Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RS

Rhonda Slater

Religious Institutions, 1-10 employees

More than a year

5.0
August 2024

perfect for us

Pros

The biggest plus for me is how flexible the templates are so I can customize them to match exactly what I need. The AI tools are a nice bonus and there's also a wide variety of templates and graphics to choose from.

Cons

A few features aren't always easy to locate which can be a little frustrating. I also wish there were more options available for adding captions or subtitles to videos.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MGB

Mary Grace Brant

Entertainment, 1-10 employees

More than a year

5.0
August 2024

campaigns made easy

Pros

Using this has been really simple. I still prefer the desktop version over the mobile app though both work really well. The free plan makes it accessible to just about anyone and since I use Pro, it has turned into an essential part of my marketing campaigns.

Cons

Honestly I don't have many complaints. Once in a while, designs would glitch and save differently than how they looked when I created them especially with text shifting onto a new line when it wasn't set up that way. It hasn't happened lately though and that's really the only issue I've had.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

NB

Nicole Bross

Writing and Editing, 1-10 employees

More than a year

5.0
August 2024

easy for everyone

Pros

This tool feels very adaptive especially for anyone without a design background who still wants to create professional-looking graphics. It's simple to work with on both the desktop version and the mobile app.

Cons

The search feature can be hit or miss and it doesn't always bring up helpful results when searching for specific keywords.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

FV

Federico Volpara

Banking, 500+ employees

More than a year

4.0
August 2024

Its good

Pros

Love it! It makes it possible to create content even if you're not an editing expert, thanks to pre-made templates that are simple to customize.

Cons

A lot of the templates it offers are often locked behind the paid Pro version but okay the ones available are also good!

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

TS

Tammy Stevenson

Apparel & Fashion, 1-10 employees

More than a year

3.0
August 2024

good design variety

Pros

There are plenty of options available and it covers a wide range of designs.

Cons

What I don't care for is having to pay extra to unlock the premium features.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

6

MS

Meagan Schaffer

Retail, 1-10 employees

More than a year

5.0
August 2024

Positive experience

Pros

This tool gives me plenty of creative freedom to build all kinds of assets, from social media content and booklets to posters, notecards and even mood boards for brainstorming. The platform is very simple to pick up and use and it's also a really budget-friendly option.

Cons

At times some features feel a little limited and certain editing tools,like brightness controls or the background remover,can be somewhat finicky.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AL

Annie Lee

Education Management, 1-10 employees

More than a year

4.0
August 2024

overall a nice tool

Pros

It's incredibly simple to use and it makes our documents and flyers look absolutely superb!

Cons

One thing missing is a filter that lets you narrow the content down to only the free-to-use options.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

SM

Shweta Macwan

Food Production, 1-10 employees

Less than a year

5.0
August 2024

decent template variety

Pros

Canva's template library makes the whole design process really simple and convenient.

Cons

Something missing in it is an AI avatar feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

JC

Jane Cox

Online Media, 1-10 employees

More than a year

5.0
August 2024

powerful tools for creatives

Pros

The feature set really shines when it comes to graphic animation and audio work.

Cons

It can feel a bit overcomplicated at times but the tutorials make it manageable to get past those hurdles.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MRI

Md. Rafiew Islam

Research, 51-100 employees

Less than 6 months

5.0
August 2024

excellent experience

Pros

From a brand management perspective, Canva's biggest advantage is how approachable and accessible it is. Anyone on our team can put together high-quality designs without needing advanced graphic design expertise. The drag-and-drop interface makes it quick to create visually appealing presentations social media posts, internal documents and marketing materials. Because it's so user-friendly, we're able to work faster and keep our branding consistent across all of our visual content.

Cons

Compared with more advanced professional design tools, my biggest concern with it is that it has limited customization options and fewer sophisticated design capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2024

design made easy

Pros

It has been really satisfying to use because of the wide variety of resources it offers and the different kinds of edits and designs you can create. It's convenient, user-friendly and makes the whole design process feel much more accessible.

Cons

We're subscribed to its highest-priced plan so it does feel a little expensive. That said, it still feels worth paying for considering everything it offers.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

10

CP

Craig Polley

Photography, 1-10 employees

Less than a year

5.0
August 2024

template library is fantastic

Pros

Finding templates in the software is really simple which makes putting things together much faster.

Cons

Honestly there isn't much about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JFS

Jheniffer Fernanda Schienemeier

Writing and Editing, 1-10 employees

More than a year

5.0
August 2024

practical artwork editing

Pros

Editing ready-made artwork feels very practical and simple which makes the whole process much more convenient.

Cons

I do wish the free version included more features although I understand the platform needs to generate revenue as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

GP

Geoffrey Pain

E-Learning, 51-100 employees

More than a year

5.0
August 2024

works well

Pros

Great tool.. canva is a highly complete editing tool with everything needed to create quality designs.

Cons

Haven't come across any negative points with this software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

LFS

Lidia ferreira Souza

Internet, 1-10 employees

More than a year

5.0
August 2024

my fav

Pros

It has been incredibly practical for me especially when it comes to editing all kinds of content. Whether I'm working on invitations social media posts, YouTube templates or other project materials, everything I need is there in one place. I end up using it all the time for my projects.

Cons

Up to this point, I really haven't come across anything to complain about, for me, it's been flawless.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MVDB

Mariska Van den Broek

Graphic Design, 1-10 employees

More than a year

1.0
August 2024

abrupt subscription switch outrage

Pros

This is an incredibly strong product and you can truly create just about anything with it.

Cons

I'm furious. After being a loyal customer for years, my subscription was changed to a Teams plan without any warning, just because I once collaborated with someone on an invitation. Then they even sent me an email claiming this was some kind of "benefit" for being a long-time customer, while I'm suddenly expected to pay 70 euros more. That's ridiculous. They switched my plan to a more expensive Teams subscription without my permission, even though I've always had a Pro plan and that's clearly shown on all of my invoices. And now I'm the one who has to cancel it and sign up again myself? This mistake is theirs, not mine.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

GC

gabrielle castro

Graphic Design, 1-10 employees

More than a year

5.0
August 2024

accessible

Pros

Using it has been very simple for me. The platform feels dynamic, accessible and user-friendly and the free tools it includes are really helpful. I'm able to use it without running into any difficulties.

Cons

Would be even better if there were more free resources available especially images and videos. Still, I understand the platform also needs to generate revenue.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KL

Kaciane Lazzaretti

Human Resources, 1-10 employees

Less than a year

5.0
August 2024

free tool that works

Pros

Being free is a big plus and it's been really helpful for me at work.

Cons

It would be even better with more features and additional free figures.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

TK

Tenae Kingsbury

Facilities Services, 1-10 employees

More than a year

5.0
August 2024

incredible results

Pros

There's so much versatility here. It really has something that fits just about any project you could possibly have in life.

Cons

Honestly it is fantastic. The only real downside comes up if you don't upgrade to the Pro version.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AP

Ana Priscila

Cosmetics, 1-10 employees

More than a year

5.0
August 2024

practical designs

Pros

It has been really practical for me. It helps me promote my products without much effort and it works very well for creating flyers and promotional posts.

Cons

Nothing much to dislike about it because it's such a complete app. If I had to mention something, I'd say the free version could offer more appealing images and a wider selection of attractive options.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10