EmailMeForm Reviews
Total 68 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars19%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“Quite affordable”
Pros
Getting this set up was very simple. The forms are detailed, the pricing works well for what you get and adding them to my website was simple.
Cons
The downside shows up on mobile. When I need to review form data on my phone, the layout doesn't respond well and it becomes difficult to navigate.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Education Management, 51-100 employees
More than a year
“quick and easy to use”
Pros
Having the ability to build forms around exactly what we need has been a huge plus. We can handle instructional walk-throughs, document student behaviors and even communicate with parents all within the same application. The data collection feature also makes it very simple to review our work and see the information we need quickly which helps us make educational and instructional decisions right away.
Cons
Every now and then there's a minor glitch although at times it seems like it may be due to user error rather than the application itself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 1-10 employees
More than a year
“event tracking is easy”
Pros
So to get everything set up was simple and configuring it to match our needs didn't take much effort. It has been really useful for organizing reports and handling event registrations.
Cons
Would be even better if there were more built-in calculation and totaling features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Consumer Services, 11-50 employees
More than a year
“simple and user-friendly”
Pros
Its biggest advantage is how simple the product is to use.
Cons
One thing it's missing is the ability to track data directly within the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
7
Government Administration, 101-500 employees
More than a year
“So convenient”
Pros
Using this software feels incredibly quick and efficient and it really stands out compared to anything else I've used.
Cons
What I'd still want added is a workflow feature that would let me set up a routing process.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Management Consulting, 11-50 employees
More than a year
“you'll love the templates”
Pros
Quite easy and nice to get started on the software... thanks to the implementation process and the wide selection of templates available to use.
Cons
Customization involves too many unnecessary steps and some features are hard to work with if you're not already familiar with the platform. I ended up Googling a lot just to figure things out. It really needs clearer in-app or in-browser guidance and I also wish the forms and surveys allowed more customization to match what we want.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
7
Primary/Secondary Education, 11-50 employees
More than a year
“plenty of data capture options”
Pros
There's a wide range of options available which makes it possible to capture the exact data I need.
Cons
The latest interface update took a little time to get used to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 500+ employees
More than a year
“forms went digital fast”
Pros
Getting started with it was very simple and the functionality has been excellent. Everyone on my staff was able to learn how to update existing forms and build new ones, replacing forms that used to be done by hand with versions we can now send electronically.
Cons
My only real complaint is that we didn't come across it sooner. It has saved my department a huge amount of time and helped us boost productivity in other areas.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Sports, 1-10 employees
More than a year
“handles complex forms brilliantly”
Pros
Our sign-up form is pretty involved, with a lot of logic and personalization built in and it has handled all of it better than anything else we've used.
Cons
No negatives to report from my side!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Non-Profit Organization Management, 1-10 employees
More than a year
“Amazing!”
Pros
Building professional-looking forms with this platform doesn't require any coding or HTML knowledge which has been a huge advantage. Over the years, it has proven to be a dependable tool that has strengthened our member engagement efforts and supported our programs by letting people upload additional documentation through forms. It's also helpful that I can assign access to multiple team members so they can create their own forms while only seeing the ones meant for them. That setup has really helped our staff collect important data and input in an organized way, with the option to export everything to an .xls file. Also, being able to place the Java link on a webpage means any changes made to a form in emailmeform automatically show up on our website right away.
Cons
Honestly I don't have any complaints. It has continued to provide a professional platform and a reliable way to capture data in different formats.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Events Services, 1-10 employees
More than a year
“makes my work easier”
Pros
Running horse shows involves handling a high volume of entries and this software makes that process really manageable. Competitors especially love being able to submit their entries online and they often mention how simple the system is to use.
Cons
The one thing I'd really like to see is more payment options. I appreciate having PayPal available but the fees can add up quickly at times. It would also help if there were a way to offer PayPal through a "friends and family" option.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Internet, 1-10 employees
More than a year
“secure form handling”
Pros
It processes forms in a separate, secure environment which adds an extra layer of safety no matter what hosting server is being used.
Cons
One thing that could be better is the ability to read some of the text before the submit button is applied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Publishing, 1-10 employees
More than a year
“Creates forms really easily”
Pros
Turning an idea into a live online form only takes a few minutes which makes the whole process really efficient. Being able to embed the form directly on our website is a big plus too since it lets us keep everything aligned with our corporate branding.
Cons
No cons from me..
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Non-Profit Organization Management, 1-10 employees
More than a year
“flexible forms for quick surveys”
Pros
Putting together surveys and response forms with it feels very simple. Rather than spending time dealing with backend setup, I can click through a few options and start collecting data right away. The forms also embed well on websites and when needed, I can just send people a link instead.
Cons
A limitation I've run into is that there isn't a forced ranking question type. I don't need it very often but when I do, I have to come up with a creative workaround to make it happen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Internet, 1-10 employees
More than a year
“Solid features”
Pros
Having responsive customer support has been a big plus and the software is very simple to use. Taking payments works well, exporting data is convenient and being able to upload attachments adds a lot of value.
Cons
Form customization interface could be more user friendly and I'd really appreciate having a few more customization options overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Photography, 1-10 employees
More than a year
“support is top notch”
Pros
Setting up forms is incredibly simple. They've made a big difference in how my business runs because my clients can complete them without any hassle. I also use them to gather information from past clients for my blog and there are honestly so many different ways these forms come in handy for me.
Cons
The only thing I really wish it had is an option to brand the forms with my own logo.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Farming, 1-10 employees
More than a year
“handy for basic forms”
Pros
It covers the basics I need and getting a form set up and edited on my computer is pretty simple.
Cons
One thing I'm still missing is a companion app connected to the software so I can review and update forms from my phone.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Non-Profit Organization Management, 1-10 employees
More than a year
“feature-rich platform”
Pros
Using it feels very simple and the functionality is really impressive!
Cons
It can be difficult to track down the past history of a form and see the edits made to it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Financial Services, 1-10 employees
More than a year
“setup is quick and easy”
Pros
Creating forms is quick and simple and it's really convenient to duplicate or copy them whenever needed. It also lets you build custom themes and add corporate logos which is perfect for keeping everything on-brand.
Cons
Would be even better if it included basic logic features that could change the flow based on a user's responses.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Photography, 1-10 employees
More than a year
“custom questionnaires that keep me organized”
Pros
Being able to send and receive custom-built questionnaires by email has been a huge plus. It gives me a much more organized way to collect client information and keep my records sorted out.
Cons
Some of the customization settings can be a bit tricky to understand at first but after making a few small adjustments here and there, it becomes easier to work with.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9