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Overview
Chatter facilitates secure information sharing and networking within the corporate environment. Although the interface may feel dense initially, the ability to link conversations to records significantly improves context. Nonetheless, its deep integration within the Salesforce ecosystem ensures that teams remain aligned and productive across all departments.
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Starting Price
$0
(Chatter)
Chatter Specifications
Real-Time Communication
File Sharing & Management
Feedback Management
Mobile Accessibility
What Is Chatter?
Chatter is an Enterprise Social Network that facilitates secure collaboration within a business environment. It allows employees to network, share files, and stay updated on projects without leaving their workflow. The software supports feed tracking, keeping teams informed about record changes, and offers publisher actions for quick task execution. By bridging the gap between communication and data, Chatter software solves the pain point of fragmented information, ensuring that sales and support teams in large organizations remain aligned and productive.
Chatter Pricing
The Chatter cost ranges across the following two plans:
- Chatter: Free of cost
- Chatter Plus: $15/user/month (billed annually)
Disclaimer: The pricing is subject to change.
Chatter Integrations
Who Is Chatter For?
Chatter is ideal for internal teams and Salesforce users needing record‑centric collaboration, sales, service, product, cross‑functional teams, and partners.
Is Chatter Right For You?
Chatter is likely the best fit for organizations already embedded in the Salesforce ecosystem seeking to centralize communication. Its standout ability to overlay social features onto business data ensures context is preserved. The software offers robust security through profile-based rollout and granular permissions, making it scalable for growing enterprises. If compliance and secure data sharing are priorities, Chatter provides a controlled environment that aligns with strict organizational standards.
Still not sure about Chatter? Contact our support team at (661) 384-7070 for further guidance.
Chatter Features
This feature enables administrators to control access to Chatter by rolling it out to specific parts of the organization first. It supports managing deployment incrementally by assigning permissions to user profiles or permission sets.
Chatter supports customized actions in the publisher, allowing users to create records or log calls directly from the feed. This feature enables administrators to configure global or object-specific actions to streamline workflows and reduce navigation time.
This feature permits authorized users to pin critical information to the top of a group or record feed for high visibility. In this regard, Chatter supports this functionality to ensure that important announcements or policy updates remain accessible to all relevant team members.
This function automatically notifies users whenever changes are detected in the fields of records they follow. Chatter software enables teams to stay up to date on account, case, or opportunity status without manual checks.
This feature enables the customization of the layout for groups, allowing admins to arrange fields and actions to suit specific needs. Chatter supports organizing collaborative spaces effectively by highlighting the most relevant tools for the team.
