FlowPath Reviews
Total 51 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars75%
4
Stars25%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Derek
Non-Profit Organization Management, 101-500 employees
More than a year
“Meeting needs and more..
Pros
Since partnering with FlowPath, we've been impressed with their commitment to improvement and responsiveness to user feedback. They treat us as valued partners rather than just clients, and they've always been responsive to our needs and suggestions.
Cons
Adjusting to software improvements does take some time, as with any software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bryan
Education Management, 500+ employees
Less than a year
“FlowPath review
Pros
Tracking work orders is effortless with FlowPath. Both end-users can access real-time shared information seamlessly.
Cons
It would be advantageous to have a better notification system for administrators to know when someone adds to a work order without having to tag them directly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Olivia
Education Management, 101-500 employees
Less than a year
“FlowPath Easement & Tracking
Pros
FlowPath is easy to learn and implement across our school district for managing work orders. The breakdown reports and ability to create spreadsheets are invaluable.
Cons
The custom dashboard view tends to load data slowly and experiences delays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jacob
Building Materials, 51-100 employees
Less than a year
“awesome
Pros
It's very Simple to use; they make it easy to print work orders and submit new ones.
Cons
Lack of a mobile app and the inability to delete work orders once completed are notable drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Education Management, 51-100 employees
Less than 6 months
“GO WITH THE FLOWpath
Pros
The site is intuitive and easy to navigate. It simplifies tracking progress and keeping up with completed jobs.
Cons
I'm thoroughly pleased with everything about this software. It's effortless to navigate and track job statuses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Hospitality, 101-500 employees
Less than a year
“A happy replacement
Pros
FlowPath is Simple to navigate, especially when I'm on the move. It replaced traditional paper work orders, significantly boosting our productivity.
Cons
Transitioning to FlowPath from our previous software had its learning curves. The staff helped clarify everything and even tweaked the software to enhance its usability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig
Education Management, 500+ employees
More than a year
“FlowPath
Pros
This software can be customized to fit our requirements perfectly, and the support team is exceptional. It's also very cost-effective compared to our previous system.
Cons
It seems relatively new, so sometimes I feel like I'm part of the research and development team.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Susan
Computer Software, 500+ employees
More than a year
“Clean dashboard and friendly service!
Pros
After a bit of trial and error, the product integrates seamlessly into our daily operations. What stands out most is the outstanding customer service as they really understand their product and are enthusiastic about suggestions and requests!
Cons
The most challenging part for me was remembering where everything was located on the tabs, sometimes it's not where you expect it to be (at least not in my mind!).
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dennis
Education Management, 11-50 employees
Less than 6 months
“A this is a workers friend
Pros
The capability to upload images has been incredibly useful.
Cons
So far, I haven't found anything that I dislike about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Craig
Hospitality, 500+ employees
Less than a year
“Building Services Review
Pros
Managing assets and setting up QR codes has been a breeze.
Cons
Integrating was Simple. Eventually, I hope there's an "App" available for staff to download onto our devices for quicker access.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Diane
Education Management, 101-500 employees
Less than a year
“Best Operations Move We Have Made
Pros
What sold us on FlowPath is its simplicity for end users. Employees can easily text in issues or concerns anytime, rather than waiting to access a computer. This ensures work orders are promptly submitted and issues are resolved quickly.
Cons
There are a few minor areas where the organization of settings and associated icons could be more intuitive, but these are small matters that don't affect regular use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Retail, 1-10 employees
Less than 6 months
“User evaluation
Pros
The product is well-designed and performs admirably. Its ease of use and ability to communicate with all parties involved simultaneously make it very convenient.
Cons
I haven't used it long enough to encounter any issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Todd
Education Management, 101-500 employees
Less than 6 months
“FlowPath Review
Pros
FlowPath is seamless across multiple devices including computers, phones, iPads, etc. Creating a work order with options like text, email, or QR code is incredibly simple.
Cons
Most submission pages have an autosave feature, which is helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brooke
Education Management, 101-500 employees
Less than a year
“FlowPath makes life easier
Pros
Transitioning to FlowPath was smooth with minimal time investment to get started. The interface's simplicity and convenience were key factors in our decision to choose FlowPath.
Cons
I haven't identified any drawbacks of FlowPath thus far. We're extremely satisfied with this product and the support we've received.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica
Education Management, 500+ employees
Less than a year
“Useful Product
Pros
This product is intuitive, accommodating employees with varying levels of tech expertise. The customer service experience has been excellent.
Cons
We're building and learning as we go, but we always like the support from the FlowPath team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Buddy
Veterinary, 500+ employees
Less than 6 months
“Could not ask for a better Team/Product
Pros
Integration, ease of use, and communication capabilities are top-notch.
Cons
Currently, I have no issues to report. It's hard to find faults when the team is so supportive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Keith
Mechanical or Industrial Engineering, 500+ employees
Less than a year
“Flow Path Review
Pros
It's easy to use, and we like how it's tailored specifically to our needs.
Cons
The Home Screen feels a bit cluttered. Every time I log in, it doesn't return to where I left off.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Michael
Transportation/Trucking/Railroad, 11-50 employees
More than a year
“One Year Review
Pros
FlowPath provides a comprehensive overview of inventory and work orders across multiple markets.
Cons
At this point, I can't think of any cons. This platform has provided me with the tools I need to maintain a high-level overview of our market's inventory.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronnie
Hospitality, 500+ employees
Less than 6 months
“Amazing Software and Support!!
Pros
It's extremely intuitive and Simple!
Cons
I have absolutely no complaints about FlowPath!!!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Government Administration, 500+ employees
Less than 6 months
“FlowPath for the WIN
Pros
FlowPath is the first maintenance software used in our county. It's very easy to upload equipment and inventory data and provides an excellent way to track work orders. It's truly user-friendly.
Cons
So far, we haven't encountered any issues with the software. Any problems that have arisen have been promptly addressed by their customer care team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10