Odoo MRP Maintenance Reviews

“flexible upgrade path”

Pros

A free version is really helpful for me as a new user because it gives me a chance to get comfortable with the platform first. Once my usage grows and I feel more confident using it, I can always move up to the paid version.

Cons

One downside is that it really takes two screens to properly view changes as you work. On top of that, building webpages for phone, tablet and monitor display still needs separate tweaking for each view.

“Poor support and costly service issues”

Pros

At first, what appealed to me most about this software was how simple and user-friendly it felt. I also find the CRM management useful and communicating with customers through the platform is another positive point for me.

Cons

System charges extra to prepare quotes and issue invoices. The implementation process is slow and confusing, takes a long time to complete and needs several corrections. Even when the mistake is on their side, they still charge to fix their own error. There is no phone support channel, even though Brazilian law requires a telephone contact option. The director seems to care very little about customers and if you lose your patience because of the losses caused by them, he sends an email threatening to suspend your access to the system. It's a large company with a good tool but completely unprepared for Brazilian customers. Maybe that will improve in a few years.

“broken promises and delays”

Pros

As an ERP overall, I find it offers strong functionality for a small business. The software itself feels easy, simple to use and works well as operations grow.

Cons

The biggest problems were dishonesty, unprofessional behavior and promises on deadlines that were never kept. They also refused to commit to a firm target date for the software development.

“all-in-one invoicing win”

Pros

Once everything was configured and running, I found it a huge plus to have invoicing, contact management and sales tracking all under one roof. I really appreciated not having to pay for three separate tools to handle those functions.

Cons

Customer support has been inconsistent. I reached out a couple of times with technical questions about transaction management and the answers I got were so vague that they didn't really help.

“centralized tools but a steeper learning curve”

Pros

Bringing business management together under a single subscription is something I find especially handy when getting started. I also see the free website builder as a nice bonus.

Cons

I didn't use it for very long but from the little time I spent with it, it felt more complicated than using WordPress + Hostinger for building and hosting a website. I mainly tested the CRM which was easy, while the website builder was a bit less simple.

“all-in-one and scalable”

Pros

Managing everything in one system has been really helpful for me because it lets me handle many different parts of the business in one place. I find the modules quite flexible and once everything is properly set up, it saves a lot of time. It also works well as the business grows which makes it feel like a great long-term option to me.

Cons

Getting started can feel confusing pretty quickly especially at the beginning. The setup process takes a fair amount of time and not every part of the system feels simple. A few features also seem a little unfinished or still require manual adjustments which can be frustrating now and then.

“integration headaches and missed leads”

Pros

Combining sales management, CRM and accounting together in one platform is definitely useful in my experience. I find it covers a lot in one place, grows along with the business and also gives me integration options whenever needed.

Cons

We've run into a lot of syncing problems with the native integration software. Leads regularly fail to come through and the setup is pretty complicated if you're not very technical. It's not a good fit for businesses that want simple, convenient integrations and easy CRM management.

“organized tools and clear interface”

Pros

Right from the start, I found the interface very user-friendly and getting to the tools I needed was simple. One of the most useful parts for me is how well the software manages and assigns users, centers and departments in an organized way.

Cons

That said, the system still needs some improvement and updates. Shift tracking should be automated from A to Z, the update tools are very expensive and the system also seems vulnerable to hacking.

“all-in-one and scalable tool”

Pros

Keeping CRM, accounting, operations and everything else in one place is the biggest advantage for me because it cuts down on constantly jumping between different tools. I find the platform fairly easy to use, scalable as needs expand and full of customization options especially for the price.

Cons

A few features still feel somewhat unfinished or not as polished as they could be and setting up customizations the right way can require some technical know-how. It can also start to slow down when a lot of modules are being used and customer support is not always as quick to respond as expected.

“live reports and fast imports”

Pros

Live reporting is one of the biggest benefits for me, as long as the actual data gets entered in the first place. We did have to bring in someone to fix the API but once that was handled, I found it capable of transferring transactions from another platform which works well enough for us. The CSV imports for 1099s and adding customers were also much quicker than I expected.

Cons

At the top-level view, it's frustrating to see where an invoice sits within an entity especially since that detail doesn't show up when you run a report. On top of that, the tools for building custom reports are really frustrating to work with.

“user-friendly modules and strong value”

Pros

Getting started with it feels very easy to me, even without coming from a specialized background. I find every module quite user-friendly which makes day-to-day use much more comfortable. One of the biggest advantages for me is the value for money because it provides plenty of functionality without feeling too complicated or overpriced. The ability to customize it around business requirements is another major benefit and since many clients already know and trust the brand, I find adoption happens more naturally.

Cons

The downside is that there is no module-wise pricing. You pay a single cost for a full set of apps, including ones the company may never actually use. It would be much better to have the option to pay only for the modules that are useful to the business, so the overall cost could be lower.

“all-in-one ecosystem that delivers”

Pros

Working within one ecosystem has been really helpful for me especially for my clients since all the services are available in one place. I have also found customer service reliable and have not run into any problems with them.

Cons

A few of the more advanced modules come across as somewhat basic when compared with dedicated tools. Customization can also become expensive if you need anything beyond the standard setup.

“simple setup but limited depth”

Pros

From my experience, getting started with it is pretty easy because most of the features feel simple and direct. There is not much need for lengthy customization which makes it a great option for small to medium-sized organizations.

Cons

Once more advanced functionality is needed, it stops being the best fit. In larger organizations that handle big volumes of data, it becomes harder to classify and filter information with real precision.

“powerful erp with global community”

Pros

I find it to be a really great ERP for both small companies and larger businesses. The CRM, sales management and invoicing features work very well for me and having such a large global community around it is a huge plus.

Cons

Certain versions come with major structural changes and that can cause compatibility issues with custom modules that were built for older releases.

“flexible platform for growth”

Pros

Bringing CRM, invoicing, sales and many other modules together in one platform makes this a really flexible business solution for me. I find it scales well as the company grows and the customization options are strong enough to adapt to different needs.

Cons

Getting everything set up does take a while and some modules can feel a bit complicated when you're just starting out. There are also occasional performance slowdowns when handling larger amounts of data or when many apps are turned on.

“Customizable modules that grow with you”

Pros

One of the biggest advantages I see is the modular setup. I can choose only the apps I actually need, whether that is CRM, inventory, accounting, project management, e-commerce, HR and more and then expand later by adding other modules as the business grows.

Cons

The downside is that even though the modular pricing looks flexible at first, it can become expensive pretty quickly once you start enabling a lot of features or adding more users.

“all-in-one business hub”

Pros

Keeping everything in one suite really cuts out the hassle for me of juggling separate tools, since it brings CRM, sales and accounting together in a single centralized system.

Cons

To set up system and configure properly can take quite a bit of time and it's often complicated enough that you may need technical help or even outside consultants.

“Perfect value powerhouse”

Pros

Keeping everything in one integrated system has been the biggest advantage for me. It handles sales, CRM, inventory, HR, accounting and projects all in one place which makes day-to-day work much more convenient. It also automates a lot of tasks like invoicing, workflow approvals and follow-ups and that ends up saving a lot of time. I find the platform user-friendly, customizable and overall a very good value for the money.

Cons

One downside is that customer support can feel a bit slow on the lower-priced subscriptions. Service does seem faster once you move to a higher-tier plan.

“frustrating setup and awful support”

Pros

Honestly, I can't point to anything positive here. I've been building websites since 1998 and even with that experience, figuring out how this works was incredibly difficult for me. It really feels unnecessarily complicated, almost as if you're expected to hire someone just to be able to use it properly.

Cons

Using this software is confusing and hard to figure out and the documentation doesn't help much at all. On top of that, the cost climbs quickly once you start adding features and the support is terrible.

“too complex for a small business”

Pros

From what I've seen, it seems especially suited to structured SMEs that already have clearly defined processes and either dedicated internal resources for setup or a substantial budget for external consulting.

Cons

For a small business, this solution is complicated to implement. Data migration is heavy and not very well guided, customization through Studio is still limited even for fairly basic needs and some features require coding or help from consultants. The Rental module also does not fit accommodation rentals. On top of that, the onboarding and support fall short of what is promised which makes the tool hard to use independently for a very small company. There is no real functional support.

“affordable fit for small teams”

Pros

Running day-to-day operations feels much more organized for me with this software because it aligns processes, keeps data centralized and helps the business operate efficiently without costing much. I also find it a great option for small businesses thanks to its flexibility and user-friendly interface.

Cons

Even though the platform is flexible, customization isn't as easy as it may seem. To get the most out of it and implement it successfully, you may need support from certified partners.

“versatile business toolkit”

Pros

What really stands out to me is the brilliant software concept. It brings together a wide mix of in-house and external software and tools to help run a business, website, e-market and related operations all in one place. Using it feels easy to me and I actually enjoy adding extra tools.

Cons

One limitation is that it seems to need some existing context or understanding before you can really appreciate how powerful it is. That could make adoption harder for some people especially if they do not always have access to a reliable, strong internet connection.

“all-in-one business visibility”

Pros

Bringing sales, invoicing, CRM, inventory and accounting together in one system is really useful in my experience. It gives me a clear view of the key data and makes it simple to track each customer from the first interaction all the way through to payment.

Cons

Getting everything set up can take quite a while especially without support. Some of the more advanced features are not very simple and the platform can occasionally feel a little slow.

“database access removed without consent”

Pros

The software includes an online POS system, accounting tools and a layout that I find simple to navigate. It covers all the core features I need, although in my opinion it really falls short when it comes to customer service.

Cons

A very serious issue happened with my IT database which I paid for and which should have been created under my company's ownership. Instead, it was set up and fully controlled under ADG's internal partner account. Because of that, ADG was able to delete my database and block my access without any authorization from me. This raises some major concerns. First, it is a clear data ownership violation. Even though I paid for a full-year subscription, the database was never created under my CompanyID as it should have been. It was placed under the partner's internal account which goes against the company's own customer ownership policy. On top of that, support showed almost no responsibility for such a serious mistake. They treated it like a minor inconvenience and only offered to create a new account, telling me to redo all the work myself from scratch. This became even more frustrating since my contract with ADG is already on hold because of repeated delays in project delivery.

“scalable and budget-friendly tool”

Pros

One major advantage I see is the huge number of developers available across many countries. The pricing feels very competitive to me and integrating both custom-built applications and third-party tools is quite easy. It also scales really well as the business grows.

Cons

It may be a bit less powerful than SAP but for an SMB or even a fairly sizable company, it's hard to beat especially when you take its excellent price into account.

“All-in-one value for small teams”

Pros

For smaller teams like ours, having everything in one place works really well. I find it simple to manage the different tools and keep the workflow in sync. The customer support team has also been incredibly helpful during setup and they've even jumped in directly to fix issues whenever needed. Overall, it feels like a very cost-effective solution to me.

Cons

One thing I'd still love to see is a way to gate pages for payments. It would be useful to host a restricted-access page that isn't tied to a membership setup.

“modular and modern platform”

Pros

One thing I really appreciate is the modular approach because I can add only the features I actually need. The interface feels clear and modern to me and the way the different modules work together is very convenient.

Cons

It feels a bit complicated at first because there are so many features available. Some of the more advanced modules also take extra time and learning to fully understand.

“Great business platform”

Pros

Keeping CRM, e-commerce, accounting, inventory, project management, a website builder and more all in one place is a huge advantage for me especially since everything comes under a single subscription plan.

Cons

Getting everything set up took longer than expected because the learning curve is fairly steep. On top of that, the quality of support seems to depend on the level of contract you have.

“all-in-one business clarity”

Pros

Managing a business with this feels surprisingly powerful to me without being complicated. It's affordable, customizable and puts everything in one place, finances, websites, inventory, employees, task management, the whole lot and it all works together easily. Even though it covers so much, I never feel overwhelmed using it. You can keep it very simple or build it into something more advanced depending on your needs. It really can be as quick as three steps, click, click, done. That's part of why I think it works so well, it's built for continuous improvement and the simplicity helps deliver results faster. Instead of overcomplicating things, it brings clarity. One icon, one login and everything is right there. On top of that, I've found the support team dependable and proactive because they regularly check in and help keep everything aligned so the business keeps moving efficiently. I use it across multiple ventures and it has given me the transparency and confidence to support entrepreneurs, startups and even companies doing nine figures.

Cons

Honestly, the only real drawback is that the trial period eventually ends. My reaction was basically, "Wow, I knew this couldn't stay free forever." Beyond that, there really isn't much to complain about. They also give you advance notice and help you transition to the paid version which is the same version anyway. And to be fair, it makes sense, they have infrastructure, staff and operating costs to cover. One thing I do appreciate is that they don't handle trial expiration the way a lot of other platforms do. With some services, the second the trial ends, everything gets locked and you lose access unless you pay immediately which can create a whole chain of problems. That's not how they do it here. They work with you, your information is still there and your account doesn't just get shut down out of nowhere.

“flexible inventory support”

Pros

Right away, I found the app simple to navigate and support was available whenever needed. I mostly used it for inventory and it handled that really well but it's clear to me that the application can do much more than just that. Overall, I find it very user-friendly and packed with functionality beyond the part I used.

Cons

I didn't run into anything I disliked. I haven't tested the paid version, so I can't say whether it has any downsides or limitations. From what I've seen, though, there's a lot the application is capable of doing.

“pushy sales and confusing setup”

Pros

At first, the platform sounded like a really smart idea to me. It offers a lot of modules that could help a small business present itself more like an enterprise-level company. I was also looking for a way to stop spending $65 a month on Intuit and $700 a year on DocuSign, so I hoped this would be a better alternative.

Cons

My conversation with the salesperson left me frustrated. It was hard to tell what his goal was beyond getting me onto a paid plan and locking me into a 5-year contract which felt way too aggressive. He came across as someone who knew a little about everything but not enough about the accounting module in particular. He couldn't clearly explain basic functions such as split categorization. I had already told him I wanted to start with the free version, test the software first and then possibly move my European subsidiary over if everything worked well. But after I clicked the link he sent, I couldn't make sense of how to use the software at all and eventually I just gave up.

“undisclosed migration failure”

Pros

At its core, I think the product itself is great. The modules work well together, the task workflows are efficient and the cloud platform feels powerful. Once everything is configured, navigation becomes simple for me and in terms of functionality, it has huge potential for handling sales, transactions and day-to-day operations.

Cons

The biggest problem was customer support and the complete lack of sales accountability. I was sold it.sh with written confirmation that migration would be free but after paying $1,785.60, I was then told my database version (18.3) was not supported on SH. That major limitation was never mentioned before the sale. I went more than 50 days without access to the service I had already paid for, kept getting passed from one team to another and the promised rebates or credits never happened. Even my attempts to escalate the issue to executives were ignored.

“Versatile tool”

Pros

Having CRM, finance and operations modules built into one connected ecosystem is a big plus in my experience. It covers a broad range of needs in one place which makes the platform feel very versatile to me.

Cons

A few of the modules don't go as deep as dedicated specialty tools and the setup process can be a bit challenging if you don't have much technical knowledge.

“misleading setup and hidden costs”

Pros

None. In my opinion, any small advantages it might have in actual use are basically canceled out by how little information is provided when first buying the product.

Cons

At the initial purchase, it is not clearly explained that there are two systems. The first one, SAS, ends up limiting the program's capabilities and forces the buyer to move to another system, SH which of course costs more. Even worse, switching means having to start everything again from scratch. It is also never made clear that you need to hire a local company to get the program up and running and the cost is completely unreasonable. I requested two quotes and neither one was lower than the original purchase price of the software. On top of that, those services expire after 3 to 6 months and still come with limitations. If you want a full version for only 6 months, the outsourced company's fee can end up exceeding USD 12,000.

“cost-effective sales management winner”

Pros

Compared with paying separate licensing fees for Salesforce, NetSuite, QuickBooks and an additional e-commerce platform, this feels like a real bargain to me. I find it simple to use and especially effective for sales management.

Cons

Customer support can be disappointing at times. Response times are slow and the answers they provide are not always very helpful.

“all-in-one sales time saver”

Pros

Keeping all my sales management in one place has been a huge help for me. It saves me a lot of time and that has made a real difference in my day-to-day work. When I first signed up, I noticed customer support responded almost immediately, checked in to see if I needed anything and was very willing to help.

Cons

The only part I wasn't happy with was that just one element was available for free. I understand the platform has to make money but as a small new business, I would have liked the chance to test more elements before committing.

“support disappears after payment”

Pros

It comes with a lot of applications and from my experience, if you're able to bring all your business information into the platform and manage everything there, it can be fairly useful.

Cons

Using it has been very frustrating. After you become a paying customer, getting proper direct support becomes extremely difficult. Whenever there's a problem with the account, instead of actually helping, they just send you back to their website which means no real assistance at all. The ironic part is that before you subscribe, they keep calling with demos, offers and follow-ups. Once the payment is done, that level of attention drops completely. There's no simple way to reach a real person for technical issues or account-related help.

“excellent no-code sales tracking”

Pros

Building and designing websites with this platform feels very easy to me since no coding knowledge is needed. It also works really well for managing sales and handling transactions. One of the best parts in my opinion is the transaction security, because I can view every single transaction clearly which helps prevent theft or anything suspicious from happening.

Cons

Don't have any complaints about it. From my side, it has been working perfectly fine especially for beginners and I haven't run into any issues.

“slow database and delayed support”

Pros

About the only positive thing I can mention is that it includes a wide range of modules, even covering employee appraisal and recruitment.

Cons

The entire database feels slow and laggy and a lot of the time it does not load at all. Email marketing click tracking is inaccurate and scheduled campaigns are not sent on time. There is also no native integration with WordPress or Webflow which makes tracking website subscriptions difficult. On top of that, online support is extremely slow to respond.

“all-in-one business toolkit”

Pros

Working within one open-source business suite has been a huge advantage for me. It brings together a wide range of functions, from CRM and e-commerce to accounting, inventory and HR, all within one modular platform. That matters a lot because I can handle all my tasks in a single place without constantly switching between different systems. I also find the ecosystem broad, well connected and highly integrated.

Cons

It has been working really well for me and I honestly haven't run into any dislikes or challenges at all while using the platform.

“reliable support and practical pricing”

Pros

One thing that really stands out to me is how dependable the customer support has been. I find the software practical both in terms of pricing and overall usability and it also does a very good job when it comes to managing transactions effectively.

Cons

Big help for our task workflow and sales management. Honestly, I do not have any complaints about the software.

“missed deadlines and zero support”

Pros

Honestly, I couldn't find anything positive to mention. The whole experience for me was filled with delays, weak communication and technical issues. Even the basic HR module came with a lot of bugs.

Cons

There was a clear lack of expertise, no accountability at all and absolutely no customer support. Every deadline they committed to was missed and our complaints were completely ignored. The Dubai branch especially was very unprofessional, they wouldn't issue a refund or even respond in a proper way.

“fantastic warehouse management value”

Pros

Setting everything up was very easy for me and it handles warehouse orders and inventory across multiple locations really well. I also found the support amazing because they were always available whenever help was needed. Compared with other platforms, the pricing feels very cost-effective to me which makes this one of the top options to consider.

Cons

Only part that felt a bit complicated was adding inventory items for tracking in each warehouse location. If that process were simplified, it would be one of the quickest systems to start using.

“powerful all-in-one scalability”

Pros

Managing everything in one platform has worked really well for our business and I've seen it scale nicely as our needs grow. The modular setup lets us roll out only the parts we need, whether that's CRM, inventory, accounting, or eCommerce. A big plus for me has been the flexibility for developers too, we've even created our own apps with it, including the WooCommerce Connector on the Prefortune store and it integrates perfectly for real-time sync.

Cons

Getting started can feel a bit overwhelming for new users especially when customizations or third-party integrations are involved. The documentation is definitely better than it used to be but it would still benefit from more examples and practical real-world implementation cases.

“user-friendly website builder”

Pros

Building websites with this platform has been a really pleasant experience for me. I find it a nice website builder that's very simple to use and the interface feels user-friendly throughout.

Cons

I honestly haven't come across any missing features at all. It has been quite simple to use for web creation and design and I haven't had any problems with the platform.

“simple interface and smart integrations”

Pros

This has become one of my favorite tools because I find the interface clean, simple and very smooth to work with. It comes with really useful features and feels easy to use. One thing I especially appreciate is how well it connects my manufacturing module with the accounting side which has been really valuable for me.

Cons

Getting started was not completely easy at first but once I understood how it works, moving through the Zaps became much more natural. The help section is also very helpful, since it offers suggestions for fixing issues and provides useful workarounds when something comes up.

“flexible all-in-one platform”

Pros

Starting with a small setup and expanding later works really well in my experience which makes it a scalable option as the business grows. I find the interface modern and user-friendly especially for people who are not very technical. One thing I really appreciate is how customizable it is, almost every screen, workflow and business logic can be adjusted to match specific needs. It also helps that Sales, Purchase, Inventory, CRM, POS and Accounting are all connected in one integrated system instead of feeling separate. Compared with other ERP options like SAP, Oracle, or Dynamics, I also find it much more cost-effective. On top of that, the strong community support and open-source flexibility add a lot of value for me.

Cons

POS customization can be challenging for beginners because the heavy JavaScript-based structure makes changes difficult without coding knowledge. It also does not include ready-made vertical modules for industries such as automobile service or real estate, so those needs may require extra work. Another limitation is the lack of native direct print support in POS which means relying on third-party tools or an IoT box. Also, some of the more advanced features are only available in the Enterprise version and that may not be affordable for very small businesses.

“all-in-one business workflow”

Pros

Bringing sales, inventory, purchasing, accounting, CRM and manufacturing together in one system makes a real difference in my experience. It cuts down on juggling separate tools and helps keep day-to-day operations more organized and efficient.

Cons

Communication feels too split up because everything is tied to individual objects like sales orders, invoices, or specific contacts. That setup makes it hard to get one complete view of all client interactions in a single place. When several team members are working with the same client, the lack of shared visibility can hurt collaboration and lead to breaks in service continuity.

“reliable accounting and ledger tools”

Pros

The accounting and general ledger features have been really useful for me. I'm able to keep my books reconciled and it gives me a similar feel to QuickBooks Online which makes it familiar and comfortable to work with.

Cons

Payment processing and integrations still need improvement. Connecting a payment processor for accepting customer payments and handling payouts is an area that could be better.

“all-in-one business hub”

Pros

For any company wanting to centralize everything in one piece of software, I think this is a really complete tool. It brings together CRM, ERP, communication features like email, SMS and surveys, plus customer support as well.

Cons

The only real downside is that email marketing can't be synchronized automatically with the CRM database. That's unfortunate because it's one of the very few drawbacks of the software.