FlowPath

Huge WIN for our organization!!!!

Pros

It's really intuitive, consolidates all information, and offers excellent customization options.

Cons

I haven't encountered any issues yet! I've used several different applications before, and this one stands out as the best.

Best tool in the toolbox

Pros

FlowPath is accessible from any device with internet connectivity. There's no need to purchase an app; it's always with you on your phone.

Cons

Embracing change can be challenging, but the similarities and convenience of FlowPath far outweighed any concerns about switching. I was particularly worried about losing our 67,000 work orders from the previous system, but they're all intact and easily accessible.

A Fantastic All-up CMMS

Pros

The team is agile, the interface is intuitive, work structure options are flexible, and it's Simple to use and teach!

Cons

None at all; this product is truly fantastic!

Professional Service

Pros

The system is incredibly user-friendly, packed with features, and backed by exceptional support.

Cons

No issues at all; FlowPath meets all our needs perfectly.

Great product and exceptional staff

Pros

The ease of use and the high level of support from the FlowPath team are remarkable.

Cons

While there are a few features I'd like to see added, I like that they are continuously improving the product.

Great system, better customer service!

Pros

This product is extremely Simple, and they've been prompt in adding necessary features. The team is incredibly responsive whenever we have questions or need something.

Cons

It would be beneficial to have more control over which notes are sent to specific users.

New User of FlowPath, if you are looking for a simple cost affective management program . this is it

Pros

We primarily use FlowPath for managing work orders. It works seamlessly on phones and tablets; we opted for tablets for our maintenance technicians. It's uncomplicated.

Cons

I frequently interact with Customer Support and typically receive responses within minutes via chat. The only drawback is the loading time of the dashboards, but I know they are actively working on improving this. Additionally, having an extra column for assigned Work Orders that haven't been scheduled yet would be helpful.

FlowPath (A great improvement)

Pros

FlowPath is user-friendly, and we're enjoying all its features. Currently, we're focusing on work orders and events, which are our favorites.

Cons

We're collaborating closely with the FlowPath team to ensure our applications meet our requirements. They've been excellent in suggesting improvements or creating new solutions. Currently, our main focus is on enhancing the report printing capabilities to better suit the needs of our directors.

Strong facilities management software, outstanding support

Pros

FlowPath support is unmatched. They respond immediately and are willing to go the extra mile to accommodate all our needs. The software has streamlined our facilities management process; staff find work orders easy to use and monitor, and almost everything can be customized to fit our requirements. The reporting module is excellent and has become a valuable resource for our board.

Cons

Our main challenges were with the events module, largely due to the complexity of our organizational needs. We struggled to integrate the custom event request form and find an efficient way to manage group event requests.

FlowPath = Accountability

Pros

I like how quickly you can integrate FlowPath into daily operations. Tracking is the biggest benefit for me; I love analyzing the data and understanding what it signifies. Numbers are objective, and with FlowPath, I can easily track productivity and identify areas needing attention.

Cons

When I first started using FlowPath, there were some tracking features I wanted that weren't available. However, the proactive approach of FlowPath in gathering client feedback and implementing new features with updates has resolved most of my initial concerns. They truly listen to user input and act upon it, which is commendable.