BLAB Reviews

“Feels professional”

Pros

Picked it up as a lifetime deal on AppSumo which is usually what I go for and it has turned out to be incredibly versatile. It feels very professional and I like that it can function as both a website and a booking page, whether you want to keep things simple or build something much more detailed. Setting up Products and Services is also very simple. I joined the CloverConnect payment processor offer and that has helped me cut my fees quite a bit. The Facebook group has been a really helpful resource and the support team is fast, responsive and excellent to work with.

Cons

Would love to see a direct ConvertKit integration since at the moment I have to rely on Zapier.

“Syncs smoothly with Gmail and Zoom”

Pros

I find it userfriendly, even for someone like me who isn't very tech-savvy. The layout feels well organized and there are plenty of fields to personalize my appointments and services. I especially appreciate the price range option which lets customers pay what they can and the integrations with Gmail and Zoom are a big plus.

Cons

I'd really like to see the ability to set custom times for each individual service. I may want to offer one service on a certain day and keep virtual services available only at night, while still needing two other scheduling options as well. Right now I'm using both the global schedule and custom settings but the custom settings apply in bulk and I wish they could override the schedule for each service separately.

“flexible booking that saves time”

Pros

The best part for me is how flexible it is. I can set up as many booking links as I want, all tied to the same schedule or to different ones depending on what I need. My clients are able to book whenever it works for them which completely cuts out the usual back-and-forth. I just choose the times I want to make available and everything else gets filled automatically without taking extra time or effort on my end. It's also really helpful that Book can collect payment for paid services which makes the whole process efficient and smooth.

Cons

At times figuring out where certain things are in the platform feels a bit unclear. Every now and then I have to click around more than I'd like and spend extra time searching for what I need.

“Highly customizable”

Pros

There's a ton you can customize but it still stays really simple to use. It's been incredibly dependable and helps me keep my one-woman operation running without hiccups. The integration with my calendar and other platforms works smoothly and I really appreciate having waivers and every other detail in BLAB all in one place.

Cons

I've been using the platform for quite a while and anytime I think of something that might be improved, they've usually already addressed it. Honestly, I don't have any complaints.

“Everything in one place”

Pros

Having everything in one place has been a big plus, I can schedule appointments, take payments and send reminders to my clients all from the same platform.

Cons

The only part that feels a bit challenging is getting images sized correctly for the service page which can be a little daunting.

“makes running business manageable”

Pros

Running my business has been much easier with it handling my scheduling from start to finish. It sends reminders to clients, automatically adds appointments to my calendar and takes care of everything I need on the booking side. That kind of automation has been incredibly valuable for me as a business owner.

Cons

It didn't have a mobile app when I first started using it. That may have changed by now but I'd still really like to have a mobile app option.

“Handles all admin work”

Pros

It handles all the behind-the-scenes admin work for me which lets me put my full attention on delivering the best experience possible to my clients. It really takes my business to a whole other level.

Cons

I may need to spend more time going through the helpful tutorials or contact my BLAB rep but it would be much more convenient for both me and my clients if there were a way to book recurring 1:1 coaching sessions. I noticed that option exists for events but I still haven't come across the tutorial for setting it up with 1:1s.

“Valuable features”

Pros

After 4 years of using it, I still recommend it regularly to clients who need a first website with built-in e-commerce tools and appointment scheduling to launch an online business. It's simple to use, simple to understand, works really well and the team keeps rolling out valuable new features and functionality.

Cons

I'd just like to see a few more section options available for the home page.

“strong feature set”

Pros

It has completely changed how I handle appointments. The interface feels user-friendly and the feature set is strong enough to make scheduling feel effortless while cutting out all the back-and-forth email chains. I can honestly say it's one of the best online scheduling tools I've used. It's been a real game-changer for both businesses and individuals.

Cons

This isn't really a complaint but I've been with it since its early days and back then it definitely didn't have all the features it offers now. Honestly, it's been fun watching it grow into the impressive product it has become today.

“helpful for showcasing products”

Pros

Using it feels simple and it lets me present multiple products so customers can look through different options before deciding what to buy.

Cons

Every now and then, clients mention they never got the calendar invite. It would be useful if I also received a confirmation email so I could verify that the invite was actually sent to the client.

“uncomplicated setup process”

Pros

The set up process is uncomplicated and setting up new options doesn't take much effort at all.

Cons

I still need to rely on Calendly as a backup because it does not support users with disabilities. I've raised this issue many times over the years but nothing has been done by their team. On top of that, their code actually makes the forms less accessible which means people with disabilities cannot use them. As a result, we end up losing business and that's why I have to keep using Calendly since it's the only system I've found that is actually usable.

“Helpful built-in Zoom link creation”

Pros

Having multiple calendars connected in one place is a huge plus especially with the flexibility to decide which ones it reads from and which ones it writes to. The built-in Zoom link creation is incredibly helpful and honestly essential. The landing page is another feature I really appreciate since it lets me share a video along with the basic details in a clean, useful way.

Cons

More detailed customization for confirmation and reminder emails would be nice.

“Wide range of functionality”

Pros

I appreciate how powerful the platform feels and how much it's capable of handling. It offers a wide range of functionality and can do a lot.

Cons

That said, it hasn't been as dependable as other software we've used before. There have been plenty of occasions where the sync fails or certain functions stop working properly.

“Brilliant customer service”

Pros

The interface is simple to navigate and looks really polished. On top of that, the customer service has been outstanding.

Cons

The only thing missing for me is integration with my email.

“Packed with useful features”

Pros

There's a lot to enjoy here, including features I wasn't even expecting to find. I've also shared suggestions before and it's been nice to see some of those features actually get added.

Cons

Something that would make it even better is the ability to list products for sale directly on the site.

“Limited customization”

Pros

Getting started with it was simple and I was able to connect it to ConvertKit using a Zap. I also appreciate that it automatically sets up meetings in Zoom which saves time and keeps things organized.

Cons

Its annoying how limited the customization is. The pages are pretty locked into the default design so there is not much flexibility there. I've worked around that by embedding the booking feature on my own page but I'd much rather be able to do that directly in it. The email customization is also fairly limited.

“fantastic support for coaches”

Pros

Running a coaching and mentoring business with digital products means my setup is pretty specific and covers a lot of different needs especially when it comes to letting people book time on my calendar for certain offers and services. I've been using it since 2020 after it was recommended to me and I've genuinely loved it. The biggest highlight for me is definitely the support team. It's clear they really care about building a solid product and being there for their customers which honestly isn't something you always get with tools like this.

Cons

As my business has grown and scaled and my needs have shifted, I've started to notice a few features that are missing. For example, I can't set a maximum number of calls or appointments per day across all of my products and there's also no way for clients on payment plans to update their own payment information so I have to handle that manually. It still works well for me overall but I'd really love to see those options added so I don't have to stay as involved in the scheduling and backend side of my business.

“amazing tool for managing seminars”

Pros

I've been using this software for years and it's been really helpful for managing my seminars, including the related bookings and payments.

Cons

Setting up new seminar offerings for clients isn't very user-friendly.

“Client-friendly solution”

Pros

I like how clearly and professionally I can present information about my services and course offerings for clients, whether they're viewing it on a computer or on mobile. It's also really convenient being able to handle everything I need on my own without having to rely on outside help. And on the rare occasion I do need assistance, the online support has been excellent.

Cons

I honestly can't think of any downsides.

“Hassle-free appointment booking”

Pros

Clients can book appointments without much hassle and they receive confirmation emails along with reminder messages.

Cons

Customization is pretty limited and new package options don't automatically sync with the calendars.