BLAB Reviews

“Changed how I handle scheduling”

Pros

Running a coaching business with clients across the globe has become so much easier since I started using it. It has completely changed how I handle scheduling and manage my business overall. Their customer support has been outstanding and the amount of value you get for the price is honestly incredible. I've been a happy customer for a long time now and I regularly recommend it to my own clients. With so many excellent features included, it absolutely deserves a 5-star review.

Cons

I did like the older dashboard design from a few years back. The newer version feels a little complex and took some getting used to although I've managed to figure most of it out. Still, from a design standpoint, I preferred how it looked and felt to work in before.

“can set appointment scheduling rules”

Pros

Being able to set appointment scheduling rules is a big plus since it lets clients book appointments or buy coaching packages in a way that actually fits into your work week. It's also really useful that you can create separate booking pages for different packages or specific purposes.

Cons

The page design options are fairly limited although that can be worked around by designing a page in WordPress or another platform and then embedding the booking feature into it.

“Loved it!”

Pros

After using it for the past few years, I can say I've loved it. It lets me schedule client calls and at the same time I can also sell courses, services and even physical products through it. For my coaching business, it works as an all-in-one tool for both my services and products. The Zoom integration and connections with other apps are a really nice bonus too.

Cons

I'm honestly struggling to come up with a downside because nothing specific stands out. It does exactly what I need it to do.

“Full-featured tool”

Pros

Getting it up and running was quick and even better, my students had no trouble using it. It's flexible, full-featured and dependable.

Cons

At times the back-end setup can take a bit of time to sort out although the tech support team has been helpful.

“Clear layout”

Pros

It has a really clear layout and the overall design feels well thought out and visually appealing. Everything is organized in a way that makes setup enjoyable right from the start. One feature I use every day is being able to book the appointment myself for a future conversation partner. That makes the whole process look even more professional from the other person's perspective. The Zoom integration is also excellent because I no longer have to send a separate link each time since it's automatically included in the calendar invitation.

Cons

The only downside for me is on the overview page and the appointment page, where you can't add images for testimonials. You can only enter text testimonials there which I find a real shame.

“keeps everything organized”

Pros

Since adding it to my routine, I've been able to manage my schedule exactly the way I want while still giving clients the flexibility to pick their preferred meeting day through a booking page I customized myself. It keeps everything organized, I don't miss appointments and the email reminders before each meeting are really helpful. I can also add payment information which makes the whole process even more convenient.

Cons

There's not much to criticize about this software, aside from the page design options feeling a bit limited when it comes to integrations.

“Quick booking with Blab”

Pros

Booking through it feels fast and it gives all the key information needed to make a well-informed decision.

Cons

It could do a better job of explaining data protection to clients.

“Fast landing pages for products and services”

Pros

Putting together fast landing pages for products and services has been a big plus and the scheduling and payment integrations are already in place long before I need to build out any longer-form content. There have even been times when I've been able to run everything just from this tool.

Cons

I'd still like to see a simple front-facing website or landing page option that doesn't immediately jump into all the services and events and instead lets clients click through to those more detailed pages.

“easy to use”

Pros

Really convenient and simple to use, honestly, there's not much more to add.

Cons

It would be helpful if I could choose my own URL.

“Removes obstacles for clients”

Pros

Its amazing how many obstacles it removes for clients. The whole experience feels simple and they can handle things on their own without needing extra back-and-forth. The option to add buffers between bookable sessions has honestly been a game changer for me because it builds in the structure I would probably struggle to maintain if I were scheduling clients manually. Because of that, I can actually be fully prepared for each session instead of jumping straight from one booking to the next. I also really appreciate the global calendar settings since they save me from having to repeat the same setup every time.

Cons

I want the ability to charge in multiple currencies since my clients are spread across different regions. I'd love to be able to set some products in USD and others in other currencies. My business bank account already supports multiple currencies so having that flexibility in Blab would make a lot of sense for the way I operate.

“Turned out to be a great decision”

Pros

Joining it at launch turned out to be a real win since I'm still locked into a very favorable rate. It handles all the same scheduling tasks the bigger-name platforms offer and I'm able to customize the settings pretty much exactly the way I want.

Cons

That said the interface still feels very outdated. They recently refreshed the customer booking page but honestly it's still less attractive than Calendly and similar tools. I really wish it would bring in a designer who can create a more polished, modern look. And after all this time, there's still no mobile version of the dashboard UI which feels pretty strange.

“Reasonable pricing”

Pros

It covers pretty much everything you'd expect from an appointment booking tool, including payment collection which makes it especially useful for consultants and solo practitioners. It also syncs with your other calendars so avoiding double bookings is much less of a headache. On top of that, the pricing is behd competitive compared to other options and the support team is quick to respond and genuinely helpful. I've had such a positive experience with it that I'd honestly say I even feel like friends with the founding team.

Cons

Getting everything configured took a bit of effort at first since it wasn't immediately clear what order to follow for setting up the different pieces, like syncing the calendar, creating booking types and choosing customer link names.

“comprehensive system”

Pros

Whether you're a startup with no revenue or funding or a multimillion-dollar company, this tool is worth using. Honestly, it covers just about everything you'd expect a software platform to do.

Cons

I've shared a few ideas with the team that still haven't been implemented. That said, I understand it's not simple for any company to act on every user suggestion, even though I really believe my ideas could have helped other users too.

“Convenient setup”

Pros

Getting everything up and running was quick and it's very simple for my contacts to use as well.

Cons

The client side really needs to be reworked. It would help a lot if clients were remembered instead of showing up 19 separate times in the dashboard after 19 bookings, for example. I'm not looking for a full CRM but this is definitely the part I like the least.

“They keep releasing new features”

Pros

Running several appointment types for clients was my biggest requirement and after trying other booking tools, it was the only one that could sync availability across all 6 of my email addresses while still booking meetings to the single address tied to this business. That was the reason I chose it in the first place but the rest of the platform has been just as impressive. The booking pages look polished, the embeds work really well, reminders are handled nicely, custom fields are useful and rescheduling is top notch. They also keep releasing new features that are genuinely helpful instead of filler. Support has been fantastic and their Facebook user community is active and very helpful too. It's such a solid product and company that I even set it up for my wife when she launched her nutritionist business.

Cons

The only thing I'm still hoping for is a proper CRM :)

“responsive support”

Pros

One of the biggest wins for me has been how responsive the customer service team is, I always hear back quickly. Everything functions the way it should and I'm able to customize each page based on what I'm selling. It's also really convenient that either my client or I can approve a session reschedule, depending on the situation. If a client says they never got the confirmation email, I can resend it right away which helps when it ends up in spam. The reminder options are fantastic too since I can set up as many as I need for both myself and my clients. I also get a lot of value from the coupon code feature. Overall, it's been a very useful part of my business toolkit.

Cons

Every now and then, I run into an issue where someone can't see an available free time slot, even when I've opened a large enough window for them within the limits I set. The daily calendar also uses a slider which feels a little complex. Aside from that, I really love everything about it.

“Professional look and stellar support”

Pros

Right away, I felt appreciated as a customer and it really worked with me to make sure it was the best fit for what I needed. Definitely a five-star experience and I'm very impressed. The platform looks polished and professional, the support team responds quickly and I can customize it so it lines up with my brand. I also really appreciate the wide range of page settings which gives me plenty of flexibility to tailor everything to my specific needs.

Cons

I'd prefer a bit more direct guidance when I have questions, rather than just being sent a video showing how to solve the issue. I also think the name book.me is not very memorable for clients which can be a drawback. On top of that, I'd like to see a PayPal membership option added.

“Easy to implement”

Pros

the implementation process didn't take long at all. It feels very user friendly which made it simple for our team to roll it out quickly.

Cons

Setting up the booking pages is still challenging. There are a few functionality issues that make it harder to use than it should be and you're also limited when it comes to changing the page layout and the reminders.

“Lets customers cancel their own cancellations”

Pros

Getting this set up on a WordPress site was very simple. The part I appreciate most is the real-time functionality and it's really helpful that customers can handle their own cancellations or rescheduling without needing extra help.

Cons

The visual design could use a bit more polish and when I needed assistance, the support response was slower than I expected.

“clean interface”

Pros

It has been really solid overall. The interface is clean, it's simple to work with and it gives me more room to customize than most other options I've used. I get compliments on it all the time and it comes across as very polished and high-end.

Cons

Something I'd still like to see improved is the reminder emails since they aren't as customizable as I want them to be. Even so, they still work well and get the job done.