FlowPath

FlowPath Reviews

Total 51 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

75%

4

Stars

25%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D
Derek

Nonprofits, 101-500 employees

More than a year

5.0

“Meeting needs and more..”

Pros

Since partnering with FlowPath, we've been impressed with their commitment to improvement and responsiveness to user feedback. They treat us as valued partners rather than just clients, and they've always been responsive to our needs and suggestions.

Cons

Adjusting to software improvements does take some time, as with any software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Bryan

Education, 500+ employees

Less than a year

4.0

“FlowPath review”

Pros

Tracking work orders is effortless with FlowPath. Both end-users can access real-time shared information seamlessly.

Cons

It would be advantageous to have a better notification system for administrators to know when someone adds to a work order without having to tag them directly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

O
Olivia

Education, 101-500 employees

Less than a year

5.0

“FlowPath Easement & Tracking”

Pros

FlowPath is easy to learn and implement across our school district for managing work orders. The breakdown reports and ability to create spreadsheets are invaluable.

Cons

The custom dashboard view tends to load data slowly and experiences delays.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
jacob

Construction, 51-100 employees

Less than a year

5.0

“awesome”

Pros

It's very Simple to use; they make it easy to print work orders and submit new ones.

Cons

Lack of a mobile app and the inability to delete work orders once completed are notable drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Robin

Education, 51-100 employees

Less than 6 months

5.0

“GO WITH THE FLOWpath”

Pros

The site is intuitive and easy to navigate. It simplifies tracking progress and keeping up with completed jobs.

Cons

I'm thoroughly pleased with everything about this software. It's effortless to navigate and track job statuses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Hospitality, 101-500 employees

Less than a year

5.0

“A happy replacement”

Pros

FlowPath is Simple to navigate, especially when I'm on the move. It replaced traditional paper work orders, significantly boosting our productivity.

Cons

Transitioning to FlowPath from our previous software had its learning curves. The staff helped clarify everything and even tweaked the software to enhance its usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Craig

Education, 500+ employees

More than a year

4.0

“FlowPath”

Pros

This software can be customized to fit our requirements perfectly, and the support team is exceptional. It's also very cost-effective compared to our previous system.

Cons

It seems relatively new, so sometimes I feel like I'm part of the research and development team.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S
Susan

IT, 500+ employees

More than a year

5.0

“Clean dashboard and friendly service!”

Pros

After a bit of trial and error, the product integrates seamlessly into our daily operations. What stands out most is the outstanding customer service as they really understand their product and are enthusiastic about suggestions and requests!

Cons

The most challenging part for me was remembering where everything was located on the tabs, sometimes it's not where you expect it to be (at least not in my mind!).

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dennis

Education, 11-50 employees

Less than 6 months

4.0

“A this is a workers friend”

Pros

The capability to upload images has been incredibly useful.

Cons

So far, I haven't found anything that I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C
Craig

Hospitality, 500+ employees

Less than a year

4.0

“Building Services Review”

Pros

Managing assets and setting up QR codes has been a breeze.

Cons

Integrating was Simple. Eventually, I hope there's an "App" available for staff to download onto our devices for quicker access.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D
Diane

Education, 101-500 employees

Less than a year

5.0

“Best Operations Move We Have Made”

Pros

What sold us on FlowPath is its simplicity for end users. Employees can easily text in issues or concerns anytime, rather than waiting to access a computer. This ensures work orders are promptly submitted and issues are resolved quickly.

Cons

There are a few minor areas where the organization of settings and associated icons could be more intuitive, but these are small matters that don't affect regular use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jerry

Retail, 1-10 employees

Less than 6 months

4.0

“User evaluation”

Pros

The product is well-designed and performs admirably. Its ease of use and ability to communicate with all parties involved simultaneously make it very convenient.

Cons

I haven't used it long enough to encounter any issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

T
Todd

Education, 101-500 employees

Less than 6 months

4.0

“FlowPath Review”

Pros

FlowPath is seamless across multiple devices including computers, phones, iPads, etc. Creating a work order with options like text, email, or QR code is incredibly simple.

Cons

Most submission pages have an autosave feature, which is helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

B
Brooke

Education, 101-500 employees

Less than a year

5.0

“FlowPath makes life easier”

Pros

Transitioning to FlowPath was smooth with minimal time investment to get started. The interface's simplicity and convenience were key factors in our decision to choose FlowPath.

Cons

I haven't identified any drawbacks of FlowPath thus far. We're extremely satisfied with this product and the support we've received.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jessica

Education, 500+ employees

Less than a year

5.0

“Useful Product”

Pros

This product is intuitive, accommodating employees with varying levels of tech expertise. The customer service experience has been excellent.

Cons

We're building and learning as we go, but we always like the support from the FlowPath team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Buddy

Veterinary, 500+ employees

Less than 6 months

5.0

“Could not ask for a better Team/Product”

Pros

Integration, ease of use, and communication capabilities are top-notch.

Cons

Currently, I have no issues to report. It's hard to find faults when the team is so supportive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Keith

Engineering, 500+ employees

Less than a year

5.0

“Flow Path Review”

Pros

It's easy to use, and we like how it's tailored specifically to our needs.

Cons

The Home Screen feels a bit cluttered. Every time I log in, it doesn't return to where I left off.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

M
Michael

Trucking Accounting, 11-50 employees

More than a year

5.0

“One Year Review”

Pros

FlowPath provides a comprehensive overview of inventory and work orders across multiple markets.

Cons

At this point, I can't think of any cons. This platform has provided me with the tools I need to maintain a high-level overview of our market's inventory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ronnie

Hospitality, 500+ employees

Less than 6 months

5.0

“Amazing Software and Support!!”

Pros

It's extremely intuitive and Simple!

Cons

I have absolutely no complaints about FlowPath!!!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jason

Government Administration, 500+ employees

Less than 6 months

5.0

“FlowPath for the WIN”

Pros

FlowPath is the first maintenance software used in our county. It's very easy to upload equipment and inventory data and provides an excellent way to track work orders. It's truly user-friendly.

Cons

So far, we haven't encountered any issues with the software. Any problems that have arisen have been promptly addressed by their customer care team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10