FMX Reviews
Total 71 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars85%
4
Stars15%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Miles
Education Management, 101-500 employees
Less than a year
“Happy with my switch to FMX
Pros
The software is highly user-friendly and easy to navigate. The task bar simplifies the process of finding what I need with just a few clicks.
Cons
I've only been using FMX for a few months, but it has surpassed my previous software in every aspect. Any minor issues I've come across have been swiftly resolved through customer service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Non-Profit Organization Management, 500+ employees
More than a year
“Performance Matters.
Pros
FMX offers ease of use and seamless integration into our business operations. Generating reports is also very simple now, and it effectively organizes our maintenance department and staff. The mobile access is a bonus, and the software can be customized to match our specific business needs. The customer support is fantastic!
Cons
It's a bit pricey, but definitely worth it. A discount for non-profit organizations would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pat
Real Estate, 101-500 employees
Less than a year
“FMX - The best for all of your Facility Management needs.
Pros
The program is incredibly user-friendly and easy to navigate. It provides a great platform for creating work orders, and our staff finds it simple to use. In comparison to other programs with confusing screen displays, FMX stands out.
Cons
Personally, I can't find any cons with this program.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Facilities Services, 101-500 employees
More than a year
“Three Rivers Community Schools Review of FMX
Pros
The most impactful features for us are the Work Order, PM, and Inventory Modules. The transition from SchoolDude was mostly seamless, with just a few adjustments. I am fond of the bulk import feature, which I have utilized. The reporting functionality allows us to demonstrate to our Board of Educators the number of PMs and Work Orders completed on a monthly and yearly basis, which reinforces the need for our department. The ease of use of the calendar is also a fantastic feature.
Cons
Whenever I encounter something I can't figure out, I reach out to our Support Specialist, Jarod Crocket, or any other support specialist for assistance. So far, I haven't faced any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Machinery, 51-100 employees
Less than 6 months
“Matt Pollock Review
Pros
FMX is easy to use when submitting maintenance requests.
Cons
I haven't experienced any issues with the software for my specific usage.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Calvin
Religious Institutions, 51-100 employees
More than a year
“FMX is my daily application to manage my work efficiently
Pros
I highly value the ability to manage a database of assets, as it ensures that equipment and facilities do not become a burden for our congregation. FMX keeps me informed about maintenance needs as they arise, and it helps me stay on top of preventative service as well.
Cons
I don't utilize the calendaring module because there are cleaner-looking church software options available. Importing a facility fully in a short amount of time can be a time-consuming process, but if done gradually, it can be accomplished. When I have questions about a system process, I find it challenging to express them verbally, so I rely more on written updates to educate myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gwyn
Ranching, 101-500 employees
Less than 6 months
“User Friendly
Pros
The setup process was incredibly simple, and I found a wealth of helpful articles and videos.
Cons
Keep in mind that the inventory feature comes at an additional cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ben
Industrial Automation, 11-50 employees
More than a year
“FMX keeps us on track. Preventative maintenance, Scheduling, Inspections, Equipment tracking
Pros
Once the setup is complete, it becomes quite intuitive to navigate. It allows me to onboard new employees easily from day one.
Cons
Within the software's functionality, there are a few limitations that need to be addressed.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Tim
Hospital & Health Care, 500+ employees
More than a year
“Game Changer!!!!!!
Pros
The product is very simple and remarkably easy to use, readily accessible at your fingertips. Even individuals with limited computer skills can easily operate it.
Cons
Honestly, there's nothing I dislike or would alter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean
Building Materials, 51-100 employees
More than a year
“Overall very great program
Pros
It offers a seamless user experience and allows for customization. The ability to track inventory using mobile barcodes is a game changer. The program is overall easy to grasp, and its layout is modern and visually pleasing. The continuous updates and introduction of new features add to its appeal.
Cons
I can't think of any drawbacks to mention, although the previous system we used was extremely outdated, so I don't have much experience with other CMMS programs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Government Administration, 51-100 employees
Less than 6 months
“Hard to Beat
Pros
I adore the platform and app's simplicity. It's even suitable for those who are not particularly tech-savvy!
Cons
I haven't found anything I don't like about it yet!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danielle
Education Management, 500+ employees
More than a year
“FMX: The Game Changer
Pros
FMX perfectly aligns with our district's needs due to its complete adaptability. We can capture essential information with each request, allowing us to plan our work effectively, arrive prepared, and be punctual. FMX has provided us with solutions to enhance our workflow management. The detailed dashboards and customized reporting features are highly beneficial, ensuring we have clear visibility of our progress and accomplishments.
Cons
It would be great if the inventory order request feature could be enhanced. We would appreciate having real-time inventory data displayed for all items in stock on the order screen, so requesters can see the quantity available and consider existing open orders when placing their requests.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Xayy
Construction, 500+ employees
Less than a year
“The CMMS software is a very easy tool to use and navigate
Pros
The software boasts a user-friendly web interface, making navigation a hassle free task. What's even better is that all my users are absolutely thrilled with it.
Cons
I've been using this software for at least 6 months now, and I honestly have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Building Materials, 101-500 employees
Less than a year
“Maintenance
Pros
It's user-friendly and the email alerts are a nice touch.
Cons
I require more training, and I would prefer to input employee wages without others being able to view them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tim
Retail, 101-500 employees
More than a year
“FMX to save the day
Pros
The ability to engage in back-and-forth communication and receive timely responses is crucial to expedite issue resolution.
Cons
It would be useful to have the option to add comments in bulk for tickets of the same nature.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chad
Printing, 500+ employees
More than a year
“Fantastic Tool
Pros
The software offers an extensive range of options and allows for extensive customization.
Cons
There's a strange dual notification that occurs when editing tickets as an admin. Each section edit triggers an update notification email to the involved parties, resulting in two notifications for a single ticket.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
nancy
Farming, 1-10 employees
Less than 6 months
“i like the calender of reminders and check off of each equipment we can assign to a user
Pros
It facilitates assigning tasks to users and enables efficient follow-up for accidents or downtimes.
Cons
While learning to operate the system, I encountered some difficulties as I'm not particularly tech-savvy.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Brian
Education Management, 101-500 employees
More than a year
“Great Maintenance, Inventory, Event Scheduling and Reporting Tool for K-12 Districts
Pros
The FMX system effectively meets our district's requirements, such as work order management, preventative maintenance, inventory control, cost monitoring, and event scheduling. It proved to be cost-effective and was well-received by both staff and the community.
Cons
The "Third Party" Reporting function is great, but I wish the FMX Team offered more customization options for report formatting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rob
Education Management, 101-500 employees
More than a year
“Helps with efficiency & communication
Pros
Consolidating our facility use, transportation, inventory, and work orders into one centralized platform significantly enhances our efficiency and simplifies task and equipment communication.
Cons
In the future, we plan to incorporate technology into our modules, but for now, we have a program that meets our needs at a very affordable price point.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Judy
Education Management, 101-500 employees
More than a year
“Love it!
Pros
Once you learn the basics of the FMX system, personalizing it to suit your specific needs is also a simple task.
Cons
Gathering all the necessary information correctly for the initial launch requires significant effort, but if done accurately, it's well worth it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10