Canva Reviews
Total 2169 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars15%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
More than a year
“fantastic!!”
Pros
This has been my go-to for creating social media graphics, cover images, PDF presentations, ebook covers and even full ebooks. I've used Adobe Spark, Photoshop and Illustrator for the same kind of work but Canva is much simpler to work with. With Photoshop and Illustrator, you need a fair amount of experience to navigate everything especially for social media designs. Canva, on the other hand gives me plenty of templates so I can just pick one and customize it to fit what I need. The mobile app deserves credit too. The Android version used to be a bit unstable earlier in the year which forced me to use the mobile site and that was incredibly frustrating. Since then, the app has improved a lot and now I use it every week for social media graphics and ebook covers. One of the biggest advantages especially compared with Spark, is the variety of templates for every design type. Whether it's an Instagram story, Facebook post, 800x800 social media graphic or 1000x1000 Instagram image, there are always lots of options to choose from. Even when I feel completely stuck creatively, I can browse through the templates and usually find something that matches the idea my client wants. I also appreciate that my final designs don't come out with a branded logo on them.
Cons
Logo creation is where it feels a lot more limited. You can technically make a logo with it but in reality it's not the best tool for that because most of the logo templates tend to look very similar. Another issue I keep running into is the undo and redo feature on the desktop site. On Android it works fine but on desktop it almost never behaves properly for me. If I delete something, whether by accident or on purpose, using undo to bring it back often doesn't work and sometimes it jumps back much farther than I expected. I've ended up staring at a blank space more times than I can count. Redo gives me similar problems. Reloading designs on desktop is also frustrating. I'm not just referring to the times I step away for a while and come back to a message saying my last changes weren't saved and I need to reload. That happens often enough that I've gotten into the habit of saving before leaving my desk. The bigger problem is when I'm actively working and suddenly get told that the last few seconds weren't saved and I need to reload the design. That happens to me at least once every couple of weeks, always on the desktop site and never on the Android app. The app has actually been very reliable for me. At one point my data even ran out while I was designing and I was still able to keep working without interruption and when Wi-Fi came back on there was no reload prompt at all.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Internet, 1-10 employees
More than a year
“amazing content”
Pros
Packs a surprising amount into its free plan and my favorite part is how capable everything feels inside such a polished, attractive web app. It lets you create graphics already sized for all kinds of social platforms, including Pinterest, Facebook posts and banners, Twitter and Instagram. There's also a huge library of free templates to start from and personalize. Adjusting text size, colors and placement is very simple and once you get comfortable with how the different boxes and panels work for text, backgrounds and effects, you realize how much flexibility you have with things like color choices and transparency. I also really appreciate being able to duplicate a design quickly and make multiple variations from the same template.
Cons
One feature I really miss is Magic Resize in the free version. It used to let you take a design made in one format, like Pinterest and convert it into something completely different, such as a Facebook banner ad which was incredibly useful. Losing that entirely is disappointing, even though I understand they need premium features to drive revenue. It would be nice if they at least allowed a limited free use, like resizing one design into three formats so people could see how useful it is and be more tempted to subscribe. Another frustration is that if you want to reuse something from an older design, you can't get to those previous designs without upgrading your account. The platform can also feel a little slow at times and it helps to watch how many tabs you have open. Every new design tends to launch in a separate tab and if too many are open at once, it starts using up system resources pretty quickly.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Political Organization, 1-10 employees
More than a year
“I liked it”
Pros
After teaching myself other design tools like Inkscape and to a lesser degree, Adobe InDesign, I've ended up relying on it for probably 90% of my design work. I'm using it for Work now and having our brand colors and fonts ready to go has been incredibly useful. It also helps that I can create designs in the correct dimensions for different uses without having to stop and search for the specs every time. I've shared access to my account with colleagues as well so they can produce polished, on-brand materials too. The more I use it, the more templates I'm able to build for the rest of my team to copy and customize. Also, having such a huge library of free and paid photos and clipart built right in is extremely convenient.
Cons
A few things still feel limited compared with software like Inkscape. Right now, there's no option to make curved text or place text along any kind of path. It also doesn't include an eraser tool which would definitely come in handy in certain situations. And although it can export print-quality PDFs, the PNG files don't always come out at the resolution I want so I'd really appreciate the option to export at a higher PPI.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Hospitality, 11-50 employees
More than a year
“love the results”
Pros
This is something I rely on several times throughout the day, whether I'm designing inside the platform itself or pairing it with other tools like Photoshop. It's really useful for creating polished social graphics and other business materials without a lot of hassle. The platform includes plenty of built-in features like stock photos, shapes, frames, layouts, fonts and color options and uploading my own images and keeping them in order is pretty quick. I've worked with both the free and paid plans and honestly both are excellent options. The free version already offers more than enough for a small business, while the paid version adds helpful extras like brand kit uploads plus access to more images and icons. I've also spent time using the mobile app which is handy when I need to make something while away from my computer. It's not quite as user-friendly as the desktop version but it has been improving with updates. I also appreciate the different download choices and the newer ability to create simple animated visuals is a nice addition.
Cons
One thing I'd really like to see improved is how designs and images are organized and managed. It would help a lot if there were a better way to rename images and sort them within folders. I'm also not a fan of the storage limit on image folders. The mobile app is another weak spot for me. It's useful for quick edits when I'm on the go but it still feels dated enough that I often simplify what I'm trying to make or just switch to my computer because using it can get frustrating. To be fair, the updates have been making it better. I also wish there were a way to create multiple size variations of one design within a single template. Since I need different dimensions for different social platforms, I usually end up with three to five copies of basically the same design sitting in my library at different sizes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Publishing, 1-10 employees
More than a year
“i rely on this software”
Pros
It has become my go-to design tool for a bunch of reasons. First, it's very user-friendly. There are tons of templates which helps a lot since my design skills are pretty limited. I can put together blog graphics, Facebook posts, book covers and more without needing a huge amount of training. Another big plus is that premium images are available right inside the platform which makes the whole process feel more efficient and convenient. The magic resize feature also saves me a lot of time and honestly it's one of the most useful tools in the program because I'm constantly having to adjust image sizes for different platforms. Also, the range of design features is excellent. Between photos, elements and other tools, everything I need is in one place and simple to manage. At this point, I really don't see a reason to switch to any other design software.
Cons
There's honestly not much I dislike about it but a few things could definitely be better. I wish there were more high-quality free images available because it feels like I end up paying for graphics pretty often. Another issue is that sometimes a downloaded design doesn't look quite the same as it did on the screen which is frustrating because then I have to go back and fix it. I'm not really sure why that happens. The biggest weakness though, is how projects are organized. Managing older designs is pretty frustrating and finding or sorting past projects can be harder than it should be. It would be much better if there were a more practical system instead of having everything piled onto one screen based on the last-used date.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 11-50 employees
More than a year
“Templates are a lifesaver”
Pros
This design tool has been a lifesaver for anyone who thinks Photoshop is too complicated and for companies that don't want to bring in a dedicated graphic designer for every small task. I first came across it at my very first job, when the only designer on the team made it difficult to get designs delivered on time. Since I was handling social media, I had to make sure posts were ready to go out without delays. That pushed me to look for a simple design tool that could help me create attractive, post-worthy graphics on my own. It honestly went beyond what I expected especially because I had no idea a free tool could offer this much. To sum it up, the templates are fantastic. It already has preset sizes for nearly every social media platform out there, from Facebook and Twitter to Pinterest, Tumblr and more. Also, there are templates for invitations, cards, infographics and plenty of other formats, plus the option to enter custom dimensions. It completely removes the headache of figuring out sizes. The layouts within each template are also really helpful when you need ideas or inspiration. There's a huge collection of free shapes, fonts, frames, grids, icons, lines and colors, including custom color choices. It covers almost everything you'd want. The image editing options are also impressive. You can apply effects, adjust photo placement, flip images, crop them and group pictures with other elements. I also appreciate being able to download designs in multiple formats like PDF, PNG, JPG or even all of them.
Cons
An issue I've noticed lately is that it has started running quite slowly, even with a decent internet connection. It really performs well only when the WiFi signal is at its strongest. That said, this slowdown seems to be a more recent problem and the platform's overall usefulness still outweighs it by a lot. Another drawback is the free photo library which feels repetitive and not very interesting. I think the team could include better free images without giving away all the premium-quality ones that are reserved for paid users. Also, it limits you to 30 designs per template at a time. Once you hit that number, you have to start a new design thread just to keep using the same dimensions. It would be much better if they increased that cap because for someone who uses Canva heavily, it just creates too many separate threads for the same template which can also end up making the platform even slower.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Graphic Design, 1-10 employees
More than a year
“positive experience”
Pros
There are tons of ready-made templates available which makes it quick to get started. If I need a flyer layout, I can just choose the flyer category and browse through what feels like hundreds of options to find one that works. It's also helpful that the templates can be filtered by industry or focus, like real estate, food and more. Uploading my own graphics into the platform is very simple which makes customizing designs much faster. I use it often for one-off flyers and social media posts but I've also used it in a more professional setting to build out a brand. I was able to create color palettes, enter the exact brand colors with hex codes and upload custom fonts as well.
Cons
A big frustration comes up when trying to select multiple layered elements to move or edit together. The way the platform handles grouping feels a bit awkward. It's also hard to click on an object that sits on a lower layer without accidentally moving the items above it instead. Another issue I've run into is with printing PDF files. I've had designs print with the alignment completely off and there wasn't a simple way to correct it. The templates that show a price can also be misleading because they make it seem like the template itself costs money, when the actual charge is only for the stock image included in it. If that stock photo is swapped out, the template ends up being free.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Real Estate, 1-10 employees
More than a year
“wide template variety”
Pros
Canva 2.0 still feels like the benchmark for online graphic design especially for beginners and users with intermediate skills. The wider left-side margins in the desktop app make search results for images and design elements appear larger which is a helpful improvement. After locating the "Find Templates" option, there's a really impressive range of templates and the categories seem broader and better organized than before. The APPS icon in the lower-left corner also opens up a solid collection of tools like animation, GIF creation, transparent backgrounds, image resizing and access to a bigger stock photo library although those features are part of the paid monthly plan.
Cons
One frustrating change is that the old template selection screen has been removed. Now users are expected to guess the exact template style by typing a phrase or description which feels like an unnecessary step backward just to make the interface look cleaner. The option to enter custom design dimensions, like 1280x7200 pixels, also seems to be missing. "Find Templates" is technically still there on the left side but it was tucked away enough that I didn't even notice it until I had used Canva 2.0 close to a dozen times. This version could eventually turn out better than Canva 1.0 but only if they add some kind of onboarding guide to show people where these commonly used tools were moved. It comes across as a little overconfident when designers assume their product is adaptive enough that no instructions are needed.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
8
Functionality
6
Education Management, 11-50 employees
More than a year
“Awesome!!”
Pros
Although I usually lean toward tools like InDesign and tend to trust professional graphic designers and artists, it is incredibly useful when something needs to be created quickly. It has become my go-to "design emergency" option because I can turn out all kinds of materials in a short amount of time and being able to save corporate colors in the brand palette is a huge help. I've used it for logos, GIFs, full-page magazine layouts and plenty more. And if you run a non-profit, it's absolutely worth submitting the paperwork to it because getting access for free can make a huge difference when you're working with a limited budget.
Cons
Something I'll say upfront is that people relying on services like Fiverr may want to avoid this for the wrong reasons. Since it is very user-friendly especially if you actually put effort into learning it, it can give an office "jack of all trades" the impression that a company no longer needs a real graphic artist. That's just not true. You still need a solid grasp of basic design principles because the software is not going to perform miracles on its own. Also, it's worth taking advantage of the customizable folders that are available. They make the workflow much more organized when you're creating content for different topics or specific clients. You can still locate your designs without doing that but saving them this way definitely makes everything more efficient. honestly that's barely even a complaint.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10