Leankeep Reviews

“layout and features are excellent!!”

Pros

Over time, I've seen the platform improve steadily and today I find the interface and features to be very well developed.

Cons

The older reports used to be better... or maybe I just haven't gotten used to the new ones yet.

“Simple teamwork and agile flow”

Pros

It has become a very useful tool for me in managing and organizing tasks. I especially like the simple interface which makes it easier to create and track projects. I also find the integration with other tools helpful and its focus on agile working methods makes it more efficient. The way it supports collaboration across teams is another strong point in my experience.

Cons

One common criticism of it is that, in some situations, it can feel a bit limited when it comes to advanced features compared with other project management tools. Some users miss having more customization options or more detailed reporting. Another point is that the learning curve can be somewhat steep for new users who are not familiar with agile methodologies.

“practical tools and helpful support”

Pros

Opening service orders is simple for me, the monthly management charts are helpful and I always find the support team useful whenever I have questions.

Cons

Every now and then the site has some intermittent issues which ends up slowing down report generation.

“offline and convenient workflow”

Pros

The app feels easy for me to use, it works offline and I can assign tasks to others without any difficulty.

Cons

One limitation is that I can't preview documents directly in the app and have to download the file first to view it.

“practical and user-friendly workflow”

Pros

Assigning multiple team members to a service is easy in my experience, work orders are easy to create and understand and handling requests feels simple overall. It works well for my day-to-day operations.

Cons

Great tool but when it stays idle, it needs to be refreshed before it starts working again.

“useful filtering options”

Pros

The filtering options have been really useful for me because they let each user quickly find the tasks connected to their own department without wasting time searching through everything else.

Cons

The connection expires after the page has been left open in the browser for a certain amount of time.

“practical activity tracking”

Pros

I also like the different ways activities can be marked as completed, since it makes the whole process feel more practical and easier to manage.

Cons

I didn't like how long it takes to export the daily reports, because it's very slow.

“Simple maintenance automation solution”

Pros

The interface feels simple to work with and the features are practical enough to make my daily tasks easier. It has helped me a lot with maintenance management and the automation of important processes saves me time on repetitive work. I also find the reports detailed and well organized, while the maintenance alerts work effectively. Even new users on my team are able to get comfortable with the platform quickly. Support and customer service have been very good in my experience and connecting it with other systems has been manageable.

Cons

A few functions are not as simple as the rest of the platform. There could also be more customization options available. The reports, while organized, could still offer more depth and support response time could be faster. Integrations with other systems also feel somewhat limited.

“Flexible task handling platform”

Pros

What I like is that the system is flexible enough for me to use in different situations depending on what the work requires.

Cons

The setup and registration processes are a bit complex and require software knowledge that not everyone has. The best option would be to have someone from the software team handle those registrations.

“Easy report generation feature”

Pros

Entering information and generating reports has been very easy and efficient for me.

Cons

There are occasional bugs but they happen pretty infrequently.

“Convenient service request access”

Pros

I find it very convenient to manage requests and quickly locate services without dealing with unnecessary complications.

Cons

Nothing to point out right now, since it's been working very well for me.

“Simple tool for app design”

Pros

Using the app has been simple in my experience and the interface feels easy to understand from the start.

Cons

From time to time, the app becomes unstable which can get in the way when we need to use it.

“Clear workflow structure approach”

Pros

The overall workflow has an interesting structure and I found it very easy to understand and follow.

Cons

I wasn't able to view the support tickets I had submitted.

“Organized reporting layout”

Pros

Extracting reports feels very practical to me and I also like how organized the report layouts are.

Cons

There are a lot of filters to deal with when extracting a report.

“Practical issue tracking method”

Pros

It's very practical for my day-to-day use and I can quickly find a way to report issues whenever needed.

Cons

Honestly, I can't think of anything negative, in my opinion, it's a really good app.

“Efficient daily workflow setup”

Pros

The workflow feels dynamic and efficient which makes the system simple for me to work with on a regular basis.

Cons

There are only a few options available and the number of photos you can add to activities is also quite limited.

“Detailed reporting capability”

Pros

One thing I really appreciate is the amount of detailed information I can include and review when generating reports.

Cons

Up to this point, I haven't noticed any issues. I've been using it and everything I need has been there.

“Fast maintenance operations”

Pros

Maintenance management works very well for me with this system and the whole process feels much faster overall.

Cons

There aren't any downsides to mention, since the tool meets my needs perfectly.

“QR based tracking method”

Pros

Tracking maintenance has been very effective for me especially because each piece of equipment gets its own QR code. It makes identification and follow-up much easier.

Cons

Implementation is a bit complex, with many items that need to be configured. It could also be more simple visually for the person operating it on the building manager's side.

“Accurate equipment history record”

Pros

Reporting has been very accurate in my experience and I really like the level of detail available when registering equipment because it helps me maintain a complete service history.

Cons

One thing that could be improved is the ability to hide certain reports and items we do not use. For example, Materials and PPE still show up when executing an Occurrence through Mobile and it would be extremely useful to be able to remove them if desired.