FlowPath Reviews

“Huge WIN for our organization!!!!”

Pros

It's really intuitive, consolidates all information, and offers excellent customization options.

Cons

I haven't encountered any issues yet! I've used several different applications before, and this one stands out as the best.

“Best tool in the toolbox”

Pros

FlowPath is accessible from any device with internet connectivity. There's no need to purchase an app; it's always with you on your phone.

Cons

Embracing change can be challenging, but the similarities and convenience of FlowPath far outweighed any concerns about switching. I was particularly worried about losing our 67,000 work orders from the previous system, but they're all intact and easily accessible.

“A Fantastic All-up CMMS”

Pros

The team is agile, the interface is intuitive, work structure options are flexible, and it's Simple to use and teach!

Cons

None at all; this product is truly fantastic!

“Professional Service”

Pros

The system is incredibly user-friendly, packed with features, and backed by exceptional support.

Cons

No issues at all; FlowPath meets all our needs perfectly.

“Great product and exceptional staff”

Pros

The ease of use and the high level of support from the FlowPath team are remarkable.

Cons

While there are a few features I'd like to see added, I like that they are continuously improving the product.

“Great system, better customer service!”

Pros

This product is extremely Simple, and they've been prompt in adding necessary features. The team is incredibly responsive whenever we have questions or need something.

Cons

It would be beneficial to have more control over which notes are sent to specific users.

“New User of FlowPath, if you are looking for a simple cost affective management program . this is it”

Pros

We primarily use FlowPath for managing work orders. It works seamlessly on phones and tablets; we opted for tablets for our maintenance technicians. It's uncomplicated.

Cons

I frequently interact with Customer Support and typically receive responses within minutes via chat. The only drawback is the loading time of the dashboards, but I know they are actively working on improving this. Additionally, having an extra column for assigned Work Orders that haven't been scheduled yet would be helpful.

“FlowPath (A great improvement)”

Pros

FlowPath is user-friendly, and we're enjoying all its features. Currently, we're focusing on work orders and events, which are our favorites.

Cons

We're collaborating closely with the FlowPath team to ensure our applications meet our requirements. They've been excellent in suggesting improvements or creating new solutions. Currently, our main focus is on enhancing the report printing capabilities to better suit the needs of our directors.

“Strong facilities management software, outstanding support”

Pros

FlowPath support is unmatched. They respond immediately and are willing to go the extra mile to accommodate all our needs. The software has streamlined our facilities management process; staff find work orders easy to use and monitor, and almost everything can be customized to fit our requirements. The reporting module is excellent and has become a valuable resource for our board.

Cons

Our main challenges were with the events module, largely due to the complexity of our organizational needs. We struggled to integrate the custom event request form and find an efficient way to manage group event requests.

“FlowPath = Accountability”

Pros

I like how quickly you can integrate FlowPath into daily operations. Tracking is the biggest benefit for me; I love analyzing the data and understanding what it signifies. Numbers are objective, and with FlowPath, I can easily track productivity and identify areas needing attention.

Cons

When I first started using FlowPath, there were some tracking features I wanted that weren't available. However, the proactive approach of FlowPath in gathering client feedback and implementing new features with updates has resolved most of my initial concerns. They truly listen to user input and act upon it, which is commendable.

“FlowPath Review”

Pros

I've only used the program once to submit a work order for a light repair at my school. The process was Simple.

Cons

I didn't encounter any issues; submitting the work order was Simple.

“Great tool for easy-to-use bikeshare maintenance”

Pros

The platform is very intuitive with clean, simple interfaces. Customization options are practical, and it's easy to track patterns, trends, and find specific information.

Cons

It would be beneficial to have a more user-friendly interface for inventory tracking and additional customization options for PM scheduling.

“Very Helpful Software”

Pros

FlowPath is fantastic for managing maintenance issues in my facility. It provides a clear overview of tasks and helps me stay organized. Automated work orders are especially useful for routine maintenance reminders.

Cons

I faced some challenges initially with uploading invoices, but I believe it was mostly a matter of learning the correct process.

“We are much more organized thanks to FlowPath”

Pros

FlowPath has improved our responsiveness to maintenance requests, enhanced communication, and improved our understanding of maintenance issues across the board.

Cons

Adopting this platform was quite smooth; I have no complaints thus far.

“Good”

Pros

I like being able to access work order scheduling on my mobile phone; it's convenient and keeps me informed on the go.

Cons

In my experience, I haven't encountered any issues with this program. It's significantly more efficient than the previous software I used.

“Hello Flowpath”

Pros

It's user-friendly, and the customer service is exceptional.

Cons

I would like the ability to print batch work orders by employee and receive email notifications once the work orders are completed by technicians.

“Flowpath is robust and easy to use!”

Pros

It effectively tracks assets and manages parts inventory.

Cons

Improving the dashboard functionality would be helpful; I'd like to see work orders listed by asset number.

“overall good experience”

Pros

I like how easy it is to share tasks, lists, and comments with team members. This feature allows me to manage my team efficiently, even when I'm not physically present.

Cons

Occasionally, work orders are mistakenly sent to other facility managers within the company.

“This software is very easy and convenient.”

Pros

FlowPath is incredibly user-friendly and convenient for our company. It greatly facilitates communication and outreach to all stakeholders.

Cons

The reporting features pose some challenges for our fiscal services department in accurately depicting billable items and project expenses. Our state's stringent requirements necessitate specific reporting formats that no software, including this one, can fully accommodate. Nonetheless, it fulfills its purpose.

“Easy peas maintenance scheduling”

Pros

Working in a school, FlowPath simplifies scheduling maintenance needs county-wide. I input building-specific requirements, and the county dispatches the necessary personnel.

Cons

Simplifying the process of downloading basic information for checks on completed or in-progress work orders would be beneficial. We often only need key details rather than the entire Excel spreadsheet.

“Meeting needs and more..”

Pros

Since partnering with FlowPath, we've been impressed with their commitment to improvement and responsiveness to user feedback. They treat us as valued partners rather than just clients, and they've always been responsive to our needs and suggestions.

Cons

Adjusting to software improvements does take some time, as with any software.

“FlowPath review”

Pros

Tracking work orders is effortless with FlowPath. Both end-users can access real-time shared information seamlessly.

Cons

It would be advantageous to have a better notification system for administrators to know when someone adds to a work order without having to tag them directly.

“FlowPath Easement & Tracking”

Pros

FlowPath is easy to learn and implement across our school district for managing work orders. The breakdown reports and ability to create spreadsheets are invaluable.

Cons

The custom dashboard view tends to load data slowly and experiences delays.

“awesome”

Pros

It's very Simple to use; they make it easy to print work orders and submit new ones.

Cons

Lack of a mobile app and the inability to delete work orders once completed are notable drawbacks.

“GO WITH THE FLOWpath”

Pros

The site is intuitive and easy to navigate. It simplifies tracking progress and keeping up with completed jobs.

Cons

I'm thoroughly pleased with everything about this software. It's effortless to navigate and track job statuses.

“A happy replacement”

Pros

FlowPath is Simple to navigate, especially when I'm on the move. It replaced traditional paper work orders, significantly boosting our productivity.

Cons

Transitioning to FlowPath from our previous software had its learning curves. The staff helped clarify everything and even tweaked the software to enhance its usability.

“FlowPath”

Pros

This software can be customized to fit our requirements perfectly, and the support team is exceptional. It's also very cost-effective compared to our previous system.

Cons

It seems relatively new, so sometimes I feel like I'm part of the research and development team.

“Clean dashboard and friendly service!”

Pros

After a bit of trial and error, the product integrates seamlessly into our daily operations. What stands out most is the outstanding customer service as they really understand their product and are enthusiastic about suggestions and requests!

Cons

The most challenging part for me was remembering where everything was located on the tabs, sometimes it's not where you expect it to be (at least not in my mind!).

“A this is a workers friend”

Pros

The capability to upload images has been incredibly useful.

Cons

So far, I haven't found anything that I dislike about this software.

“Building Services Review”

Pros

Managing assets and setting up QR codes has been a breeze.

Cons

Integrating was Simple. Eventually, I hope there's an "App" available for staff to download onto our devices for quicker access.

“Best Operations Move We Have Made”

Pros

What sold us on FlowPath is its simplicity for end users. Employees can easily text in issues or concerns anytime, rather than waiting to access a computer. This ensures work orders are promptly submitted and issues are resolved quickly.

Cons

There are a few minor areas where the organization of settings and associated icons could be more intuitive, but these are small matters that don't affect regular use.

“User evaluation”

Pros

The product is well-designed and performs admirably. Its ease of use and ability to communicate with all parties involved simultaneously make it very convenient.

Cons

I haven't used it long enough to encounter any issues.

“FlowPath Review”

Pros

FlowPath is seamless across multiple devices including computers, phones, iPads, etc. Creating a work order with options like text, email, or QR code is incredibly simple.

Cons

Most submission pages have an autosave feature, which is helpful.

“FlowPath makes life easier”

Pros

Transitioning to FlowPath was smooth with minimal time investment to get started. The interface's simplicity and convenience were key factors in our decision to choose FlowPath.

Cons

I haven't identified any drawbacks of FlowPath thus far. We're extremely satisfied with this product and the support we've received.

“Useful Product”

Pros

This product is intuitive, accommodating employees with varying levels of tech expertise. The customer service experience has been excellent.

Cons

We're building and learning as we go, but we always like the support from the FlowPath team.

“Could not ask for a better Team/Product”

Pros

Integration, ease of use, and communication capabilities are top-notch.

Cons

Currently, I have no issues to report. It's hard to find faults when the team is so supportive.

“Flow Path Review”

Pros

It's easy to use, and we like how it's tailored specifically to our needs.

Cons

The Home Screen feels a bit cluttered. Every time I log in, it doesn't return to where I left off.

“One Year Review”

Pros

FlowPath provides a comprehensive overview of inventory and work orders across multiple markets.

Cons

At this point, I can't think of any cons. This platform has provided me with the tools I need to maintain a high-level overview of our market's inventory.

“Amazing Software and Support!!”

Pros

It's extremely intuitive and Simple!

Cons

I have absolutely no complaints about FlowPath!!!

“FlowPath for the WIN”

Pros

FlowPath is the first maintenance software used in our county. It's very easy to upload equipment and inventory data and provides an excellent way to track work orders. It's truly user-friendly.

Cons

So far, we haven't encountered any issues with the software. Any problems that have arisen have been promptly addressed by their customer care team.

“Awesome Product/Platform!!”

Pros

FlowPath has streamlined our work order submission and execution processes. It has given our management team more flexibility and improved communication with vendors and customers.

Cons

There isn't much to dislike; we've encountered minor issues while working with the software, but the tech team has swiftly resolved them.

“Great product!”

Pros

FlowPath has been a game-changer for our company. The software design is intuitive and easy to learn. One of my favorite features is the ability to link images and invoices directly to work orders. Customizing the Table view per user's needs is also a standout feature.

Cons

The only feature I'd like to see added is a room field.

“User Friendly with top tier support.”

Pros

I love how efficient it is to work within the system. Compared to another CMMS platform, there's less clicking and navigating through screens, which suits us much better.

Cons

For us, we essentially need the software to function as both a dispatching system and a CMMS platform. So, there's some functionality lacking in that area. It's not a negative for the software itself but more about how we need to use it.

“Workorder and Equipment management with ease.”

Pros

FlowPath simplifies the work order lifecycle with optional QR code submissions and automatic status updates sent to the submitter. It provides clear tracking of repair statuses and costs, which is unmatched.

Cons

The least favorite field? Why is this required?!? Well, I found a way around it.

“Review”

Pros

I think it would be beneficial to have a feature where jobs can be prioritized differently. Additionally, being able to add photographs of the requested work and completed jobs would be great.

Cons

It would be useful to have some kind of user score tracking.

“Zaxby's Work Orders”

Pros

Implementing FlowPath across 7 restaurants has been smooth and Simple.

Cons

I can't say there's any aspect of the program that we haven't been able to help develop into a platform that integrates seamlessly with our needs.

“Secretary to Admin”

Pros

Submitting work orders is quick and easy. Also it's a simple process.

Cons

I don't have any features that I like less; it's all very intuitive.

“Doing things righ tthe first time”

Pros

I like the excellent customer service support provided by FlowPath. They worked closely with us during setup and made tweaks to the software where possible to meet our specific needs.

Cons

There are still a couple of things we could use that aren't available or developed yet.

“Flowpath from a field tech perspective”

Pros

Once we got used to it, we encountered few issues. The mobile interface for viewing and running tasks (whether on a mobile phone, tablet, or laptop) is consistent and user-friendly. Accessing and reporting are also seamless on mobile devices.

Cons

I would like to see better tracking of sub-equipment beyond just the "parent" category. Equipment may have sub-equipment that doesn't move from one parent to another, and if sub-equipment can be used for multiple parents, there's currently no way to track this.

“Santa Rosa County FlowPath Review”

Pros

Initially, cost savings drove us to choose FlowPath. As we delved deeper into the software, we were impressed by the amazing IT support. The transition for schools and workers from our previous program to FlowPath was seamless and efficient.

Cons

At this stage, the District hasn't encountered any downsides. We're still new to the program.