Leankeep Reviews

Pros

Its third-party and fourth-party risk monitoring is quite strong. The platform notifies us in real time whenever a vendor's security posture shifts and it also sends out updated questionnaires automatically. Instead of waiting around for quarterly reviews, we can respond to supplier risks the moment they happen which has made a noticeable difference in our compliance efforts and overall oversight.

Cons

Even though the platform is very accessible, support for international vendor users in their native languages is still fairly limited. Multilingual interfaces or translated guidance for third-party collaborators would make questionnaire completion easier and help with follow-up during security events when working with non-English-speaking partners.

Pros

Over time, I've seen the platform improve steadily and today I find the interface and features to be very well developed.

Cons

The older reports used to be better... or maybe I just haven't gotten used to the new ones yet.

Pros

It has become a very useful tool for me in managing and organizing tasks. I especially like the simple interface which makes it easier to create and track projects. I also find the integration with other tools helpful and its focus on agile working methods makes it more efficient. The way it supports collaboration across teams is another strong point in my experience.

Cons

One common criticism of it is that, in some situations, it can feel a bit limited when it comes to advanced features compared with other project management tools. Some users miss having more customization options or more detailed reporting. Another point is that the learning curve can be somewhat steep for new users who are not familiar with agile methodologies.

Pros

Opening service orders is simple for me, the monthly management charts are helpful and I always find the support team useful whenever I have questions.

Cons

Every now and then the site has some intermittent issues which ends up slowing down report generation.

Pros

The app feels easy for me to use, it works offline and I can assign tasks to others without any difficulty.

Cons

One limitation is that I can't preview documents directly in the app and have to download the file first to view it.

Pros

Assigning multiple team members to a service is easy in my experience, work orders are easy to create and understand and handling requests feels simple overall. It works well for my day-to-day operations.

Cons

Great tool but when it stays idle, it needs to be refreshed before it starts working again.

Pros

The filtering options have been really useful for me because they let each user quickly find the tasks connected to their own department without wasting time searching through everything else.

Cons

The connection expires after the page has been left open in the browser for a certain amount of time.

Pros

I also like the different ways activities can be marked as completed, since it makes the whole process feel more practical and easier to manage.

Cons

I didn't like how long it takes to export the daily reports, because it's very slow.

Pros

The interface feels simple to work with and the features are practical enough to make my daily tasks easier. It has helped me a lot with maintenance management and the automation of important processes saves me time on repetitive work. I also find the reports detailed and well organized, while the maintenance alerts work effectively. Even new users on my team are able to get comfortable with the platform quickly. Support and customer service have been very good in my experience and connecting it with other systems has been manageable.

Cons

A few functions are not as simple as the rest of the platform. There could also be more customization options available. The reports, while organized, could still offer more depth and support response time could be faster. Integrations with other systems also feel somewhat limited.

Pros

What I like is that the system is flexible enough for me to use in different situations depending on what the work requires.

Cons

The setup and registration processes are a bit complex and require software knowledge that not everyone has. The best option would be to have someone from the software team handle those registrations.

Pros

Entering information and generating reports has been very easy and efficient for me.

Cons

There are occasional bugs but they happen pretty infrequently.

Pros

I find it very convenient to manage requests and quickly locate services without dealing with unnecessary complications.

Cons

Nothing to point out right now, since it's been working very well for me.

Pros

Using the app has been simple in my experience and the interface feels easy to understand from the start.

Cons

From time to time, the app becomes unstable which can get in the way when we need to use it.

Pros

The overall workflow has an interesting structure and I found it very easy to understand and follow.

Cons

I wasn't able to view the support tickets I had submitted.

Pros

Extracting reports feels very practical to me and I also like how organized the report layouts are.

Cons

There are a lot of filters to deal with when extracting a report.

Pros

It's very practical for my day-to-day use and I can quickly find a way to report issues whenever needed.

Cons

Honestly, I can't think of anything negative, in my opinion, it's a really good app.

Pros

The workflow feels dynamic and efficient which makes the system simple for me to work with on a regular basis.

Cons

There are only a few options available and the number of photos you can add to activities is also quite limited.

Pros

One thing I really appreciate is the amount of detailed information I can include and review when generating reports.

Cons

Up to this point, I haven't noticed any issues. I've been using it and everything I need has been there.

Pros

Maintenance management works very well for me with this system and the whole process feels much faster overall.

Cons

There aren't any downsides to mention, since the tool meets my needs perfectly.

Pros

Tracking maintenance has been very effective for me especially because each piece of equipment gets its own QR code. It makes identification and follow-up much easier.

Cons

Implementation is a bit complex, with many items that need to be configured. It could also be more simple visually for the person operating it on the building manager's side.