Leankeep

Leankeep Reviews

Total 52 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

69%

4

Stars

23%

3

Stars

8%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LL
Lucas L.

Mechanical or Industrial Engineering, N/A employees

More than a year

5.0

“Accurate equipment history record”

Pros

Reporting has been very accurate in my experience and I really like the level of detail available when registering equipment because it helps me maintain a complete service history.

Cons

One thing that could be improved is the ability to hide certain reports and items we do not use. For example, Materials and PPE still show up when executing an Occurrence through Mobile and it would be extremely useful to be able to remove them if desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Diovane S.

Mechanical or Industrial Engineering, N/A employees

More than a year

5.0

“Simple cross platform access”

Pros

The implementation process was very simple for me and daily use works really well on both the web and mobile versions. I also find the interface friendly and easy to navigate which makes everything more practical.

Cons

The loading time between screens is still a bit annoying and it is also inconvenient not to be able to access the web version through mobile browsers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Anthony A.

Facilities Services, N/A employees

More than a year

5.0

“Centralized digital maintenance hub”

Pros

Using it in my daily routine has been very convenient. I like that everything stays centralized and online which removes the need for paperwork. It also helps me organize indicators properly and keeps all the history stored in one place.

Cons

One downside is that report generation can be slow. The individual equipment history still needs improvement and it can be difficult to analyze information by activity instead of by equipment.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MVMB
Marcus Vinicius Matheus B.

Mechanical or Industrial Engineering, N/A employees

More than a year

5.0

“Mobile friendly usage experience”

Pros

Program feels easy for me to use in everyday work, including when I'm using it on mobile devices.

Cons

Getting to certain features can sometimes take a path that doesn't feel very simple or logical.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LP
Luciank P.

Leisure, Travel & Tourism, N/A employees

Less than a year

4.0

“Communication focused maintenance approach”

Pros

I appreciate that it includes the things that actually matter in real work, like information sharing, photos and communication between technicians and users.

Cons

It requires a very advanced tool and on top of that, the provider I used had constant updates and became difficult to use because the tool was no longer being paid for.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Civil Engineering, N/A employees

Less than a year

5.0

“Photo enabled tracking feature”

Pros

It's simple for me to work with and I really like the option to add photos because it makes tracking issues much easier.

Cons

Mobile interface still needs a bit more improvement, since it can be confusing for users at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP
Rodrigo P.

Industrial Automation, N/A employees

More than a year

4.0

“Convenient reporting structure”

Pros

Convenience, organization and reporting features have been very valuable in my experience.

Cons

There are some limitations, along with occasional performance issues in the app and on the web page.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

FS
Flavio S.

Civil Engineering, N/A employees

Less than a year

4.0

“Service order control setup”

Pros

Reporting tools and the control over preventive and corrective service orders work very well for me and help keep everything properly organized.

Cons

The inventory and warehouse control still need improvement. It would be much better to have a report that shows the full movement of materials, including monthly and yearly incoming and outgoing entries, all in one place with dates, like a complete virtual warehouse record.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

NP
Naraiane P.

Higher Education, N/A employees

More than a year

5.0

“Strong reporting focus tool”

Pros

All the features work nicely overall but the reports are definitely the part I appreciate the most because they make tracking and reviewing information easier.

Cons

One concern is that any user can delete a ticket.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VA
Vitor A.

Consumer Services, N/A employees

More than a year

4.0

“useful reports and planning”

Pros

Reports and scheduling tools are clear, practical and direct. I like that everything is easy to understand and doesn't overcomplicate the information.

Cons

Using activities as the main measurement parameters doesn't feel like the best approach and we would also need more reports focused specifically on the equipment.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

RA
Renan A.

Industrial Automation, N/A employees

Less than a year

5.0

“Simple preventive maintenance flow”

Pros

Overall process for handling preventive tasks works really well in my experience.

Cons

One downside is that there's a fixed number of tasks required before closing it, instead of allowing everything to be marked as completed at once.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA
Adriana A.

Facilities Services, N/A employees

Less than a year

5.0

“QR based tracking and photo support”

Pros

QR code feature and PMOC occurrence tracking have been especially useful for me and the option to attach photos makes the process even better.

Cons

One thing missing is a signature tab for the client after the monthly report activities are completed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RM
rafael m.

Facilities Services, N/A employees

Less than a year

5.0

“Maintenance reporting organization tool”

Pros

It has been a great tool for creating maintenance reports and helping me organize the routine work that needs to be completed.

Cons

Downside is the photo attachment part, first, you can only attach 3 photos and when you generate the report, only 1 of them shows up in the final report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WH
William H.

Restaurants, N/A employees

Less than a year

5.0

“Versatile incident handling app”

Pros

I find the app very versatile and the incident section has been especially useful in my day-to-day work.

Cons

A lot of the activities were quite repetitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PLB
Pedro Lucca B.

Civil Engineering, N/A employees

Less than 6 months

5.0

“Well designed dashboard experience”

Pros

Interface looks very well designed to me and I've had a great experience with the dashboards.

Cons

Overall, the platform doesn't show any short-term issues that get in the way of using it. The only thing I'd improve is the older reports section, making it feel more fluid.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HM
Heitor M.

Consumer Services, N/A employees

Less than 6 months

5.0

“Clear dynamic reporting view”

Pros

Reports are detailed, dynamic and very easy for me to understand and review.

Cons

The user registration process is a bit annoying because there isn't enough autonomy to assign them as administrators.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA
Matheus A.

Government Administration, N/A employees

Less than 6 months

4.0

“Easy daily use platform”

Pros

System feels very easy to use overall which makes my daily tasks much more manageable.

Cons

It does have a few small bugs, though. One issue happens when the computer goes into sleep mode and I have to reload the page before I can use it again.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

SP
Silvio P.

Higher Education, N/A employees

Less than 6 months

5.0

“Quick incident registration process”

Pros

Registering new incidents is quick and convenient for me and the process feels very smooth.

Cons

It still lacks control over notifications sent by email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FF
Fabio F.

Civil Engineering, N/A employees

Less than a year

4.0

“Complete maintenance contract support”

Pros

It's a very complete platform and it supports our maintenance contracts really well.

Cons

At times, the platform feels a bit complex and not very user-friendly, though nothing that truly bothers us. It would be even better if it included an option to generate customized reports.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

DO
Deivisson O.

Computer & Network Security, N/A employees

Less than 6 months

5.0

“Simple feature rich solution”

Pros

I find this tool very easy to use and it offers great features that work well for my company's needs.

Cons

Only downside is the speed. The system runs very slowly which makes it hard to get work done faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10