Last Updated
Overview
FacilityONE is an enterprise operations solution that simplifies complex facility management through proprietary interactive digital blueprints. While the initial setup can be time-consuming due to the system depth, it excels at centralizing fragmented data and enabling clear visual asset tracking for more efficient facility operations.
Overall Rating
Based on 24 users reviews
4.8
Rating Distribution
Positive
96%
Neutral
4%
Negative
0%
Starting Price
Custom
FacilityONE Specifications
- Work Order Management
- Facilities Maintenance
- Mobile Access
- Asset Management
What Is FacilityONE?
FacilityONE is a cloud-based enterprise operations solution designed to move facility management beyond traditional Computerized Maintenance Management Systems (CMMS). It transforms fragmented facility data into a centralized, easily accessible state using interactive floor plans (F1 MAPS). The software provides comprehensive tools for work order management, preventive maintenance, capital planning, and real-time data analytics, helping organizations manage assets, mitigate risk, and enhance operational efficiency.
FacilityONE Pricing
FacilityONE Integrations
The vendor has not mentioned any information regarding the software's third-party integration.
Who Is FacilityONE For?
FacilityONE is ideal for professionals in the following industries:
- Healthcare
- Education
- Corporate facilities
- Senior living
- Arts and sciences
- Government and public sector
Is FacilityONE Right For You?
FacilityONE provides an enterprise-level platform that transcends standard CMMS by integrating operational data directly with interactive floor plans, F1 MAPS. This visual approach to asset management minimizes risks, extends asset lifecycles, and supports predictive decision making, ensuring a strategic return on investment. The company guarantees exceptional support with a 24/7/365 client support team and maintains a high client renewal rate of 99.4%.
Still not sure about FacilityONE? Contact our support team at (661) 384-7070 for further guidance.
FacilityONE Features
Interactive Blueprints
This proprietary F1 MAPS system visually maps all critical asset data and infrastructure directly onto the facility's floor plans. The interactive blueprints provide staff with instant, real-time contextual information on any asset location and status, which is vital for accelerating emergency response and ensuring accurate asset tracking across the property.
Work Order Management
The core maintenance solution streamlines the entire lifecycle of work requests, encompassing scheduling, assignment, prioritization, and tracking of both preventive and reactive maintenance tasks. This ensures maintenance teams can access and update task progress instantly via mobile devices, significantly improving response times and maintaining operational efficiency throughout the facility.
Business Intelligence
This powerful module delivers comprehensive data analytics through customizable dashboards and reporting tools for precise operational oversight. Facility managers can analyze key performance indicators KPIs such as maintenance costs, resource utilization, and asset lifecycle data, thereby enabling informed, strategic decision-making to continually optimize facility performance and process efficiency.
Capital Planning
The long-term planning feature facilitates the strategic evaluation and effective prioritization of future capital expenditure on CapEx projects. This process helps organizations accurately predict upcoming equipment replacement costs and ensure that financial resources are efficiently allocated, which is crucial for maximizing asset longevity and supporting sustainable infrastructure growth over the long term.
Client Support
FacilityONE features dedicated client support services to ensure continuous operational continuity with guaranteed 24/7/365 availability via phone and email. The F1 SUCCESS team provides full turnkey implementation services, comprehensive training, and ongoing technical assistance, which contribute to the company's notable 99.4 percent client renewal rate and maximizes system uptime.
Pros And Cons of FacilityONE
Pros
Uses interactive blueprints for visual work order tracking
Integrates all facility-related, fragmented data points easily
User-friendly interface is simple for new staff to adopt quickly
Cons
Navigation improvements in new updates can cause temporary frustration
Services and solutions are tailored to a specific set of industries
FacilityONE Reviews
Total 24 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars17%
3
Stars4%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 500+ employees
“everything right at hand”
Pros
Getting around the software feels very simple and just about everything I need is right at my fingertips.
Cons
One thing that's still missing is a way to track inventory or monitor expenses for a specific piece of equipment which would help a lot when deciding whether it makes more sense to repair or replace it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospital & Health Care, 500+ employees
“Fantastic support and navigation”
Pros
Navigating is very simple and the customer support team has been amazing whenever help is needed.
Cons
setting up reports can be a bit tricky without help from support although they've been excellent every time I've reached out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hospital & Health Care, 11-50 employees
“Smart floor plans for work orders”
Pros
Everything connects directly to the smart floor plans which makes handling our work orders much more simple and efficient.
Cons
My only regret is that we didn't start using this system much earlier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does FacilityONE support?
FacilityONE primarily supports English.
Does FacilityONE have a mobile app?
FacilityONE's solutions are accessible on mobile devices with internet access, but it does not have a dedicated mobile app.
What level of support does FacilityONE offer?
FacilityONE offers unlimited support, ensuring that your team has access to assistance whenever needed. Their client support team is available 24/7/365 via phone and email, with an average response time of 2 minutes.
Who are the typical users of FacilityONE?
FacilityONE software is designed for healthcare, education, corporate facilities, senior living, arts and sciences, and the government and public sector, providing tools to streamline facility management and maintenance operations.
What types of pricing plans does FacilityONE offer?
FacilityONE offers custom quote-based pricing that includes unlimited users, work orders, and equipment, allowing organizations to scale without additional per-user fees. Contact us to get a FacilityONE cost quote.
Does FacilityONE offer an API?
Yes, FacilityONE offers an API.
What other apps does FacilityONE integrate with?
The vendor has not provided specific information about third-party integrations.