Odoo MRP Maintenance Reviews

“affordable fit for small teams”

Pros

Running day-to-day operations feels much more organized for me with this software because it aligns processes, keeps data centralized and helps the business operate efficiently without costing much. I also find it a great option for small businesses thanks to its flexibility and user-friendly interface.

Cons

Even though the platform is flexible, customization isn't as easy as it may seem. To get the most out of it and implement it successfully, you may need support from certified partners.

“versatile business toolkit”

Pros

What really stands out to me is the brilliant software concept. It brings together a wide mix of in-house and external software and tools to help run a business, website, e-market and related operations all in one place. Using it feels easy to me and I actually enjoy adding extra tools.

Cons

One limitation is that it seems to need some existing context or understanding before you can really appreciate how powerful it is. That could make adoption harder for some people especially if they do not always have access to a reliable, strong internet connection.

“all-in-one business visibility”

Pros

Bringing sales, invoicing, CRM, inventory and accounting together in one system is really useful in my experience. It gives me a clear view of the key data and makes it simple to track each customer from the first interaction all the way through to payment.

Cons

Getting everything set up can take quite a while especially without support. Some of the more advanced features are not very simple and the platform can occasionally feel a little slow.

“database access removed without consent”

Pros

The software includes an online POS system, accounting tools and a layout that I find simple to navigate. It covers all the core features I need, although in my opinion it really falls short when it comes to customer service.

Cons

A very serious issue happened with my IT database which I paid for and which should have been created under my company's ownership. Instead, it was set up and fully controlled under ADG's internal partner account. Because of that, ADG was able to delete my database and block my access without any authorization from me. This raises some major concerns. First, it is a clear data ownership violation. Even though I paid for a full-year subscription, the database was never created under my CompanyID as it should have been. It was placed under the partner's internal account which goes against the company's own customer ownership policy. On top of that, support showed almost no responsibility for such a serious mistake. They treated it like a minor inconvenience and only offered to create a new account, telling me to redo all the work myself from scratch. This became even more frustrating since my contract with ADG is already on hold because of repeated delays in project delivery.

“scalable and budget-friendly tool”

Pros

One major advantage I see is the huge number of developers available across many countries. The pricing feels very competitive to me and integrating both custom-built applications and third-party tools is quite easy. It also scales really well as the business grows.

Cons

It may be a bit less powerful than SAP but for an SMB or even a fairly sizable company, it's hard to beat especially when you take its excellent price into account.

“All-in-one value for small teams”

Pros

For smaller teams like ours, having everything in one place works really well. I find it simple to manage the different tools and keep the workflow in sync. The customer support team has also been incredibly helpful during setup and they've even jumped in directly to fix issues whenever needed. Overall, it feels like a very cost-effective solution to me.

Cons

One thing I'd still love to see is a way to gate pages for payments. It would be useful to host a restricted-access page that isn't tied to a membership setup.

“modular and modern platform”

Pros

One thing I really appreciate is the modular approach because I can add only the features I actually need. The interface feels clear and modern to me and the way the different modules work together is very convenient.

Cons

It feels a bit complicated at first because there are so many features available. Some of the more advanced modules also take extra time and learning to fully understand.

“Great business platform”

Pros

Keeping CRM, e-commerce, accounting, inventory, project management, a website builder and more all in one place is a huge advantage for me especially since everything comes under a single subscription plan.

Cons

Getting everything set up took longer than expected because the learning curve is fairly steep. On top of that, the quality of support seems to depend on the level of contract you have.

“all-in-one business clarity”

Pros

Managing a business with this feels surprisingly powerful to me without being complicated. It's affordable, customizable and puts everything in one place, finances, websites, inventory, employees, task management, the whole lot and it all works together easily. Even though it covers so much, I never feel overwhelmed using it. You can keep it very simple or build it into something more advanced depending on your needs. It really can be as quick as three steps, click, click, done. That's part of why I think it works so well, it's built for continuous improvement and the simplicity helps deliver results faster. Instead of overcomplicating things, it brings clarity. One icon, one login and everything is right there. On top of that, I've found the support team dependable and proactive because they regularly check in and help keep everything aligned so the business keeps moving efficiently. I use it across multiple ventures and it has given me the transparency and confidence to support entrepreneurs, startups and even companies doing nine figures.

Cons

Honestly, the only real drawback is that the trial period eventually ends. My reaction was basically, "Wow, I knew this couldn't stay free forever." Beyond that, there really isn't much to complain about. They also give you advance notice and help you transition to the paid version which is the same version anyway. And to be fair, it makes sense, they have infrastructure, staff and operating costs to cover. One thing I do appreciate is that they don't handle trial expiration the way a lot of other platforms do. With some services, the second the trial ends, everything gets locked and you lose access unless you pay immediately which can create a whole chain of problems. That's not how they do it here. They work with you, your information is still there and your account doesn't just get shut down out of nowhere.

“flexible inventory support”

Pros

Right away, I found the app simple to navigate and support was available whenever needed. I mostly used it for inventory and it handled that really well but it's clear to me that the application can do much more than just that. Overall, I find it very user-friendly and packed with functionality beyond the part I used.

Cons

I didn't run into anything I disliked. I haven't tested the paid version, so I can't say whether it has any downsides or limitations. From what I've seen, though, there's a lot the application is capable of doing.

“pushy sales and confusing setup”

Pros

At first, the platform sounded like a really smart idea to me. It offers a lot of modules that could help a small business present itself more like an enterprise-level company. I was also looking for a way to stop spending $65 a month on Intuit and $700 a year on DocuSign, so I hoped this would be a better alternative.

Cons

My conversation with the salesperson left me frustrated. It was hard to tell what his goal was beyond getting me onto a paid plan and locking me into a 5-year contract which felt way too aggressive. He came across as someone who knew a little about everything but not enough about the accounting module in particular. He couldn't clearly explain basic functions such as split categorization. I had already told him I wanted to start with the free version, test the software first and then possibly move my European subsidiary over if everything worked well. But after I clicked the link he sent, I couldn't make sense of how to use the software at all and eventually I just gave up.

“undisclosed migration failure”

Pros

At its core, I think the product itself is great. The modules work well together, the task workflows are efficient and the cloud platform feels powerful. Once everything is configured, navigation becomes simple for me and in terms of functionality, it has huge potential for handling sales, transactions and day-to-day operations.

Cons

The biggest problem was customer support and the complete lack of sales accountability. I was sold it.sh with written confirmation that migration would be free but after paying $1,785.60, I was then told my database version (18.3) was not supported on SH. That major limitation was never mentioned before the sale. I went more than 50 days without access to the service I had already paid for, kept getting passed from one team to another and the promised rebates or credits never happened. Even my attempts to escalate the issue to executives were ignored.

“Versatile tool”

Pros

Having CRM, finance and operations modules built into one connected ecosystem is a big plus in my experience. It covers a broad range of needs in one place which makes the platform feel very versatile to me.

Cons

A few of the modules don't go as deep as dedicated specialty tools and the setup process can be a bit challenging if you don't have much technical knowledge.

“misleading setup and hidden costs”

Pros

None. In my opinion, any small advantages it might have in actual use are basically canceled out by how little information is provided when first buying the product.

Cons

At the initial purchase, it is not clearly explained that there are two systems. The first one, SAS, ends up limiting the program's capabilities and forces the buyer to move to another system, SH which of course costs more. Even worse, switching means having to start everything again from scratch. It is also never made clear that you need to hire a local company to get the program up and running and the cost is completely unreasonable. I requested two quotes and neither one was lower than the original purchase price of the software. On top of that, those services expire after 3 to 6 months and still come with limitations. If you want a full version for only 6 months, the outsourced company's fee can end up exceeding USD 12,000.

“cost-effective sales management winner”

Pros

Compared with paying separate licensing fees for Salesforce, NetSuite, QuickBooks and an additional e-commerce platform, this feels like a real bargain to me. I find it simple to use and especially effective for sales management.

Cons

Customer support can be disappointing at times. Response times are slow and the answers they provide are not always very helpful.

“all-in-one sales time saver”

Pros

Keeping all my sales management in one place has been a huge help for me. It saves me a lot of time and that has made a real difference in my day-to-day work. When I first signed up, I noticed customer support responded almost immediately, checked in to see if I needed anything and was very willing to help.

Cons

The only part I wasn't happy with was that just one element was available for free. I understand the platform has to make money but as a small new business, I would have liked the chance to test more elements before committing.

“support disappears after payment”

Pros

It comes with a lot of applications and from my experience, if you're able to bring all your business information into the platform and manage everything there, it can be fairly useful.

Cons

Using it has been very frustrating. After you become a paying customer, getting proper direct support becomes extremely difficult. Whenever there's a problem with the account, instead of actually helping, they just send you back to their website which means no real assistance at all. The ironic part is that before you subscribe, they keep calling with demos, offers and follow-ups. Once the payment is done, that level of attention drops completely. There's no simple way to reach a real person for technical issues or account-related help.

“excellent no-code sales tracking”

Pros

Building and designing websites with this platform feels very easy to me since no coding knowledge is needed. It also works really well for managing sales and handling transactions. One of the best parts in my opinion is the transaction security, because I can view every single transaction clearly which helps prevent theft or anything suspicious from happening.

Cons

Don't have any complaints about it. From my side, it has been working perfectly fine especially for beginners and I haven't run into any issues.

“slow database and delayed support”

Pros

About the only positive thing I can mention is that it includes a wide range of modules, even covering employee appraisal and recruitment.

Cons

The entire database feels slow and laggy and a lot of the time it does not load at all. Email marketing click tracking is inaccurate and scheduled campaigns are not sent on time. There is also no native integration with WordPress or Webflow which makes tracking website subscriptions difficult. On top of that, online support is extremely slow to respond.

“all-in-one business toolkit”

Pros

Working within one open-source business suite has been a huge advantage for me. It brings together a wide range of functions, from CRM and e-commerce to accounting, inventory and HR, all within one modular platform. That matters a lot because I can handle all my tasks in a single place without constantly switching between different systems. I also find the ecosystem broad, well connected and highly integrated.

Cons

It has been working really well for me and I honestly haven't run into any dislikes or challenges at all while using the platform.