Mobility Work Reviews

“helpful for growing online reach

Pros

It really helps our business operate online and expand our presence to a wider audience.

Cons

It's a very good software, better than many other products available from other companies in the market.

“keywords don't work...

Pros

Unfortunately, as the software continues to evolve, I find it becoming harder for me to use. It might be due to my age but that's how it feels to me.

Cons

Even the so-called keywords don't work and I'm honestly starting to wonder whether I even have the same version as my colleagues.

“User-friendly equipment management

Pros

The platform is easy to use and I find setting up equipment simple.

Cons

Connecting can be difficult and importing documents doesn't always work smoothly.

“Works brilliantly across devices

Pros

Using it across iPhone, iPad and Android has been very easy for me and it works well on all devices.

Cons

At times, when I search for something, it brings up far too many results which can make it harder to find exactly what I need.

“simple once configured

Pros

The presentation at the time of purchase was appealing and I find it simple to use once everything is set up properly.

Cons

Programming it is far too complicated especially for a beginner and there's no guidance or support to help along the way.

“quick setup but slower support

Pros

After importing everything from a file, getting it up and running was pretty fast for me and I also found it very easy to get in touch with the admin team before the sale.

Cons

Once the import was completed, getting highly responsive support became more difficult.

“visual and practical workflow

Pros

One of the best things I find about this software is how visual and easy it is which makes it usable for just about anyone. I also really appreciate the tag feature for applying filters and staying online with tasks makes my day-to-day work much more convenient.

Cons

There are still a few areas that could be improved. When a new version is released something occasionally stops working and it can take a few days before it gets fixed again. I also think the dashboard needs more development. It would be helpful to include indicators such as MTTR, MTBF and percentage of breakdowns. For that, we would need the option to enter equipment usage hours.

“Smooth experience from the start

Pros

Getting started with the product is quick in my experience and I find the features useful while the overall simplicity makes it pleasant to use.

Cons

It's missing a Gantt chart and there's a bit too much information showing up in the activity feed.

“Professional and easy to use

Pros

The CMMS feels easy for me to use while still looking very professional.

Cons

I haven't noticed any weak points. It's a great CMMS overall.

“practical and user-friendly setup

Pros

Compared with other, more complete programs that are also much more complicated, I find this one much easier to use. It focuses on the functions I actually need without adding unnecessary features that go unused.

Cons

It would be amazing if there were some kind of integration with SAP so data could be pulled directly from there.

“Efficient equipment record management

Pros

It lets me track the service history of different pieces of equipment which I find really useful.

Cons

It's a shame that you can no longer complete a task on behalf of someone else especially when several people are working on it together. Also, having the history displayed in descending order by default would be better.

“visual maintenance control hub

Pros

From a maintenance department perspective, I see this as an application with incredible potential and many ways to take advantage of it. It gives us the flexibility to create equipment, assign tasks, organize everything with tags and then clearly see results in the control center. Our technicians have even improved the way they work with it through regular use. I find it to be a very visual platform and the interface practically guides me on how to use it.

Cons

One thing that could definitely be better is the mobile app. As an administrator, there are certain actions I'd like to handle from my phone but right now those functions are only available in the desktop version.

“useful equipment history

Pros

Having equipment history available in an information-based format is really helpful for me and it makes reviewing past records much easier when needed.

Cons

It would be much better if the history could be exported directly to Excel so the data can be worked with more efficiently.

“simple setup but limited management

Pros

getting it deployed and rolling out training is pretty easy and I find the platform simple to use overall.

Cons

the management tools feel too limited, the search function is not very well optimized and the navigation still needs improvement.

“accessible maintenance insights

Pros

Using this software feels to me a bit like social media for maintenance. I can quickly search and find information on any equipment, machine, or spare parts plan and I get results in a friendly environment with the level of detail I need in a practical and easy way. I also like that I can generate reports immediately to review and manage work teams and their activities and overall I find it really simple to use.

Cons

Maintenance plan view could be improved because sometimes too much information appears on a single page. It would be better if it were more summarized or even displayed as a Gantt chart which would be excellent.

“Practical for daily organization

Pros

It feels functional to me and really helps keep daily work organized.

Cons

At times, it's hard to find certain tasks which ends up taking time away from other things that need attention.

“Perfect maintenance reporting

Pros

Getting started with it is quick in my experience and I find the interface easy to use while the maintenance reports and planning tools are very helpful.

Cons

What's missing is a downtime indicator to better analyze equipment availability, along with integration of equipment operating hours. The visibility of counters is also limited since only one can be displayed.

“mobile access to all info

Pros

Having everything available on a smartphone is a real advantage for me. The mobility feels excellent and I find being able to access all the information directly in the field very practical.

Cons

Preventive maintenance management is not as optimized as it should be.

“limited service analysis depth

Pros

For technicians, I see it as very easy to use which makes day-to-day handling fairly practical for us.

Cons

Since we started using it, there have been quite a few issues and some of them still don't have a solution. The software also isn't really suited for deeper use when it comes to analyzing the service.

“Ergonomic and user-focused tool

Pros

Deployment was easy from my experience and I find the platform accessible, well-designed and visually polished. The features feel clearly built with the user in mind and are genuinely useful during day-to-day interventions.

Cons

Reporting is still fairly basic. I'd really appreciate dashboards covering responsiveness and repair turnaround times. There's also no way to add GER-type quotes directly to equipment so you have to create parts instead which isn't very convenient. Pricing is another downside, because as the number of users grows, the cost climbs very quickly.

“paperless workflow and responsive support

Pros

This software helped me completely move away from the paper-based system we were using before which has been a real improvement. I find it very user-friendly to work with and the technical support team is always available and quick to respond whenever needed.

Cons

The main thing that could be improved would probably be having an offline backup of the database in case the server crashes.

“useful scheduling for on-call work

Pros

Scheduling tools are helpful for me when it comes to managing on-call duty and time off.

Cons

At the moment, nothing specific comes to mind.

“deployment and mobility are spot on

Pros

Rolling it out was easy in my experience and I find the interface well designed for everyday use. The mobility features are a real plus for me, the customer support is reliable and I also find the marketplace adds a lot of value. It was also simple for me to get cross-functional teams and requesters on board with the software.

Cons

Where it gets more limited is around specific custom developments and some very advanced functions, such as managing repairable items and setting up roles and permissions in a more detailed way.

“Easy onboarding for all users

Pros

From the beginning, I found getting started with the product very easy, even for people who are not familiar with computers.

Cons

Setting up maintenance plans is less simple. You really need to understand how the scheduling frequency works.

“Simple CMMS for all teams

Pros

This CMMS tool feels easy and effective to me. I find that you don't need to be a maintenance expert to use it and the label-based management opens up plenty of additional use cases as well.

Cons

Having rolling maintenance plans, where the next date updates based on the actual completion date, would be a real plus.