eWorkOrders CMMS Reviews

“eWorkOrders the Best Maintenance system

Pros

I can easily track the maintenance and services of equipment.

Cons

It could be more seamless when it comes to inputting PM schedules.

“Customer in the Retail, Restaurant and Service industries

Pros

As a small yet diverse company involved in retail, restaurants, home heating, and petroleum-based fuel deliveries, we managed to get this product operational with minimal assistance. I also integrated our accounting data into the billing system to charge external customers for our services. The eWorkOrders support team provided a few helpful tips along the way.

Cons

There is room for improvement in enhancing the communication channels for work order comments updates.

“Reich LLC

Pros

The automated PM functionality has revolutionized our Maintenance department.

Cons

It would be great to have a more comprehensive dashboard/overview.

“KB Custom / Ework Orders

Pros

I'm grateful for the adaptability of the system to suit our requirements. Whenever I ask for modifications, eWorkOrders promptly adjusts, even offering assistance outside of regular business hours and during weekends.

Cons

There isn't much to dislike about it; it's truly excellent. If I had a suggestion, I would mention that for CMMS tracking of Semi Trucks' meters, it may require some fine-tuning, though it also depends on the company utilizing the meters. As for the inventory view, it would be beneficial to have warranty tracking as an option, differentiating between Shelf Warranty and In-use Warranty.

“Rhinestahl Facility Review

Pros

The system is easy to use, and their Customer Service is excellent, always going the extra mile to resolve any issues swiftly.

Cons

I sometimes face challenges navigating certain parts of the system, but the customer support team is quick and helpful in assisting me.

“eWorks saves the day

Pros

I find it easy to use and make changes, and the support team is always helpful in answering questions and resolving issues.

Cons

So far, I haven't encountered any issues.

“E Works Order for Healhtcare gets and A+

Pros

From the administrative side to the technicians to those submitting work orders, the system is incredibly easy to use.

Cons

Honestly, I've been thoroughly impressed with how accommodating E Work Orders has been in fulfilling any requests I've made. They have been able to meet all my needs.

“EWORKORDERS REVIEW

Pros

Whether managing general work orders, PM, assets, or tracking, the system is easy to use. We love the entire system, having used it for 14 years. It surpasses any other CMMS software I've encountered.

Cons

I genuinely have no complaints about eWork Orders. If there's ever a problem or a feature I want to add, their tech support is absolutely outstanding.

“Dependable Customer Service

Pros

Customer service is prompt and reliable. The pricing is competitive, and reporting tools can be tailored to my preferences.

Cons

The settings on the backend can be a little challenging to navigate.

“eWorkOrders - a very good CMMS and a good value

Pros

I can easily import and upload information. Being a cloud-based solution, I can access eWorkOrders from anywhere. The Work Request portal allows anyone to enter a request. The online training modules and checklist capabilities are excellent for tracking inspections, and the query and reporting options are very responsive.

Cons

The initial PM setup was somewhat confusing, particularly when it came to assigning assets to the PM. However, the online training video has been improved to simplify the process and enhance comprehension.

“Very Intuitive and Snappy Work Order System

Pros

The system is quick, efficient, and intuitive. My favorite part is the reports; I can get custom reports made with just a phone call.

Cons

It doesn't work well for tracking fleet vehicle mileage and parts.

“Best product available for the money

Pros

Creating and monitoring work orders is intuitive and valuable. The ability to verify completed work and parts used is priceless. The inventory and purchase orders are also intuitive, allowing me to track on-hand inventory and its flow effectively.

Cons

The system should include the ability to accurately account for received items when dealing with incomplete shipments and entering purchase orders. Currently, there is no provision for partial item counts (e.g., Received 2 of 3) on the purchase order record in the case of a partial receipt. However...

“eWorkOrder Review

Pros

The software was almost plug-and-play for me. We spent about a month uploading our assets and PM procedures, and once the checklists and PMs were set up, we were fully operational.

Cons

It would be ideal if it had an interface with our ERP software. Unfortunately, our ERP software is quite outdated. Having that integration would have increased the likelihood of us adding the purchasing module to our package.

“A Chevy Corvette in a Ford Focus package

Pros

This software is easy to use and covers all our needs. It runs our business flawlessly and offers great value for the cost. The initial setup and implementation were super fast, and customer support quickly resolved any questions. Even if price was no object, I would still use eWorkOrders. I have customized it without issue and regularly train new people. Fantastic software and customer service!

Cons

There are very few drawbacks. I would suggest incorporating a picture and document function into the original package, with the option to charge for additional storage beyond a certain limit. It would also be beneficial to have a color option for text in the work order, allowing for highlighting or bolding important information. Furthermore, adding a lock function to the notes would prevent unauthorized changes to notes and dates, serving as a safeguard. That's about it.

“Why choose eWorkOrders? It's the best one I found!

Pros

I find it very easy to use. After trying three major CMMS software systems, this is the best one by far. I've been using it since mid-2015. Their customer support is great, with hundreds of reports to choose from, and they will build custom reports if needed.

Cons

Surprisingly, I can't find any issues with their product. I utilize a combination of standard reports, custom reports, and extensive data manipulation once I extract the data from the database (e.g., downloading data in Excel format, sorting, pivoting, graphing, and generating PDF reports).

“Most Cost Effective and Easy to use CMMS on the Market

Pros

I appreciate the ability to create multiple workflows and GMP features, along with extensive self-administration capabilities and no hidden costs.

Cons

I can't say anything negative! If I had to choose one thing, it would be the inability to replace their logo with my company's logo. Currently, both logos are displayed on the working pages.

“Non-Profit Review

Pros

We love the flexibility and power of eWorkOrders. Once the system is set up, detailed work orders are automatically generated. Additionally, as work orders are completed, new ones can be created to address any unfinished items. The software facilitates excellent communication in our decentralized organization, ensuring timely completion and quality products for our customers.

Cons

The initial setup took longer than expected.

“Great System

Pros

I can keep all my information in one place, making it easy to track.

Cons

It would be helpful to have more fields available in the work order form when accessed by customers.

“A great product

Pros

This is a great product for mid-sized facilities management. I've used it at two different organizations and have been very satisfied with both the product and their support.

Cons

Due to the extensive configurability of the database, it's beneficial to have a good understanding of the user's expectations before setting up the program. Support from the developer was crucial in this regard.

“Easy to use, easy for control and easy data retrieval

Pros

The cloud-based application runs on every device, offering easy and flexible reporting. I can save documentation in the cloud and expand tasks beyond maintenance, such as sanitation.

Cons

Some of the reports couldn't be directly exported to PDF; I had to save them as PDFs, but it's not a major issue.