FMX

TOP NOTCH CUSTOMER SERVICE

Pros

The customer support is unbeatable. They not only address my inquiries and help me solve problems but also guide me on resolving issues independently.

Cons

Most of the drawbacks are related to user error, either mine or my "customers"!

Technology and Maintance Work Order review of FMX

Pros

Setting up the building and rooms for the work order system was a hassle free task. Teachers can easily check the status of their work orders without the need for phone calls or emails. Minimal instructions were required for my staff to submit work orders.

Cons

It can send numerous email reminders until you configure the notification settings correctly, but it's better than receiving no notifications at all.

FMX-Great Platform

Pros

The appearance and ease of use are excellent. It's convenient to use on desktop, and the interface is streamlined.

Cons

I suggest having a dedicated mobile app instead of relying on a web view. The app could feature larger text and a simpler interface.

FMX Review

Pros

The customer service is exceptional and successfully resolves my queries or concerns 98% of the time.

Cons

I would appreciate more flexibility in editing the email heading/subject field for notification messages.

This is my FMX.

Pros

FMX is an invaluable tool for managing all our maintenance and scheduling requirements.

Cons

I wish the inventory management provided more detailed information. It would be helpful to have precise inventory counts for items that come in cases.

Saint Ursula Academy

Pros

Among the services we researched, FMX stood out as the most intuitive. We also like the ooption to customize the reservation process and add specific fields tailored to our school's needs.

Cons

There are a few fields I'd like to remove, but unfortunately, the system doesn't allow it.

We love FMX!

Pros

During our search for a new program, the features and modules obviously caught our attention, but the customer service has been unparalleled compared to any other platform we've encountered. Whether through email, phone calls, or Zoom, the response time, helpfulness, and overall customer service have never disappointed me, even with my extensive questioning. I also like the fact that their features are constantly evolving.

Cons

Initially, our only issue with FMX was the lack of a dedicated app. However, the mobile view works just as effectively as any app would, enabling teams to submit and complete tasks efficiently.

Great System A+++

Pros

GoFMX is a user-friendly system that can be easily taught to someone within minutes. The calendar provides a clear view of daily, weekly, or monthly tasks, ensuring scheduling without conflicts.

Cons

The only part I haven't liked about the system is that when closing out a work order and adding inventory, all site locations are displayed with only FMX part numbers. If you're searching using part numbers per OEM, you won't be able to find the part.

User Friendly, Easy Setup, Amazing FMX Team!

Pros

FMX has made us more efficient, productive, and organized in managing workload, scheduling, and understanding our buildings and assets. It offers everything we need to manage buildings, assets, and work in one place. FMX consistently improves its software and functionality, and their team is incredibly supportive throughout the startup, training, and modification processes, always providing timely and detailed responses.

Cons

Scheduling is more complicated than necessary for our company structure. It would be great to have a few additional view options on the calendars to streamline this part of our process.

Simple Yet Complete - Work order Management Software

Pros

The ease of use and the ability to customize are fantastic. Additionally, the FMX team is a pleasure to work with.

Cons

Customizing the dashboards can sometimes be confusing and challenging.