Odoo MRP Maintenance Reviews

“reliable support and practical pricing”

Pros

One thing that really stands out to me is how dependable the customer support has been. I find the software practical both in terms of pricing and overall usability and it also does a very good job when it comes to managing transactions effectively.

Cons

Big help for our task workflow and sales management. Honestly, I do not have any complaints about the software.

“missed deadlines and zero support”

Pros

Honestly, I couldn't find anything positive to mention. The whole experience for me was filled with delays, weak communication and technical issues. Even the basic HR module came with a lot of bugs.

Cons

There was a clear lack of expertise, no accountability at all and absolutely no customer support. Every deadline they committed to was missed and our complaints were completely ignored. The Dubai branch especially was very unprofessional, they wouldn't issue a refund or even respond in a proper way.

“fantastic warehouse management value”

Pros

Setting everything up was very easy for me and it handles warehouse orders and inventory across multiple locations really well. I also found the support amazing because they were always available whenever help was needed. Compared with other platforms, the pricing feels very cost-effective to me which makes this one of the top options to consider.

Cons

Only part that felt a bit complicated was adding inventory items for tracking in each warehouse location. If that process were simplified, it would be one of the quickest systems to start using.

“powerful all-in-one scalability”

Pros

Managing everything in one platform has worked really well for our business and I've seen it scale nicely as our needs grow. The modular setup lets us roll out only the parts we need, whether that's CRM, inventory, accounting, or eCommerce. A big plus for me has been the flexibility for developers too, we've even created our own apps with it, including the WooCommerce Connector on the Prefortune store and it integrates perfectly for real-time sync.

Cons

Getting started can feel a bit overwhelming for new users especially when customizations or third-party integrations are involved. The documentation is definitely better than it used to be but it would still benefit from more examples and practical real-world implementation cases.

“user-friendly website builder”

Pros

Building websites with this platform has been a really pleasant experience for me. I find it a nice website builder that's very simple to use and the interface feels user-friendly throughout.

Cons

I honestly haven't come across any missing features at all. It has been quite simple to use for web creation and design and I haven't had any problems with the platform.

“simple interface and smart integrations”

Pros

This has become one of my favorite tools because I find the interface clean, simple and very smooth to work with. It comes with really useful features and feels easy to use. One thing I especially appreciate is how well it connects my manufacturing module with the accounting side which has been really valuable for me.

Cons

Getting started was not completely easy at first but once I understood how it works, moving through the Zaps became much more natural. The help section is also very helpful, since it offers suggestions for fixing issues and provides useful workarounds when something comes up.

“flexible all-in-one platform”

Pros

Starting with a small setup and expanding later works really well in my experience which makes it a scalable option as the business grows. I find the interface modern and user-friendly especially for people who are not very technical. One thing I really appreciate is how customizable it is, almost every screen, workflow and business logic can be adjusted to match specific needs. It also helps that Sales, Purchase, Inventory, CRM, POS and Accounting are all connected in one integrated system instead of feeling separate. Compared with other ERP options like SAP, Oracle, or Dynamics, I also find it much more cost-effective. On top of that, the strong community support and open-source flexibility add a lot of value for me.

Cons

POS customization can be challenging for beginners because the heavy JavaScript-based structure makes changes difficult without coding knowledge. It also does not include ready-made vertical modules for industries such as automobile service or real estate, so those needs may require extra work. Another limitation is the lack of native direct print support in POS which means relying on third-party tools or an IoT box. Also, some of the more advanced features are only available in the Enterprise version and that may not be affordable for very small businesses.

“all-in-one business workflow”

Pros

Bringing sales, inventory, purchasing, accounting, CRM and manufacturing together in one system makes a real difference in my experience. It cuts down on juggling separate tools and helps keep day-to-day operations more organized and efficient.

Cons

Communication feels too split up because everything is tied to individual objects like sales orders, invoices, or specific contacts. That setup makes it hard to get one complete view of all client interactions in a single place. When several team members are working with the same client, the lack of shared visibility can hurt collaboration and lead to breaks in service continuity.

“reliable accounting and ledger tools”

Pros

The accounting and general ledger features have been really useful for me. I'm able to keep my books reconciled and it gives me a similar feel to QuickBooks Online which makes it familiar and comfortable to work with.

Cons

Payment processing and integrations still need improvement. Connecting a payment processor for accepting customer payments and handling payouts is an area that could be better.

“all-in-one business hub”

Pros

For any company wanting to centralize everything in one piece of software, I think this is a really complete tool. It brings together CRM, ERP, communication features like email, SMS and surveys, plus customer support as well.

Cons

The only real downside is that email marketing can't be synchronized automatically with the CRM database. That's unfortunate because it's one of the very few drawbacks of the software.

“outdated docs and rude follow-up”

Pros

They present themselves as a long-established company with a wide range of great features and from what I've seen, they market the platform as a one-stop shop that can integrate different parts of a business.

Cons

My trial experience was awful. After I signed up, an account rep called to follow up which seemed fine at first. But the moment I shared negative feedback about my initial experience, the conversation went downhill fast. The documentation was completely outdated and support had to send me a totally different workflow just to handle a basic task like connecting bank accounts. When I said that made me worry about what else might be out of date, he casually responded that their docs are often outdated and that's just how it is. Then he hung up on me while I was still talking. If it had really been a disconnected call, I would have expected him to call back but he never did.

“too frustrating to use”

Pros

I gave this product a fair shot during the free trial but it just didn't match any of my needs. Unfortunately, I can't say there was anything about it that worked for me.

Cons

Right away, it felt clunky and far from user friendly. Even after explaining what I needed to the support team and trying their suggested steps, it still wasn't a good fit for me.

“modular platform with accurate costing”

Pros

Because it's modular, we're able to handle accounting, inventory and manufacturing in one platform. The part that's especially valuable is how everything ties back to the financials and directly into the supply chain, so cost tracking stays accurate.

Cons

A few modules feel less developed than the others. We also had to put in quite a bit of customization and onboarding work to get everything adjusted properly for our specific processes.

“versatile erp for growing teams”

Pros

Bringing so many business applications together in one open-source ERP has been a big plus for me. It combines HR, CRM, sales and other functions under one umbrella and I really appreciate the flexibility to choose only the apps that match the organization's needs. The free starter application is also a nice entry point. From my experience, it works especially well for SMEs and startups that want a capable ERP without investing heavily in building their own IT landscape. On top of that, I find the platform highly customizable and the clean interface makes navigation very easy.

Cons

Costs can climb quickly once you start adding more applications, modules and users. Another downside is that the level of functionality is not equally strong across every module, so some areas feel more developed than others. Deeper customization and system upgrades also require technical expertise which can be a challenge for teams without that skill set.

“project tracking with full visibility”

Pros

One thing that has been especially useful for me is the project module, particularly for keeping track of both internal work and client assignments. Since it connects with sales and invoicing, I get a complete end-to-end view of the client journey, starting from the quotation stage all the way through delivery and final invoicing.

Cons

A challenge came up when trying to determine the exact amount of time each task should take within a project. The recorded time also did not line up properly with the invoices, so billing hourly services was not as easy as expected and often needed manual corrections.

“excellent manufacturing-accounting visibility”

Pros

What really worked well for me was how tightly the manufacturing module connected with the accounting side. It made tracking raw material costs and production yields very easy and everything linked back to real-time financial statements. That gave me a much clearer picture of the profit point for each production run.

Cons

There was some lag with backorders and live status updates when handling multiple SKUs in either large or small quantities. Because of that, reordering alerts were sometimes inconsistent, so I had to manually correct them based on the stock on hand.

“fully modular and flexible”

Pros

The modular setup is a huge plus in my experience. I can put together just about anything I need and if something is missing, there's usually a module available for it.

Cons

There are moments when it feels overly complex especially when I'm trying to handle something fairly simple.

“free app with useful upgrades”

Pros

A completely free version is available and if I need more features, I can subscribe to a paid plan for extra tools.

Cons

It doesn't allow certain customizations for specific situations.

“unfair billing and poor support”

Pros

It's easy for me to access and use, even for people who don't know how to code.

Cons

It feels like a stripped-down version of WordPress, with barely any added usability. On top of that, I used to be billed from the 20th to the 20th and then suddenly they switched my payment date to the 1st. That meant I was charged a full month for the period from the 20th to the 1st which made no sense. I filed several complaints about it but they offered no solution at all. Since then, even when I pay on the 20th, they still shut my site down several days before that date and charge me extra fees, claiming I didn't pay on time. Everyone agrees it's unfair, yet the only answer I get is that this is just how they do things. Their customer service also takes several days to respond and the technical team closes bug tickets without fixing anything or even contacting you. Honestly, if you want a website, look somewhere else, there are much better options out there for a lot less money.

“customizable value with fast processing”

Pros

Right from the start, I found this software awesome to use. It's highly customizable, the pricing feels very fair and the integrations work easily. On top of that, I find it simple to navigate and its excellent features help everything run with impressive speed. Overall, the service has been outstanding for me and definitely worth checking out.

Cons

At least it does include a free version which is something worth appreciating.