Total 100 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

16%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JF

Julia F.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0
November 2024

“amazing automations”

Pros

Using it feels pretty easy and the admin side of it becomes a lot less of a headache. The biggest win for me is how much manual formatting work in board packs gets reduced... especially when you're putting packs together by hand. On top of that, the built-in auto reminders cut down the amount of chasing and follow-up emails needed because the reminders are automated.

Cons

Didnt come across anything bad yet

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TD

Tanya D.

Sports, N/A employees

More than a year

4.0
November 2024

“so convenient”

Pros

I found it pretty convenient, mainly because it simplifies governance tasks and helps us save a lot of time. The whole workflow feels organized and it reduces the effort needed to manage day-to-day responsibilities.

Cons

Nothing about the product has stood out as concerning or problematic so far.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

SW

Sarah W.

Education Management, N/A employees

Less than 6 months

5.0
November 2024

“effortless!!”

Pros

It's extremely user friendly and flows in a logical way. As the Secretary of our Board, I can quickly put together the Board Packs and send them out without any hassle.

Cons

Would be better if there were options to download only certain documents rather than everything in the pack.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Banking, N/A employees

More than a year

5.0
November 2024

“affordable and easy to use”

Pros

Very easy to use and it's noticeably more affordable than comparable options. Since rolling it out, the monthly board package distribution process has been organized a lot and it's made the whole workflow feel a lot more organized.

Cons

The only snag we ran into was getting our auditors and examiners comfortable with the idea of a New Zealand-based company. As a bank, we're already under extra scrutiny but its team helped by providing the documentation and support we needed to address those concerns.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MG

Mark G.

Education Management, N/A employees

Less than a year

5.0
November 2024

“clear board packs”

Pros

Being able to quickly find other contacts alongside having board packs and agendas laid out clearly has been a big win for me. everything feels well organised and the voting flow is easy and simple to use. I also feel good about account security, details stored in the account are kept confidential and are handled in a way that should be protected. Thanks for putting this together.

Cons

Hardly anything negative to say, nothing comes to mind right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TH

Traceylee H.

Education Management, N/A employees

More than a year

5.0
November 2024

“i like it”

Pros

Really makes governance feel manageable by keeping all the key documents in one place, plus it includes reminders and prompts for the actions that still need to be completed. I also like the option to add notes directly on board documents, it's super handy because it keeps my references and context together instead of scattered across different files.

Cons

There's nothing I genuinely dislike about it, I just wish more boards would adopt it because it's been so helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Anna M.

Farming, N/A employees

Less than a year

5.0
November 2024

“user friendly”

Pros

It feels extremely user friendly to use and it's honestly cut down the time I spend putting together my board packs. The templates and layout also make everything look far more professional than what I was producing before.

Cons

Only part that took a bit of getting used to was after the UI update since the layout shifted. Once I spent a short moment learning the new navigation, it was back to feeling smooth.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

KC

Kevin C.

Farming, N/A employees

More than a year

5.0
November 2024

“simple board workflow that just works”

Pros

Genuinely, it is so simple to use, while still having the right level of complexity for all the different boards.

Cons

Nothing specific to complain about, everything works as expected.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

LH

Lyanne H.

Education Management, N/A employees

Less than 6 months

5.0
November 2024

“big time-saver”

Pros

BoardPro genuinely makes the admin side of preparing paperwork for board meetings a lot less painful and board members seem to enjoy it just as much. Having everything housed in one central place means everyone can access the same information without hunting around.

Cons

Would be nice to see an option for marking items as "In Committee," plus a way to store confidential notes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

SM

Samantha M.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
November 2024

“easy to handle”

Pros

Minutes can be captured during the meeting and then automatically carried over to the next session which makes it simple to review and confirm details.

Cons

Once the minutes are marked as confirmed, editing them isn't possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CT

Carolyn T.

Public Safety, N/A employees

More than a year

5.0
November 2024

“digital notes are great”

Pros

Easy to access and refer to, with no need to carry paper around. I also really appreciate the extra tools... especially the highlight feature and the ability to write notes directly. I've used it across several different boards I'm on and it keeps everything in one place.

Cons

It felt a bit dated to get used to at first. After I figured out my way around the interface, it started working really well for me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

NQ

Nic Q.

Environmental Services, N/A employees

Less than a year

5.0
November 2024

“quick set up”

Pros

This tool feels really user friendly and it genuinely saves me time when I'm setting things up. Copying agendas is especially easy so I can reuse what I already have without wasting a bunch of minutes.

Cons

No problems so far, everything with it has been working perfectly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MF

Mana F.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0
November 2024

“simple navigation”

Pros

Everything feels easy and navigation is smooth enough that I can find what I need without thinking too hard. Accessing features is quick too so meetings don't get slowed down. Overall, the setup feels well done and it keeps the flow moving.

Cons

I'd love to see more color options and significantly more pictures. Adding more visual variety would make the experience feel more fun especially during meetings, right now it's a bit too plain for my taste.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FP

Fiona P.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
November 2024

“a complete tool”

Pros

Website feels really user friendly and simple to navigate, everything is organized in one place. It also gives a sense of security which matters for me especially since my organization is an NGO and I'm on a board with the premium plan.

Cons

Honestly, there isn't much I'd change. The basic product covers what our NGO needs and having the premium option for the board has been brilliant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GF

Georgie F.

Non-Profit Organization Management, N/A employees

More than a year

5.0
November 2024

“recommended by me!!”

Pros

This feels really simple and user friendly to use. Whenever something goes wrong, the help section plus the chat feature has been a lifesaver... responses come quickly and are actually helpful.

Cons

Nothing to dislike here. Overall, it's a great platform.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KM

Kieran M.

Education Management, N/A employees

Less than a year

5.0
November 2024

“Very easy setup”

Pros

Interface and day-to-day processes feel user friendly and getting everything running was easy. Once it's configured, using it day to day doesn't take much effort at all.

Cons

Integration with Outlook is pretty limited since it only syncs one way. That can lead to meeting invitations showing up twice or not always staying perfectly up to date. There are manual workarounds that help but it's still a minor snag.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

JA

Jay A.

Education Management, N/A employees

Less than a year

5.0
November 2024

“everything on point!”

Pros

Agenda creation is easy and it's simple to update items and share the associated papers. I also appreciate that it helps track actions so nothing gets forgotten.

Cons

Occasionally the agenda-building workflow feels a little dated and I've accidentally lost my work a couple of times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

KT

Kohine T.

Non-Profit Organization Management, N/A employees

Less than 6 months

5.0
November 2024

“strong support”

Pros

A solid platform for governance support. The programme is easy to use and includes well-focused features for board and governance work. The menu bar layout is clean and makes navigation simple.. dashboard, meetings/calendar schedule, actions, documents and more are all clearly organized. I especially enjoy how quickly I can transfer information for minute taking, confirm minutes for upcoming meetings and keep communication flowing with members. Overall, it feels really usable and it fits the day-to-day needs of governance support.

Cons

Something I'd change is the ability to duplicate agenda items into future meetings without extra work but its not a dealbreaker or negative thing i must mention.. For instance, I have a December meeting scheduled and I'd like to carry over specific agenda items from September directly into that December meeting instead of rewriting them or copying/pasting. I understand I can create a brand-new meeting and duplicate agenda items that way but it would be better to duplicate selected agenda items (including their content) into an existing meeting, rather than deleting the meeting and starting over. It would also be helpful if there were an option to connect our Outlook app to the meetings calendar so events could be added automatically and members/team notified.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

AE

Ahmed E.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
November 2024

“top-notch”

Pros

The cloud features let me work on agendas and minutes from any device, anytime, without worrying about access. Scheduling the next meeting is easy too and connecting with everyone is quick and convenient.

Cons

Cloning agendas is super useful but it would help if I could view the status and notes on cloned items too, right now I end up opening another screen just to compare results. Also, it's pretty annoying that I can't change an agenda item from discussion to voting directly, instead, I have to create a separate vote type item and copy/paste the content over.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SG

Sue G.

Sports, N/A employees

Less than a year

5.0
October 2024

“saves my time”

Pros

Biggest win is the time saved from start to finish. Getting it set up is easy and very user friendly. Building the agenda doesn't take much effort and assigning who will speak on each item is just as simple. During and after each hui, board members can go back and review previous hui notes and related documents whenever they want. The task allocation during the hui is really impressive and the follow-up reminders make it easy to keep momentum. Minutes are captured during the hui itself which cuts out a lot of later admin work and the minutes approval process is smooth. Overall, the app's cost ends up paying for itself thanks to the time savings and the accuracy of the minutes.

Cons

No real downsides yet, nothing I'd change at this stage of our rollout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10