Neil S.
Education Management, N/A employees
Less than a year
“organized meeting setup with easy agenda navigation”
Pros
BoardPro has really organized how we set up meetings. Board members can quickly navigate the agenda and all the supporting documents so nothing gets lost in the shuffle. As the person responsible for coordinating the agenda, it's made my workload noticeably lighter and the whole process runs more smoothly.
Cons
Honestly, I can't think of any downsides. Getting everything integrated into our meeting flow was easy and the rollout went without any hiccups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert B.
Non-Profit Organization Management, N/A employees
Less than a year
“excellent board minutes automation”
Pros
This tool has been a big win for our team when it comes to automating board minutes. Being able to generate minutes right from the agenda organizes everything and makes the workflow feel effortless. On top of that, the customer support has been top, notch, every time we've reached out, we've gotten helpful, quick responses. Overall, the value you get for what you pay is honestly outstanding.
Cons
I can't think of anything I truly dislike about it. If there's one improvement I'd love to see, it would be a more efficient calendar view for board meeting events, plus the option to create other board-related activities (not just board meetings) that also show up in the same calendar and can be filtered. That would help board members track everything relevant to their governance responsibilities in one place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Rossana R.
Hospital & Health Care, N/A employees
Less than a year
“perfect paperless platform for agendas”
Pros
Runs well on a centralised platform and is fully paperless. It can set up agendas, generate board packs, run votes, capture minutes in real time and handle action items by assigning owners and sending reminders as work progresses. It also stores all related files in one place and anyone assigned to an action can update their progress before the meeting.
Cons
So I checked the Play Store and there still isn't an Android phone app for it.. so it's not really usable on the go when I'm away from my laptop or tablet.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Dale C.
Veterinary, N/A employees
More than a year
“Love the organized folders”
Pros
Simplicity is the big win here. It's an uncomplicated platform that's easy to use without feeling restricted. The folders are well organized and I also like that you can limit access when needed.
Cons
I'm not completely sure about the security rating and the app's functionality feels a bit limited in places. A cleaner design with more capability would make it even better.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Suki B.
Philanthropy, N/A employees
Less than a year
“user-friendly platform”
Pros
Using Suki B.'s BoardPro has been a really positive experience. The platform is easy and feels user friendly, even if you're not very technical, it helps you create agendas, fill in complete minutes and handle all the committee requirements without getting stuck. Whenever I've needed assistance, their support has been basically immediate and genuinely helpful, with clear step-by-step guidance that gets me through whatever task is in front of me.
Cons
There aren't any real deal-breakers for me. I've run it for two very different organisations and it's worked well for both, even with their differing processes. The only minor thing is that there's a small learning curve at the start and it can sometimes feel like you're writing notes twice. That said, they've made small improvements over time and I've gotten better at capturing the right details the first time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jaimes W.
Hospital & Health Care, N/A employees
Less than a year
“Reliable bookmarks and highlights”
Pros
So easy to use this software. Bookmarks work reliably and I can highlight specific parts while also adding comments on the same sections. Navigating through the content feels manageable too... I can move back easily and jump around to Bookmarks quickly.
Cons
Getting backward navigation down takes a bit of getting used to at first. Also, the magnification feature can feel a little awkward to control until you're more familiar with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ken P.
Sports, N/A employees
More than a year
“clean board workspace”
Pros
I genuinely enjoy using it. It's easy to work with and it gives me one central place to handle everything I need. The platform includes the core functionality I expect for the kinds of boards I'm involved with so I'm not having to hunt around for features or workarounds.
Cons
Nothing comes to mind. I'm a fairly basic user and it already has all the parts I need. everything feels user friendly and there hasn't been anything that's gotten in the way of my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Craig O.
Sports, N/A employees
Less than a year
“improved meeting flow”
Pros
We switched to the NFP version in 2025 and it's been a clear step up from the old paper shuffle. The workflow is simpler and sharing information plus running meetings is noticeably more efficient now.
Cons
Right now, i have no real complaints. Getting the whole board on board went fairly smoothly, even with the usual cautious attitudes some people have around "technology."
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Catherine E.
Non-Profit Organization Management, N/A employees
Less than a year
“easy meeting management”
Pros
Meeting management and sharing documents feels easy. It's genuinely simple to use, even when you're not tech-savvy. My colleagues agree and it seems to work well across very different organizations, whether they're at early or more mature stages. Overall it comes across as really user friendly.
Cons
Taking notes can occasionally feel a little dated though I suspect it's largely about how I'm using the tool rather than BoardPro itself. It hasn't been a big problem for me and it hasn't caused much trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kat P.
Primary/Secondary Education, N/A employees
Less than 6 months
“simple navigation”
Pros
For me, it really comes down to how easy it is to use. The app is simple to navigate, feels user friendly and fits perfectly with what I need. I can pull up the packs, minutes and action lists with just a single click.
Cons
I haven't run into anything I dislike yet. If I had to pick one improvement, I'd want the notes to be more noticeable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Lucy H.
Banking, N/A employees
Less than a year
“simple document sharing”
Pros
The workflow feels really easy. Uploading documents is simple and sharing the information with Board members doesn't take much effort. I also like how the layout is set up to surface decisions clearly.. so notes and actions are easy to spot and attaching supporting papers is painless.
Cons
During the checking phase, I keep having to switch back and forth between the agenda and the board pack. Also, once a draft version is ready, downloading and reviewing the full pack isn't quite as user friendly as it could be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George R.
Government Relations, N/A employees
More than a year
“secure sign-in with fast navigation”
Pros
Secure sign-in... fast navigation to folders, the timeline layout with a clear meeting record, and compared with other governance tools, it doesn't push constant upgrades. It also lets you store documents across a range of folders which keeps things neatly organised.
Cons
Once my access setup was sorted... especially the fact that I use different email addresses for separate directorships and operational roles, I stopped needing admin staff to send links to the meeting papers. After getting that sorted, I can log into each organisation directly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Johannes K.
Investment Management, N/A employees
Less than a year
“I liked using it”
Pros
It runs efficiently and makes sure every member gets updated when the agenda or meeting pack changes. All it takes is a single click on the publish button and the right people are informed right away.
Cons
No real complaints here. The platform feels solid overall, if anything, it would be helpful to include something like MS Teams, style video conferencing so attendees can join remotely or meetings can be recorded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Samantha W.
Real Estate, N/A employees
More than a year
“It's a good option”
Pros
Really handy to have all the boards together in a single portal. The layout is easy and I can quickly add and manage notes while keeping everything in one place, instead of hunting through different tools.
Cons
A downside is that it requires an internet connection so offline use isn't possible. That makes it less convenient when traveling or when there's no Wi-Fi available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Emma R.
Education Management, N/A employees
Less than a year
“one of the best”
Pros
App is really simple to use, its interface feels user friendly so getting started was smooth without a steep learning curve. Built-in reminders help ensure nothing slips through the cracks which keeps my workflow organised and moving forward. After meetings, the follow-up process is clear and practical, with obvious options to assign tasks and track progress over time.
Cons
The only downside I've run into is the lack of a built-in chat feature. Since there's no chat inside the platform, messages and board correspondence can't be kept in one central place so communication and collaboration would be even more smooth if chat were available but its great
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Food & Beverages, N/A employees
Less than a year
“automatic reminders help”
Pros
This tool automatically sends reminder emails to your address for required actions and upcoming meetings. It's also helpful that you can check which members have viewed the agenda and the meeting pack before the meeting starts.
Cons
Occasionally the agenda formatting can be a bit fiddly... especially when using tables and different fonts. I'd really prefer it if links showed up automatically underlined in a different color, instead of needing to format them manually every time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frances B.
Non-Profit Organization Management, N/A employees
Less than a year
“great value with free training webinars”
Pros
BoardPro really delivers strong value for the money and it's easy to use day to day. The free training webinars are a big bonus too which has made it a solid fit for our charity's needs.
Cons
Tracking down older documents and specific details can be a hassle. The search function isn't always user friendly and it's especially difficult to locate old minutes-topic/word-based searching doesn't work as well as you'd hope.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
7
Kelly H.
Health, Wellness and Fitness, N/A employees
Less than 6 months
“Great "flying minutes" feature”
Pros
Creating agendas and uploading documents feels easy and I'm also a big fan of the "flying minutes" feature. On top of that, the option to set up board-only folders is really handy for keeping content organized.
Cons
Search works pretty well, it can scan document titles across the whole site or find keywords inside a specific board pack. That said, I'd still like a true master search that can also look for keywords within the documents themselves.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nic F.
Arts and Crafts, N/A employees
Less than a year
“Useful features”
Pros
It's genuinely convenient to use and the features are really useful. The flying minutes in particular have been a lifesaver for me since they make it simple to keep track and stay organized.
Cons
Because it is a more technical platform, not everyone has the same level of tech confidence and I've occasionally run into access issues. To be fair, that's more about the learning curve than the product itself but it's been my experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tommy H.
Construction, N/A employees
Less than a year
“easy app for agenda setup”
Pros
Genuinely love tha app, it is so easy to use. It handles the setup of agendas and the capturing of minutes for you which saves a lot of time. It also gave our board a clear structure and a repeatable workflow and that's made sharing the board pack much easier.
Cons
Wish we'd brought it in sooner, trying to manage meetings and agendas from scratch without it ends up costing more time than it saves.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10