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Overview
CallTower is a global leader in Unified Communications as a Service (UCaaS), specializing in managed voice and collaboration for the enterprise. While the user interface can be improved further, this is quickly offset by its unmatched global voice enablement in over 80 countries, 24/7/365 dedicated support.
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Starting Price
Custom
CallTower Specifications
Real-Time Communication
Integration with Other Tools
Automation & Workflow
Mobile Accessibility
What Is CallTower?
CallTower is a cloud communications provider specializing in UCaaS, Contact Center as a Service (CCaaS), and advanced Conversational AI (CAI) technologies. It delivers a comprehensive solution that combines the power of global voice enablement with deep business integrations to boost productivity and connection across a distributed workforce. The solution is purpose-built for organizations that require a full turnkey approach, offering one invoice and one support call for all communication needs, which optimizes IT infrastructure and streamlines complex workflows.
CallTower Pricing
CallTower Integrations
The software supports integration with multiple systems and platforms, such as:
- Microsoft Teams
- Cisco Collaboration
- Zoom Phone
- Microsoft 365
- Microsoft Copilot
- Five9
- Genesys Cloud
Who Is CallTower For?
CallTower software is ideal for a wide range of organizations and sectors, including:
- Global enterprises
- Mid-market businesses
- Financial services
- Higher education
- Manufacturing
- Non-profits
- Contact centers
Is CallTower Right For You?
CallTower is the ideal choice if you prioritize global reach and support stability above all else. Its standout feature is its vast, redundant network infrastructure, powered by 15 geo-redundant data centers ensuring unparalleled voice connectivity in over 80 countries, backed by a 24/7/365 US-based support team. This high degree of operational assurance, combined with features like One Click Failover, empowers businesses to seamlessly transition to cloud voice, eliminating vendor "finger-pointing" and guaranteeing business continuity anywhere in the world.
Still unsure about CallTower? Contact us at (661) 384-7070 for further guidance.
CallTower Features
The CallTower Connect tool is a proprietary, in-house system that simplifies technology management for all users and administrators. It provides a user-friendly portal that allows customers to personalize and control their communication services and administer provisioning without needing external consultants or specialized expertise.
The platform delivers global voice enablement powered by an extensive network infrastructure of 15 geo-redundant data centers located strategically across the globe. This physical network ensures unparalleled stability, security, and connectivity for enterprise operations in over 80 countries, supporting maximum uptime and application failover.
CallTower offers a comprehensive suite of Contact Center and Customer Experience (CX) solutions, including managed services for Five9, Genesys Cloud, and Webex Contact Center. This feature set empowers businesses to optimize customer service operations with advanced tools like Conversational AI and specialized consulting services.
The platform provides proprietary analytical tools, such as CT Analytics for MS Teams and CT Analytics for Webex by Cisco. These features deliver crucial reporting and data visualization on unified communications usage, helping organizations measure adoption, optimize IT infrastructure, and gain real-time insight into team productivity.
