Julia F.
Health, Wellness and Fitness, N/A employees
Less than a year
“amazing automations”
Pros
Using it feels pretty easy and the admin side of it becomes a lot less of a headache. The biggest win for me is how much manual formatting work in board packs gets reduced... especially when you're putting packs together by hand. On top of that, the built-in auto reminders cut down the amount of chasing and follow-up emails needed because the reminders are automated.
Cons
Didnt come across anything bad yet
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Tanya D.
Sports, N/A employees
More than a year
“so convenient”
Pros
I found it pretty convenient, mainly because it simplifies governance tasks and helps us save a lot of time. The whole workflow feels organized and it reduces the effort needed to manage day-to-day responsibilities.
Cons
Nothing about the product has stood out as concerning or problematic so far.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Sarah W.
Education Management, N/A employees
Less than 6 months
“effortless!!”
Pros
It's extremely user friendly and flows in a logical way. As the Secretary of our Board, I can quickly put together the Board Packs and send them out without any hassle.
Cons
Would be better if there were options to download only certain documents rather than everything in the pack.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Banking, N/A employees
More than a year
“affordable and easy to use”
Pros
Very easy to use and it's noticeably more affordable than comparable options. Since rolling it out, the monthly board package distribution process has been organized a lot and it's made the whole workflow feel a lot more organized.
Cons
The only snag we ran into was getting our auditors and examiners comfortable with the idea of a New Zealand-based company. As a bank, we're already under extra scrutiny but its team helped by providing the documentation and support we needed to address those concerns.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Mark G.
Education Management, N/A employees
Less than a year
“clear board packs”
Pros
Being able to quickly find other contacts alongside having board packs and agendas laid out clearly has been a big win for me. everything feels well organised and the voting flow is easy and simple to use. I also feel good about account security, details stored in the account are kept confidential and are handled in a way that should be protected. Thanks for putting this together.
Cons
Hardly anything negative to say, nothing comes to mind right now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Traceylee H.
Education Management, N/A employees
More than a year
“i like it”
Pros
Really makes governance feel manageable by keeping all the key documents in one place, plus it includes reminders and prompts for the actions that still need to be completed. I also like the option to add notes directly on board documents, it's super handy because it keeps my references and context together instead of scattered across different files.
Cons
There's nothing I genuinely dislike about it, I just wish more boards would adopt it because it's been so helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna M.
Farming, N/A employees
Less than a year
“user friendly”
Pros
It feels extremely user friendly to use and it's honestly cut down the time I spend putting together my board packs. The templates and layout also make everything look far more professional than what I was producing before.
Cons
Only part that took a bit of getting used to was after the UI update since the layout shifted. Once I spent a short moment learning the new navigation, it was back to feeling smooth.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Kevin C.
Farming, N/A employees
More than a year
“simple board workflow that just works”
Pros
Genuinely, it is so simple to use, while still having the right level of complexity for all the different boards.
Cons
Nothing specific to complain about, everything works as expected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Lyanne H.
Education Management, N/A employees
Less than 6 months
“big time-saver”
Pros
BoardPro genuinely makes the admin side of preparing paperwork for board meetings a lot less painful and board members seem to enjoy it just as much. Having everything housed in one central place means everyone can access the same information without hunting around.
Cons
Would be nice to see an option for marking items as "In Committee," plus a way to store confidential notes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Samantha M.
Non-Profit Organization Management, N/A employees
Less than a year
“easy to handle”
Pros
Minutes can be captured during the meeting and then automatically carried over to the next session which makes it simple to review and confirm details.
Cons
Once the minutes are marked as confirmed, editing them isn't possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carolyn T.
Public Safety, N/A employees
More than a year
“digital notes are great”
Pros
Easy to access and refer to, with no need to carry paper around. I also really appreciate the extra tools... especially the highlight feature and the ability to write notes directly. I've used it across several different boards I'm on and it keeps everything in one place.
Cons
It felt a bit dated to get used to at first. After I figured out my way around the interface, it started working really well for me.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Nic Q.
Environmental Services, N/A employees
Less than a year
“quick set up”
Pros
This tool feels really user friendly and it genuinely saves me time when I'm setting things up. Copying agendas is especially easy so I can reuse what I already have without wasting a bunch of minutes.
Cons
No problems so far, everything with it has been working perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mana F.
Health, Wellness and Fitness, N/A employees
Less than a year
“simple navigation”
Pros
Everything feels easy and navigation is smooth enough that I can find what I need without thinking too hard. Accessing features is quick too so meetings don't get slowed down. Overall, the setup feels well done and it keeps the flow moving.
Cons
I'd love to see more color options and significantly more pictures. Adding more visual variety would make the experience feel more fun especially during meetings, right now it's a bit too plain for my taste.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fiona P.
Non-Profit Organization Management, N/A employees
Less than a year
“a complete tool”
Pros
Website feels really user friendly and simple to navigate, everything is organized in one place. It also gives a sense of security which matters for me especially since my organization is an NGO and I'm on a board with the premium plan.
Cons
Honestly, there isn't much I'd change. The basic product covers what our NGO needs and having the premium option for the board has been brilliant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Georgie F.
Non-Profit Organization Management, N/A employees
More than a year
“recommended by me!!”
Pros
This feels really simple and user friendly to use. Whenever something goes wrong, the help section plus the chat feature has been a lifesaver... responses come quickly and are actually helpful.
Cons
Nothing to dislike here. Overall, it's a great platform.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kieran M.
Education Management, N/A employees
Less than a year
“Very easy setup”
Pros
Interface and day-to-day processes feel user friendly and getting everything running was easy. Once it's configured, using it day to day doesn't take much effort at all.
Cons
Integration with Outlook is pretty limited since it only syncs one way. That can lead to meeting invitations showing up twice or not always staying perfectly up to date. There are manual workarounds that help but it's still a minor snag.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Jay A.
Education Management, N/A employees
Less than a year
“everything on point!”
Pros
Agenda creation is easy and it's simple to update items and share the associated papers. I also appreciate that it helps track actions so nothing gets forgotten.
Cons
Occasionally the agenda-building workflow feels a little dated and I've accidentally lost my work a couple of times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Kohine T.
Non-Profit Organization Management, N/A employees
Less than 6 months
“strong support”
Pros
A solid platform for governance support. The programme is easy to use and includes well-focused features for board and governance work. The menu bar layout is clean and makes navigation simple.. dashboard, meetings/calendar schedule, actions, documents and more are all clearly organized. I especially enjoy how quickly I can transfer information for minute taking, confirm minutes for upcoming meetings and keep communication flowing with members. Overall, it feels really usable and it fits the day-to-day needs of governance support.
Cons
Something I'd change is the ability to duplicate agenda items into future meetings without extra work but its not a dealbreaker or negative thing i must mention.. For instance, I have a December meeting scheduled and I'd like to carry over specific agenda items from September directly into that December meeting instead of rewriting them or copying/pasting. I understand I can create a brand-new meeting and duplicate agenda items that way but it would be better to duplicate selected agenda items (including their content) into an existing meeting, rather than deleting the meeting and starting over. It would also be helpful if there were an option to connect our Outlook app to the meetings calendar so events could be added automatically and members/team notified.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Ahmed E.
Non-Profit Organization Management, N/A employees
Less than a year
“top-notch”
Pros
The cloud features let me work on agendas and minutes from any device, anytime, without worrying about access. Scheduling the next meeting is easy too and connecting with everyone is quick and convenient.
Cons
Cloning agendas is super useful but it would help if I could view the status and notes on cloned items too, right now I end up opening another screen just to compare results. Also, it's pretty annoying that I can't change an agenda item from discussion to voting directly, instead, I have to create a separate vote type item and copy/paste the content over.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Sue G.
Sports, N/A employees
Less than a year
“saves my time”
Pros
Biggest win is the time saved from start to finish. Getting it set up is easy and very user friendly. Building the agenda doesn't take much effort and assigning who will speak on each item is just as simple. During and after each hui, board members can go back and review previous hui notes and related documents whenever they want. The task allocation during the hui is really impressive and the follow-up reminders make it easy to keep momentum. Minutes are captured during the hui itself which cuts out a lot of later admin work and the minutes approval process is smooth. Overall, the app's cost ends up paying for itself thanks to the time savings and the accuracy of the minutes.
Cons
No real downsides yet, nothing I'd change at this stage of our rollout.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10