FlowPath Reviews

“Huge WIN for our organization!!!!

Pros

It's really intuitive, consolidates all information, and offers excellent customization options.

Cons

I haven't encountered any issues yet! I've used several different applications before, and this one stands out as the best.

“Best tool in the toolbox

Pros

FlowPath is accessible from any device with internet connectivity. There's no need to purchase an app; it's always with you on your phone.

Cons

Embracing change can be challenging, but the similarities and convenience of FlowPath far outweighed any concerns about switching. I was particularly worried about losing our 67,000 work orders from the previous system, but they're all intact and easily accessible.

“A Fantastic All-up CMMS

Pros

The team is agile, the interface is intuitive, work structure options are flexible, and it's Simple to use and teach!

Cons

None at all; this product is truly fantastic!

“Professional Service

Pros

The system is incredibly user-friendly, packed with features, and backed by exceptional support.

Cons

No issues at all; FlowPath meets all our needs perfectly.

“Great product and exceptional staff

Pros

The ease of use and the high level of support from the FlowPath team are remarkable.

Cons

While there are a few features I'd like to see added, I like that they are continuously improving the product.

“Great system, better customer service!

Pros

This product is extremely Simple, and they've been prompt in adding necessary features. The team is incredibly responsive whenever we have questions or need something.

Cons

It would be beneficial to have more control over which notes are sent to specific users.

“New User of FlowPath, if you are looking for a simple cost affective management program . this is it

Pros

We primarily use FlowPath for managing work orders. It works seamlessly on phones and tablets; we opted for tablets for our maintenance technicians. It's uncomplicated.

Cons

I frequently interact with Customer Support and typically receive responses within minutes via chat. The only drawback is the loading time of the dashboards, but I know they are actively working on improving this. Additionally, having an extra column for assigned Work Orders that haven't been scheduled yet would be helpful.

“FlowPath (A great improvement)

Pros

FlowPath is user-friendly, and we're enjoying all its features. Currently, we're focusing on work orders and events, which are our favorites.

Cons

We're collaborating closely with the FlowPath team to ensure our applications meet our requirements. They've been excellent in suggesting improvements or creating new solutions. Currently, our main focus is on enhancing the report printing capabilities to better suit the needs of our directors.

“Strong facilities management software, outstanding support

Pros

FlowPath support is unmatched. They respond immediately and are willing to go the extra mile to accommodate all our needs. The software has streamlined our facilities management process; staff find work orders easy to use and monitor, and almost everything can be customized to fit our requirements. The reporting module is excellent and has become a valuable resource for our board.

Cons

Our main challenges were with the events module, largely due to the complexity of our organizational needs. We struggled to integrate the custom event request form and find an efficient way to manage group event requests.

“FlowPath = Accountability

Pros

I like how quickly you can integrate FlowPath into daily operations. Tracking is the biggest benefit for me; I love analyzing the data and understanding what it signifies. Numbers are objective, and with FlowPath, I can easily track productivity and identify areas needing attention.

Cons

When I first started using FlowPath, there were some tracking features I wanted that weren't available. However, the proactive approach of FlowPath in gathering client feedback and implementing new features with updates has resolved most of my initial concerns. They truly listen to user input and act upon it, which is commendable.

“FlowPath Review

Pros

I've only used the program once to submit a work order for a light repair at my school. The process was Simple.

Cons

I didn't encounter any issues; submitting the work order was Simple.

“Great tool for easy-to-use bikeshare maintenance

Pros

The platform is very intuitive with clean, simple interfaces. Customization options are practical, and it's easy to track patterns, trends, and find specific information.

Cons

It would be beneficial to have a more user-friendly interface for inventory tracking and additional customization options for PM scheduling.

“Very Helpful Software

Pros

FlowPath is fantastic for managing maintenance issues in my facility. It provides a clear overview of tasks and helps me stay organized. Automated work orders are especially useful for routine maintenance reminders.

Cons

I faced some challenges initially with uploading invoices, but I believe it was mostly a matter of learning the correct process.

“We are much more organized thanks to FlowPath

Pros

FlowPath has improved our responsiveness to maintenance requests, enhanced communication, and improved our understanding of maintenance issues across the board.

Cons

Adopting this platform was quite smooth; I have no complaints thus far.

“Good

Pros

I like being able to access work order scheduling on my mobile phone; it's convenient and keeps me informed on the go.

Cons

In my experience, I haven't encountered any issues with this program. It's significantly more efficient than the previous software I used.

“Hello Flowpath

Pros

It's user-friendly, and the customer service is exceptional.

Cons

I would like the ability to print batch work orders by employee and receive email notifications once the work orders are completed by technicians.

“Flowpath is robust and easy to use!

Pros

It effectively tracks assets and manages parts inventory.

Cons

Improving the dashboard functionality would be helpful; I'd like to see work orders listed by asset number.

“overall good experience

Pros

I like how easy it is to share tasks, lists, and comments with team members. This feature allows me to manage my team efficiently, even when I'm not physically present.

Cons

Occasionally, work orders are mistakenly sent to other facility managers within the company.

“This software is very easy and convenient.

Pros

FlowPath is incredibly user-friendly and convenient for our company. It greatly facilitates communication and outreach to all stakeholders.

Cons

The reporting features pose some challenges for our fiscal services department in accurately depicting billable items and project expenses. Our state's stringent requirements necessitate specific reporting formats that no software, including this one, can fully accommodate. Nonetheless, it fulfills its purpose.

“Easy peas maintenance scheduling

Pros

Working in a school, FlowPath simplifies scheduling maintenance needs county-wide. I input building-specific requirements, and the county dispatches the necessary personnel.

Cons

Simplifying the process of downloading basic information for checks on completed or in-progress work orders would be beneficial. We often only need key details rather than the entire Excel spreadsheet.