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Overview
Cloud Softphone keeps teams connected with voice and video calls, messaging, file sharing, and customizable webtabs. While the platform can be somewhat complicated to configure, it is reliable businesses of all sizes, especially UCaaS providers and teams managing remote or distributed workforces.
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Starting Price
Custom
Cloud Softphone Specifications
- Real-time Communication
- File Sharing And Management
- Document Management
- Task And Project Management
What Is Cloud Softphone?
Cloud Softphone is a software that enables businesses to build and deploy white-label UCaaS apps for iOS, Android, MacOS, and Windows. The platform allows users to make voice and video calls, send messages, share files, and integrate custom content through webtabs, while maintaining access to over 100 premium features. It helps organizations quickly create cross-platform communication tools, reduces development costs, and provides flexible, scalable functionality to support clients’ connectivity needs.
Cloud Softphone Pricing
The vendor offers five Cloud Softphone price plans:
- White Label App: starting from $549/month
- Outgoing only: starting from $144/month
- Full featured: starting from $66/month
- Enterprise: starting from $479/month
- High Security White Label App: starting from $719/month
Disclaimer: The pricing is subject to change.
Cloud Softphone Integrations
Who Is Cloud Softphone For?
Cloud Softphone is ideal for organizations across a wide range of industries and sectors, including:
- Healthcare
- Hospitality
- Telecom
- IT
- Retail
- Transportation and logistics
Is Cloud Softphone Right For You?
Cloud Softphone is suitable for businesses seeking a scalable, secure white-label softphone solution with voice, video, messaging, file sharing, and customizable web tabs. It enables cross-platform deployment and provides HIPAA and GDPR-compliant encryption for regulated industries. Trusted by over 500 branded apps worldwide, the platform excels in creating enterprise-grade UCaaS applications. However, it is primarily focused on branded app development rather than ready-to-use consumer softphone functionality.
Still doubtful if Cloud Softphone is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Cloud Softphone Features
App Publishing Service
The platform allows businesses to publish custom softphone apps on iOS and Android without extensive development. It simplifies deployment while maintaining enterprise-grade quality and security standards. This helps organizations reach users quickly and ensures consistent branding across mobile platforms.
Location Reporting For 911 Services
Cloud Softphone software provides precise location reporting to support emergency response compliance. It integrates 911 services to deliver accurate caller positions during emergencies. This functionality enhances safety and ensures regulatory requirements are met for service providers.
Push Notifications
This feature enables real-time alerts for messages, calls, and updates. Notifications reduce missed communications and improve user engagement across devices. The platform supports secure, efficient delivery while minimizing battery consumption on mobile devices.
Multi-Party Rich Messaging
The software supports group chats with text, images, and file sharing for seamless collaboration. Users can communicate across teams in real-time within the app environment. It strengthens internal communication and client interaction without relying on external messaging tools.
Web Tab Views
The platform allows embedding custom web content directly into the softphone app via tabs. Businesses can integrate dashboards, support sites, promotions, or social media feeds to enhance the user experience. This also creates a unified interface that drives engagement and potential new revenue streams.
Pros And Cons of Cloud Softphone
Pros
Phone‑number based authentication simplifies login
Custom branding and configuration flexibility
Responsive customer support reported by users
Cons
Currently lacks multi‑extension support
Some customization may require more setup time
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Frequently Asked Questions
Does Cloud Softphone have a mobile app?
Yes, Cloud Softphone offers a dedicated mobile app.
Does Cloud Softphone offer an API?
Yes, Cloud Softphone offers an API.
What types of pricing plans does Cloud Softphone offer?
Cloud Softphone offers five plans, including White Label App (starting from $549/month), Outgoing only (starting from $144/month), Full featured (starting from $66/month), Enterprise (starting from $479/month), and High Security White Label App (starting from $719/month). Get a detailed Cloud Softphone cost breakdown tailored to your specific requirements.
What language does Cloud Softphone support?
Cloud Softphone primarily supports English.
Who are the typical users of Cloud Softphone?
Cloud Softphone features are used by organizations across industries and sectors, including telecom, IT, retail, healthcare, hospitality, and transportation and logistics.
What other apps does Cloud Softphone integrate with?
Information about third-party integrations has not been specified by the vendor.
What level of support does Cloud Softphone offer?
Cloud Softphone offers support through resource hub.