purchasing module to our package.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Val
Food Production, 101-500 employees
More than a year
March 2021
A Chevy Corvette in a Ford Focus package
A Chevy Corvette in a Ford Focus package
Pros
This software is easy to use and covers all our needs. It runs our business flawlessly and offers great value for the cost. The initial setup and implementation were super fast, and customer support quickly resolved any questions. Even if price was no object, I would still use eWorkOrders. I have customized it without issue and regularly train new people. Fantastic software and customer service!
Cons
There are very few drawbacks. I would suggest incorporating a picture and document function into the original package, with the option to charge for additional storage beyond a certain limit. It would also be beneficial to have a color option for text in the work order, allowing for highlighting or bolding important information. Furthermore, adding a lock function to the notes would prevent unauthorized changes to notes and dates, serving as a safeguard. That's about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeff
Construction, 11-50 employees
More than a year
February 2021
Why choose eWorkOrders? It's the best one I found!
Why choose eWorkOrders? It's the best one I found!
Pros
I find it very easy to use. After trying three major CMMS software systems, this is the best one by far. I've been using it since mid-2015. Their customer support is great, with hundreds of reports to choose from, and they will build custom reports if needed.
Cons
Surprisingly, I can't find any issues with their product. I utilize a combination of standard reports, custom reports, and extensive data manipulation once I extract the data from the database (e.g., downloading data in Excel format, sorting, pivoting, graphing, and generating PDF reports).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Consumer Goods, 500+ employees
More than a year
January 2021
Most Cost Effective and Easy to use CMMS on the Market
Most Cost Effective and Easy to use CMMS on the Market
Pros
I appreciate the ability to create multiple workflows and GMP features, along with extensive self-administration capabilities and no hidden costs.
Cons
I can't say anything negative! If I had to choose one thing, it would be the inability to replace their logo with my company's logo. Currently, both logos are displayed on the working pages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Biotechnology, 51-100 employees
Less than a year
November 2020
Non-Profit Review
Non-Profit Review
Pros
We love the flexibility and power of eWorkOrders. Once the system is set up, detailed work orders are automatically generated. Additionally, as work orders are completed, new ones can be created to address any unfinished items. The software facilitates excellent communication in our decentralized organization, ensuring timely completion and quality products for our customers.
Cons
The initial setup took longer than expected.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Recreational Facilities and Services, 51-100 employees
More than a year
November 2020
Great System
Great System
Pros
I can keep all my information in one place, making it easy to track.
Cons
It would be helpful to have more fields available in the work order form when accessed by customers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jared
Oil & Energy, 101-500 employees
Less than a year
October 2020
A great product
A great product
Pros
This is a great product for mid-sized facilities management. I've used it at two different organizations and have been very satisfied with both the product and their support.
Cons
Due to the extensive configurability of the database, it's beneficial to have a good understanding of the user's expectations before setting up the program. Support from the developer was crucial in this regard.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jay
Government Administration, 500+ employees
More than a year
July 2020
Easy to use, easy for control and easy data retrieval
Easy to use, easy for control and easy data retrieval
Pros
The cloud-based application runs on every device, offering easy and flexible reporting. I can save documentation in the cloud and expand tasks beyond maintenance, such as sanitation.
Cons
Some of the reports couldn't be directly exported to PDF; I had to save them as PDFs, but it's not a major issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan Carlos
Food Production, 101-500 employees
More than a year
June 2020
Great CMMS!
Great CMMS!
Pros
The software is easy to learn and use, customizable, and well-priced.
Cons
There's nothing to dislike. This system offers everything we need and more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Hospital & Health Care, 101-500 employees
More than a year
June 2020
Great Product and Team!
Great Product and Team!
Pros
eWorkOrders is simple to use, easy to navigate, and has excellent customer support. My staff has had no issues learning the mobile system, which has significantly increased work efficiency. The cloud-based service saves IT costs and provides access anytime, anywhere. I highly recommend the software.
Cons
I haven't come across any specific negative aspects of this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cobern
Construction, 11-50 employees
More than a year
May 2020
Essential Business Improvement
Essential Business Improvement
Pros
The software is easy to use for both technical and non-technical personnel. It offers easy configuration, personalization, and customization. Implementations are easy and fast, meeting our PM and Demand Work Order needs out of the box. The on-call developer team provides immediate service for custom requests and tech support. It is less expensive than other CMMS, and maintenance teams can access historical data and manuals from their phones and iPads. The web-based system is accessible from all devices, with instant notifications and advanced preventive maintenance reminders. The hundreds of standard reports, KPIs, metrics, analytics, and dashboards are all customizable. No coding is required for personalization, and how-to videos are embedded in each module's help section. The streamlined modules allow for rapid information retrieval, accommodating and responding to customer requests quickly. Predictive maintenance technologies, such as meters, are also available.
Cons
The system currently doesn't support foreign languages (although the Work Order request page can be created in any language). Additionally, the mobile version is not accessible offline (without internet/Wi-Fi/mobile access).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Starr
Biotechnology, 500+ employees
More than a year
March 2020
eWorkorders review from our maintenance department
eWorkorders review from our maintenance department
Pros
I'm impressed by the swift and seamless usability of eWorkOrders, benefiting both those who submit work orders and the maintenance technicians. Communication, scheduling, and record-keeping in maintenance have always posed difficulties in our facility, but eWorkOrders has successfully tackled this obstacle. The transition from our previous CMMS to eWorkOrders was effortless and seamless. This software provides excellent worth, fulfilling our present and future requirements.
Cons
I haven't encountered any issues so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob
Sporting Goods, 101-500 employees
Less than a year
February 2020
Filters
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Great system to use!
Great system to use!
Pros
It's incredibly simple for me to use and input assets into the system.
Cons
At this moment, I can't think of any drawbacks associated with eWorkOrders.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Biotechnology, 51-100 employees
More than a year
May 2024
Exceptional Service
Exceptional Service
Pros
I really admire the seamless way I can monitor my possessions and their upkeep.
Cons
There are an excessive number of tabs scattered throughout, and initially, it was challenging to determine which tabs led to the desired destinations. Additionally, locating and generating reports posed some difficulties.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Holly
Environmental Services, 101-500 employees
More than a year
May 2024
eWorkOrders review
eWorkOrders review
Pros
What impresses me the most about eWorkOrders is its intuitive interface and seamless navigation. Troubleshooting issues are easy now. The team is always prompt and helpful in their responses.
Cons
The only issue I'm not fond of is that when a query is too large, it automatically logs me out, requiring me to attempt again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Facilities Services, 11-50 employees
More than a year
May 2024
EWORKORDERS SURVEY
EWORKORDERS SURVEY
Pros
The system's user-friendliness is exceptional, and it provides excellent assistance when needed.
Cons
There is nothing that comes to mind. I'm certain I haven't made use of many available features.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
LYNN
Hospital & Health Care, 101-500 employees
More than a year
May 2024
Great program to help run our campus
Great program to help run our campus
Pros
It allows multiple individuals to view work orders, update changes made by technicians, and easily capture updates. Setting up assets and PMs is now very simple, following the established configuration. This software greatly facilitates the smooth operation of our department. The customer service is outstanding, highly knowledgeable, and always provides live phone support (with quick email replies).
Cons
Nothing. eWorks assists us in maintaining organization and consolidating all information in one convenient location.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fran
Higher Education, 500+ employees
More than a year
May 2024
Meets our expectations
Meets our expectations
Pros
The customer support is easily accessible, and the staff provides relevant and valuable expertise.
Cons
None. We have never been disappointed on any occasion.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rob
Recreational Facilities and Services, 500+ employees
More than a year
May 2024
E work Orders for School Cafeteria Maintenace and Asset Tracking
E work Orders for School Cafeteria Maintenace and Asset Tracking
Pros
Our employees find this system extremely easy to use, and it helps us efficiently track their work orders and the technicians servicing the equipment. While we don't utilize all its features, such as tracking payroll hours or overtime, it effectively meets our needs as a team of three technicians managing 69 sites with various types of equipment, primarily in kitchen settings. Whenever I encounter any issues, particularly with reports, the customer service is exceptional friendly, patient, and always ready to demonstrate better ways to achieve my goals, considering my limited knowledge of computer programs.
Cons
Except for the beginning, when I attempted to perform tasks without a clear understanding, I haven't encountered any problems.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Susan
Food & Beverages, 1-10 employees
More than a year
March 2024
Central Louisiana State Hospital
Central Louisiana State Hospital
Pros
It is easy to navigate and use system, and the Eworkorders staff responds promptly. Writing and producing work orders is also a simple task now.
Cons
One drawback is the inability to mass print or edit work orders.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bethany
Environmental Services, 101-500 employees
Less than a year
March 2024
It does work
It does work
Pros
The customer service is excellent, and it's easy to manage different modules.
Cons
Nothing. It is a reliable product without any issues.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Martin
Food Production, 101-500 employees
More than a year
March 2024
Eworks CMMS
Eworks CMMS
Pros
As a beginner, I found it remarkably easy and uncomplicated to generate work orders.
Cons
The extensive level of customization can be overwhelming initially. If I were to make a request, it would be for additional video training resources for tasks or setups that are not used frequently.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Ben
Hospitality, 500+ employees
More than a year
January 2024
CMMS - A Major Decision
CMMS - A Major Decision
Pros
I had prior experience with the system at another facility where I provided consultation. The setup and general maintenance of the system are easy to handle. It offers numerous features typically found in high-cost solutions, and regular updates and enhancements are introduced. Our IT department expressed satisfaction with the system's integration into our facility.
Cons
I can't think of anything except for allowing more customization options for the welcome screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob
Hospital & Health Care, 500+ employees
More than a year
January 2024
Review of CMMS System by Connell Industries
Review of CMMS System by Connell Industries
Pros
The level of customer support and IT assistance we received for custom work requests was exceptional. The personnel at eWorkOrders are knowledgeable, responsive, and a pleasure to work with.
Cons
In my experience, the 75-character limit on item descriptions has been somewhat problematic, along with the restriction of not being able to use the same description for items in different stockrooms or locations. However, there is a workaround available.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Industrial Automation, 1-10 employees
More than a year
December 2023
eWork Orders great support team!
eWork Orders great support team!
Pros
EWorkOrders has proven invaluable to our team for sending maintenance work orders, and the customer support is excellent.
Cons
No complaints. I am thoroughly satisfied with eWorkOrders.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tim
Non-Profit Organization Management, 101-500 employees
More than a year
May 2023
Lighten Your Load
Lighten Your Load
Pros
It effectively organizes the maintenance department without requiring an assistant.
Cons
Neither my staff nor I found any shortcomings, and we were pleased with the program. As we expanded and sought a comprehensive solution, we needed a platform that could handle financial transactions and lease signing, among other things.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
10
Tina
Non-Profit Organization Management, 11-50 employees
More than a year
March 2023
e Work Orders
e Work Orders
Pros
This software is quite intuitive, and whenever I need help, support is readily available.
Cons
So far, there is nothing. My employees use it daily and appreciate its user-friendly nature.
Ease of use
10
Value for money
10
Customer Support
4
Functionality
10
Jan
Education Management, 500+ employees
More than a year
March 2023
Great option with great support
Great option with great support
Pros
There isn't a single standout feature in eWorkOrders that I would attribute my recommendation to. Instead, it's the flexibility it offers, which perfectly suits our small utility. That's not to say it wouldn't work on a larger scale. Its ease of use depends on the person configuring it and their ability to collaborate with the eWorkOrders staff. An open-minded and adaptable approach is crucial. While there is always a learning curve, our staff quickly adapted to it.
Cons
The flexibility can sometimes be a double-edged sword. If users discover that things can be manipulated, they may request tailored modifications. I consider this more of a management issue than a genuine drawback, although it could be perceived as one by some. Another common complaint is the lack of true offline remote usage. However, our staff excels at thinking outside the box, and we may not be utilizing the product in the intended manner. Again, this is not a drawback for us, but it might be for others.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Phillip
Utilities, 11-50 employees
More than a year
March 2023
The best we have found!
The best we have found!
Pros
I particularly love how effortless it is for tenants to report problems, including attaching pictures, and the instant notifications and work order queues it generates. Having access to this functionality on both my phone and computer is fantastic!
Cons
This system is so swift and boasts exceptional technical support that it puts our other software systems to shame!
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
jim
Real Estate, 11-50 employees
More than a year
March 2023
Eworkorders Review
Eworkorders Review
Pros
The integration process was smooth, and the program itself is easy to learn and use. It offers a variety of reports that provide different perspectives on expenses.
Cons
I believe the process of creating new parts in the inventory could be simplified, but so far, I haven't encountered any issues with it.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Mario
Farming, 500+ employees
Less than 6 months
March 2023
cost effective solution.
cost effective solution.
Pros
The deployment and user-friendliness made the initial period very smooth. It's a highly cost-effective solution for budgeting purposes.
Cons
The ability to create custom reports independently is not available; instead, we have to submit a request to customer support.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Semiconductors, 101-500 employees
More than a year
February 2023
Product Review
Product Review
Pros
I really value the simplicity of navigation and the ability to incorporate pictures.
Cons
I wish the thumbnails of pictures were easier to open and displayed in a larger size.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William
Construction, 11-50 employees
More than a year
February 2023
Huge Difference to our Maintenance Department
Huge Difference to our Maintenance Department
Pros
It stands out for its user-friendly interface, excellent contact relationship management, seamless work assignment, and effortless invoicing/billing capabilities.
Cons
The ease of generating reports and searching for work orders is commendable. However, there is no provision for creating custom queries for SQL users. We are unable to search by specific work order numbers when we have a list of particular ones. It would be helpful if we could simply input the work order numbers directly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garland
Facilities Services, 11-50 employees
More than a year
February 2023
Excellent CMMS software in eWorkOrders
Excellent CMMS software in eWorkOrders
Pros
One aspect I really appreciate about this software is its ease of use and user-friendly nature. Additionally, the customer service is exceptional, providing answers and solutions to any questions we may have. They are a pleasure to work with!
Cons
Currently, we don't require the use of all the features offered by eWorkOrders. However, with the features we do utilize, there hasn't been much to dislike.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Tyler
Industrial Automation, 1-10 employees
Less than a year
December 2022
eWorkOrders CMMS review
eWorkOrders CMMS review
Pros
It's easy to use, and everyone in our team has access to it.
Cons
There is nothing to mention.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
jamie
Pharmaceuticals, 51-100 employees
More than a year
June 2022
Eworkorders CMMs
Eworkorders CMMs
Pros
The software excels in terms of quality, functionality, accuracy, and effectiveness.
Cons
The software's accuracy and functionality are flawless.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bukola
Apparel & Fashion, 1-10 employees
Less than a year
June 2022
eWorker review
eWorker review
Pros
I found it intuitive and easy to upload data and equipment details. Initiating and managing our facility's PM program was a piece of cake.
Cons
I need to invest time in training on the software to generate reports/charts that effectively communicate maintenance performance to the facility.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jonathan
Food Production, 11-50 employees
Less than a year
April 2022
Century Eworkorders Review
Century Eworkorders Review
Pros
Setting up and using eWorkOrders was incredibly simple and easy for me.
Cons
I'm extremely pleased with the system as it not only met but exceeded my expectations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephen
Biotechnology, 51-100 employees
More than a year
March 2022
eWorkOrders the Best Maintenance system
eWorkOrders the Best Maintenance system
Pros
I can easily track the maintenance and services of equipment.
Cons
It could be more seamless when it comes to inputting PM schedules.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Chemicals, 51-100 employees
More than a year
March 2022
Customer in the Retail, Restaurant and Service industries
Customer in the Retail, Restaurant and Service industries
Pros
As a small yet diverse company involved in retail, restaurants, home heating, and petroleum-based fuel deliveries, we managed to get this product operational with minimal assistance. I also integrated our accounting data into the billing system to charge external customers for our services. The eWorkOrders support team provided a few helpful tips along the way.
Cons
There is room for improvement in enhancing the communication channels for work order comments updates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jack
Retail, 51-100 employees
More than a year
March 2022
Reich LLC
Reich LLC
Pros
The automated PM functionality has revolutionized our Maintenance department.
Cons
It would be great to have a more comprehensive dashboard/overview.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Automotive, 51-100 employees
More than a year
March 2022
KB Custom / Ework Orders
KB Custom / Ework Orders
Pros
I'm grateful for the adaptability of the system to suit our requirements. Whenever I ask for modifications, eWorkOrders promptly adjusts, even offering assistance outside of regular business hours and during weekends.
Cons
There isn't much to dislike about it; it's truly excellent. If I had a suggestion, I would mention that for CMMS tracking of Semi Trucks' meters, it may require some fine-tuning, though it also depends on the company utilizing the meters. As for the inventory view, it would be beneficial to have warranty tracking as an option, differentiating between Shelf Warranty and In-use Warranty.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Devree
Farming, 101-500 employees
More than a year
March 2022
Rhinestahl Facility Review
Rhinestahl Facility Review
Pros
The system is easy to use, and their Customer Service is excellent, always going the extra mile to resolve any issues swiftly.
Cons
I sometimes face challenges navigating certain parts of the system, but the customer support team is quick and helpful in assisting me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Machinery, 51-100 employees
More than a year
March 2022
eWorks saves the day
eWorks saves the day
Pros
I find it easy to use and make changes, and the support team is always helpful in answering questions and resolving issues.
Cons
So far, I haven't encountered any issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
holly
Retail, 101-500 employees
Less than a year
March 2022
E Works Order for Healhtcare gets and A+
E Works Order for Healhtcare gets and A+
Pros
From the administrative side to the technicians to those submitting work orders, the system is incredibly easy to use.
Cons
Honestly, I've been thoroughly impressed with how accommodating E Work Orders has been in fulfilling any requests I've made. They have been able to meet all my needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Hospital & Health Care, 500+ employees
Less than a year
March 2022
EWORKORDERS REVIEW
EWORKORDERS REVIEW
Pros
Whether managing general work orders, PM, assets, or tracking, the system is easy to use. We love the entire system, having used it for 14 years. It surpasses any other CMMS software I've encountered.
Cons
I genuinely have no complaints about eWork Orders. If there's ever a problem or a feature I want to add, their tech support is absolutely outstanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Pharmaceuticals, 500+ employees
More than a year
July 2021
Dependable Customer Service
Dependable Customer Service
Pros
Customer service is prompt and reliable. The pricing is competitive, and reporting tools can be tailored to my preferences.
Cons
The settings on the backend can be a little challenging to navigate.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jena
Real Estate, 1-10 employees
More than a year
May 2021
eWorkOrders - a very good CMMS and a good value
eWorkOrders - a very good CMMS and a good value
Pros
I can easily import and upload information. Being a cloud-based solution, I can access eWorkOrders from anywhere. The Work Request portal allows anyone to enter a request. The online training modules and checklist capabilities are excellent for tracking inspections, and the query and reporting options are very responsive.
Cons
The initial PM setup was somewhat confusing, particularly when it came to assigning assets to the PM. However, the online training video has been improved to simplify the process and enhance comprehension.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rick
Management Consulting, 1-10 employees
More than a year
April 2021
Very Intuitive and Snappy Work Order System
Very Intuitive and Snappy Work Order System
Pros
The system is quick, efficient, and intuitive. My favorite part is the reports; I can get custom reports made with just a phone call.
Cons
It doesn't work well for tracking fleet vehicle mileage and parts.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eric
Transportation/Trucking/Railroad, 11-50 employees
More than a year
March 2021
Best product available for the money
Best product available for the money
Pros
Creating and monitoring work orders is intuitive and valuable. The ability to verify completed work and parts used is priceless. The inventory and purchase orders are also intuitive, allowing me to track on-hand inventory and its flow effectively.
Cons
The system should include the ability to accurately account for received items when dealing with incomplete shipments and entering purchase orders. Currently, there is no provision for partial item counts (e.g., Received 2 of 3) on the purchase order record in the case of a partial receipt. However...
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Food Production, 500+ employees
More than a year
March 2021
eWorkOrder Review
eWorkOrder Review
Pros
The software was almost plug-and-play for me. We spent about a month uploading our assets and PM procedures, and once the checklists and PMs were set up, we were fully operational.
Cons
It would be ideal if it had an interface with our ERP software. Unfortunately, our ERP software is quite outdated. Having that integration would have increased the likelihood of us adding the purchasing module to our package.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Val
Food Production, 101-500 employees
More than a year
March 2021
A Chevy Corvette in a Ford Focus package
A Chevy Corvette in a Ford Focus package
Pros
This software is easy to use and covers all our needs. It runs our business flawlessly and offers great value for the cost. The initial setup and implementation were super fast, and customer support quickly resolved any questions. Even if price was no object, I would still use eWorkOrders. I have customized it without issue and regularly train new people. Fantastic software and customer service!
Cons
There are very few drawbacks. I would suggest incorporating a picture and document function into the original package, with the option to charge for additional storage beyond a certain limit. It would also be beneficial to have a color option for text in the work order, allowing for highlighting or bolding important information. Furthermore, adding a lock function to the notes would prevent unauthorized changes to notes and dates, serving as a safeguard. That's about it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeff
Construction, 11-50 employees
More than a year
February 2021
Why choose eWorkOrders? It's the best one I found!
Why choose eWorkOrders? It's the best one I found!
Pros
I find it very easy to use. After trying three major CMMS software systems, this is the best one by far. I've been using it since mid-2015. Their customer support is great, with hundreds of reports to choose from, and they will build custom reports if needed.
Cons
Surprisingly, I can't find any issues with their product. I utilize a combination of standard reports, custom reports, and extensive data manipulation once I extract the data from the database (e.g., downloading data in Excel format, sorting, pivoting, graphing, and generating PDF reports).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Consumer Goods, 500+ employees
More than a year
January 2021
Most Cost Effective and Easy to use CMMS on the Market
Most Cost Effective and Easy to use CMMS on the Market
Pros
I appreciate the ability to create multiple workflows and GMP features, along with extensive self-administration capabilities and no hidden costs.
Cons
I can't say anything negative! If I had to choose one thing, it would be the inability to replace their logo with my company's logo. Currently, both logos are displayed on the working pages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chris
Biotechnology, 51-100 employees
Less than a year
November 2020
Non-Profit Review
Non-Profit Review
Pros
We love the flexibility and power of eWorkOrders. Once the system is set up, detailed work orders are automatically generated. Additionally, as work orders are completed, new ones can be created to address any unfinished items. The software facilitates excellent communication in our decentralized organization, ensuring timely completion and quality products for our customers.
Cons
The initial setup took longer than expected.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Recreational Facilities and Services, 51-100 employees
More than a year
November 2020
Great System
Great System
Pros
I can keep all my information in one place, making it easy to track.
Cons
It would be helpful to have more fields available in the work order form when accessed by customers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jared
Oil & Energy, 101-500 employees
Less than a year
October 2020
A great product
A great product
Pros
This is a great product for mid-sized facilities management. I've used it at two different organizations and have been very satisfied with both the product and their support.
Cons
Due to the extensive configurability of the database, it's beneficial to have a good understanding of the user's expectations before setting up the program. Support from the developer was crucial in this regard.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jay
Government Administration, 500+ employees
More than a year
July 2020
Easy to use, easy for control and easy data retrieval
Easy to use, easy for control and easy data retrieval
Pros
The cloud-based application runs on every device, offering easy and flexible reporting. I can save documentation in the cloud and expand tasks beyond maintenance, such as sanitation.
Cons
Some of the reports couldn't be directly exported to PDF; I had to save them as PDFs, but it's not a major issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan Carlos
Food Production, 101-500 employees
More than a year
June 2020
Great CMMS!
Great CMMS!
Pros
The software is easy to learn and use, customizable, and well-priced.
Cons
There's nothing to dislike. This system offers everything we need and more.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Hospital & Health Care, 101-500 employees
More than a year
June 2020
Great Product and Team!
Great Product and Team!
Pros
eWorkOrders is simple to use, easy to navigate, and has excellent customer support. My staff has had no issues learning the mobile system, which has significantly increased work efficiency. The cloud-based service saves IT costs and provides access anytime, anywhere. I highly recommend the software.
Cons
I haven't come across any specific negative aspects of this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cobern
Construction, 11-50 employees
More than a year
May 2020
Essential Business Improvement
Essential Business Improvement
Pros
The software is easy to use for both technical and non-technical personnel. It offers easy configuration, personalization, and customization. Implementations are easy and fast, meeting our PM and Demand Work Order needs out of the box. The on-call developer team provides immediate service for custom requests and tech support. It is less expensive than other CMMS, and maintenance teams can access historical data and manuals from their phones and iPads. The web-based system is accessible from all devices, with instant notifications and advanced preventive maintenance reminders. The hundreds of standard reports, KPIs, metrics, analytics, and dashboards are all customizable. No coding is required for personalization, and how-to videos are embedded in each module's help section. The streamlined modules allow for rapid information retrieval, accommodating and responding to customer requests quickly. Predictive maintenance technologies, such as meters, are also available.
Cons
The system currently doesn't support foreign languages (although the Work Order request page can be created in any language). Additionally, the mobile version is not accessible offline (without internet/Wi-Fi/mobile access).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Starr
Biotechnology, 500+ employees
More than a year
March 2020
eWorkorders review from our maintenance department
eWorkorders review from our maintenance department
Pros
I'm impressed by the swift and seamless usability of eWorkOrders, benefiting both those who submit work orders and the maintenance technicians. Communication, scheduling, and record-keeping in maintenance have always posed difficulties in our facility, but eWorkOrders has successfully tackled this obstacle. The transition from our previous CMMS to eWorkOrders was effortless and seamless. This software provides excellent worth, fulfilling our present and future requirements.
Cons
I haven't encountered any issues so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bob
Sporting Goods, 101-500 employees
Less than a year
February 2020