FMX Reviews

“I Love FMX!

Pros

I genuinely value the simplicity of this software. It doesn't demand extensive training for anyone to navigate it proficiently.

Cons

The level of communication between Facilities and the requester is outstanding. It eliminates the need for verbal communication, reducing errors and improving overall communication.

“Easy to use and organize CMMS

Pros

Logging PMs and work orders as they arise helps maintain an organized workflow. Integrating the different areas of our facility and establishing our system was a simple process. The FMX staff were positive and helpful, promptly resolving any requests or questions I had.

Cons

When modifying the "due date" of work orders, the email notification sent to the instigator fails to mention the specific changes made. It only states that a change has occurred, leading the person who submitted the work order to question the details. It would be helpful to include the specific changes in the email notifications.

“FMX is your 1st step to a streamlined Events Scheduling Program, Maintenance & PM

Pros

Schedule Request and Maintenance Request can be tailored to gather a wealth of information. This saves a significant amount of time that would otherwise be spent on phone calls or emails. We aim to make the schedule request a comprehensive solution for our faculty and staff to request events and capture all the necessary details before moving forward with a BEO.

Cons

I feel that we're missing a few crucial elements essential to our operation, although it's possible that our situation is unique. We often have off-site events that aren't reflected in the FMX calendar, yet they impact our assets. It would be beneficial to have a generic flag or note to indicate these events. As a workaround, we've created our own solution.

“FMX is a game changer!

Pros

The information provided by FMX serves as an excellent tool for bridging the gap between our technicians and employees (requesters). It allows us to effectively acknowledge, track the status of, and complete work orders. Additionally, it proves to be a valuable resource for generating monthly reports, tracking expenses, monitoring work completion, and scheduling preventative maintenance.

Cons

When it comes to managing assets, I would really appreciate the ability to print a map that displays the assets we have attached.

“Look no further

Pros

The setup process is not time consuming or complex, and the platform itself is very intuitive. I am impressed by the impeccable customer service I've received.

Cons

It would be great if there were more flexible options for modular entities. The current layout doesn't offer much flexibility.

“Great system for the price.

Pros

FMX is incredibly easy to navigate and use. Its user-friendly interface and the convenience of mobile access make it even more appealing.

Cons

So far, I haven't encountered any issues. Using FMX has been unrproblematic, and it's incredibly intuitive.

“Great Easy to Use CMMS!

Pros

One of the most sought-after features for us is the calendar view. The drag and drop functionality simplifies the planning and scheduling of work orders. We also love the inventory management capabilities, including the option to attach printable QR codes to our inventory items for easy access to their history. (Asset management also offers this amazing feature!)

Cons

We've noticed some problems with the mobile version of FMX. Users have experienced difficulties with zooming, as well as their phones turning off and losing progress on unsaved or incomplete work orders.

“cd

Pros

Work Orders are extremely handy for providing exactly what is needed.

Cons

Personally, I only utilize the features I need and ignore the ones I don't.

“Before you chose a CMMS system, try FMX!

Pros

Both requestors and technicians find FMX easy to use and navigate.

Cons

I'm still getting accustomed to the system, so that aspect can be a bit frustrating.

“**City Government**/Feedback from Administrative Person in Facilities Maintenance Department

Pros

The ability to approve and assign maintenance requests as soon as they are generated is one of the most impactful features for us.

Cons

At this point, there are no specific drawbacks that trouble me during usage.

“Good ticketing system but could use some love

Pros

I'm grateful for having all our facility work orders and IT work orders merged into one platform. The swift resolution and assessment of tickets are additional aspects that I particularly find delightful.

Cons

It would be really helpful if there were a priority feature for tickets, such as Low, Normal, or High. I haven't come across a way to enable this. Additionally, having a dedicated app instead of a mobile version for the website would be great. There are times when the website loads slowly, and there have been instances when the website was down, impacting our school.

“4+ years with FMX at two start-ups.

Pros

FMX stands out for its ease of setup, user-friendly interface, 24/7 accessibility, inventory management, and maintenance management capabilities.

Cons

It could be easier and more flexible for users to customize the reporting feature.

“Great facilities management software

Pros

Once you've gone through a couple of onboarding sessions, navigating the site becomes unproblematic.

Cons

The dashboard could be better organized. Finding a way to streamline the approval process with fewer clicks would be beneficial.

“FMX is ideal for multi-site property and facility management

Pros

The setup, customization, and implementation of FMX were incredibly easy! Despite some staff members being less computer-savvy, we encountered minimal issues during the rollout. Both the desktop and mobile user interfaces are intuitive and simple to navigate.

Cons

One thing I've noticed, which isn't really a con, is that when I finalize a work order, I would prefer it not to be reopened by users.

“fmx 2023

Pros

Sharing information with team members is effortless with FMX, thanks to its user-friendly design.

Cons

The software meets all the needs of the school district without any shortcomings.

“Ease of Use

Pros

WUS uses a few of FMX's products, and we find both the admin and user sides to be excellent in terms of ease of use.

Cons

Currently, I don't have any concerns, but I know that if I do find any shortcomings, the customer service representatives will assist me.

“FMX has turned out to be a great system so far for us compared to our previous system.

Pros

FMX is not only user-friendly and customizable but also allows for the automatic assignment of tasks. It is cost-effective, and the customer support is outstanding.

Cons

So far, I haven't discovered any cons. The system has been excellent to use.

“Great general maintenance and preventative maintenance platform.

Pros

FMX enables us to have all the necessary information in one centralized location.

Cons

We could improve by relying more on our provider for assistance in implementing the software's new capabilities.

“Calendar and Scheduling end all be all!

Pros

The notification system ensures that both the building and facilities are promptly informed about event bookings.

Cons

It's easy to make things overly complicated with the abundance of customization options. Just remember to start simple and you can always add more later.

“FMX is Awesome

Pros

The entire system is remarkably intuitive, and the flexibility in setting up our own criteria is outstanding. We have experienced outstanding customer support.

Cons

Dealing with a high volume of emails and notifications can be challenging for the crew, making it difficult to manage some of the requests.