Diligent Community
Last Updated
Overview
Diligent Community helps public sector boards build trust through transparent agenda management, automated workflows, and ADA-compliant public access. While it lacks deep advanced analytics, its secure, mobile-ready environment streamlines meeting cycles and policy collaboration. It is a reliable solution for school boards and municipal councils seeking organizational efficiency.
Diligent Community Specifications
- Real-Time Communication
- File Sharing & Management
- Document Management
- Calendar & Scheduling
What Is Diligent Community?
Diligent Community is a cloud-based governance platform purpose-built for public sector organizations, including school boards, municipal councils, and special districts. It offers a centralized suite of solutions for agenda preparation, meeting management, and policy lifecycle oversight. By providing a secure, mobile-ready environment, the software serves as a single source of truth for both internal staff and the public. It aims to modernize governance by replacing manual processes with automated workflows that foster community engagement and ensure digital accessibility compliance.
How Much Does Diligent Community Cost?
Diligent Community pricing typically falls between $60 to $75/user/month, according to industry benchmarks and government procurement data for similar board management and transparency solutions. This range is intended for general budgeting purposes, as actual costs can differ based on the specific modules selected, the volume of public-facing documents, and the size of the board or council. In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: Is around $3,000–$15,000 for initial setup, system configuration, and public portal branding
- Data Migration: Is typically $1,000–$8,000 to transition historical meeting minutes, agendas, and archival records from legacy systems
- Admin And User Training: Ranges from $2,000–$10,000 for formal onboarding of clerks, board members, and administrative staff
- SSO And API Integrations: Is between $2,000–$12,000 for secure authentication setup and connecting with existing document management or ERP systems
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Diligent Community Integrations
Who Is Diligent Community For?
Diligent Community is ideal for a wide range of industries and sectors, including:
- Education management
- Libraries
- Higher education
- Industrial automation
- Government administration
Is Diligent Community Right For You?
If you’re a public sector organization seeking a secure and efficient way to manage boards, councils, or committees, Diligent Community provides a centralized platform to run meetings, share policies, and keep your community informed. Its cloud-based design ensures accessibility across devices without special downloads.
Trusted by more than 14,000 mission-driven and public sector organizations globally, Diligent Community emphasizes transparency, ADA-compliant public access, and industry-leading security. If your goal is to strengthen public trust while simplifying governance, this platform offers a purpose-built solution tailored for your needs.
Still doubtful if Diligent Community is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Diligent Community Features
AI-Supported Minutes
The software utilizes AI-supported minutes to generate relevant, high-quality meeting records directly from livestreamed sessions. This feature includes closed captions to enhance accessibility and ensure that accurate summaries are produced efficiently. It allows clerks and secretaries to focus on governance while the platform handles the foundational documentation of public proceedings.
Livestream Manager
The platform features a livestream manager that allows users to broadcast public meetings directly to their organization’s website. This tool strengthens community participation by providing real-time access to board discussions. It integrates seamlessly with the broader governance suite, ensuring that recordings and live feeds are centralized for public transparency.
Digital Voting
Diligent Community software includes digital voting capabilities designed to capture, record, and automatically calculate votes with high accuracy. This feature ensures that board decisions are documented instantly and transparently during live meetings. It minimizes manual errors and provides a clear, verifiable record of all motions and official board actions.
Document Library
The platform provides a customizable document library that acts as a secure and centralized location for managing both internal and public materials. Users can upload board documents, policies, and agendas, ensuring version control and easy retrieval. This feature supports transparency by making relevant files accessible to the community through a dedicated site.
Goal Tracking
Diligent Community enables users to create and manage board goals, specific projects, or long-term strategic plans. This feature allows organizations to track progress internally and share those milestones publicly to demonstrate accountability. It helps boards remain aligned with their mission while keeping the community informed of key achievements.
Pros And Cons of Diligent Community
Pros
Streamlines governance processes and board management
User‑friendly interface enhances agenda building
Customer support is fast and helpful
Cons
Interface design may feel visually outdated
Some functionality inconsistencies reported by users
Diligent Community Reviews
Total 10 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars20%
4
Stars50%
3
Stars20%
2
Stars0%
1
Stars10%
Share your experience
Enterprise, 500+ employees
“Outdated UI and weak support”
Pros
The pricing is reasonable but the platform really needs improvements to its UI/UX, integrations and overall performance.
Cons
Support and onboarding need a lot more attention and the UI, UX, AI and overall intelligence of the product still feel lacking.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
3
Functionality
3
Mid Market, 51-100 employees
“Keeps us on track”
Pros
One thing I really appreciate is that it feels so organized...
Cons
I have nothing to complain about at this point. I'm very happy with the upgrades so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Mid Market, 51-100 employees
“convenient meeting minutes editing”
Pros
Putting together meeting minutes is really simple and being able to edit them makes the whole process even more convenient.
Cons
A downside is that some features are not very transparent or visible to the public.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Frequently Asked Questions
What types of pricing plans does Diligent Community offer?
Diligent Community price ranges between approximately $60 to $75/user/month. Get a detailed Diligent Community cost breakdown tailored to your specific requirements.
Does Diligent Community offer an API?
Yes, Diligent Community offers RESTful APIs for third-party integrations.
Does Diligent Community have a mobile app?
No, Diligent Community does not offer a dedicated mobile app.
What other apps does Diligent Community integrate with?
Diligent community offers pre-built third-party integrations with major ERPs, Procurement, and GRC platforms.
Who are the typical users of Diligent Community?
Diligent Community features are used by organizations across industries and sectors, including higher education, industrial automation, and government administration.
What level of support does Diligent Community offer?
Diligent Community offers support through phone and email.
What language does Diligent Community support?
Diligent Community primarily supports the English language.