EmailMeForm

EmailMeForm Reviews

Total 68 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

19%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MA
Matt Annenberg

Automotive, 101-500 employees

More than a year

5.0

“well-organized tool”

Pros

Everything is laid out clearly and simple to use. The software keeps my contest organized without any hassle and getting information out to consumers is never a problem. Honestly our contest wouldn't function without this software. It has been completely reliable for us and I haven't run into any issues with it.

Cons

The only thing I'd want improved is a better way to filter out duplicate entries and users who create fake accounts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MB
Marc Browne

Photography, 1-10 employees

More than a year

5.0

“It works well for us”

Pros

Being able to build custom forms with dropdowns and buttons for both my own websites and my clients' sites has been a huge plus especially since it lets me avoid relying on WordPress plugins. My clients receive email notifications and I'm copied on every form too which helps me confirm everything is working the way it should.

Cons

Nothing really stands out as a downside although improved image control for headers would be a nice addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC
Jonathan Chao

Education Management, 101-500 employees

More than a year

5.0

“integrations are great”

Pros

One thing that really works well with it is the combination of strong integrations and customizable auto-response features which has helped our team make the whole process much more efficient. We work in an Office 365 environment and while it does include its own forms tool, it does not offer anonymous submissions or allow attachments. Those are two features we really appreciate having in this software.

Cons

There have been a handful of times when the question logic or rules did not behave the way we expected which led to some questions not being marked as required. That said, we may not have spent enough time setting up and fully testing the rules so part of the issue could also come from user error on the front end when people are completing the form.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MP
Melissa Price

Education Management, 500+ employees

More than a year

5.0

“secure signatures every time”

Pros

Using it has been very simple especially when adding signatures to forms. I can also send documents to multiple recipients without any hassle and the SSL encryption gives me extra confidence that everything stays secure.

Cons

What can be frustrating at times is the drag-and-drop interface. It occasionally stretches across an entire column when that's not what I intended which makes placement a bit annoying. BUT I would like to say it isnt a major issue at all, happens quite rarely

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RG
Ronald Gallagher

Internet, 1-10 employees

More than a year

5.0

“Excellent reporting”

Pros

After using it for at least seven years and probably even longer, I still keep coming back to it. A lot of site owners assume they no longer need a third-party online form service but as web developers we still rely on it for many of our clients. The forms are really well built and include useful features like file uploads, a wide variety of question types and formats and strong auto-responder options. Also, the Reporting feature makes it simple to view all submitted form data and share that information whenever needed.

Cons

Honestly I have no complaints. It does exactly what it's supposed to do and offers very good value.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

HR
Holly Robertson

Hospitality, 1-10 employees

More than a year

5.0

“quick setup”

Pros

Getting the software up and running is very simple and being able to duplicate a form to create another similar one saves a lot of time.

Cons

Something I'd love to see is the option to rearrange the forms so the ones I use most often can stay at the top of the main page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LR
LaShawnda Robinson

Executive Office, 1-10 employees

Less than a year

5.0

“professional forms that fit perfectly”

Pros

Being able to customize our forms around both our business needs and our clients' expectations has been a huge advantage. It has been incredibly helpful for our company overall. Our clients say the forms look professional and are simple to use and that matters a lot to us.

Cons

I'd still love to see more templates that better match our type of business, along with some advanced video tutorials for template editing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD
Christi Dupre

Telecommunications, 1-10 employees

More than a year

5.0

“accessible data”

Pros

Getting the design process up and running was simple and the data is thorough, easy to access and simple to share across multiple users.

Cons

Really didn't run into any major downsides. If anything, I'd appreciate more tutorials, added guidance and extra ideas on how to use the data for broader marketing efforts with this service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AG
Ariana Gordillo

Hospital & Health Care, 1-10 employees

More than a year

5.0

“Great feedback tool”

Pros

One of my favorite things about this system is how versatile it is. You can pretty much use it for anything when you need to collect feedback.

Cons

A few of the question types in the forms don't always translate neatly into a spreadsheet so you end up having to come up with a few workarounds.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

BH
Brianna Hale

Food & Beverages, 500+ employees

More than a year

4.0

“I liked it overall”

Pros

Something that's really helpful is being able to update a form without needing to send out a brand-new link every time.

Cons

Exporting sorted data gets very tiring especially with a large number of entries. If you have 500 records, you can only sort by selecting the first column, then you have to jump back to record 1 and then all the way back to 500 just to move to the next page. By the time you reach the entries in the middle, you're stuck clicking back and forth over and over which is frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

7

TC
Tom Cicini

Sports, 1-10 employees

More than a year

5.0

“setup and editing is so simple”

Pros

Pretty much everything has worked well for me. Setting up forms is simple and making edits is just as simple.

Cons

One thing I'd still want is the ability to add a dynamic second page to a form based on what someone enters on the first page.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JN
Jacquee Novak

Education Management, 11-50 employees

More than a year

5.0

“Loved flexible pricing”

Pros

Updating pricing and making changes is really simple. The form also looks polished and is simple for families to navigate and use.

Cons

The coupon code setup feels a bit confusing and I wish those options were more simple.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

TW
Timeka White

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

“saves time”

Pros

Getting documents out to clients is really simple and whenever we need to make a change to a form on our side, it can be updated right away.

Cons

Wish there were a filing system available to help keep all of the forms we create better organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

MB
Morty Bachar

Arts and Crafts, 1-10 employees

More than a year

5.0

“powerful features”

Pros

Plenty of features and customization options are available and the integration with our website has been especially useful.

Cons

It would be even better if the editor included more formatting options for each individual field, such as additional fonts and font color choices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MG
Maile Goldston

Sports, 11-50 employees

More than a year

4.0

“really like its custom forms”

Pros

Was pretty simple to get started with it and it gave us plenty of options to customize forms the way we needed.

Cons

We did run into a communication problem between our merchant account and EmailMeForm... although it wasn't completely clear which side was actually causing it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

MM
Mike Migliore

Consumer Services, 1-10 employees

More than a year

5.0

“fits every need perfectly”

Pros

Customizing it has been just as simple and pulling data is quick and hassle-free. It works exactly the way I wanted it to and after checking out a few other options, this was the one that covered everything I needed.

Cons

I still haven't run into any issues, even after using it for nearly 4 years.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC
SOPHIE CONWAY

Human Resources, 101-500 employees

More than a year

5.0

“very user-friendly experience”

Pros

Really simple to use and I honestly have no complaints at all.

Cons

Can't think of any downsides and I haven't heard any concerns from managers about the product either.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RS
Renee Saddler

Higher Education, 101-500 employees

More than a year

5.0

“excellent platform with room to grow”

Pros

It's been a really solid platform overall and I'd just love to see it expand a bit more in areas like skip logic, event registration and payment features.

Cons

Honestly don't have any complaints about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NN
Nha Nguyen

Food & Beverages, 11-50 employees

More than a year

5.0

“simple website forms”

Pros

Putting forms on my website was really simple.

Cons

The Constant Contact integration is difficult to set up or may not work at all.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

MP
Matt Power

Publishing, 1-10 employees

More than a year

4.0

“Amazing!”

Pros

This software handles a wide range of purchases for us, from automating blog content to managing award entries.

Cons

An issue that comes up often is getting the forms to accept what users submit. It seems like the problem is tied to word limits in forms with restricted character lengths so more flexibility there would really help. The image upload feature could also be improved by allowing more flexibility and supporting larger file sizes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7