Total 100 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

83%

4

Stars

16%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NS

Neil S.

Education Management, N/A employees

Less than a year

5.0
July 2026

“organized meeting setup with easy agenda navigation”

Pros

BoardPro has really organized how we set up meetings. Board members can quickly navigate the agenda and all the supporting documents so nothing gets lost in the shuffle. As the person responsible for coordinating the agenda, it's made my workload noticeably lighter and the whole process runs more smoothly.

Cons

Honestly, I can't think of any downsides. Getting everything integrated into our meeting flow was easy and the rollout went without any hiccups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Robert B.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
June 2026

“excellent board minutes automation”

Pros

This tool has been a big win for our team when it comes to automating board minutes. Being able to generate minutes right from the agenda organizes everything and makes the workflow feel effortless. On top of that, the customer support has been top, notch, every time we've reached out, we've gotten helpful, quick responses. Overall, the value you get for what you pay is honestly outstanding.

Cons

I can't think of anything I truly dislike about it. If there's one improvement I'd love to see, it would be a more efficient calendar view for board meeting events, plus the option to create other board-related activities (not just board meetings) that also show up in the same calendar and can be filtered. That would help board members track everything relevant to their governance responsibilities in one place.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

RR

Rossana R.

Hospital & Health Care, N/A employees

Less than a year

5.0
June 2026

“perfect paperless platform for agendas”

Pros

Runs well on a centralised platform and is fully paperless. It can set up agendas, generate board packs, run votes, capture minutes in real time and handle action items by assigning owners and sending reminders as work progresses. It also stores all related files in one place and anyone assigned to an action can update their progress before the meeting.

Cons

So I checked the Play Store and there still isn't an Android phone app for it.. so it's not really usable on the go when I'm away from my laptop or tablet.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

DC

Dale C.

Veterinary, N/A employees

More than a year

4.0
June 2026

“Love the organized folders”

Pros

Simplicity is the big win here. It's an uncomplicated platform that's easy to use without feeling restricted. The folders are well organized and I also like that you can limit access when needed.

Cons

I'm not completely sure about the security rating and the app's functionality feels a bit limited in places. A cleaner design with more capability would make it even better.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

SB

Suki B.

Philanthropy, N/A employees

Less than a year

5.0
May 2026

“user-friendly platform”

Pros

Using Suki B.'s BoardPro has been a really positive experience. The platform is easy and feels user friendly, even if you're not very technical, it helps you create agendas, fill in complete minutes and handle all the committee requirements without getting stuck. Whenever I've needed assistance, their support has been basically immediate and genuinely helpful, with clear step-by-step guidance that gets me through whatever task is in front of me.

Cons

There aren't any real deal-breakers for me. I've run it for two very different organisations and it's worked well for both, even with their differing processes. The only minor thing is that there's a small learning curve at the start and it can sometimes feel like you're writing notes twice. That said, they've made small improvements over time and I've gotten better at capturing the right details the first time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

JW

Jaimes W.

Hospital & Health Care, N/A employees

Less than a year

5.0
April 2026

“Reliable bookmarks and highlights”

Pros

So easy to use this software. Bookmarks work reliably and I can highlight specific parts while also adding comments on the same sections. Navigating through the content feels manageable too... I can move back easily and jump around to Bookmarks quickly.

Cons

Getting backward navigation down takes a bit of getting used to at first. Also, the magnification feature can feel a little awkward to control until you're more familiar with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KP

Ken P.

Sports, N/A employees

More than a year

5.0
March 2026

“clean board workspace”

Pros

I genuinely enjoy using it. It's easy to work with and it gives me one central place to handle everything I need. The platform includes the core functionality I expect for the kinds of boards I'm involved with so I'm not having to hunt around for features or workarounds.

Cons

Nothing comes to mind. I'm a fairly basic user and it already has all the parts I need. everything feels user friendly and there hasn't been anything that's gotten in the way of my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CO

Craig O.

Sports, N/A employees

Less than a year

5.0
March 2026

“improved meeting flow”

Pros

We switched to the NFP version in 2025 and it's been a clear step up from the old paper shuffle. The workflow is simpler and sharing information plus running meetings is noticeably more efficient now.

Cons

Right now, i have no real complaints. Getting the whole board on board went fairly smoothly, even with the usual cautious attitudes some people have around "technology."

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

CE

Catherine E.

Non-Profit Organization Management, N/A employees

Less than a year

5.0
March 2026

“easy meeting management”

Pros

Meeting management and sharing documents feels easy. It's genuinely simple to use, even when you're not tech-savvy. My colleagues agree and it seems to work well across very different organizations, whether they're at early or more mature stages. Overall it comes across as really user friendly.

Cons

Taking notes can occasionally feel a little dated though I suspect it's largely about how I'm using the tool rather than BoardPro itself. It hasn't been a big problem for me and it hasn't caused much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KP

Kat P.

Primary/Secondary Education, N/A employees

Less than 6 months

5.0
December 2025

“simple navigation”

Pros

For me, it really comes down to how easy it is to use. The app is simple to navigate, feels user friendly and fits perfectly with what I need. I can pull up the packs, minutes and action lists with just a single click.

Cons

I haven't run into anything I dislike yet. If I had to pick one improvement, I'd want the notes to be more noticeable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LH

Lucy H.

Banking, N/A employees

Less than a year

5.0
December 2025

“simple document sharing”

Pros

The workflow feels really easy. Uploading documents is simple and sharing the information with Board members doesn't take much effort. I also like how the layout is set up to surface decisions clearly.. so notes and actions are easy to spot and attaching supporting papers is painless.

Cons

During the checking phase, I keep having to switch back and forth between the agenda and the board pack. Also, once a draft version is ready, downloading and reviewing the full pack isn't quite as user friendly as it could be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GR

George R.

Government Relations, N/A employees

More than a year

5.0
December 2025

“secure sign-in with fast navigation”

Pros

Secure sign-in... fast navigation to folders, the timeline layout with a clear meeting record, and compared with other governance tools, it doesn't push constant upgrades. It also lets you store documents across a range of folders which keeps things neatly organised.

Cons

Once my access setup was sorted... especially the fact that I use different email addresses for separate directorships and operational roles, I stopped needing admin staff to send links to the meeting papers. After getting that sorted, I can log into each organisation directly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JK

Johannes K.

Investment Management, N/A employees

Less than a year

5.0
November 2025

“I liked using it”

Pros

It runs efficiently and makes sure every member gets updated when the agenda or meeting pack changes. All it takes is a single click on the publish button and the right people are informed right away.

Cons

No real complaints here. The platform feels solid overall, if anything, it would be helpful to include something like MS Teams, style video conferencing so attendees can join remotely or meetings can be recorded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

SW

Samantha W.

Real Estate, N/A employees

More than a year

5.0
November 2025

“It's a good option”

Pros

Really handy to have all the boards together in a single portal. The layout is easy and I can quickly add and manage notes while keeping everything in one place, instead of hunting through different tools.

Cons

A downside is that it requires an internet connection so offline use isn't possible. That makes it less convenient when traveling or when there's no Wi-Fi available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

ER

Emma R.

Education Management, N/A employees

Less than a year

5.0
November 2025

“one of the best”

Pros

App is really simple to use, its interface feels user friendly so getting started was smooth without a steep learning curve. Built-in reminders help ensure nothing slips through the cracks which keeps my workflow organised and moving forward. After meetings, the follow-up process is clear and practical, with obvious options to assign tasks and track progress over time.

Cons

The only downside I've run into is the lack of a built-in chat feature. Since there's no chat inside the platform, messages and board correspondence can't be kept in one central place so communication and collaboration would be even more smooth if chat were available but its great

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Food & Beverages, N/A employees

Less than a year

5.0
October 2025

“automatic reminders help”

Pros

This tool automatically sends reminder emails to your address for required actions and upcoming meetings. It's also helpful that you can check which members have viewed the agenda and the meeting pack before the meeting starts.

Cons

Occasionally the agenda formatting can be a bit fiddly... especially when using tables and different fonts. I'd really prefer it if links showed up automatically underlined in a different color, instead of needing to format them manually every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FB

Frances B.

Non-Profit Organization Management, N/A employees

Less than a year

4.0
October 2025

“great value with free training webinars”

Pros

BoardPro really delivers strong value for the money and it's easy to use day to day. The free training webinars are a big bonus too which has made it a solid fit for our charity's needs.

Cons

Tracking down older documents and specific details can be a hassle. The search function isn't always user friendly and it's especially difficult to locate old minutes-topic/word-based searching doesn't work as well as you'd hope.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

7

KH

Kelly H.

Health, Wellness and Fitness, N/A employees

Less than 6 months

5.0
October 2025

“Great "flying minutes" feature”

Pros

Creating agendas and uploading documents feels easy and I'm also a big fan of the "flying minutes" feature. On top of that, the option to set up board-only folders is really handy for keeping content organized.

Cons

Search works pretty well, it can scan document titles across the whole site or find keywords inside a specific board pack. That said, I'd still like a true master search that can also look for keywords within the documents themselves.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NF

Nic F.

Arts and Crafts, N/A employees

Less than a year

5.0
October 2025

“Useful features”

Pros

It's genuinely convenient to use and the features are really useful. The flying minutes in particular have been a lifesaver for me since they make it simple to keep track and stay organized.

Cons

Because it is a more technical platform, not everyone has the same level of tech confidence and I've occasionally run into access issues. To be fair, that's more about the learning curve than the product itself but it's been my experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TH

Tommy H.

Construction, N/A employees

Less than a year

5.0
September 2025

“easy app for agenda setup”

Pros

Genuinely love tha app, it is so easy to use. It handles the setup of agendas and the capturing of minutes for you which saves a lot of time. It also gave our board a clear structure and a repeatable workflow and that's made sharing the board pack much easier.

Cons

Wish we'd brought it in sooner, trying to manage meetings and agendas from scratch without it ends up costing more time than it saves.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10