Last Updated
Overview
FacilityBot transforms facility management by combining AI efficiency with everyday messaging tools, eliminating the need for multiple apps. While customization options may require initial setup, the payoff in responsiveness and transparency is worth it. It’s a great pick for businesses that value clear communication and proactive maintenance.
Overall Rating
Based on 13 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
8%
Negative
0%
Starting Price
Custom
FacilityBot Specifications
- Work Order Management
- Maintenance Logs
- Incident Management
- Dashboards
What Is FacilityBot?
FacilityBot is an AI-powered Computerized Maintenance Management System (CMMS) designed for businesses of any scale seeking to enhance operational efficiency. The platform streamlines facility management by enabling seamless fault reporting through common messaging applications, eliminating the need for separate apps. It also digitizes preventive maintenance schedules, replacing paper-based checklists with a centralized tracking portal. These features help organizations reduce maintenance delays, improve communication, and provide better experience for both tenants and staff.
FacilityBot Pricing
Businesses can choose from the following FacilityBot price plans:
- Basic – SGD 720/month
- Professional - SGD 1500/month
- Plus - SGD 3000/month
Disclaimer: The pricing is subject to change.
FacilityBot Integrations
The software supports integration with multiple systems and platforms, such as:
- Line
- Microsoft Dynamics 365
- Google Chat
- Facebook Messenger
Who Is FacilityBot For?
FacilityBot is ideal for a wide range of industries and sectors, including:
- Real estate
- Education
- Retail
- Professional services
- Hospitality
Is FacilityBot Right For You?
FacilityBot is an excellent fit for organizations that prioritize communication and user experience in their facility management strategy. Its standout feature is the ‘messaging-first’ approach, which dramatically lowers the barrier for occupants to report issues and interact with management services, leading to higher engagement and faster resolutions.
The platform has received the Outstanding Technology Solution Provider Award from the Singapore International Facility Management Association (SIFMA), underscoring its innovation and quality.
Still doubtful if FacilityBot is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
FacilityBot Features
Fault Reporting
FacilityBot simplifies the process of reporting issues by allowing building occupants to submit tickets directly through messaging apps they already use, such as Slack or WhatsApp. This system automates alerts and assignments, ensuring requests are routed to the correct personnel instantly.
Preventive Maintenance
This feature enables managers to digitize and schedule all recurring maintenance tasks, effectively eliminating paper checklists. All preventive maintenance activities and their completion histories are tracked within a single, accessible portal, providing a comprehensive audit trail and ensuring compliance.
Asset Management
Users can import their complete asset registry into the system to monitor fault reports and maintenance histories for each piece of equipment. The platform generates unique QR codes for assets, which technicians can scan using the mobile app to access history instantly.
Facility And Room Booking
FacilityBot prevents scheduling conflicts by enabling users to book shared facilities, meeting rooms, or equipment directly through the chatbot interface. The system provides real-time availability, simplifying the reservation process for all building occupants and ensuring optimal space utilization.
Pros And Cons of FacilityBot
Pros
Streamlined operations through synchronized system components
One-stop solution for facilities, asset, and visitor management
Instant fault reporting via chatbots
Cons
Targeted campaigns to existing users only
Requires training to set up initially
FacilityBot Reviews
Total 13 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars31%
3
Stars8%
2
Stars0%
1
Stars0%
Share your experience
Transportation/ Trucking/ Railroad, 500+ employees
“smart automation for facilities”
Pros
FacilityBot has been really effective for handling facility issues thanks to its strong automation and real-time tracking. The centralized dashboard keeps everything in one place and the fast notifications help teams stay aligned and coordinate much more efficiently.
Cons
The platform works well overall but some of the reports and analytics still feel a bit limited in detail. On top of that, connecting it with other internal systems can sometimes take manual work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Transportation/ Trucking/ Railroad, 500+ employees
“all-in-one facilities powerhouse”
Pros
It has been a complete solution for our facilities management needs, covering asset management, asset tracking, visitor management and several other important features all in one place.
Cons
Pricing plans are a bit higher than we expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
“attendance and fault reporting delight”
Pros
Using FacilityBot has been a really positive experience, whether it's marking attendance through live location or reporting a fault directly through Telegram or WhatsApp. Those features make everyday tasks feel very convenient.
Cons
It is a bit expensive though I'd still say it's worth the cost. At first, getting familiar with all the features takes a little time but once everything clicks, using it becomes very simple.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Frequently Asked Questions
Does FacilityBot offer an API?
Yes, it offers API access.
What level of support does FacilityBot offer?
FacilityBot offers support via email and phone.
Does FacilityBot offer a mobile app?
Yes, FacilityBot software offers a companion mobile app for both Android and iOS devices.
What types of pricing plans does FacilityBot offer?
The vendor offers multiple price plans, including Basic (SGD 720/month), Professional (SGD 1500/month), and Plus (SGD 3000/month). Get in touch for a tailored FacilityBot cost estimate.
What languages does FacilityBot support?
FacilityBot's chatbot is primarily available in 109 languages, including English, Spanish, and Chinese, allowing it to communicate with users in their preferred language.
What other apps does FacilityBot integrate with?
FacilityBot integrates with a wide range of applications, including WhatsApp, Line, Google Chat, Facebook Messenger, and Microsoft Dynamics.
Who are the typical users of FacilityBot?
Typical users who benefit from FacilityBot features include businesses across various industries and sectors, such as real estate, education, professional services, and retail.